11+ GAP Jobs in India

Level                    : Senior Consultant

Location             : Chennai

Experience         : 9 to 15 years

• Must be a seasoned IT Business Analyst
• Must have good experience in Payments domain
• Good Communication Skills
• Well versed with Agile and Scrum
• In depth understanding of agile methodologies

• Act as a key point of contact to the Business Transformation Services, Business Analysis, and Functional Architecture and Solution Architecture groups throughout the implementation
• Interface with business stakeholders to determine key design/process decisions, and contribute to overall delivery plan.
• Deliver assigned tasks complete and on time as designated by the Programme Office to ensure smooth progress of the implementation.
• Contribute and take ownership for various project related tasks / planning activities as the programme evolves

• Knowledge and Practical experience of Project Management methodologies – ability to configure delivery work stream frameworks to progress timelines and delivery milestones
• Demonstrate ability in planning consulting/functional work & ownership of project outcomes

ROLES AND RESPONSIBILITIES 

● Manage a cross-functional process to translate the desired customer experience into a logically  sequenced and optimized product roadmap and  major product releases. Create buy-in for the  product roadmap with internal and external stakeholders. 

● Open to discuss the requirement with the client over a call/ in person meeting. 

● Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget. 

● Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines. 

● Daily standup with various teams to track the progress. 

● To oversee the development and improvement of customer service products or platforms within an organization 

● Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.

● Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products. 

● Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization. 

Job brief

Individual will work on the MLEG Program facilitating business requirements from sites that plan to engage and move forward with implementation of MLEG IT Tools and processes. Work will also include business value analysis for sites, programs, and IT Tools. Create Investment Proposals for new projects and updated scopes while ensuring the functionalities of the new system/process meet business needs
In partnership with the business and IT leadership, Business Readiness is responsible to apply methodologies and tools to identify and manage the people-side of change (IT systems, process, behaviours) to achieve business result.   
Individual contributor, lead a change team and/or oversee change delivery across a portfolio or business area.  Common activities include (Business Change Implementation Management)
•    Confirmation and alignment of change scope 
•    Stakeholder identification, analysis, and management
•    Change Strategy 
•    Mobilising leaders
•    Communications strategy, planning and execution
•    Training design and delivery
•    Engaging the business on their implementation and adoption requirements
•    Change Planning and monitoring
PHEA(Perform Hydrocarbon and Energy Accounting)
•    Ensure program deliverables & goals align with PHEA's vision 
•    Investment Proposals for new projects/updated scopes
•    Ensure the functionalities of the new system/process meet business needs
•    Monitors program progress such as awareness regarding Issue Resolution and Risk Management
•    Supports execution via program and project reviews

• Looking for techno-functional candidates
• Java/Dot net prior exp
• Solutioning experience mandatory

• Possesses a proficient level understanding of business analysis professional standards, business processes, workflows, methodologies and leading practices.
• Understands Project/Product Vision and Objectives and articulates the same to internal and external stakeholders
• Identifies and characterizes Product Users and other connected Internal and External stakeholders
• Gathers Product Requirements through techniques including Surveys, Workshops, Interviews, Site Visits etc.
• Assists the Product Owner by Analyzing, modularizing and documenting requirements in the form of Epics/Features, User Stories, Scenarios and other such industry-standard formats
• Helps detail out functional and non-functional requirements through modeling to enable easy comprehension by the development teams
• Assists the UI/UX teams to ensure functionality and product objectives are met/enhanced - Performs proxy user validation and acceptance testing at various logical milestones in the Product Development life cycle
• Monitor business analysis activities to ensure the traceability and optimum coverage of business requirements with change request backlog.
• Collaborates with application developers, designers, and architects to ensure a shared understanding of the business model and the detailed functional requirements.
• Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and project management with regular updates on the deliverable timeline and project status.

• Play a critical role in managing the helpdesk tickets. Work with the clients to understand and prioritize needs while proactively suggesting future enhancements and improvements.
• Conduct user acceptance testing to ensure solutions are defect-free and achieve design requirements.

