Well, you might be thinking this is a SaaS company who's growing exponentially and yet they're informal, you're right! we believe in having a relaxed work place where you can be you!
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Come on... apply here and let's get on board!
Traits Highly Analytical Loves Data Strong operational skills Loves Organizing things Good English writing and grammar skills “Get it done” attitude Responsibilities Create and implement an aggressive SEO strategy (on-page and off-page) based on in-depth research and analysis. Keep abreast of SEO and integrated marketing trends Implement Schema markup and other best practices Perform ongoing technical SEO audits, backlink analysis, content analysis, and opportunity identification Actively measure results daily, also keeping in mind key performance indicators (leads and conversions volume). Continually monitoring organic search rankings and report overall SEO health of our web properties. Analyzing website as per Google changes and Working experience on Google analytics and Webmasters. Research and analyze competitors. Troubleshoot SEO problems & propose resolutions for SEO implementation Issues on the website. Continually monitoring organic search rankings and report overall SEO health on a weekly basis. Stay on top of current search engine news, trends, SEO practices, and emerging items of interest. Work with content writers and getting built SEO friendly content. Analyze and build dashboards to monitor client’s search performance. Recommend changes to website content, linking and other factors to improve SEO positions for target keywords Develop and implement link building strategy with blogs, sites, makers, influencers etc Be on top of industry news and trends Basic product Copywriting and design per need Build partnerships within the community and other ecosystem players Ready to “Jugaad” your way to get success for the company Requirements Excellent communication skills Excellent English writing and grammar skills B2B SaaS Experience Graduate or masters from any stream At least 2+ years experience
Customer Support Role - Bangalore (India timings: 7-8 AM to 5 PM) We're looking for a technical support engineer to support our customers during India hours (India timings: 7-8 AM to 5 PM) with an experience of 1+ years. We're seeking a passionate and highly driven professional with prior experience of working in a software company - Prepefrable B2B. This role is ideal for someone who is consultative by nature and passionate about customer happiness. Responsibilities 1) Provide high-quality technical support over email and chat primarily to our customers across the Globe 2) Help our customers in all stages of usage of our product - during the trial, setup/configuration, and after-sales support 3) Making sure all customer issues that need resolution by the engineering team are followed through and resolved in a timely manner. 4) Keeping our Help/FAQ sections up to date. 5) Work with our engineering team to help them understand customer problems, reproduce them and fix them. 6) Work with our product team and contribute towards driving our product roadmap with real-world customer requirements Requirements 1) Very Strong written and verbal presentation/communication skills (MOST ESSENTIAL) 1) You must be great at understanding and be analyzing problems 2) You must have at least 1-year experience with customer support for a business/enterprise tool 3) You must be willing to work in the provided timings IST 7-8 AM - 5 AM) 4) You should have excellent spoken and written English communication skills 5) You should be a good writer, with the ability to help non-technical people understand technical aspects of our product. You should also be able to maintain our Help/FAQ. 6) An engineering/technical degree would be considered a strong advantage Apply with Your resume Your current CTC and expected CTC.