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Job Title: Tele Sales Representative

Job Description:

Position Overview:

As a Tele Sales Representative, you will play a crucial role in driving sales and revenue generation for our IT products and services. Your primary responsibility will be to engage potential customers over the phone, build strong relationships, understand their needs, and effectively communicate the value proposition of our offerings. This position requires excellent communication skills, persuasive abilities, and a strong desire to meet and exceed sales targets.

Key Responsibilities:

Outbound Calling: Initiate outbound calls to prospective customers from provided leads or databases.

Product Knowledge: Develop a deep understanding of our IT products and services to effectively articulate their features, advantages, and benefits to potential customers.

Lead Qualification: Qualify leads through strategic questioning to determine their level of interest, budget, timeline, and decision-making authority.

Sales Pitch: Deliver compelling sales pitches tailored to the specific needs and pain points of each prospect.

Relationship Building: Build and maintain strong relationships with prospects through active listening, empathy, and professionalism.

Objection Handling: Address any concerns or objections raised by prospects in a confident and persuasive manner to move them through the sales process.

Sales Conversion: Convert qualified leads into sales opportunities by effectively closing deals or scheduling appointments for further engagement.

Sales Tracking: Maintain accurate and up-to-date records of all sales activities, interactions, and outcomes in the CRM system.

Target Achievement: Meet or exceed monthly and quarterly sales targets set by the sales manager or team lead.

Continuous Learning: Stay updated on industry trends, product developments, and competitive landscape to enhance selling techniques and product knowledge.

Qualifications and Skills:

Proven Experience: Previous experience in tele sales, telemarketing, or customer service roles, preferably in the IT industry, is desirable.

Communication Skills: Excellent verbal communication skills with the ability to engage and persuade prospects effectively over the phone.

Listening Skills: Strong active listening skills to understand customer needs and tailor sales pitches accordingly.

Persistence: Resilience and persistence in overcoming objections and rejections to achieve sales goals.

Team Player: Ability to collaborate effectively with sales teams, managers, and other stakeholders to achieve collective sales objectives.

Adaptability: Willingness to adapt to changing sales strategies, product offerings, and market dynamics.

Organizational Skills: Good organizational skills with the ability to manage time effectively and prioritize tasks to maximize productivity.

Computer Literacy: Proficiency in using CRM software, Microsoft Office suite, and other sales-related tools and technologies.

Education:

A high school diploma or equivalent is required. Additional education or training in sales, marketing, or business administration is a plus.

Working Conditions:

This position primarily operates in an office environment. However, remote work options may be available based on company policies and requirements. Tele Sales Representatives may be required to work flexible hours to accommodate different time zones or specific sales campaigns.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be amended from time to time to support business needs.

Desired skills and education requirement:

- 1 to 4years of related experience in marketing calls preferably real estate associates/ Bachelors degree.

- Should be comfortable to work from office.

- Excellent English and Hindi.

- Communication skills.

- Convincing skills.

Roles and responsibilities:

- Dialling enquiries and understanding the requirements and sharing relevant information about the properties.

- Updating all the information and scheduling property visits.

- Responding outbound and inbound calls.

- Scheduling follow-up calls and ensuring the clients are contacted.

- Cross pitching properties based on client requirement.

- Allocating leads to respective sales executive and collecting feedback.

- Ensuring all enquiries with feedback are updated regularly in the software.

- Supporting the sales team in pre-sales activities.

• Generate leads through marketing, lead gen tools, cold calling, events, existing customer outreach
• Locate the right person in the organization and Make the first pitch
• Send solutions and Services marketing collateral/ material over email
• Follow up, pitch, and convince the customer to try us/take a demo of services wherever we offer.
• Schedule an online meeting or discussion or chat with interested suspects through skype/Chat/phone for the sales closure team
• Develop and prospect sales opportunities as well as work on company-provided sales leads
• Manage a complex sales cycle with multiple decision-makers and present cost-benefit analyses to stakeholders
• Use our sales CRM tool, and update it at every step of the process.
• Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
• Validate Leads by following our Sales qualification process
• Responsible for Data Mining and Market Research through the internet, Building databases, and Proficient in secondary research.
• Act as one point of contact for all client queries from Pre-Sales to Post Sales till project delivery and involved in strategic planning for the generation of inbound/ outbound leads & targeting to produce max revenue growth.
• Maintain and expand the database of prospects within the assigned territory
• Interested Candidates skype me your CV @ sscool07

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About the Role:

Function: Sales and Business → Sales / Business Development

We are looking for a dynamic and self-motivated Branded Content Sales Executive to join our revenues team.

Responsibilities:

• Drive revenues via innovative partnerships, impactful campaigns, and sponsorship sales
• Regularly contact, prospect for, and develop new advertising opportunities with key clients and agency stakeholders.
• Be well-connected with direct online advertisers and media agencies.
• Manage clients from initial engagement to campaign completion to re-engagement
• Develop clear and consistent strategies to achieve the stated business goals and revenue targets.
• Ensure a healthy funnel for the business at any point in time.
• Independently implement the sales plan.
• Maintain and update key business reports.
• Help meet overall business objectives and participate in the growth of the company with your ideas and initiatives.

Requirements:

• A professional with 2-5 years of experience in the sales function of a digital media company. A problem solver delivering creative content solutions to help brands with maximum outreach against their investment.
• Able to work with cross-functional teams. Effectively meet client commitments by working with teams across the organization - editorial, multimedia, social media, legal & finance. Manage client expectations while adhering to the highest editorial practice.

IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and 6.7 million responsive supplier base, we provides ease and convenience to our 138 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. 

What the Role involves :

 Position holder will be an individual contributor

 Build and manage productive, professional relationships with clients using telephonic and/or video conversations

 Ensure clients are using and deriving benefit from IndiaMART

 Ensure products/services in client’s e-catalog are accurately defined  Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

 Systematic follow-up and time-bound closures

 Prompt resolution of complaints

 Daily 10-15 meaningful telephone/video calls with clients

Key Job Responsibilities:

• Expertise in handling out bound sales.
• Ability to communicate clearly with customers. 
• Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services.   Close sales deals and maintaining good customer rapport.
• Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
• Follow and achieve sales goals on a monthly, quarterly and yearly basis
• CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
• Excellent Customer service skills.
• Attend trainings to stay up to date with the specifications of new products and service offerings.

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)