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Customer Acquisition Jobs in Delhi, NCR and Gurgaon

11+ Customer Acquisition Jobs in Delhi, NCR and Gurgaon | Customer Acquisition Job openings in Delhi, NCR and Gurgaon

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BhaiFi Networks Private Limited
Mansi Bhatt
Posted by Mansi Bhatt
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
1 - 3 yrs
₹3L - ₹5L / yr
Customer Success
SaaS
Customer Retention
Communication Skills
B2B Marketing
+1 more

BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

Responsibilities and Duties

  • Provide world-class client support by working with clients to establish critical goals.
  • Take ownership of the customer’s operational needs and steward throughout the organization as required.
  • Analyze customer data to improve customer experience.
  • Hold product demonstrations for customers.
  • Responsible for customer onboarding processes.
  • Evaluate and improve tutorials and other communication infrastructure.
  • Mediate between clients and the organization.
  • Handle and resolve customer requests and complaints.
  • Minimize customer churn.
  • Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
  • Ensure CSATs and NPS scores are maintained Assisting Sales Team
  • Highly organized and able to multi-task.
  • Self-driven and proactive nature.
  • Excellent communication and interpersonal skills.
  • Patient and active listener.
  • Passion for service.

Qualifications and Skills

  • High computer literacy and ability to learn new software.
  • Knowledge of Technology and Software Solutions.
  • Bachelor’s degree or equivalent education in Computer Engineering preferred.
  • Job experience of 6 months to 2 years would be preferred.
  • People from the Gurgaon location would be preferred.
Read more
Gurugram, Noida
3 - 6 yrs
₹5L - ₹9L / yr
Business Development
Lead Generation
Inside Sales
Revenue growth
Customer Success
+2 more

Inside Sales Executive

Skill requirement: 4+yrs exp in outbound sales and lead generation in a similar industry.  Excellent communication skills are a must. IT background preferred.

 

JD

  1. Generate quality Leads from Online Sources starting by Searching the database ( Linkedin, Twitter, Facebook etc) or target audience (B2B) from the internet or other sources till generating suspects and prospects for the Sales Closure team
  2. Locate the right person in the organization and Make the first pitch
  3. Send solutions and Services marketing collateral/ material over email
  4. Follow up, pitch, and convince the customer to try us/take a demo or free trial of services wherever we offer. 
  5. Schedule an online meeting or discussion or chat with interested suspects through skype/phone for the sales closure team 
  6. Use our sales CRM tool, and update it at every step of the process.
  7. Maintain and build up a regular ongoing relationship with your suspects through skype, LinkedIn and other online social network sites sources
  8. Validate Leads by following our Sales qualification process
  9. Responsible for Data Mining and Market Research through the internet, Building databases, Proficient in secondary research.

 

Read more
UNDERTHEHOOD

at UNDERTHEHOOD

1 video
1 recruiter
Kamalson Dasari
Posted by Kamalson Dasari
Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 2 yrs
₹3L - ₹8L / yr
Partnership and Alliances
Business partnership
Partnership
Business Development
Marketing
+3 more
  • Identify, prioritize, and reach out to new clients, and business opportunities et al
  • Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of projects.
  • Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
  • Responsible for handling business research, market surveys and feasibility studies for clients
  • Responsible for supervising implementation, advocating for the customer’s needs, and communicating with clients
  • Develops, executes and evaluates new plans for expanding increase sales
  • Documents all customer contact and information
  • Represent in strategic meetings
  • Help increase sales and growth
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Niche Adtech startup

Niche Adtech startup

Agency job
via Unnati by Swati Joshi
NCR (Delhi | Gurgaon | Noida)
6 - 10 yrs
₹18L - ₹30L / yr
Sales
SAAS Sales
Sales strategy
Partnership and Alliances
B2B Marketing
+3 more

Do you want to work with the company which solves real time challenges by using Artificial Intelligence, Data Integration & Analytics, then read on.

 
Our client is an Ad Exchange startup redefining health care marketing. The startup has built an integrated marketplace for advertising to health practitioners by allowing them to access multiple digital health care platforms via single window. They have developed a patented technology that allows them to do precision targeting of ads for the physicians using programmatic media. They are soon to expand their services in the USA.

The founder is a qualified physician an innovator at heart. He has immense experience in health management sector and has worked for international healthcare organizations.
 
As a Director Sales, the primary function of this role is to accelerate the growth of sales, responsible for planning, implementing, managing and overseeing company's overall sales strategy.
 
What you will do:
  • Driving new customer acquisitions and will be hunting new logos by developing key growth sales strategies, tactics and action plans.
  • Leading medium-large sized custom engagements involving market assessment, go to market strategy, competition benchmarking, company profiles, therapy area analysis, whitepaper support among others.
  • Identifying and closing sales opportunities with Fortune 500 companies.
  • Providing presales support- proposal building, resource and cost estimation
  • Creating sales reports that take a look at the company's sales & developing long term sales goals.
  • Creating strong relationships with key client stakeholders at both senior and mid- management levels.
  • Client interaction : Giving presentation to business heads of pharma companies suggesting them strategic and tactical road map for driving business growth.
  • Managing end-to-end delivery of client engagements including client and stakeholder communication, project planning and execution, project management, capability development, and training programs
  • Determining annual unit and gross-profit plans by implementing marketing strategies; analysing trends and results.
  • Ensuring Partnership scouting & generating data business and garnering consulting projects.
  • Maintaining sales staff by recruiting, selecting, orienting and training employees.
  • Counselling and disciplining employees; planning, monitoring and appraising job results.

