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Job Opportunity: Quality Engineer – Mechanical
Location: Gurugram
Qualifications:
- Full-time Degree/Diploma in Mechanical Engineering from a Govt. College/reputed private colleges.
- 3-6 years of experience in a similar role.
About the Role:
We are seeking a skilled and experienced Quality Engineer to join our dynamic team in Gurugram. As a Quality Engineer, you will play a pivotal role in ensuring the highest standards of quality in our engineering and manufacturing processes.
Key Responsibilities:
- Conduct in-house and supplier site inspections.
- Perform customer site installation audits and special interventions.
- Establish comprehensive guidelines for quality standards and checks.
- Investigate production and product issues, implementing corrective measures for improvement.
- Study drawings/documents for early issue identification.
- Prepare detailed reports on defective products, raw materials, and equipment malfunctions.
- Collaborate with internal teams, suppliers, and external technicians to meet organizational quality standards.
- Review customer feedback and implement changes to enhance products and satisfaction.
- Stay updated on safety and legal standards for manufacturing processes.
Must-Have Skills:
- Advanced MS Office Proficiency: Excel (Pivot tables, V lookup, formulas), Word, PowerPoint with excellent typing speed.
- Engineering Drawing Expertise: Proficient in interpreting machining and assembly engineering drawings.
- Machining Process Mastery: In-depth knowledge of various machining processes (Milling, Turning, Grinding, Welding, etc.).
- Equipment Proficiency: Handling a diverse range of equipment, from Sheet Metal fabrication to Centrifugal Pumps and Cooling Towers.
- GD&T Understanding: Solid grasp of Geometric Dimensioning and Tolerance principles.
- Quality Assurance Knowledge: Familiarity with Quality Assurance/Inspection General Standards.
- Precision Instrument Proficiency: Detailed knowledge of precision instruments for accurate measurements.
If you are passionate about ensuring quality excellence, have a Mechanical Engineering background, and possess the required skills, we invite you to apply. Join us in creating innovative solutions and maintaining the highest standards of quality in our dynamic work environment.
Apply now and be part of a team that values quality, precision, and continuous improvement.
RESPONSIBILITIES:-
candidate must have good English communication skills.
have good knowledge in basic computer and Microsoft excel.
good knowledge in LinkedIn, google and other social media tools.
Disruptive Digital Learning Startup
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Getting a grasp of the curriculum through the textbooks of various state and educational boards, competitive exams and various content sources so that one is able to search for and create the best suited assessments for the same.
- Deeply searching from the open educational resources the question banks, tests, sample papers etc. so as to bring out the best assessments that perfectly aligns with the curriculum.
- Searching for and/ or creating the 3 categories in assessments - Questions, answers and instant conceptual feedback.
- Curating, organizing and categorizing the assessments in the Learning Management System in the required formats.
- Assigning difficulty levels to the questions.
- Copying/ downloading, editing, sorting and readying the assessments to be delivered to our learners.
- Enhancing and polishing the assessments library further.
- Integrating learning best practices and thought leadership into the content and learning processes through company's products and solutions for various education boards at National and State level.
- Guiding, coordinating, designing and delivering engaging content for PAL using various pedagogical tools and techniques to make the best content for smarter learning processes for the end users.
- Guiding and developing learning resources / content in various engaging formats.
- Working collaboratively with graphic design, video and various content creators to create an impactful learning experience.
- Co-creating assessments for each module, reviewing the assessments, evaluating the outcomes based on prescribed Curriculum
- Working in a fast-paced, constantly changing environment. Addressing changes and ensure sending feedback to deliverables and getting them fixed in a timely manner.
- Working closely with the rest of the team to ensure that we are delivering overall superior products and solutions to our users/ customers.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Must possess Academic skills with good knowledge of curriculum in K-12 and other competitive exams,
- Analytical skills to be able to assign the difficulty levels to the questions, good research skills to be able to align the assessments as per a curriculum
- The person should have the capability to dive in and bring out the best suited questions, answers and feedback for the same.
- 1-2 years of hands-on experience and expertise in instructional design and various learning theories and deep working knowledge on Personalised Adaptive Learning (PAL) and Bloom’s taxonomy. Experienced in Instructional design / Content design / TLM preparation (Teaching-Learning Material) for blended learning solutions for K12 through for either instructor-led and self-paced learning solutions.
- Academic skills with good knowledge of curriculum in K-12 and other competitive exams, Analytical skills to be able to assign the difficulty levels to the questions, good research skills to be able to align the assessments as per a curriculum the person should have the capability to dive in and bring out the best suited questions, answers and feedback for the same.
- Must have hands-on experience and expertise in instructional design and various learning theories and deep working knowledge on Personalised Adaptive Learning (PAL) and Bloom’s taxonomy.
- Possess good grip on MS Office / Google suite as this work will majorly happen in Excel and Word Files, one needs to be very comfortable operating these with attention to minute details.
- Have followed Flipped Classroom Method, Bloom's Taxonomy, Marzano & Kendall/Taxonomy as Science, Mathematics, Computer or Language Teacher. Gamified MCQ Assessments, Emphasised on Do-It-Yourself and Learning-By-Doing,
- Carry abilities to search/ to create the best quality Assessments for our learners.
- Align and categorize the content in a way which perfectly fits into our learners’ curriculum-Bringing all the Assessments in an orderly manner to our learners for hassle free and smooth learning and practicing.
- Strong spoken and written skills in English and Hindi, and ability to talk to and understand basics of other languages across the country.
- Good to have the Knowledge of handling different File Formats, File conversions in bulk, File renaming, File Encryption, Content Database handling and management. Experience Content Management System handling and Testing of content on Android/ IOS/ Web Platforms
- Exposure to VBA, Appscript, Process Automation, Javascript, Firebase, Content QA are desirable in addition to the must have skills..
