4+ Order processing Jobs in India

Overview: The Sales Coordinator plays a pivotal role in ensuring the smooth functioning of the sales process by handling various administrative and coordination tasks. This position requires effective communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The Sales Coordinator acts as a bridge between the sales team, logistics department, and customers to ensure timely order processing and delivery.

Primary Responsibilities:

1. Sales Order Processing:

• Receive and process sales orders accurately and efficiently.
• Ensure all necessary documentation is complete and compliant with company policies and procedures.

2. Coordination with Logistics Department:

• Liaise with the logistics department to plan and schedule order dispatches.
• Coordinate transportation and shipment arrangements to ensure timely delivery.
• Manage vehicle route plans for optimal efficiency in delivery operations.

3. Dispatch Confirmation:

• Confirm dispatches of items with the logistics team and communicate updates to relevant stakeholders.

4. Customer Coordination:

• Collaborate with the sales team to understand customer requirements and preferences.
• Communicate with customers to provide updates on order status and address any inquiries or concerns promptly.

5. Quoting and Invoicing:

• Prepare and send quotes to customers based on their inquiries and specifications.
• Follow up with customers to convert quotes into sales orders.
• Assist in generating invoices and processing payments from customers.

6. Reporting and Documentation:

• Provide regular reports to the sales team regarding order status, sales performance, and other relevant metrics.
• Maintain accurate records of sales orders, quotes, invoices, and customer interactions.

Qualifications:

• Proven experience in sales coordination, order processing, or similar roles.
• Strong organizational and time-management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficiency in using MS Office applications, particularly Excel and Outlook.
• Familiarity with CRM software is a plus.
• Ability to work collaboratively in a team environment while also being self-motivated and proactive.

The Sales Coordinator plays a crucial role in ensuring customer satisfaction and maximizing sales efficiency. By effectively coordinating with various internal departments and external stakeholders, they contribute to the overall success of the sales operation.

Job Description:

A) Order punching and processing for ITC PSPD Product Portfolio. B) Order Acknowledgement to Customer with relevant details of Sale Order Indent Numbers. C) Follow up with ITC PSPD team for order reconciliation and other pendency. D) Posting of communication on a daily basis with Customer pertaining to dispatch of materials from Mills. E) Handling calls and emails, responding to inquiries, and routing information to concerned departments. F) Preparation of Claims and Complaints received from Customer.

Educational Qualifications: Diploma or Degree in any subject (Part Time / Full Time). Working knowledge of MS Office & proficiency in Tally. Experience Requirements: Minimum working experience of one to two years in back-end team Retail/FMCG or other business. Others: ● Fluency in local language and knowledge of English is mandatory. ● Basic exposure to accounts, data entry, data processing, and order fulfillment. ● Working Hours: 10:00 AM - 06:00 PM (Monday-Saturday). ● Exposure to Paper Packaging Printing Industry will be an added advantage.

About us:

Company website: https://www.neulife.com/

INNOVERTUS NUTRITION TECHNOLOGIES INDIA PVT.LTD. is part of the Neulife Group, the leading Indian entity in the field of advanced nutraceuticals and dietary supplements.

Incorporated over a decade ago, we are pioneers in introducing the concept of sports nutrition as well as educating the masses about the need to be fit and healthy, thus facilitating and educating an entire generation of fitness enthusiasts.

Warehouse Executive:

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

(Amazon Flex, Flipkart, Paytm, Snapdeal, 1MG, Nykaa, HealthMug, Mindful Eating)

• Responsible for all Marketplace order processing thru online portal of Amazon Flex, Flipkart, Paytm, Snapdeal,1MG & Healthmug & Mindful Eating.
• Responsible for shipment labels & correspondent invoices to attach correctly with shipment.
• Posting sales Invoices for all current dated shipped orders in ERP system.
• Maintaining MIS report on daily basis in Excel for orders posted on same day.
• Providing MIS report & Inventory report to the management team on mail for the shipment sent on same day.
• Planning & allocation for inventory as per consumption on all marketplace periodically & fulfilling inventory requirement whenever necessary.
• Proper managing of Returns on online E-Commerce portal & making required communication with respective E-commerce business associated for any discrepancies in returns.
• Recording returns in ERP system by raising Credit Note for the material returned & received in warehouse.
• Proper coordination with courier partner for shipment to be get picked up on time.
• Responsible for raising online ticket for claim if material received damaged & different product
• Maintaining separate data of Orders, Returns & claims along with filling of paperwork.
• Coordination with E-Commerce business team of company for smooth operations & proper communication to avoid unnecessary discrepancies.

As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.

Education and/or Experience:

Bachelor’s degree and have an experience of 3 – 7 years and has good understanding of the subject.

Benefits:

• Flexible work hours, Work from home and holidays policy
• Open and collaborative work culture
• Competitive salary

Please apply with below details in your resume:

• Current CTC
• Expected CTC
• Earliest joining period (In days)

• Timely receipt and processing of telecom orders and changes to services (i.e. device orders, service plan changes) via provider portals or email.
• Data maintenance in the system as well as resolving data issues.
• Professional and solution-oriented communication in English language with telecom providers, end-users, and telecom admins via emails or within the system.
• Track work tasks and status in the system
• Follow a set process for processing customer orders within contracted SLA’s
• Utilize internal help desk software systems to accurately document all support activity
• Work closely and cross collaboratively with client internal Operations department

• Excellent communication skills
• Comfortable to work in night shifts
• Exposure to global customers
• Good team player