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Role and Responsibilities
1 The primary job of the incumbent is to detail and document all customer impacting processes.
2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production
3 Document all customer impacting processes.
4 Discuss with all stakeholders to lay out the processes for the organisation.
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5 Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.
6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.
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7 Lead the UAT for Credit Card Management systems/ EUC systems.
8 Define and execute test cases for code and product changes pending implementation.
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9 Research transactional data to identify anomalies and facilitate process improvement efforts.
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10 Manage/ Control the overall process depository.
Qualifications and Education Requirements
SKILLS required
· Deep understanding of the Credit Card life cycle.
· Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )
· 2/3 years’ experience in a Credit Card Operations/ Service
· Highly organized with strong communication, problem-solving, documentation, and presentation skills.
· Bachelor’s degree preferred, but relevant years’ experience considered.
· Experience with use case development and testing coordination.
· Knowledge of process analysis and process efficiencies.
· Proficiency in Microsoft Word and Excel.
ROLE AND RESPONSIBILITIES
The primary job of the incumbent is to detail and document all customer-impacting processes.
He/ She shall also be the domain expert on the credit card management system and be the interface for system enhancements as well as testing the functionalities before the release of those enhancements into production.
● Document all customer-impacting processes. Discuss with all stakeholders to lay out the processes for the organisation.
● Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.
● Business Analysis for enhancements to the Credit Card Management System/ EUC systems.
● Lead the UAT for Credit Card Management systems/ EUC systems. Define and execute test cases for code and product changes pending implementation.
● Research transactional data to identify anomalies and facilitate process improvement efforts.
● Manage/ Control the overall process depository.
Qualifications and Education Requirements
SKILLS REQUIRED
● Deep understanding of the Credit Card life cycle.
● Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )
● 2/3 years’ experience in a Credit Card Operations/ Service
● Highly organized with strong communication, problem-solving, documentation, and presentation skills.
● Bachelor’s degree preferred, but relevant years’ experience considered.
● Experience with use case development and testing coordination.
Knowledge of process analysis and process efficiencies.
● Proficiency in Microsoft Word and Excel
Job Title: Entry-Level Sales Representative
Location: Bangalore, India
About Green Tiger:
Green Tiger is a pioneering player in the Electric Vehicle (EV) industry, committed to creating a sustainable future by offering cutting-edge EV solutions.
Job Description:
As an Entry-Level Sales Representative at Green Tiger, you will play a pivotal role in our mission to promote electric mobility. Your responsibilities will include providing test drives at home for potential customers and actively participating in offline events to showcase our innovative EV products. You will be at the forefront of promoting Green Tiger's vision and helping customers transition to a more eco-friendly and sustainable mode of transportation.
Key Responsibilities:
Conduct Home Test Drives:
Schedule and conduct test drives at the homes or preferred locations of potential customers.
Showcase the features and benefits of our EV models, providing an informative and engaging experience.
Participate in Offline Events:
Represent Green Tiger at various offline events, including exhibitions, auto shows, and community gatherings.
Engage with event attendees, answer inquiries, and provide information about our EV products.
Customer Relationship Building:
Establish a strong rapport with potential customers and address their queries and concerns.
Follow up with leads and maintain a database of interested prospects.
Product Knowledge:
Stay updated on the latest developments in the EV industry and thoroughly understand Green Tiger's product lineup.
Articulate the advantages of our EVs, including cost savings, environmental benefits, and cutting-edge technology.
Sales Reporting:
Maintain accurate records of customer interactions and test drives conducted.
Collaborate with the sales team to generate leads and contribute to the overall sales strategy.
Qualifications:
A Bachelor's degree in a relevant field is preferred but not mandatory.
Strong communication and interpersonal skills.
Enthusiasm for clean energy and a sustainable future.
Willingness to learn and adapt to new technologies and industry trends.
Proactive and self-motivated with a passion for sales and customer engagement.
A valid 2-wheeler driver license is mandatory.
Benefits:
Competitive compensation package.
Training and development opportunities to enhance your sales and product knowledge.
Involvement in a pioneering company that is leading the EV revolution.
Opportunities for career growth and advancement within Green Tiger.
If you are excited about promoting green mobility and being a part of our mission at Green Tiger, we encourage you to apply and be a key player in revolutionizing the electric vehicle industry. Join us in shaping a sustainable future with innovative electric mobility solutions.
Good in customization and development of CRM module
Should have good knowledge in Unix/ Shell Scripting (UNIX)
Should have good knowledge in the PLSQL & Oracle
Should have Basic knowledge in Corporate / Institutional Banking, Trade Finance, Payments, Loans and Retail areas.
