ToolBox

Over 74% of people prefer messaging a business for purchase. For a young consumer base that prefers chat over call, messaging is quickly developing as the primary communication channel for businesses. Unlike calls, chat helps a business build a better relationship with its customers. It gives the flexibility to its customers to connect at a time of their preference - improving customer experience significantly. Sales reps in most companies are probably already using their personal WhatsApp, to initiate or follow up with prospects. However, personal WhatsApp numbers are disconnected from the CRM process and hence lack sophisticated CRM integrations, assignment rules, conversation automation, and reporting capabilities required to manage high-velocity sales. ToolBox bridges this gap for companies. ToolBox helps companies build a chat-centric sales model, by providing the necessary tools required to communicate with customers. The ToolBox chat platform focuses on improving visibility of chat conversations as well as increasing the productivity of a sales team. Visibility of chat conversations help sales leaders standardize sales pitch delivery, while tracking key performance metrics like response time, response rate, etc and hence reducing leakage. On the other hand, automated conversation with cold/warm leads free up the sales team's time, allowing them to focus on more serious prospects, improving productivity. Our current clients see an immediate CAC reduction of over 10% with this platform. If you are interested to know more about ToolBox, chat with us on https://bit.ly/3b1If1K or contact us on [email protected]