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JOB TITLE/HEADLINE: Fintech Product Manager
EMPLOYMENT TYPE: Full time, permanent.
REPORTING TO: CBO
LOCATION: Mumbai
ABOUT THE ROLE:
- We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
- Who has hands-on experience in developing & managing Credit Card product
- Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
- Design, develop and launch a new product in the market.
- Will manage end to end customer journeys, processes and customer experience.
- Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.
WHAT WE EXPECT FROM YOU:
- Manage product segment, drive and track customer value proposition.
- Product Pricing and usage analytics
- Product features, offering, cross-selling, up-selling strategies
- Understanding and bundling 3rd party products and services
- Referral programs, customer engagement and retention
- Product Management, product roll-out and coordination
- Manage all product collaterals & customer engaging properties such as customer statements etc.
- Manage all the processes related to value prop delivery and fulfilment
- Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
- Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
- Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
- Engage with a partner to identify opportunities to introduce new features through competition benchmarking
- Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
- Drive internal governance processes for launching any product, method etc.
OUR IDEAL CANDIDATE:
- BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
- Excellent academic background and records
- Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
- Master of multiple tasking. Takes on initiatives and challenges
- In short, we are looking for superstars to join a superstar team!
YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:
- We value balance. We are committed to providing an environment where you can balance great work with a great life.
- We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
- We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
- Multicultural workplace. A multicultural and diverse team of colleagues from different states.
- An opportunity to wear many hats
- An entrepreneurial crew that supports risk, intuition, and frequent experimentation
- The opportunity to make an impact in a transformative industry
- A chance to build and lead a highly talented and driven team
OTHER PERKS & BENEFITS:
- Progressive and flexible work hours that match your personality and lifestyle.
- Compensation could include stock options for significant upside.
- Health benefits
- Cool gadgets and swags
- Attractive wellness programs
- Competitive performance bonus
- Paid sick leave
- Paid maternity and paternity leave
- Career development training.
ABOUT THE COMPANY:
Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.
The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.
We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.
About Company
Our client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. They are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. They partner with passionate entrepreneurs to combine their collective learning and experience with data science, digital ethnography, and technology. platforms to build brands that connect to the new generation of Indian consumers.
What you’ll be doing
• Work with brand entrepreneurs to create and implement a forward looking product strategy. Influence technology choices and business strategy in creating multiple D2C brands across Food, Fashion, Home, Beauty and more simultaneously.
• Convert brand proposition into digital user experiences covering pre and post purchase journeys across channels such as D2C, Social Media, Whatsapp, Marketplaces and Metaverse by understanding business economics of brands in their first 1000 days.
• Raise the bar on customer empathy & quality of what we deliver, work with small & high performance teams to build products, managing a fast-paced agile delivery model.
• Analyse macro trends on user behaviour and adoption, predict technology shifts to identify innovative (sometimes first to market) product features and work with multiple tech startups to drive metrics and time to market.
• Talk the data language and drive a working environment fostering data driven decision making while running experiments, identifying gaps and prioritization.
Requirements
• Entrepreneurial mindset with acute understanding of product market fit for every brand with ability to decide when to scale or sunset experiments/initiatives.
• Demonstrated ability to think strategically about business, product and technology and come up with immediate & market first product propositions.
• End to end product development functional knowledge cutting across digital shopping journeys, marketing, contact centre operations, payments etc
• Track record of building and delivering high-quality digital products and complex roadmaps, ideally across multiple product categories with geo-distributed teams
• Ability to provide clarity, cut through clutter and being decisive on priorities and metrics.
• Ability to excite people through communication and presenting data in most the ambiguous situations.
• Ability to define short term goals & metrics (sometimes on a weekly basis) and align teams on how-lists.
• Passion for technology and pro-activeness in developing and/or integrating home developed or 3rd party applications.
Product Analyst (Process Excellence Team, Episource)
Key Responsibilities and Deliverables
- Ensure timely release of features and bugs.
- Talk to development team and ensure all roadblocks are cleared.
- Participate in user acceptance testing and undertaking the functionality testing of new system
- Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement
- Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills
- Prepare requirements and act as a liaison between development team and ops
- Create stories in JIRA and ensure they are discussed with dev team for proper sign offs.
- Prepare monthly, quarterly and six months plan for product roadmap
- Create product roadmaps after discussing with business heads.
- Ideate and define epics for the product and then define product functions.
