11+ Know your customer Jobs in Ahmedabad | Know your customer Job openings in Ahmedabad

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Role: Account Manager 

• Setting sales goals and developing sales strategies 

• Researching prospects and generating leads 

• Contacting potential and existing customers on the phone, by email, and in-person (Field Visits) 

• Handling customer questions, inquiries, and complaints 

• Preparing and sending quotes and proposals 

• Managing the sales process through specific software programs 

• Building and maintaining a CRM database 

• Meeting weekly, and monthly sales targets 

• Participating in sales team meetings

Benefits:

•We offer an attractive variable portion. Incentives on each & every sale.

•Adequate responsibilities from Day 1.

•Be the owner of your own learning curve.

*Bike is mandatory, laptop preferred

P osition holder will be an individual contributor

 Build and manage productive, professional relationships with clients

 Ensure clients are using and deriving benefits from IndiaMART

 Ensure products/services in client’s e-catalog are accurately defined

 Maximize revenue by upselling other services and achieve

fortnightly, monthly client retention and revenue targets

 Systematic follow-up and time-bound closures

 Prompt resolution of complaints

 Daily 4-5 in person meetings (F2F) with clients onsite

ABOUT THE ROLE

Toppr is looking for an Academic Consultant (AC) who is passionate about changing the way millions of children learn. He/she schedules and conducts structured counseling sessions. Through this session, the AC analyses a student’s need for Toppr and helps him/her buy the subscription. ACs at Toppr are enthusiastic about bringing a change in the field of education. They take independent, well-informed decisions based on their insight into ground reality. So, if you love interacting with people, are extremely student-centric and are committed to spread personalized learning, then we are looking for you.

WHY SHOULD YOU JOIN TOPPR

• Weekly incentives: Opportunity to earn incentives on a weekly basis. Participate in regular contests and get a chance to win exciting prizes.
• Perks and bonuses: Earn 3x more than your fixed pay. We appreciate your efforts by providing exciting perks and bonuses tailored specifically for you.
• Custodian of a bright future: Create the right educational path for students.Help them overcome their obstacles to learning by using Toppr.
• As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.
• Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
• Toppr’s journey, mission, values, future outlook, and footprint across India.
• Spend time with our product and sales experts to get up-to-speed on Toppr’s product, marketing, and sales strategies. Attend counseling sessions with your experienced team members to gain first-hand experience of the counseling process.
• Carry out at least 3 counseling sessions/day with students and their parents at their homes.
• Become an expert at understanding students’ profiles and their problems through structured counseling sessions. Explain to students how Toppr’s personalised learning app addresses their needs.
• Bring in 1.5 lakh+ revenue every week. Manage a portfolio of a large number of students. Watch the revenue you bring in make a widespread impact on Toppr’s business.
• Coach and mentor your new team members and help them get up-to-speed with Toppr and its counseling process.
• MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
• 2 - 4 years of Business to Consumer (B2C) sales experience is preferable. Freshers can also apply.
• Awareness of the subjects taught from classes 5 to 12 across various boards/curriculums globally. Sound knowledge and understanding of the challenges students face in schools/coaching classes.
• Integrity: As an AC, we entrust you with our Customer Resource Management (CRM) tool and sensitive student-related data. We expect you to handle it with utmost responsibility and care.
• Empathy: Ability to approach any situation with patience and natural empathy.
• Drive: Enthusiasm and will to work relentlessly for achieving and exceeding business targets.
• Communication: Excellent communication skills in English and/or the regional language.
• Continual learning: Eagerness to learn and upgrade your product knowledge. Stay updated about the changes in the educational system.

HOW YOU’LL RAMP

In First Week…

By Day 30…

By Day 90…

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

ABOUT TOPPR

Toppr is India’s leading edtech company with a mission to make learning personalized. Our adaptive after- school learning app for classes 5th to 12th is used by over 60 lakh students. We have the widest syllabus support that covers over 20 subjects, 20 boards, and 50 exams. We believe each child is unique with distinct learning needs. We are building Toppr as an adaptive platform to increase engagement, optimize learning and improve outcomes for all students. Toppr was started in 2013 by IIT Bombay alumni Zishaan Hayath and Hemanth Goteti and is backed by venture capital firms like SAIF, Helion, Eight Roads, and Kaizen.