• Validates requirements to conform to Correctness, Completeness and Consistency and obtains sign-off from all stakeholders, by leveraging well-documented and comprehensive Acceptance Criteria and peer reviews.
• Responsible for product quality, project timeliness, and customer satisfaction.
• Leads or Assists in sales and pre-sales activities including the creation of sales material and product demos
• Responds proactively to both business and project issues and escalates appropriately.

• Balance multiple priorities and deliverables to maintain forward progress and ensure customer expectations are met
• Provide and maintain all project-related documentation including business requirements, workflows, active communication updates, procedures and approvals
• Analyzing market trends to develop strategies that improve sales productivity for the organization.
• Identify business areas that can be improved to increase efficiency and strengthen business processes.

Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.

Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.

What you will do:

• Understanding: Empathetically understanding client’s needs and problems. Being agood listener and imbibing with those problem statements
• Solution: Solving client’s problem through Company’s SaaS solutions and demonstrating Company’s products using a consultative approach
• Closing: Exceeding monthly/quarterly sales targets in the given market
• Process Orientation: Meeting the sales process standards and effectively using sales tools like HubSpot CRM
• Pipeline Management: Managing end to end sales pipeline for the company to deliver spectacular growth through precise forecasting
• Relationship Management: Being face of Company before the client. Being a trusted advisor for the clients.

Desired Candidate Profile

About Us: We are a group of techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses on platforms such as Amazon and their own website. We love brainstorming ideas on marketing businesses through digital media and utilize technology to execute them further to achieve the desired goals.

Current Offerings of Technology Department:

1. Creating scalable and conversion-friendly eCommerce web platforms using headless integration of Magento and ReactJS
2. Building PWAs platforms to provide a better user experience
3. Building distributor B2B portals
4. Migrating legacy systems to boost conversion and effectiveness preserving their orders, customers, product data and SEO benefits

Key Responsibilities:

1. Will be responsible for the scope management for the multiple projects undertaken
2. Work directly with clients and consultants to gather requirements to understand their goals and work with the internal team to develop the best solution
3. Liaise with external and internal teams to act as the primary technical contact for queries related to the project
4. Work with development teams to get them in sync with client requirements
5.  Improve processes & methodologies to achieve faster and better delivery of project
6. Work on internal projects (product and business intelligence projects) to achieve the goal of the respective team
7. Write user stories, document the product requirements, workflows & test criteria
8.  Actively work with Sales team on pre-sales proposal activities & high-level solutioning
9.  Take initiatives to set up processes in the company and be actively involved in hiring and building the future team
10. Be the custodian of functional & non-functional requirements of the projects undertaken
11. Work with Product Owner to define, prioritize requirements and accurately maintain requirements traceability.

Skills You Should Have:

1.  Excellent communicator and relationship builder: A track record of collaborating with a variety of cross-functional teams in a dynamic environment.
2. Dynamic: Strong decision-making and prioritization ability. Should be comfortable in dealing with lots of moving pieces. Have attention to detail, and are comfortable learning new technologies and systems
3. Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers
4. Sense of data: Ability to turn insights into actionable growth initiatives
5. Accountability: High sense of ownership and relentlessness to deliver projects with
6. High business impact: You value integrity and derive great personal joy from efficient teamwork
7. Problem-solving: Good in problem-solving and ability to bring in new ideas and drive project agenda from scratch
8. Tools: Experience with tools for capturing and maintaining requirements & mockups/sketches is ideal. i.e. Jira, Zoho
9. Consulting approach: Ability to do feasibility study and high-level solutioning for clients
10. Soft skills: Good English communication and proactive, collaborative mindset to maintain continuous communication with the clients for project updates and in turn build trust and effective working relationships.