- Each feature or new product development should result in cost per chart optimization or in helping new business line
- Work on other product lines associated with Salesforce
- Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
- Training about products and its usage to the customer
- Give proper training to end users on the product usage and its functionality
- Prepare product training manuals during roll out.
Skills & Attributes required
- Technical Skills
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- Statistical Analysis Tools and techniques
- Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR
- Mid/Large Scale transformations and System Implementations Project
- Stakeholder Requirement Analysis
- Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.
- Strong Analytical Skills
- Data Exploration and Analysis
- Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems
- Communication Skills
- Has the ability to communicate effectively to all the stakeholders
- Demonstrated ability to communicate complex technical problems in simple plain stories
- Ability to present information professionally and concisely with supporting data
- Creative Problem Solving and Decision Making
- Needs to be a self-initiator and should be able to work independently on solving complex business problems
- Needs to understand customer pain points and should have the ability to innovate processes
- Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency
ROLE TITLE
Product Manager
JOIN OUR COMPANY
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We are growing our team to support our growth and we are looking for talented people who enjoy the collaborative and innovative culture of a young high growth company and are hungry for an opportunity to grow with the team and have a lot of fun along the way.
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We believe there is a real gap in the retail market for healthy food and snacks for children, and we want to make this better!
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If you’re a pro-active someone who enjoys getting things done in an entrepreneurial set up, then read on! WHAT WE DO AND WHO WE ARE
Please do take a look at our website www.slurrpfarm.com where you will find more information on our company.
Slurrp Farm is a food brand for children. It's our mission to provide tasty and 100% natural alternatives to the junk food that surrounds kids today. We believe that, in many ways, we need to go back to eating like our grandparents did; to the nutritious traditional food that has existed for millennia in India. Thanks to the invaluable support of experts in paediatric nutrition, we help parents fighting the good fight of feeding their children healthy from an early age and making it fun.
The founders of Slurrp Farm, Shauravi Malik and Meghana Narayan, are foodies, entrepreneurs and parents to young children.
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Meghana used to run the public health practice at McKinsey India, and has studied at Harvard Business School, was a Rhodes Scholar at Oxford University and a Computer Science engineer from Bangalore University. She was also on the Indian national swimming team and it is her personal goal to up the nutrition table for Indian kids.
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Shauravi used to work for Sir Richard Branson's Group Holding entity at the Virgin Group, and in the Consumer and Healthcare Investment Banking team at JP Morgan in London. She studied Economics at Cambridge University and at St. Stephen's College in Delhi University.
WHAT WILL BE YOUR MISSION AT SLURRP FARM?
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The Product Manager is responsible for both product planning and product marketing of Slurrp Farm's D2C Website
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Build Slurrpfarm's online presence while maintaining efficiency and ROI
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Use data supported marketing to identify trends and key opportunities for innovation across buyer's journey
OUTCOMES: WHAT ARE YOU GOING TO DO AT SLURRP FARM?
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Improve website conversion and double it within the next 12 months by focussing on the customer UI/UX (Double it to c.2%, which is very achievable) |
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- Shopify+ experience to execute an end to end customer centric D2C strategyfor Slurrp Farm, while co-ordinating external IT teams and internal Brand team |
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- Identify key user behaviour trends and keep adjusting website and keep it up to date |
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- Track and keep a dashboard of key financials that the team need on a daily/weekly/monthly basis and ensure these are kept up to date by you |
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Project Management skills |
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- Strong project management skills to liase with Shopify developers, and other relevant third parties |
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- Able to evaluate technology and process alternatives |
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COMPETENCIES
ROLE RELATED COMPETENCIES
Co-ordinate with various stakeholders
- Must be customer focused with demonstrated ability to form productive relationship with a wide constituency, including colleagues, IT team and project leaders
- Strong consultative skills, problem analysis, negotiating and influencing skills to work with external consultants
Partner cross functionally with Brand, Product and Website teams
- Partners with a broad cross section of to deliver a robust high quality digitized D2C; be up to date with all teams and website to reflect the latest information
- Collaborates with manager to create clear outcomes, project scope, approach, and business case
Reporting on daily, weekly and monthly basis
Develop reports on performance of campaigns at various frequency
Proposition of strategies and projections for coming months
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1 Experience
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2 Analytical skills
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3 Organisation Skills
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4 Tenacity and Relenteless Energy
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5 Proactivity
