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LINC Education (www.linceducation.com), based in Singapore, is a global pioneer in providing high-touch, high-quality educator-led support services to universities around the world. Its specialist services are highly sought after by university managements and faculty to retain and grow their online student enrolments. LINC’s services are customized for each university, and delivered using a cutting-edge technology platform (LINCtrac) to provide a superior and effective learning experience to students.
LINC is managed by education sector professionals with more than 30 years of combined experience and overseen by an advisory board of the best academic professionals in the world. Dr. M Rammohan Rao (ex-Dean, Indian School of Business and ex-Director, IIM Bangalore) and Deepak Chandra (Secretary – Education, Rajiv Gandhi Foundation and ex-Deputy Dean, Indian School of Business) are members of the LINC Board of Advisors.
Position Summary
As an experienced Business Faculty Member (LINC Fellow), the candidate will serve students in Masters-level programs studying at premier Australian universities. LINC Fellows will be the single point-of-contact for the unit-in-charge for student academic matters.
- The role will be part time (15-20 hours per week) with scheduled weekend availability.
- LINC Fellows will be “actively engaged” when a unit (subject) is assigned. A unit will range from 7 to 14 weeks at a time.
- LINC Fellows are required to provide 2-3 hrs each afternoon (between noon to 5pm) every day when they are supporting students.
- Candidate will have flexibility to work from location of his/her convenience.
What’s on offer?
The role offers a competitive remuneration between INR 30,000-50,000 per month (based on committed weekly time, batch size and experience level of the LINC Fellow) when actively engaged, plus performance-based incentives.
The position is based out of Mumbai, Pune, NCR and Bangalore.
The professional benefits include:
- Interacting with high-quality global university faculty
- Working with a diverse range of international students
- Developing deeper subject understanding
- Gaining richer academic exposure
- Improving interpersonal and cross-cultural skills
Desired candidate profile:
- PG/Doctoral degree with distinction or first-class from a top university in India
- 5-10 years of corporate experience and/or teaching experience in the fields like Marketing, Finance, Operations, Organization/HR, Data Analytics, Project Management, Strategy and Ethics at a leading university or college (note: at least 1 year formal teaching experience at a university of college is a MUST).
- Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse culture
- Proficient in English language
- Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection
- Ability to quickly learn and use technology platforms for interacting with student including host university’s Learning Management System and LINC's technology platform (training on these platforms will be provided)
Job Type: Part-time
Salary: ₹30,000.00 to ₹50,000.00 /month
About the Company:
Our client has created a sustainable livelihood program for urban disadvantaged youth. Fostering agency, workplace competencies, and skills in youth, unleashes social and economic transformation in the communities that the youth come from. The organization runs through a public-private partnership that empowers the Government, Corporates, NGOs, and Citizens to work together toward changing lives. The provision of location and capital expenditure for the organization is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. We are growing at a fast pace in various other cities in India.
Job Details:
Designation: Employment Engagement Manager
Reporting structure: Will be reporting to the Project Manager
Base Location: Pune, Maharashtra
Roles and responsibilities:
1. Develop, strengthen and proactively connect with new employers to increase our youth’s opportunities to secure a sustainable livelihood.
2. Maintain and strengthen current employer engagement activities including employer events, and support the Mentoring Programme and management of the vacancy portal and customer relationship management tool/platform to reflect the needs of our youth and maximize opportunities for employers to engage with our students.
3. Understand the context of youth enrolled in the program in order to inform and identify areas of action and use statistical analysis to improve employer engagement activity.
4. Establish, strengthen, and evaluate effective communication with skilling partners, trainers, mentors, and youth.
5. Working with the Program Head in partnership with central placement cells, and other programs within the organization to establish and evaluate priorities and provision.
6. Be responsible for the effective income generation of the youth above minimum wages.
7. Use expert knowledge, research, creative ideas, and activities to identify new opportunities for collaboration, within industry and across employment sectors, to enhance our delivery of activities to students to support their career planning and development.
8. Undertaking monitoring of progress via regular 1:1 meetings, positive engagement and communication with employers, and tracking the progress of our placed youth.
Eligibility:
● Any Graduate/Post Graduate with 5+ years of experience in the logistics sector, preferably from a corporate sales background.
What are we looking for:
● Excellent verbal and written communication skills and digital comfort.
● Self-motivated with a willingness to take initiative and solve complex problems.
● Ability to thrive in a fast-paced and sometimes high-pressure environment.
● Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce.
