11+ Microsoft Access Jobs in Delhi, NCR and Gurgaon | Microsoft Access Job openings in Delhi, NCR and Gurgaon

Organization Description Founded out of Harvard University and MIT in 2002, Dimagi is an award-winning global technology social enterprise with an impact-focused business model. We deliver open source technology to help underserved communities in over 60 countries around the world. Our partners include the World Bank, WHO, the Bill and Melinda Gates Foundation, USAID, UNICEF, Novartis, Johns Hopkins, the University of Pennsylvania, the Harvard School of Public Health and more. Dimagi’s work has been profiled in the New York Times, the Washington Post, Huffington Post, the World Economic Forum and Forbes, among others.   Our team of exceptional public health and development specialists,software developers and engineers apply their experience in technology development, implementation, and global healthcare delivery to further public health and well-being. In the next few years, our India office has set aggressive goals, both for Dimagi and across the mHealth industry, to dramatically improve healthcare delivery at scale across India and beyond. We are developing and already implementing mobile applications for hundreds of thousands of health workers of the Government of India, who use our technology to provide services to hundreds of millions of beneficiaries across the country. Job Description Dimagi’s Technical Project Analysts are the main drivers in implementing our technology all over the world. They share a passion for challenging experiences and developing solutions for trying environments that enable people to live healthier and more productive lives. As a Technical Project Analyst, you will dedicate your time to one of our ground-breaking, large-scale mHealth projects, which is transforming community health systems across multiple Indian states, in partnership with central and state governments. You will work with a diverse, collaborative, and international team. You will be based out of Delhi (where our office is located). You will work on creating and deploying mobile applications, based on our CommCare platform, for strengthening service delivery of front-line workforce. You will join our global team and share lessons learned and expertise from around the world. You will receive regular mentorship and support from our office in New Delhi.In your first two years at Dimagi India, based on a combination of skills, interests, and opportunities, you will specialize in areas such as technical design and application development, quality assurance processes, and reporting functionalities on one of our large-scale projects. In the medium to long term, Dimagi is flexible in terms of growth and career progression, and strives to accommodate your interests in defining your future role. We have a skills-based performance and development system that rewards people for building their skills. Your performance will determine your future growth at Dimagi. Employment at Dimagi is at-will, however, we do expect a longer term commitment. Responsibilities Project needs assessments and technology requirements definition Design of mHealth applications, bringing together the best combination of stakeholder inputs, field feedback, technical feasibility, and robust architectural principles Preparation of detailed software specifications that convert design documents into practical instructions for CommCare application builders and for software engineers to build out requisite functionality Building mHealth and eHealth systems using Dimagi’s flagship mHealth platform, CommCare, using CommCare’s application building tools Development of software test plans, as well as load testing and quality assurance (QA) of our mobile tools Explaining project matters to the technical team and technical matters to the project team Building the capacity of the support team to address post deployment support matters Technical documentation Other project management and capacity building support Skills & Requirements Degree in computer science, engineering, information technology, or related – or equivalent work experience Experience with XML, MySQL or other relational database, Excel, and Access 1 – 4+ years of work experience Outstanding proactive oral and written communication skills Reliable, self-directed, and resourceful Able to juggle many things at once Able to get things done Flexible and able to wear many hats Well organised and detail oriented Interested and able to work in a multicultural team distributed across the globe Note that experience with software programming is NOT a requirement, since Dimagi tools allow applications to be built by system administrators through a user-friendly web interface. Desirable Fluency in Hindi or other Indian languages is an asset Quantitative data management and data analysis skills Experience with the complete software development lifecycle Experience working in India Desire to make a social impact Is this the right position for me? The ideal candidate is interested in understanding what makes technology work in practice in low-resource settings. This person is able to self-organize and self-manage, thrives on the intricacy and challenge of application design and project management and functions at a high level when interacting with partners. This person is detail-oriented and comfortable with mobile tools, and, if she does not have software development experience already, has at least been exposed to the software development process.   Benefits Dimagi provides an employer-sponsored health insurance plan for all employees and their family, including an additional OPD and mental health allowance Health and Fitness allowance Air Quality reimbursement to cover air purifiers, pollution masks, etc Employee stock option plan 30 days Paid Time Off, Flex time and 10 Personal Initiative Days. Complimentary lunch provided in office Opportunities for international travel

Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus

What will you do?