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6 Critical thinking
You bring deep understanding of Product manager for a D2C or at an ecommerce marketplace You are able to structure and process qualitative or quantitative data, and draw conclusions
from it. Exhibit a probing mind and achieve penetrating insight. You are numbers focussed always
Your ability to plan, be organised and be on top of schedules is exceptional. You are proactive, focus on key priorities
You are very focussed on making your targets, and relentlessly chase the goal
You understand your mission and outcomes, and act proactively. You do not need to be chased or told what to do; instead you bring your ideas to the company
You are a logical thinker and a naturally deep thinker - we will interview you for this
CULTURE COMPETENCIES
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1 Customer Obsessed
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2 100% Commitment
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3 Lifelong Learner
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4 Bias for Execution
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5 Agile
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6 Honest and Integrity
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7 Teamwork
OTHER QUESTIONS
Take care of the customer, and everything else will take care of itself. We live to delight and everyone spends time understanding the customer, regardless of their role
You take ownership of what you do and your word matters. You always hold yourself accountable to that which you commit to. Expect the same of your team and boss, in return You learn from others and grow fast; you continuously seek improvement, are always curious and have a bias for learning
You are detail oriented, solution focussed and outcome driven. You enjoy working in a tight knit and fast moving environment
We value agility and not just hustle
You do not cut corners ethically. You earn trust and maintain confidence. Do what is right and not just politically expedient. Speak plainly and truthfully
You are always prepared to address the problem, and work collaboratively to land on the right answer, not just your answer. There is no "I" in team. Your ego is under control
1. What will you think about (a lot of the time?)
• Am I pushing the co-founders and the team to be better at what they do every day?
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Am I exhibiting and living the values I want to see everyday in the people around me, and the people I help recruit?
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Am I excited to be at Slurrp Farm, because I see myself become the best version of me?
2. Why is this exciting to you?
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You are interested to operationalise strategy in real world setting, and want to build a world class modern digital business with over 10 million customers
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You are keenly interested in the digital space in India, and excited to learn how to scale D2C in the FMCG food segment
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You are interested in learning how to build great workplaces within a company that is both growing and highly diverse
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You care about people, you care about being invested in, as an individual and you believe in mentorship
3. Where have you been?
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You have demonstrated prior experience in building D2C businesses on platforms such as Shopify, Magento &
Open Source
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You must have a deep understanding of the full D2C tech stack (Commerce, marketing, analytics, etc)
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You will have 3-5 years of prior experience in a top-notch organisation, or with a great boss whom you have learnt
a lot from.
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You are someone whose teams will really miss you when you leave, but they will understand your reasons for
doing so
4. What does compensation look like?
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You should expect a performance based, fair and very feedback oriented culture
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You exact starting salary will depend on your experience, fit and your potential
Your Key Responsibilities
- Create product roadmaps and execute product strategies to grow the subscription business.
- Collaborate with business and marketing teams to ensure alignment with Product strategy
- Define metrics to measure the health and success of the subscription business.
- Identify key levers to grow along each vector.
- Identify and execute opportunities to drive up subscriptions
Role:
- 3+ years of experience working on consumer technology products.
- You can evaluate key business goals and turn them into an effective roadmap.
- Ninja execution skills: You know how to influence people to get things done across any job function.
- You have great problem-solving skills and have an analytical mind to work through complex user problems.
- You are able to evaluate opportunities and progress towards goals without getting bogged down by complexity or ambiguity.
- You continually maintain a prioritized backlog with clear and concise user stories.
- People love working with you.
- You write and communicate your thoughts/ideas effectively.
● Market & Customer Understanding: Understand the changing dynamics of the market and
consumers by customer interviews, user research, competition analysis, and other qualitative/quantitative techniques.
● Prioritization & Roadmap Creation: Should be able to strategically view things from 1000 feet and 10 feet. Adopt a structured approach to identify what problems need to be solved and what problems need to be solved now vs. later. Create a product roadmap for your area that has at least a 3-month forward-looking view of key customer/business problems to be solved.
● Problem Identification & Solution Discovery: Turn feedback, research or inputs from different sources into crystal clear problem statements by thinking from first principles and resolving all ambiguity. Harness the creativity of not just yourself but of other teams such as design, engg.,
business, etc to solve them. Be willing to experiment with multiple solution ideas and test them using MVPs, prototypes, etc.
