11+ IVRS Jobs in Pune | IVRS Job openings in Pune

Phonologies is seeking a Voice Applications / IVR / VUI Developer. This candidate will interface with our IVR Platform Team and use their technical proficiency across different stages of development of application dev and deployment. This is an important role, delivering application design, high quality code, and perform all types of testing and client support activities. The candidate will get an opportunity to work with the pioneer of VoiceXML in India plus a variety of IVR platforms, be part of a learning culture and excellence is rewarded.

Responsibilities

1. Development, testing and support of complex Inbound and Outbound call flows using VXML & FreeSWITCH CTI
2. Own application/modules, deliver with good quality.
3. Troubleshoot live applications, perform root cause analysis, determine cause of problems and resolve issues with other teams, both internal and external.
4. Translate business requirements into technical workflows
5. Operate independently, with very minimal supervision

Skills

1. 6 to 8 years of voice application development experience.
2. Well versed in coding with speech technologies (VXML, CCXML, GRXML, SSML, Java Script, XML, MRCP).
3. Deep experience in SIP/VoIP technologies.
4. Hands-on experience with Voxeo/Aspect, Genesys, Cisco, ININ or Avaya.
5. Hands-on experience in deploying voice applications in the cloud.
6. Hands-on experience on Linux/Unix.
7. Working knowledge of web-services (SOAP or RESTful)
8. Knowledge of Contact Center technologies, Automated Call Distribution, Intelligent Routing.
9. Knowledge of infrastructure, network, hosting and database platforms, cloud telephony, systems management
10. Solid communications skills, both written and verbal.

Qualifications:

1. Computer Science or Engineering educational background.

Hiring alert 🚨

Calling all #PythonDevelopers looking for an #ExcitingJobOpportunity 🚀 with one of our #Insurtech clients.

Are you a Junior Python Developer eager to grow your skills in #BackEnd development?

Our company is looking for someone like you to join our dynamic team. If you're passionate about Python and ready to learn from seasoned developers, this role is for you!

📣 About the company

The client is a fast-growing consultancy firm, helping P&C Insurance companies on their digital journey. With offices in Mumbai and New York, they're at the forefront of insurance tech. Plus, they offer a hybrid work culture with flexible timings, typically between 9 to 5, to accommodate your work-life balance.

💡 What you’ll do

📌 Work with other developers.

📌 Implement Python code with assistance from senior developers.

📌 Write effective test cases such as unit tests to ensure it is meeting the software design requirements.

📌 Ensure Python code when executed is efficient and well written.

📌 Refactor old Python code to ensure it follows modern principles.

📌 Liaise with stakeholders to understand the requirements.

📌 Ensure integration can take place with front end systems.

📌 Identify and fix code where bugs have been identified.

🔎 What you’ll need

📌 Minimum 3 years of experience writing AWS Lambda using Python

📌 Knowledge of other AWS services like CloudWatch and API Gateway

📌 Fundamental understanding of Python and its frameworks.

📌 Ability to write simple SQL queries

📌 Familiarity with AWS Lambda deployment

📌 The ability to problem-solve.

📌 Fast learner with an ability to adapt techniques based on requirements.

📌 Knowledge of how to effectively test Python code.

📌 Great communication and collaboration skills.

Salesforce Architect

Location: Pune | Salesforce Years of Experience: 8 Years+

About the role:

As a Salesforce Pre-Sales Solution Architect, you will own the integrity and strength of the

solutions recommended. You’ll be acting as a trusted advisor to our team and clients, and an

effective mentor for other Salesforce professionals working alongside you. You will need a

deep understanding of the Salesforce platform but just as importantly, top-notch people

skills to get your ideas and solutions across to stakeholders and gain integrity to get your

visions built into successful solutions.

Responsibilities

This is a varied Salesforce Solution Architect role, with the following responsibilities:

 Conduct research into clients’ use of Salesforce, producing a report of findings with

recommended steps and a roadmap for Salesforce solutions,

 Provides technical support in sales calls, solution presentations, and assists the client

partners in managing the deal cycle

 Translates customer business objectives and requirements into solutions and level-

of-effort estimates to implement those solutions

 Provides input for RFI and RFP responses, including the effort estimate, project team,

timeline, implementation methodology and solution components

 Delivers excellent Salesforce sales presentations to the customer in support of the

sales process

 Acts as trusted advisor to customers by anticipating customer needs and identifying

appropriate solution alternatives

 Responds to customer questions and objections on technical issues

 Validates technical recommendations against customer requirements and assists

with preparing statements of work

 A strategic approach to solution design, with a proven ability to develop and execute

tactical plans to support the strategy

 Collaborate with colleagues and customers to create prototypes and proofs of

concept as a means of eliciting and defining requirements,

 Review solutions and recommending improvements,

 Groom and refine the Salesforce product backlog, in liaison with stakeholders on the

project,

 Own the design of Salesforce and (optionally) other affiliated solutions for Sales,