Requirements

• Laptop
• Two wheeler
• Android device

Benefits

• Unlimited Incentived & Other Allowances

JOB DESCRIPTION

Designation - Area Sales Manager

Qualification – Any Graduate, Preferably B Pharm, M Pharm, MBA

Experience – Min 5 years

• Devising, reviewing and reporting on the strategy for business development in line with the strategic objectives of the organisation
• Planning, formulating and implementing marketing strategies and promotions to increase market penetration and to drive revenue & profitability by maximizing sales
• Formulating, developing and implementing yearly business strategies to ensure attainment of revenue goals and profitable sell-through
• Managing, training and providing overall guidance to the sales of an assigned territory
• Steering business operations for the profit center with a view to realize pre-planned sales and revenue targets; formulating profit center budget for operational / business development activities

• Job Title: - Sales Manager
• Location:- Ambali-Bopal Road, Ahmedabad

Objectives of this Role: -

• They are looking for Female candidates only.
• Represent our company, with a comprehensive understanding of our offerings.
• Research consumer needs and identify how our solutions meet them.
• Hire, train, motivate, and advise a team of sales representatives
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.
• Continuously develop personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives.
• Generate leads, and build and nurture client relationships

Daily and Monthly Responsibilities: -

• Create and execute a strategic sales plan that expands customer base and extends global reach
• Meet with potential clients and grow long-lasting relationships by understanding their needs
• Track, analyze, and communicate key quantitative metrics and business trends as they relate to partner relationships.
• Recruit salespeople, set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled.
• Identify knowledge gaps within the team and develop a plan to fulfill them.
• Oversee the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly.
• Manage month-end and year-end close processes

Skills and Qualifications: -

• Bachelor’s degree in marketing or business administration.
• 4+ years in sales management within a corporate setting
• Proven track record of success the sales cycle from plan to close
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability

Field Sales, Revenue 💵 - PagarBook
( Temporary fulltime )

About Pagarbook:

1. Employee Management at your Fingertips. PagarBook - India's Best Payroll

and Attendance

2. Management tool for Small & Medium Enterprises. Using PagarBook, a

business owner can maintain all the records of their employees digitally

and can get insights around the same.

3. PagarBook is free & easy to use employee management, work & payroll

management software app where you can manage all your staff and

employee’s attendance, record the work done by your staff and employees

and their salary, payments & advances can also be recorded in this app.

4. Sms & WhatsApp notification to employees and staff about payments,

bonuses, daily work, attendance & leaves.

5. The Sales would be done for premium desktop version of the application

6. Benefits of desktop application:

a. Better and Easier accessibility, also available on mobile web

b. Access to rich reports which gives you business knowledge, spend

c. Unlimited free upgrades for a year

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems

and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

● drives the adoption of a premium version of Pagarbook, sold at a

subscription fee per annum

● never-say-no attitude, and comes with a win-all attitude

● At the same time, a core ingredient of the DNA is customer empathy

● We should always ensure the customer is well informed of all the benefits of

the solution, before we close the sales.

Responsibilities and Duties of sales associate:

● You will pitch about PagarBook desktop solution on field to customers

● You will explain the benefits of PagarBook desktop solution to customers

○ Better and Easier accessibility, also available on mobile web

○ Access to rich reports which gives you business knowledge, spend

○ Unlimited free upgrades for a year

● The users can register on the desktop for a free trial for 7 days first

● Sales associate would convert the customer into a paid customer

Mandatory requirements:

● Having your own bike is a must

● Field sales experience is a must (telecom, FMCG and financial sales

experience adds more weightage)

● Local language knowledge in the city of operations is a must

● Graduation in any field is sufficient

Benefits:

● Fixed salary (~15-18k a month)

● Targets based incentives (extremely attractive)

● Petrol allowance ~upto INR 3,000 (on actual bills)

● Initial job posting would be for 3 months - based on good performance,

conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

● Onboarding of Customers

○ Meet 30 new clients a day (tracked)

○ Get free trial enabled for 20 clients a day

○ Get 3 sales (paid customers, 10% conversion) per day -

non-negotiable output

● Retaining customer accounts

○ While we build new businesses, cross-selling would be key

○ Customers should keep using PagarBook desktop beyond 30 days of

activation

● Grow customer basket size

○ Identify key SME clusters in the city and prepare an acquisition plan

○ Go aggressive and acquire

● Business acumen & key skills

○ Strong knowledge on PagarBook sales process, services and product

○ Local Market and competition knowledge and clear articulation of

PagarBook advantages

○ Strong negotiation and influencing skills to create win-win

○ Give continuous feedback to internal teams to improve our

customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All

the best.

Requirements for field sales - Phase 1 (50):

● West:

○ Pune - 10 Associates

○ Mumbai - 5 Associates

○ Thane - 5 Associates

○ Surat - 5 Associates

○ Ahmedabad - 5 Associates

○ Vadodara - 5 Associates