● Product Delivery: Define detailed product requirements and work collaboratively with a cross-functional team (design, engineering, business, analytics, etc.) to bring a product to life. Ensure high product quality through processes such as user acceptance testing, etc.
● Go-to-Market Planning: Create a go-to-market plan working with business/marketing stakeholders to maximize product adoption and success.
● Adoption & Metrics: Define product metrics for your area, and track them continuously. Identify usage patterns and come up with action plans to move metrics in the right direction.
You should apply if you :
1. have 3-5 years of product management experience, preferably in a product & tech led company
2. are comfortable with ambiguity, work by first principles, and have exceptional problem-solving skills to transform broad ideas into actionable plans
3. have a good understanding of technology, and comfort with product management processes such as A/B experimentation, writing product requirement documents,managing product backlogs, and creating roadmaps
4. have excellent communication skills and can discuss anything with different cross-functional teams like design, Engg, analytics, marketing, operations, etc in their own language.
5. have the business acumen to understand and drive levers for business growth and profitability with high accountability
6. have worked with high growth startups or product-led organizations preferably
7. seek high ownership, independent environments and feedback oriented cultures
• You would work closely with business and technology teams to plan and execute the
product strategy of Mintifi. We are looking for individuals who can grow into future
product leaders - people with leadership, drive and a passion for software products and
design. Define with business stakeholders the product roadmap for Mintifi
• Focus on the – what/why elements of defining solutions
• Analyze end - end process flow and consumer journey of the product
• Handle product vision, product marketing, and client/partner management.
• Defining success metrics and analyzing product performance
• Creating elaborate mockups and wireframes with industry standard prototyping tools
• Collaborate with cross-functional stakeholders to understand the business processes,
formulate and complete end-to-end analysis that includes data gathering, analysis,
ongoingscaled deliverables and presentations.
Skills:
• Experience with creating and managing banking/fintech product
• Experience in designing and understanding consumer journeys
• Experience in designing wireframes and product requirement documents
• Excellent understanding of LOS and LMS
• Communication, Management skills
• Experience in digitization, automation of the business processes
• Market & Consumer Insights Research Skills
We are looking for an experienced product leader to join us to work on leveraging products to rapidly accelerate community growth and personalization.
Responsibilities
- Define the product strategy and roadmap for BabyChakra suite of products
- Partner with engineering to build products and customer experiences that delight our users and partners
- Define feature visions and roadmaps, gathering requirements from the community and business stakeholders
- Drive measurable business impacts working closely with cross-functional teams across the GoodGlamm group
- Actively prioritize backlogs that are optimized against benefit tradeoffs
- Write agile user stories and validate product ideas with stakeholders
- Make data-driven decisions with developers, QA, product designers and analysts to constantly deliver incremental and tangible value to the customer
- Be the internal voice and advocate of the customer and domain subject matter expert
Requirements
- Demonstrated experience building products across community and commerce; side projects are welcome!
- Comfort with ambiguity and ability to take ownership to build 0-1 systems that have large scale impact
- Demonstrated experience of having managed an entire product life cycle from Business & Consumer insights, PRDs, UI/ UX oversight, stakeholder alignment to execution
- Proven ability to adopt a creative and data-driven approach to solving problems.
- Inspiring & strong communicator, excited to collaborate with cross functional stakeholders
- Obsessed with user experience / journeys to understand and create a global product
- An intense curiosity about all things technology to include IoT, Data Science, UX and more
InfrasoftTech is a leading FinTech digital solutions provide
A senior technical candidate who has managed AFS (Anti Fraud Solutions),Risk & Anti money laundering (AML) projects.
Experience: 15+ years of experience in BFSI domain.
Location: Mumbai
Note- Candidate should be from IT product companies only.
Key Skills: Hands on BFSI Domain experience, Strong leadership Qualities, Excellent communication and presentation skills
Roles & Responsibilities:
- Understand and maintain awareness of Global Regulatory guide lines, Risk management, and industry leading practices and use cases for AML, Anti-Fraud and Tax Reg.
- Responsible for AML and AFS product development & support and activities including roadmap planning and strategic direction.
- Enhancing our value proposition in the product demos and presentations to the clients.
- Proactively managing all aspects of the product life cycle including strategic planning, budget planning, product development, and marketing and communication strategy.
- Constantly enrich the software functionality and enhance its competitiveness working closely with Product Delivery Team.
- Should be able to speak in events on RegTech.
Data Analytics
Data Science
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