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Service delivery Jobs in Bangalore (Bengaluru)

5+ Service delivery Jobs in Bangalore (Bengaluru) | Service delivery Job openings in Bangalore (Bengaluru)

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Nagarro Software

at Nagarro Software

1 video
12 recruiters
Nitika Kalra
Posted by Nitika Kalra
Bengaluru (Bangalore), Delhi, Gurugram, Noida, Hyderabad, Pune, Kolkata, Mumbai
9 - 13 yrs
Best in industry
Agile/Scrum
Service delivery

👋🏼We're Nagarro.


We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.


REQUIREMENTS:

  • Must Have: Salesforce Workflow
  • Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
  • Sound knowledge of project management, agile and software development practices
  • Ability to communicate effectively in both technical and non-technical terms
  • Well versed with PM tools essentially MS Project and MS Excel
  • Experience in frontend and mobile apps
  • Ability to conduct code reviews and ensure quality compliance
  • Financials Management dealt with PL of various accounts
  • Design and develop complex mappings, performance tuning of mappings, Process Flows
  • Hands on experience on System designing, Event sourcing and message broker architecture
  • Requirement gathering and analysis
  • Define, understand, and analyse non-functional requirements for project
  • Lead the technical team
  • Should be able to compare technologies to find best fit for project requirements
  • Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

  • Ensuring client satisfaction above all
  • Showcasing a consulting mindset by acting as a solution provider rather than an order taker
  • Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
  • Planning, organizing, and monitoring the project to deliver high quality business solutions.
  • Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
  • Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
  • Ensuring project quality of work meets defined governance, process standards and best practices.
  • Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
  • Assisting the account management team in responding to new project requests
  • Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.


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Voizworks

at Voizworks

4 recruiters
Naziya M
Posted by Naziya M
Bengaluru (Bangalore)
12 - 25 yrs
₹12L - ₹15L / yr
Systems Development Life Cycle (SDLC)
Project Management
PMP
PRINCE2
Certified Scrum Master (CSM)
+4 more
Title: IT Project Manager App Development
Location:- Bangalore
JOB DESCRIPTION :
• Project Manager with over all 12 plus years of work experience and at least 7 to 9 years in
project management space.
Candidates have to be from IT background managing end to end Application
implementations (upgrades, migrations, cut-overs), migrations (on premise to Cloud, hybrid
solutions), transitions projects, etc.
• Strong understanding on Agile, Scrum framework, SDLC, Planning and hands on
experience on tools like Jira.
• Experience in Service delivery, change management, release management, stakeholder
management and people management.
• Excellent in communication and confident while articulating points to the team.
• Global experience is going to add value.
• Certified in project management and Agile - PMP, Prince 2, CSM, SaFe.
MUST HAVES :
IT Background with complete SDLC, migration, transformation.
Project management - Handled end to end 5 phases initiation, execution planning,
requirement gathering & deployment/closure. Includes Budget Forecasting, handled
vendors and stakeholder management.
Handled a team size of at least 15 -20 for a budget driven project.
Global Account/Project exposure.
Excellent Communication Skills.
Candidate should have experience in end-to-end project management at least for 7 to 9
years.
Candidate should have experience in oil and gas industries - good to have
Should have pedigree of working in Good MNC's
DONTS :
Operations Management
Technical Project Management
Infrastructure, Data Centre Migration
Banking, BFSI, Telecom Sector
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Bengaluru (Bangalore)
6 - 8 yrs
₹15L - ₹20L / yr
SAP
SAP APO
SAP DP
SNP
Project delivery
+7 more

SAP APO Consultant 

Minimum 6+ year of Experience, relevant 5+ years as SAP APO Consultant.
Having an experience in DP andd SNP module
Minimum 2 end to end implementation is Mandatory
• This is for a support project, we are looking for candidates with minimum of 1 Implementation, Rollout, Support, upgrade, enhancements and various areas with implementation
• For users globally to ensure decent project delivery, service delivery, incident management, problem management, and change management.
• Analyse the systems and work directly with users to define system requirements, design and propose solutions, configure the software and train employees.
• Performing day-to-day maintenance on the SAP system, as well as installing new upgrades and testing for bugs, besides system configuration and data migration.
• Optimizing the system for easy use, and training employees in its functions and support all new required business improvements, changes and propose the integrated best-fit design to these new or changed Business Processes without impacting other regions.
• Meeting directly with users to find out their SAP-related needs and incorporate these needs into a cohesive plan

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Bengaluru (Bangalore)
4 - 6 yrs
₹8L - ₹12L / yr
Service delivery
System integration
Team Management
Computer Networking
ITIL
+1 more
Should have

Basic knowledge on all servers, storage and network
Indepth knowledge on any one of the above
ITIL Certification would be an added advantage
be able to manage the team and work with all the service engineers
Ability to handle customer escalations
Adept in reporting and taking reviews
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Archon Consulting Systems
lakshmy k
Posted by lakshmy k
Bengaluru (Bangalore)
7 - 8 yrs
₹8L - ₹10L / yr
Service delivery
ITIL
IT infrastructure
PMP
1. Must be able to build and lead a team and deliver results. 2. Must have good knowledge of technical terminology and be able to read contractual agreements. 3. Must have excellent communication skills- should be a good listener. 4. Must be able to deal with stress. 5. Must have good writing skills. 6. Must be diplomatic and have good problem solving skills. 7. Must have strong interpersonal skills to communicate problems/issues effectively and concisely to different audience to achieve the solution. 8. Must be customer focused. 9. Must have atleast L1/L2 knowledge on IT Infrastructure products- server, storage, networking and basics of laptop, desktop and printers and should have knowledge on atleast one OS, Microsoft or Linux. 10. Must have about 8-10 years of experience in IT services industry.
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