Requirements:

1. Experience with all stages of the SDLC, conceptualization to implementation.
2. Exposure to Agile methodologies (Scrum)
3. Experience working at an agile software company/startup is a bonus
4. Strong project instincts; you have a strong intuition about what users want and understand their business

Why should you consider joining Growisto?

1. It will be a challenging role and you will get complete ownership to solve challenging problems. If you like challenges and think from a first principle basis, you should definitely take this up
2. If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us
3. If we have to choose between culture/team and profits, our obvious choice is culture. If your thought process and personality resonate with our cultural values, then you should join us

Why should you not consider joining Growisto?

1. If the role description does not excite you, then you should not join us
2. We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us

(Job Code: BNSAN1)

No of Positions: 2

Purpose of Position:

Requirements management is one of the core skills of business analysts. Developing technical solutions to business problems, or to advance a company’s sales efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level can help fulfill business needs. Skilled business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment

Accountability:

The Business Analyst is directly accountable to the VP of Operations. The Business Analyst will undergo a yearly performance appraisal.

Duties and Responsibilities:

1. Lead Role:

• Assisting with the business case

• Planning and monitoring

• Eliciting requirements

• Requirements organization

• Translating and simplifying requirements

• Requirements management and communication

• Requirements analysis

1. Responsibilities:

• Implementing advanced strategies for gathering, reviewing and analyzing data requirements

• Prioritising requirements and create conceptual prototypes and mock-ups

• Mastering strategic business process modelling, traceability and quality management techniques

• Applying best practices for effective communication and problem-solving

Qualifications and Skills:

Becoming a successful business analyst takes core business skills and specialized knowledge that will advance a firm’s objectives, and contribute to its remaining competitiveness in a complex economy. Business analysts are typically required to assess and validate their activities and to determine if a solution has fulfilled the requirements and achieve the business benefits in areas of workflow & customer relationship management.

1. Written and verbal communication, including technical writing skills

1. Understanding of systems engineering concepts

1. The ability to conduct cost/benefit analysis

1. Business case development

1. Modeling techniques and methods

1. Leadership Skills

1. Excellent math and organizational skills

1. Professional, courteous and positive manner

1. Ability to set priorities and manage multiple task functions simultaneously

1.Demonstrating the product features to new customer (Online or Onsite)

2.Product show cases to client team during Implementation or after GoLive (after releasing the feature in Live).

3.Preparation of Business Case Document & coordinating with client or vendor team to understand the business objective or business need

4.Preparation of Business Requirement Document (BRD), Functional Specification Document (FSD) and Software Requirement Specification (SRS) along with sign-off from client team.

5.Designing Wire Frames & Prototype Documents along with sign-off from client team.

6.Regular follow-ups on any pending sign-off’s from stakeholders.

7.Regular follow-ups with Dev Team to complete the pending requirements.

8.Responsible for preparation of Use Case Document in collaboration with Testing team

9.Follow-up with client on further clarifications on requirements along with any additional information.

10.Scheduling the meetings with Client & Dev team for any technical clarifications

11.Responsible to maintain Requirements Tracker & ensure updating the same on daily basis or Weekly basis for project status reporting to Management

12.Responsible to maintain Work Tracker on BRD, FSD, Prototype or any other document & ensure updating the same on daily basis or Weekly basis for status reporting to Management

13.Validating the requirements as per BRD, SRS, FSD or Prototype or any other business document & ensure the readiness of the system.

14.Responsible for requirements verification – Functional or Regression Testing (if necessary)

15.Preparation of Release Notes & sharing the same with Client.

16.Handing over the user manuals

17.Regular follow-ups with Dev Team on pending tickets or issues raised by Client team.

18.Answering Request for Proposal (RFP) & Request for Information (RFI).

19.Preparation of Solution Approaches (applicable for New & Maintenance projects), Proposal Document (Applicable for Maintenance projects).

20.Preparation of Business Presentations (Power-Point Presentations) or Project Status Meeting presentations.

21.Preparation of Brochures

22.Responsible to answer Magazine or Interview Questions shared by Media