Technical :-
Finacle Scripting, Finacle Reporting Tool (FINRPT), CRM customization
Finacle Integrator (FI), JSP/JS
Profile Required
Overall 5+ years of experience required in Finacle Development
Good banking experience
Strong analytical skills
Strong hold on oral & written communication
Experience in Finacle application
Ability to identify and escalate issues, keep managers and peers well informed on a recurrent basis
Able to work in high pressure environment
Highly motivated and team oriented
What is the role?
The role will be focused on the frontend in the sales function. You will be responsible for acquiring new customers and create a pipeline for enterprise accounts. This will be a IC and enterprising opportunity, in a start-up environment, so we are looking for a motivated self-starter.
Delhi and Mumbai
Key Responsibilities
- Creating a list of enterprise accounts and win them with consultative sales approach
- Pitch the company and its products through rigorous prospecting
- Strike and initiate conversations with high-profile personas in prospective companies.
- Mapping market and innovate in outbound approach
- Excellent presentation and sound understanding on
- Maintain discipline in CRM update , customer engagement and company policies
What are we looking for?
An enthusiastic individual from SAAS, E-com, Fintech or entrepreneurial background
- 8-10 years of B2B India Sales.
- Graduate in any stream or an equivalent educational qualification.
- Have a basic knowledge of technology and a detailed understanding of India sales and market
- Excellent communication and interpersonal skills.
- Well versed in using tools such as LinkedIn, HubSpot, etc.
- Be self-motivated, data-driven, and result-oriented.
Who will you work with?
You will work with the Sales team and report to the President - Sales and BD.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
PythonDelivery Manager
Job Description
- Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
- Develop scope and budget for projects
- Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
- Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
- Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
- Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
- Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
- Perform resource allocations and workload assignments according to project requirements.
- Report project status to customers and develop required project documentation.
- Serve as primary contact across all the projects being handled and concerns in assigned accounts
Must have skills:
- 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
- Basic understanding of application development technologies like Python, ML, API Integration, etc.
- Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
- Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
- Proven track record of building positive and productive working relationships with customers for business growth
- Ability to analyze and troubleshoot issues in a timely fashion
- Ability to identify process improvements to achieve cost-effectiveness and time-saving
- Proven ability to operate with authority and take critical business decisions to meet customer expectations.
- Should have exceptional communication skills (verbal and written) in English
Essential Personal Attributes:
- Must be a strong relationship builder with experience within managing all stakeholders
- Interest in emerging technologies and how they can be applied to drive business outcomes
- Demonstrated commercial and business focus
- Negotiation and influencing skills utilizing a consultative approach
- Ability to multitask and prioritize work to meet timeframes
- Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
- Ability to communicate technical information to non-technical colleagues and clients.
- Excellent stakeholder management and reporting skills
- Must be able to translate technical environments into business language
- Strong commercial acumen
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Designing and executing the learning calendar
- Working with external vendors for learning and engagement activities
- Identifying appropriate facilitators for various interventions
- Building strong connects with internal stakeholders for enhanced buy-in on programs
- Co-creating relevant content with internal teams
- Collating relevant feedback from various trainings
- Independently managing and coordinating for learning events/boot camps
Desired Candidate Profile
What you need to have:- Graduate/Postgraduate with 2-4 years of relevant L&D experience in a diverse and multicultural work environment
- Strong interpersonal, communication (written and verbal) and problem-solving skills
- Excellent stakeholder management
- Ability to work as an integral member of a diverse team
- Strong organization skills
- Ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
- Comprehensive knowledge of Microsoft Word, Excel, and PowerPoint
Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
- Networking with collection agencies
- Being responsible for Onboarding Internal Team
- Being responsible for Onboarding local Collection Agencies on behalf of partner client organization
- Being responsible for agencies Productivity & Efficiency
- Meeting Collection benchmarks for a given portfolio
- Being responsible for P&L Accountability
- Being active in Franchise Building and Relationship Management
- Handling Client Portfolio, performance
- Managing Product Profitability
What you need to have:
- Any Graduation
- Young & dynamic leaders with 3+ years of experience in managing rural markets
- Rigour for numbers
- Proven record of managing a team of 10+ people
- Ability to handle & deliver in challenging environments.
Responsibilities
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings/demos with potential clients and understand their business
- Prepare and deliver appropriate presentations on products and services
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and follow up in making websites live
- Collaborate with technical team on resolving customer issues
- Gather feedback from customers or prospects and share it with internal teams
- Form alliances and partnerships in the eCommerce ecosystem
Requirements
- Proven experience as a Sales Executive or relevant role for at least 2 years
- Experience in eCommerce/SAAS/Fintech/Tech industries
- Proficiency in English
- Excellent knowledge of MS Office
- Hands-on experience with CRM software is a plus
- Fast learner and passion for sales
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