● Exceptional articulation skills (written and verbal) to present - ideas, approaches, and solutions.
● Willing to travel.
● Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, & Excel) and Google Docs.
Job Description
This is a remote position.
About the Company:
Abmiro, a fast growing Software-as-a-Service(SaaS) based product company HQ in Pune, India is looking for senior tech roles for its product Postree. We have an onsite office in Ireland and we are growing aggressively and looking for talented people who want to make a real difference.
We are building a product that is going to be used by thousands of businesses and help them overcome their real world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.
Abmiro is currently seeking a friendly and highly skilled customer success executive to provide enterprise-level support to our vast international customer base. he/she must be able to provide support via phone, web, email, chat, and other channels as needed.
Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.
If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!
We are having our best year yet here in 2022 and looking for talented people who want to make a real difference.
Requirements
Responsibilities and Duties:
- Manage growing support teams
- Manage inbound calls, chats, ticketing system and emails.
- Taking ownership of tickets, acknowledging them for confirmation to the customer.
- Guide Customers with technical or non-technical problems
- Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
- Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
- Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
- Commitment to documenting knowledge in the form of knowledge base tech notes and articles
- Act as a liaison between the delivery team, customers and vendors.
- Proactively work on building process improvements to enhance the customer experience.
Technical Knowledge and Skills:
- BE degree in Information Technology, Computer Science, BCA, BCS or similar
- Work experience in technical support, IT support, or as a technical engineer is a plus
- Aptitude for problem-solving
- Excellent client-facing/customer service skills
- Excellent written and verbal communication skills
- Ability to focus and follow-through to the resolution of issues
- Ability to diffuse tension and work the issue at hand
Basic knowledge of MySQL, Shell Scripts, etc is a plus
Benefits
What We Provide -
- Opportunity to improve & learn new things.
- Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
- Hell lot of stuff to innovate and learn at the same time
- Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
- Company benefits including Provident Funds, Insurance, personal growth opportunities, technology growth opportunities etc.
Location: Pune (Remote)
PS: We're a small team, and your impact is going to be huge!
Why should you join us?
Experience the thrill of working in a high-growth startup!
What we are looking for:
1. Fluent spoken and written English communication
2. Good with Google Sheets/Excel
3. Strong Attention to Detail skills
4. Strong analytical skills and an ability to make solid decisions and evaluate campaign performance based on data
5. A bachelor's degree in Engineering would be preferred
6. Strong googling skills
7. Willingness to work from our office in Bavdhan, Pune
Your day-to-day responsibilities will include:
1. Identify relevant influencers on all social media
2. Dealing with everything about influencer marketing from A to Z: Briefing, negotiation, and managing influencer relations
3. Day-to-day account management, including the review of influencer trackers, reports, recaps, maintaining database invoices, budget management, revenue and engagement through attribution platform, etc
4. Managing ongoing influencer/brand ambassador programs
5. Uncover, experiment, and leverage new emerging channels and opportunities to accelerate growth
6. Engaging with top micro-influencers operating across different countries and platforms
Compensation: ₹5 - ₹10 L per year
Office Location: 2nd Floor, Malhar Building, Rohit Nagar, near Chandani Chowk, Bavdhan, Pune
Selected intern's day-to-day responsibilities include:
1. Provide a delightful renting experience to customers
2. Help maximize sales at all opportunities and provides a friendly and welcoming environment
3. Achieve individual/team sales targets
4. Communicate effectively with customers to determine needs
5. Demonstrate ways to increase store productivity
6. Apply sales transaction knowledge to process routine discounts, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations
7. Participate in all merchandising activities including, but not limited to daily stock maintenance, product transfers, and floor changeovers
8. Maintain a professional and personal appearance consistent with established guidelines
9. Actively support securing company assets through effective loss prevention in compliance with company policies and procedures
10. Accurately enters customer and product information into company backend tools on a day to day basis
11. Ensure ease of customer shopping experience by maintaining replenishment, quality checks, visual merchandising and hygiene standards
- Daily coordination with consultant / clinic head basis of the treatment advised by them.
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the tariff of the respective procedures/investigations to patients in detail and upselling the packages
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.
Headquartered in Redwood city, CA, our client is a communication and assessment SaaS startup that enables the movement health professional (athletic trainer, physical therapist, recovery specialist) to seamlessly capture and assess patient care data through cutting edge technologies such as machine learning and AI. It improves outcomes for healthcare organisations by identifying early signs of clinical deterioration in chronically-ill patients thereby decreasing hospital admissions and reducing unnecessary spending.