• Act as senior level escalation point for technical remediation of incidents and service requests.
• Work as L2 resource in AWS Cloud infrastructure and system administration team providing technical support and resolving issues
• Troubleshoot technical issues faced which could be related to external interfaces, networking, application and Ubuntu configuration, IIS Configuration, Linux Servers etc.
• Resolving urgent and immediate requests by support team in a vibrant and demanding environment.
• Test upgrades and patches from development team prior to client rollout
• Document the Interface testing and other details, update and complete all handovers.
• Coordinate directly with on-site IT, vendors, off-site helpdesks over email or phone calls to complete technical assignments.
• Do audit of new implemented properties for initial few weeks and identify the repeated issues reported by property.

 

Technical Competencies you’ll possess:

 

• Strong Linux and Windows Administration skills
• In depth knowledge of the windows servers & Linux servers.
• Good understanding of AWS Cloud Infrastructure, Networking, Firewall, Infrastructure, SQL and IIS Configuration, Ubuntu Configurations and MySQL.
• Working knowledge of interfaces and integrations of systems.
• Enhanced troubleshooting skills.
• Possess a good understanding of Internet based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.

 

 

 

What you need to have:

Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet.

For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.

The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.

As a Teacher Ops Manager, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.

What you will do:

 

What you need to know / have:

 

Experience: 2 to 6 years

Annual CTC: Rupees 8,00,000 to 10,00,000

Job Description :

Job Description:

We are looking for a Technical Content Writer with 2-5 years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.

Job Responsibilities:

• You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
• Document ongoing software developments in applications, products, and services
• Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
• Contribute to process improvements for enhancing efficiency
• Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
• Create tutorials to help end-users use a variety of applications
• Create and maintain the information architecture
• Provide estimates about documentation tasks to the Scrum Master
• Provide technical documentation for newly developed features on time and as per the defined quality standards

Required Skills:

• 2 - 5 Years of Relevant experience in the field of technical documentation
• Knowledge of end-user documentation/product documentation/technical documentation
• Excellent technical writing skills
• Creative conceptual thinker
• Impeccable command over grammar with excellent communication skills
• Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc

Responsibilities:
 Responsible for analysis, design & build of solutions in FICO with focus on Controlling and
General Ledger.
 Assist Business Blueprint and define solutions leveraging best practices.
 Assist Functional Spec creation and work with Technical team of ABAP Developers.
 Engage with Technical Teams for Integration and Data Management for SAP Interfaces.
 Ensure stabilization of solution and continuous improvements.
 Prepare documentation and Train Key end users.
 Provide on-call support as needed.
 Provide timely, accurate, and complete responses to user inquiries.
 Maintain user procedures, process maps, training materials and documentation. Conduct user
training.
 Coordinate user acceptance testing and quality assurance standards for all supported systems.
 Maintain discretion and confidentiality in all areas pertaining to data and proprietary info, both
internal or customer specific.

Skills Requirements:
 Strong background in Finance and Accounting principles
 Bachelor's Degree in Management Information Systems, Information Technology, Computer
Science, or equivalent years of Systems Administration and Systems Analyst experience.
 Minimum of 5 years of working SAP experience is required.
 Strong hands-on configuration experience in configuration of SAP modules; FI/CO, PS
 Strong understanding of MM & SD integration with FI. SD Knowledge is a plus.
 Solid working knowledge of accounting and financial processes is mandatory.
 Knowledge of the Software Development Lifecycle (SDLC) as well as software development
methodologies (e.g. Agile, Scrum, Waterfall, etc.)
 Advanced knowledge of Excel, with ability to analyze financial data.
 Critical thinking ability
 Strong problem-solving capacity
 Excellent written and verbal communication skills
 Ability to work both independently and as a part of a team
 Ability to communicate effectively in an international environment.

Dear Candidate, Greetings from Onestore India!!!!! We have an urgent requirement with our company for the profile of Customer Support Executive. Location: Jangpura Extn., New Delhi Experience: 0-2 years of experience Timings: 8 pm to 8 am Company Profile: We offer surveillance software and related services. We have been providing government agencies and corporates over the globe with our proven expertise & technical skills. We have partnered with leading IT solutions providers including IBM® and Oracle® enabling us to provide first-class investigation infrastructure for our clients. In years, we have developed a broad array of digital forensic services & turnkey solutions which assures effective and simplified fulfilment of investigation needs of our clients. You may read more about our company profile on our corporate and product websites i.e; https://onespy.com Responsibilities: • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid and complete information by using the right methods/tools. • Efficient dealing of complaints to completion and enabling satisfaction of customer. • Keep records of customer interactions, process customer accounts and file documents. • Attempt to persuade customer to reconsider cancellation. • Work with customer service manager to ensure proper customer service is being delivered. • Requirements: • Proven customer support experience or experience as a client service representative. • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. • Should be flexible with Shifts.