7+ User experience management Jobs in India

Job Description:

• Understand business model and create project roadmap. Break down the big requirements into smaller chunks and prioritize as per the business outcome
• Actively work with product and technology team in a seamless manner
• Coordinate with the User Experience team to design the final intuitive UI and define the overall tech solution along with the IT team
• Leading project planning sessions
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Conducting project review and creating detailed reports for executive staff
• Optimizing and improving processes and the overall approach where necessary
• Create User Journey as per Business expectations along with well-defined user cases, wire frames and workflow diagram
• Own the overall product and feature development projects

• Analyse user data & develop innovative growth hacks to drive user growth and engagement via all channels

 

Requirement / Desired Skills:

• Proven ability to lead, collaborate with cross-functional teams and manage interactions across Project life Cycle
• Hands on experience in creating user stories, user journey wire frames and workflow and defining acceptance criteria and success matrix
• Strong product design skills from both a technical API integration and user interface design perspective
• Excellent Project Management skills and experience working in Agile fashion
• Excellent communication skills to handle both executive-level discussions as well as functional/technical deep dives
• Demonstrate analytical and quantitative skills over performance matrices such as engagement, retention, conversion funnel, etc.

• Experience in a fin-tech domain is a plus.

 

 

What will you do as a Product Manager?
● Market & Customer Understanding: Understand the changing dynamics of the market and
consumers by customer interviews, user research, competition analysis, and other qualitative/quantitative techniques.
● Prioritization & Roadmap Creation: Should be able to strategically view things from 1000 feet and 10 feet. Adopt a structured approach to identify what problems need to be solved and what problems need to be solved now vs. later. Create a product roadmap for your area that has at least a 3-month forward-looking view of key customer/business problems to be solved.
● Problem Identification & Solution Discovery: Turn feedback, research or inputs from different sources into crystal clear problem statements by thinking from first principles and resolving all ambiguity. Harness the creativity of not just yourself but of other teams such as design, engg.,
business, etc to solve them. Be willing to experiment with multiple solution ideas and test them using MVPs, prototypes, etc.
● Product Delivery: Define detailed product requirements and work collaboratively with a cross-functional team (design, engineering, business, analytics, etc.) to bring a product to life. Ensure high product quality through processes such as user acceptance testing, etc.
● Go-to-Market Planning: Create a go-to-market plan working with business/marketing stakeholders to maximize product adoption and success.
● Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction.

You should apply if you :

1. have 3-5 years of product management experience, preferably in a product & tech led company
2. are comfortable with ambiguity, work by first principles, and have exceptional problem-solving skills to transform broad ideas into actionable plans
3. have a good understanding of technology, and comfort with product management processes such as A/B experimentation, writing product requirement documents,managing product backlogs, and creating roadmaps
4. have excellent communication skills and can discuss anything with different cross-functional teams like design, Engg, analytics, marketing, operations, etc in their own language.
5. have the business acumen to understand and drive levers for business growth and profitability with high accountability
6. have worked with high growth startups or product-led organizations preferably
7. seek high ownership, independent environments and feedback oriented cultures

You will start your journey at Smart Owls as an individual contributor working in a team to introduce and showcase the unique way in which Smart Owls help institutes to go online.

We're looking for someone who can take direction from written or spoken ideas and convert them seamlessly into interactive layouts.

We aim to delight users with a simple and functional design.

What you'll do:

Create UI/UX design of Mobile and Web applications that will truly delight our users Create interactive consumer and business applications by developing concepts, layouts, design system for the product.

Analyze user interface problems and create design solutions that meet measurable business goals and requirements

Work closely with the other teams to develop user scenarios, storyboards, and high-level requirements.

 We are looking for people who have: 1 year of experience in Product design/ Interaction design.

Experience designing digital products and systems, not just websites.

You have helped build products.

Hands-on experience with design software like Sketch (Mandatory), Photoshop, Invision, and Zeplin.

Being open to feedback, and willingness to implement changes based on feedback and requirements

Responsibilities:

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability

Requirements:

• Must have experience of working on at least any one of AngularJS/ Angular 4 and above/ React JS
• Extensive hands-on experience of web markup, including HTML5, CSS3, Javascript. 
• Should have at least 4 years of relevant experience
• Will be a bonus point if previous experience has been with a product company

Business Analyst I JD for ‘Business Analyst - I’ Resource Experience Required - 6 to 8 years Location - India Summary The ‘Business Analyst’ works closely with the business and technical teams. This role is a major contributor to the requirements specification deliverable, writes the business and functional requirements and ensures the analytical, build, test and deployment tasks related to both internally developed as well as third party solutions are successfully completed. Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables and negotiate on product functionalities. The BA understands software development processes and is very analytical with problem-solving and conflict resolution skills to help identify, communicate and resolve issues. To be successful in this role, the candidate must be a detailed-oriented, inquisitive, selfstarter with excellent communication and negotiation skills, enjoys working independently and thrives working under deadlines. Key Duties and Responsibilities
Define configuration specifications and business analysis requirements.
Create detailed requirements documents and translate into functional specifications
Performs feasibility analysis, scope projects, and work with project management teams to prioritizes deliverables, and negotiate product functionalities.
Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.
Report on common sources of technical issues or questions and make recommendations to the product team.
Own and develop relationship with partners and work with them to optimize and enhance integration.
Partner with multiple teams to develop overall solution design, costing and business case
Communicate key insights and findings to the product team.
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer (User Experience Analysis).
Communicate with internal colleagues to understand the needs of the client and the organization.
Work with external stakeholders to understand and investigate feedback relative to the service, function and/or product.
Use data modelling practices to analyse findings and deliver recommendations for strategic and operational improvements.
Gain agreement, usually from senior management, of the best method of introducing recommendations to the business. Business Analyst – I
Communicate the benefits of the recommendations across departments and take lead to address if any uncertainty and concern.
Produce written documentation to support the work, report on the findings and to present to the stakeholders when necessary.
Support the staff and teams in making recommended changes, including assisting in RCA and issue risk mitigation preparation.
Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.
Monitor and control scope creep as well as manage changing requirements.
Maintain collaboration and core understanding to avoid any type of rework.
Share knowledge and learnings from past project experience, seek guidance from Senior BA/s as necessary. Educational Qualification & Experience Required
6 - 8 years of work experience with a minimum of 5 years as a Business Analyst.
Bachelor’s Degree required with a preference in Computer Science.
Experience eliciting requirements and testing.
Demonstratable experience analysing data to draw business-relevant conclusions
Background in data modelling and visualization techniques as well as prototyping tools.
In-depth knowledge of the Software Development Life Cycle.
Solid knowledge agile methodologies like Scrum and Kanban.
Proven experience writing user stories and acceptance criteria.
Prior experience validating functional and user acceptance test cases.
Thorough understanding in contact centre processes, contact centre KPIs and related metrics.
Knowledge of automated dialers. ACD systems, OMNI Channel Solutions & CTI.
Good knowledge of Data Analysis, SQL – DML commands.
Strong written and verbal communication skills including technical writing skills.
CBAP or equivalent preferred.
Prior experience and understanding of Agile Methodology preferred.
Prior work experience within BPO or KPO domain preferred.