11+ RSTP Jobs in Bangalore (Bengaluru) | RSTP Job openings in Bangalore (Bengaluru)

Requirements

• 6-10 years of experience in technical customer support or network operations
• IP Networking basics: TCP/IP(ARP, IP, ICMP, TCP, UDP), Subnetting, IP Packet flow, OSI layers
• Routing technologies: OSPF, ISIS, BGP, MPLS (L2 & L3 VPN), RSVP, LDP, Multicast protocols (IGMP, PIM), Multicast VPN (MVPN)
• BNG protocols: PPPoE, DHCP, IPoE, L2TP
• Forwarding: Hierarchical QoS, uRPF, Firewalls, ACLs
• Switching and Data Center technologies: VLAN/Trunking, STP, RSTP, VSTP, VXLAN/EVPN, IP-Fabric as an added advantage
• Very Strong automation skills and experience with scripting languages like Python/Robot Framework
• Experience with traffic generators and network protocols analysis tools like IXIA, Spirent
• Any Open Source tools usage & certifications is an added advantage
• Knowledge of Linux, ONL infra and containers is an advantage

Responsibilities

• Proactively work with customers to enable them maximize usage of RtBrick products with least possible effort
• Understand customer usecases and help with qualification of RtBrick products & features
• Triage and resolve any issues customers face with products
• Work with engineering to resolve new defects
• Help engineering by collecting relevant information from live setup and reproduce the issue in LAB occasionally
• Understand in-house regression coverage and identify gaps in test case as per customer deployments
• Write and automate test cases related to customer usage and defect scenarios

Client is a Seattle, WA based intelligent Cloud Management Platform Company. Our customers use Client DAY2™ to instantly close the cloud skills gap, simplify CloudOps, and reduce the total cost of cloud operations up to 70%, all in just a few clicks.

By leveraging the AWS public cloud, AI, and ML, DAY2 ™ simplifies provisioning, security, compliance, cost optimization, and routine operations. DAY2™’s automation first, No-Code approach helps customers immediately derive deep insights and deliver intelligent Cloud Operations in just a few minutes. You can try the platform for free at https://Client .com

About the job

ABOUT THE OPPORTUNITY

Are you passionate about revolutionizing the world of cloud platforms and eager to make a lasting impact on the industry? Do you thrive on the challenge of crafting large-scale cloud services that further simplifies cloud adoption for other businesses? Are you driven to create impeccably designed APIs that will delight thousands of developers and turn them into loyal advocates? Or maybe you're excited by the prospect of engineering a near real-time, millisecond-latency event processing pipeline?

If you are a driven, innovative, and experienced Principal Platform Engineer who is passionate about cloud technologies and looking to make a significant impact, we want to hear from you. Apply today to join our growing team!

MontyCloud is seeking an experienced Principal Platform Engineer with extensive knowledge in SaaS platforms, AWS cloud, and a proven track record of building and shipping highly scalable SaaS platforms. The ideal candidate will have strong system architecture and design skills, as well as exceptional programming and platform development experience.

RESPONSIBILITIES

In this role you will,

• Lead the design and implementation of our Cloud Management Platform, ensuring its scalability, reliability, and performance.
• Collaborate with cross-functional teams to define system architecture, develop innovative solutions, and drive continuous improvements.
• Utilize your expertise in AWS and other cloud technologies to build and maintain cloud-native components and services.
• Serve as a technical mentor for the engineering team, fostering a culture of learning, collaboration, and innovation.
• Drive the adoption of best practices, design patterns, and emerging technologies in the cloud domain.
• Actively participate in code and design reviews, providing constructive feedback to team members.
• Ensure the successful delivery of high-quality software by defining and implementing effective development processes and methodologies.
• Communicate complex technical concepts effectively via well written technical documents and knowledge sessions to both technical and non-technical stakeholders.

QUALIFICATIONS

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 12-15 years of experience in software development, with a focus on SaaS platforms and AWS cloud technologies.
• Proven experience in designing, building, and maintaining highly scalable, performant, and resilient systems.
• Must have demonstrated expertise in serverless architecture, event-driven design, distributed systems, and event streams.
• Must have demonstrated experience in designing, building and shipping low-latency and high performance APIs.
• Must have hands-on experience building with services such as Kafka, Open Search/Elastic Search, AWS Kinesis, Azure Streams.
• Strong programming skills in languages such as Python, Java, or Go.
• Familiarity with containerization technologies, such as Docker and Kubernetes.
• Experience working with infrastructure as code tools, such as Terraform or CloudFormation.
• Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.
• Demonstrated leadership experience, with the ability to inspire and motivate a team.
• Experience in building AI/ML systems and familiarity with Large Language Models is nice to have.

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.

Key job responsibilities

• Troubleshoot Issues
• When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
• Contribute to Product Development
• Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
• Assist Users
• This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
• Prepare Technical Documentation
• Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
• Suggest Improvements
• Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency

Basic Skills & Qualifications

• 1-5 years of relevant experience.
• Should be familiar with Database tools (such as excel or MySQL)
• Should be familiar with Industry-specific tools (such as programming languages)
• Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)

Skills that will help you build a success story with us

• Problem Solving skills.
• Technical expertise
• Customer Service
• Attention to detail
• Multitasking

Locations: Bangalore 

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

• Any programming knowledge (Python/ Java/ Scala)
• Good Experience Elastic search, Kibana, Logstash
• Knowledge on Dev Ops
• Preferable :- AWS or any cloud knowledge
• Ansible, Kibana any visualization tools

Responsibilities

• Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner. 

• Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.

• Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations

• Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues

• Understand the technical application of the Velocity suite of products and services

• Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences 

• Write it Down: identify and create documentation that Empower Others 

What do you need?

• 3+ years of relevant experience in Customer Success

• Have an understanding of web applications, REST APIs, DB Systems

• Experience with JavaScript, Ruby, Perl, or Python programming

• Prior knowledge of DBMS, SQL

• Past experience of using tools like Postman, Kibanna, 

• Strong analytical and problem solving skills.

• Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.

• Team player with solid communication and presentation skills

• Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

We are looking for an Integration Engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations.

You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients and providing ongoing help to them to resolve any issues. Eventually you should be able to automate common issues and development of solutions.

You’ll fit right in with us if you have a passion for unraveling complex issues and are comfortable working in a fast-paced environment. If you’re looking to work in an open, collaborative environment side-by-side with our development engineers to help customers and shape future product design, we can’t wait to hear from you!

Responsibilities

• Understand and explain APIs to clients.
• Help clients integrate OneFin APIs.
• Research and identify solutions to issues during integration.
• Escalate unresolved issues to appropriate internal teams (e.g. software developers).
• Become a product expert for clients.
• Configure OneFin system for customized usage by clients.
• Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides etc.
• Automate solution of common issues using Python.
• Help live clients resolve issues and coordinate with the development team for issue resolution.

Requirements

• BS/B.Tech. in Computer Science, Engineering, or equivalent.
• Strong verbal and written communication skills.
• Experience in writing code in Python.
• Understanding of web based systems.
• Proficient in understanding and writing JSON.
• Experience in SQL databases.
• Experience working with REST APIs.

• Excellent analytical skills, passion for pinning down technical issues, and solving problems.
• Enjoys a fast-paced startup environment.