This revolutionary startup has raised $3 Mn in a seed funding round led by top investors. It is all set to democratise the accessibility and affordability of movement health through its full stack digital health platform.
What you will do:
- Handling multiple projects end to end across multiple domains with cross-functional teams (Engineering, Quality, Design, etc)
- Analyzing business requirements preparing project plan ensuring the smooth delivery of projects and day to day project management activities
- Participating in client calls to discuss the nature, urgency and root cause of the problems and appropriately taking decisions in collaboration with clients
- Identifying project roadblocks, risks, and mitigation plan, keeping track of tasks, defects assigned to the team
- Working closely with technical development teams on estimation, technical assessments and setting up backlogs/project plan
- Hosting internal and external customer demos at various points along with managing project status on Project Management tools and collaboration tools
- Identifying scope change and leading efforts to develop, estimate, and communicate budget and schedule impacts
- Working with management on resource allocation, feedback, and process improvements
- Driving prompt resolution of customer issues and ensuring high levels of customer satisfaction
- Selecting appropriate project management approaches (Agile and/or Waterfall) based on customer and project requirements
Desired Candidate Profile
What you need to have:- Bachelor of Technology in Computer Science/ Engineering/ MCA
- 4+ years of experience on Project/Program Management roles working on managing complete development cycle of SaaS products/applications
- Certification in Scrum Master
- Knowledge of Project Management tools such as JIRA
- Software Development or QA Engineer background is a plus
- Ability to transform raw thoughts into clear technical documentation and/or direction
- Problem-solving capabilities with the ability to identify root cause, patience and commitment to solve
- Excellent verbal and written communication, presentation and articulation skills
Position: Operations Manager
Domain: US, Healthcare
Job Description-
Roles & Responsibility
- You will be responsible for handling multiple processes and LOBs.
- Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high.
- As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you.
- Work with various teams to formulate strategy, seek automation opportunities and leverage technologies.
- Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.
Leverage data to continuously improve. - Link all the programs to business metrics and build solutions keeping that in mind.
- Scale-up team by proper budgeting and co-owning the budget.
- Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar.
- Deliver business goals for processes handled.
- Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.
- Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team.
- Co-owner in the process of budget planning.
- Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization.
- Possess strong communication and leadership skills
- Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysis
Outstanding attention to detail; Exceptional problem solving & analytical skills - Be a self-starter
- Attention to detail and proven ability to manage multiple, competing for priorities simultaneously
- Experience in business process improvement
Experience & Education Qualification:
- Existing Experience as a Sr. Operations Manager is a plus.
- Experience in handling multiple processes and LOBs simultaneously is a plus.
- Graduation is a must.
- MBA is a plus.
Timings
- Fixed shift 7:30pm - 4:30am
- Fixed weekend off.
- No transportation
Looking forward to your response.
Regards,
Sushmita Gaikwad | HR Executive
Global technology consulting and digital solutions company
Managing point of contact for the BFS based client for all aspects of activity in the engagement
- Responsible for delivery of mid/large sized projects in BFS space
- Communicates with Project Managers and business sponsors to prioritize and schedule delivery based on resource allocation
- Ensures projects are staffed and tracked appropriately and conform to the development methodology
- Managing the relationship, looking at opportunities for growth, providing governance for the delivery being done for this portfolio and being the point of escalation for any issues with the engagement
- Managing the delivery happening across the portfolio, pro-actively looking at opportunities to transform delivery, P&L management for the portfolio
- Proposes projects for process improvement, technical enhancements, and cost savings efforts
- Assists client in organizational structures for optimum project delivery
- Developing engagement proposals and detailed engagement plans and schedules
- Able to work with international customers on an ongoing basis.
- Define and lead the program team.
- Will have total responsibility and be held accountable for each engagement's success
Skills, Experience:
Relevant leadership experience of approx. 20+ years for similar scale, diversity and complexity
Responsible for revenue size of $500milion & 4000+ FTEYou will stand out if you have the following (Good to have):
Experience in working with Senior Management/Executive Leadership
Global delivery of digital engagements/transformations for BFS customer across all geographies.
● Should have 1 - 5 years of experience in web and mobile domain.
● Excellent written and verbal communication skills
● Strong client interaction and documentation skills
● Excellent analytical & Problem solving skills with a self-learning attitude
● Experienced with Agile/SCRUM and Lean methodologies.
● Good negotiation, facilitation, and consensus building skills.
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