Raka Oil Company

Overview: The Sales Coordinator plays a pivotal role in ensuring the smooth functioning of the sales process by handling various administrative and coordination tasks. This position requires effective communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The Sales Coordinator acts as a bridge between the sales team, logistics department, and customers to ensure timely order processing and delivery.

Primary Responsibilities:

1. Sales Order Processing:

• Receive and process sales orders accurately and efficiently.
• Ensure all necessary documentation is complete and compliant with company policies and procedures.

2. Coordination with Logistics Department:

• Liaise with the logistics department to plan and schedule order dispatches.
• Coordinate transportation and shipment arrangements to ensure timely delivery.
• Manage vehicle route plans for optimal efficiency in delivery operations.

3. Dispatch Confirmation:

• Confirm dispatches of items with the logistics team and communicate updates to relevant stakeholders.

4. Customer Coordination:

• Collaborate with the sales team to understand customer requirements and preferences.
• Communicate with customers to provide updates on order status and address any inquiries or concerns promptly.

5. Quoting and Invoicing:

• Prepare and send quotes to customers based on their inquiries and specifications.
• Follow up with customers to convert quotes into sales orders.
• Assist in generating invoices and processing payments from customers.

6. Reporting and Documentation:

• Provide regular reports to the sales team regarding order status, sales performance, and other relevant metrics.
• Maintain accurate records of sales orders, quotes, invoices, and customer interactions.

Qualifications:

• Proven experience in sales coordination, order processing, or similar roles.
• Strong organizational and time-management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficiency in using MS Office applications, particularly Excel and Outlook.
• Familiarity with CRM software is a plus.
• Ability to work collaboratively in a team environment while also being self-motivated and proactive.

The Sales Coordinator plays a crucial role in ensuring customer satisfaction and maximizing sales efficiency. By effectively coordinating with various internal departments and external stakeholders, they contribute to the overall success of the sales operation.

Overview:

As a Business Manager in Sales, you will lead and drive the sales efforts of the company, ensuring revenue targets are met or exceeded. Your primary focus will be on developing sales strategies, building and managing client relationships, and guiding the sales team to achieve business objectives. You will collaborate closely with cross-functional teams to identify market opportunities, expand the customer base, and drive revenue growth.

Responsibilities:

1. Sales Strategy and Planning:

• Develop comprehensive sales strategies to penetrate markets, acquire new customers, and maximize revenue.
• Analyze market trends, customer needs, and competitor activities to identify opportunities for growth.
• Set sales targets, quotas, and objectives aligned with company goals and objectives.

2. Business Development:

• Identify and pursue new business opportunities through prospecting, networking, and lead generation activities.
• Build and maintain relationships with key clients, partners, and stakeholders to expand the customer base.
• Negotiate contracts, pricing, and terms to secure profitable deals and partnerships.

3. Sales Team Leadership:

• Recruit, train, and develop a high-performing sales team.
• Set clear performance expectations, goals, and KPIs for sales representatives.
• Provide coaching, mentorship, and support to enable the team to achieve individual and collective sales targets.

4. Sales Operations Management:

• Oversee the day-to-day sales operations, including pipeline management, forecasting, and reporting.
• Implement sales processes, systems, and tools to streamline workflows and improve efficiency.
• Ensure compliance with sales policies, procedures, and best practices.

5. Customer Relationship Management:

• Cultivate strong, long-lasting relationships with customers and key accounts.
• Address customer inquiries, concerns, and feedback in a timely and professional manner.
• Act as a trusted advisor to clients, providing solutions and recommendations to meet their needs.

6. Performance Analysis and Optimization:

• Monitor sales performance metrics and key performance indicators (KPIs) to track progress against targets.
• Analyze sales data and market insights to identify trends, opportunities, and areas for improvement.
• Implement strategies to optimize sales processes, improve conversion rates, and drive revenue growth.

Qualifications:

• Bachelor's degree in business, marketing, or related field (Master's degree preferred).
• Proven track record of success in sales management, with a focus on meeting or exceeding revenue targets.
• Strong leadership skills with the ability to inspire and motivate a sales team.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with a results-oriented mindset.
• Analytical mindset with the ability to interpret sales data and market trends.
• Proficiency in sales management software and CRM systems.

Additional Requirements:

• Prior experience in sales within the Lubricants Industry/Retail Sales/B2B Sales/Industrial Sales.
• Willingness to travel as needed.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to continuous learning and professional development.
• Ethical conduct and integrity in all aspects of work.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career advancement and growth within the organization.
• Ongoing training and development programs to enhance sales skills and knowledge.