- Willingly contribute to ensure the learners self-assess, get trained and gain confidence in their chosen fields by providing the most rich and good coverage of practice, tests and assessments for the associated modules.
- Ensure that all activities are carried out in a timely and cost-effective manner.
- Application management procedures, systems, and best practices.
- Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
- Assist the organization's processes in remaining lawful.
- Develop strategic and operational goals.
- Examine financial information and apply it to boost profits.
- Budgets and predictions must be managed.
- Perform quality checks and keep track of production KPIs.
- Train and oversee employees
- Look for methods to improve customer service quality.
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person responsible for testing, we think it will be a great fit if -
- You have a prior software development/electronics/embedded background.
- You do not shy away from taking responsibility and are comfortable doing everything non-technical.
- You obsess over minor details and strive for perfection
- You can handle both the software & hardware QA of the product.
- You have prior software & hardware testing experience.
- You can commit for 6 months and can work out of Gurgaon.
If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.
At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.
As the primary person responsible for operations, we think it will be a great fit if -
- You previously worked in supply chain or operations where hardware was being built.
- You have a prior software development/electronics/embedded background.
- You do not shy away from taking responsibility and are comfortable doing everything non-technical.
- You obsess over minor details and strive for perfection.
- You can handle both the software & hardware QA of the product.
- You have prior software & hardware testing experience.
If we decide to work together, we believe you would be a key team member who helps the company achieve the hockey stick growth that it needs to succeed.
Job Function – Quality Director
Specialization – Quality
Industry - BPO
Salary Increment - As per company policy
Experience - Minimum 2 years as Sr. Manager – Quality / Preferred director role
Level – L 5
Location - Gurgaon
Key Skills
- Ability to motivate and inspire new & existing Team mates
- Must have a strong eye for detail and a thorough understanding of client expectations
- Must display positive energy, service oriented attitude towards all teammates.
- Strong managerial, organizational, prioritization and leadership skills
- Solid language fluency required (enunciation, clarity and professionalism)
Job Description:
This role is responsible for:
- Client interactions
- Manage and develop improvement plans in liaison with other department(s)
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members.
- Manage Quality Team member and help them in performance improvement
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members
- Initiate KPI projects, Automation project, CJMs
- Initiate metric improvement activities/projects
- Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
- Assures effective process and policy mechanisms are in place
- Develops and assures compliance with the Service Level Agreements between internal and external customers
- Assures confidentiality and integrity of data
- Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
- To oversee risk management activities across the Program
- Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness.
- Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
- Create and manage all reporting requirement for the program for both internal and external requirements
- Coach Technical Support Executives on the evaluations done
- Run analysis on contact evaluations and highlight trends
- Coach agents based on evaluation trends to improve their technical capabilities
- Use trends to identify training needs and developing action plans
- Help technical support executive to understand appropriate troubleshooting approach
- Participate in calibration sessions with Quality/Operations
- Maintain current understanding of program strategies
- Support management focus on review of key drivers, metrics and operational processes that drive KPI results
- Demonstrate commitment to program internal customer satisfaction
Desired Candidate Profile:
- Graduate or post graduate degree/diploma (10+2+3) in a any stream
- Excellent command over English (Verbal & Written)
- Min 2 years as Quality Sr. Manager / or director role with domain expertise
- Min 6 - 8 years of overall experience in Quality function
- Minimum 8 - 10 Years of total Experience in handling BPO business
- Basic Computer skills required
- Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
- Should have basis knowledge on statistical knowledge
Technical Competency |
Ideal Hiring Competencies |
Excel Skills |
Should be able to execute complex formulas, create presentable charts and in-depth knowledge of short cut keys |
Analytical Skills |
•Breaks down concrete issues into parts and synthesizes succinctly. |
Six Sigma BB |
BB Certified |
Presentation Skills |
Ability to explain the concepts of various trainings like Lean, 6 sigma, etc |
Decision making skills |
Should be able to take control of situations and arrive at quick decision to counter issues/problems |
Behavioral Competency |
Ideal Hiring Competencies |
Result orientation |
Able to create a plan and work systematically. Predict problems and figure out ways to overcome them and indefinitely attain the results |
Influence |
Adapts rationale to influence others |
Client Focus |
Identifying and responding to current and future client needs; providing service excellence to internal and external clients |
Continuous Learning |
Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance |
Conflict Management |
Preventing, managing and/or resolving conflicts |
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
- Reviewing teacher-student interactions
- Identifying potential quality issues per defined processes
- Developing and implementing strategies to improve overall consumer experience
- Ensuring key issues are escalated in a timely manner
- Assessing alignment of output with functional and instructional specifications and requirements
- Assisting with iterations of metrics, benchmarks and process documentation
- Preparing feedback reports
- Preparing action reports
What you need to have:
- 1-3 years experience in Quality Assessment/ Auditing in EdTech assessing online classes on Scratch and Codelabs will be given preference.
- BTech graduate with excellent knowledge of MIT Scratch, Python and Codelabs
- Extremely strong organizational and communication skills with a strong focus on customer service.
- Experience in creating assessment sheets and conducting calibrations
- Detail-oriented, solution-driven, compliance-minded and results-oriented
- Highly motivated to solve problems with proven troubleshooting skills and ability to analyze problems by type and severity
- Ability to juggle multiple priorities successfully
- Familiar with standard concepts, practices, and procedures within the field
- Ability to work in a fast-paced, dynamic, result-driven, and high-growth organization and meet strict deadlines.
- Takes a sense of ownership
- A team player, with the ability to give and receive constructive feedback