Service, and platform solutions,

 Act as a release manager, approving configuration and coded items to be deployed

between environments. Where appropriate, this could include deploying changes,

 Provide guidance on user story writing style,

 Ensure success and acceptance criteria are defined for each story,

 Describe and illustrate designs with appropriate justifications,

 Ensure documentation of the steps for testing,

 Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,

 Supervise the configuration, quality assurance, testing, and deployment of

Salesforce,

 Collaborative project and workstream planning.

Required Qualifications and Background

 At least 5 years’ experience in a leading role in designing & providing solutions in

Salesforce projects,

 Excellent communication skills, written, verbal, and interactive when online,

 Minimum Salesforce certified:

 Administrator

 Sales Cloud Consultant

 Service Cloud Consultant

 Platform App Builder

 Salesforce Designer certifications,

 Salesforce Architecture certifications – Technical & Solution Architect

We are an IT recruitment service provider based out of Gurgaon. We are partners with various established names like Wipro, Aon, Infinite Computer Solutions, IBM, TCS, Fiserv, Accenture, and many more.

As discussed, Please find the Job Description for the position of Salesforce Project Manager. 

JD for Salesforce Tech Lead 

Exp level: 7+ yrs.

Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur

NP: Immediate to 15 days

Skills :

Salesforce developer, LWC, Rest API, Lead experience

Job Description:

● Event Manager will ensure Manager availability to the sales team. He will be responsible for

enquiry generation and nurturing enquiries into leads.

● Event Manager will plan the calendar along with City head and central leadership and get sign-off

on budgets.

● Tie-ups with colleges to conduct seminars and workshops

● Conduct seminars/workshops along with City head for govt exams and skills

● Canopy and counseling activities in colleges to generate enquiry

● Flyer distribution and enquiry generation outside coaching centers, colleges and parks (local

high-student density areas)

● Source leads across city from various sources such as library/ book stores/ cyber cafes/

photocopiers.

● Create hooks for partnerships in lead sharing and conversion

● Local events for inquiry generation across high-student density areas

● New center launch and regular center activation for generating desired spikes in inquiries.

● Arrange common student workshops/ seminars for Managernurturing.

● Create hooks for ensuring students visit centers for improved conversion

Eligibility Criteria:

● Should have extensive experience in school/ college partnerships, conducting seminars and

small-scale events, Managergeneration activities

● Should have 5+ years of experience in the EdTech industry

● Should have led 5+ member teams in lead generation activities in other EdTech companies

● Should be presentable to do college tie-ups and carry the Testbook brand

● Must have prior experience as he/she will be running as soon as he/she is onboarded

What is the culture like:

● Team of 8 marketing executives (all juniors)

● Should be ok to work odd hours and put in 100% effort

• 6 - 10 years’ experience in Oracle EBS (Techno-Functional)
• Experience in implementation, Support, and upgrade projects
• Experience at least in 2 R12.2 upgrade projects.
• Experience in Oracle EBS R12.2.7 or Higher versions of R12.
• Strong knowledge in SQL/PLSQL, Reports, Forms, and workflow. OAF is added advantage.
• At least 40% functional knowledge in SCM and Manufacturing (Modules: PO, OM, INV, WIP, BOM, Quality and Engineering)
• Excellent verbal and written communication skills

This role will work with some of our most important integrations between The company Product and financial institutions & Partners – making sure that API's are implemented and tested and data mapped in a standardized and quality-assured way.

Mandatory skill sets of the Candidate:

• Minimum 3 years of working experience in XSLT language (XSLT 1.0 + 2.0)
• Minimum 3 years of working experience in XML processing (XPath, XSD schema)
• Minimum 3 years of working experience in Java (v11) and Junit
• Excellent English communication skills (speaking, writing, and reading)
• Experience working in agile development processes
• Familiarity with code versioning tools Git, JIRA

Other Desired Skills and Experience

• More than 5 Years of experience with Payment Ecosystems
• More than 5 Years of experience in Integration to Banks, Payment Acquirers, PSP’s
• Upon having demonstrated results in this role – responsibility can expand into the product team for developing the core product