 

What you need to have:
  • An ideal candidate will be someone who has experience in selling SAAS B2B analytics products to large pharmaceutical companies.
  • Have a proven track record of performance with more than 100% achievement of sales targets.
  • This is an individual contributor role and will be responsible for hitting the sales quota and overachieving it.
  • Understand and effectively communicate the company's value prop, tech, process and current partnerships. 
  • Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
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Visionary Ed-tech Startup

Visionary Ed-tech Startup

Agency job
via Unnati by Prabha Ramamurthy
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹8L - ₹10L / yr
Sales management
Sales
Customer Acquisition
Lead Generation
Sales strategy
+7 more
Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet. For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge.
 
Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars 24, and other top startups in India.
 

As a Sales Manager, you will be developing key customer relationships and providing simple /low-level tech troubleshooting to customers with the goal to keep customers satisfied with the business products.

 
What you will do:
  • Carrying a target for each product : Building leads, making a pitch, presenting a proposal, following up
  • Generating target revenue for all solutions /courses offered by the company.
  • Devising new selling strategies and improving current sales processes.
  • Building an instant connect with new customers and on boarding them onto the platform
  • Supporting, responding, or escalating any issues, or red flags to the appropriate team
  • Ensuring team achieves productivity and quality roster adherence
  • Collaborating regularly with sales team to discuss best practices, business and market trends, and review qualification approach to maximize opportunities
  • Continuously managing the performance and development of the team through proper coaching and feedback, development of sales skills, competitive positioning, motivation, goal setting and general direction
  • Engaging with customers on a periodic basis to understand their feedback on the platform, what is going well, and what can improved
  • Working towards avoiding last-minute surprises and potentially lose a customer / renewal
  • Meticulously logging all interactions with customers onto the CRM platform in order to be completely transparent about the status of the customer relationship

 

What you need to have:

  • 3-4 years of experience in Ed tech Sales with a proven history in managing a team
  • Edtech Sales Experience is highly preferred
  • Highly organized and able to multi-task
  • Excellent communication and interpersonal skills
  • Knowledge of customer success processes
  • Patient and active listener
  • Passion for service
  • People Management and sales/customer service experience preferred
Read more
Quick Dry Cleaning Software

at Quick Dry Cleaning Software

1 video
2 recruiters
Vivek Saini
Posted by Vivek Saini
Noida sector 62, NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹3L - ₹4L / yr
Customer Success
Client Servicing
Customer Retention
Customer Acquisition
Customer Relationship Management (CRM)

Opportunity

As a customer success manager your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)


Responsibilities

  • Be the single point of contact for all your customers from the time they sign the contract.
  • Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering value promised.
  • Understand the customer’s goals, org structure, key challenges, and define their success.
  • Work with sales and on-boarding team to plan and execute a seamless customer on-boarding process, ensuring a smooth ‘go live’.
  • Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
  • Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe, making sure subscriptions are renewed timely.
  • Monitor at-risk customer behavior and carry out activities to retain them.
  • Own churn and expansion for all your accounts.
  • Identify opportunities for portfolio growth and contact customers for upsells.
  • Work towards turning customers into advocates of QDC.
  • Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 


What you can expect in the next 12 months

 

Within 1 month


  • You should have acquired good knowledge of the laundry domain, QDC product and process that we follow.
  • You should have spent a day at the laundry store to get live hands on experience.
  • Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
  • Start owning the renewal process with the help of peers.

Within 3 months


  • You should be able to manage the portfolio assigned with some dependencies on your peers.
  • Should start working towards the identification of possible opportunities in terms of expansion of the accounts.
  • Participate in conversations regarding process refining.
  • Should be able to independently handle complex sets of queries related to the product.
  • Track and hit key implementation milestones.

Within 6 months


  • You should be able to independently manage the portfolio assigned.
  • Should be able to define the expansion targets for your portfolios.
  • Should be able to add value to the overall process alignment owning some initiatives.
  • Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.

Within 12 months


  • Participate in interviewing and hiring, as a way to influence team growth and show QDC values and drive our culture.
  • Deliver and present metrics related to success and show improvements.


What an ideal candidate looks like

  • At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
  • Ability to understand a software product and its nuances very well.
  • Excellent written and verbal business communication skills.
  • Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
  • Ready to work during US hours - in future


What are we looking for?

Attitude

Skills

  • Empathy
  • Positive Attitude
  • Organized
  • Process Driven
  • Coachable
  • Patience
  • Metrics Driven
  • Ability to explain in uncomplicated/ simple language
  • Attentive and Listening Skills
  • Effective Negotiator 
  • Creative Problem Solver
  • Comfortable with huge data and analytics


About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

  • Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
  • Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
  • Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

  • 3 Billion garments processed through QDC Dry Cleaning Cloud
  • 47 countries
  • 1000+ Paid subscribers
  • 5000+ Users
  • All this could be achieved with a nimble team of 20 from our single office in Noida


Why join QDC?

  • Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
  • Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
  • Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Great Environment:
We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
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Indiamart Intermesh Limited

at Indiamart Intermesh Limited

1 video
8 recruiters
Priyakhi Bhuyan
Posted by Priyakhi Bhuyan
NCR (Delhi | Gurgaon | Noida), Jodhpur, Ahmedabad, Surat, Navi Mumbai, Mumbai
5 - 8 yrs
₹5L - ₹8L / yr
Field Sales
Sales
Channel Sales
Business Development
Direct sales
+4 more

Position Description:

Our sales professionals focus on face to face sales presentations as they provide our clients an

opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business.

This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity.

The job encompasses complete P&L responsibility of a Branch comprising of 20-30 people. He shall be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve recruiting & managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.


Job Summary:

  • Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client’s work status and receivables.
  • Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.
  • Identifying the opportunity & problem areas, preparing the action plan for achieving the key
  • sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target
  • achievement, management of sales support function and timely work completion of customers.
  • Recruit, develop & ensure Retention of respective team by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
  • Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
  • Drive performance incentive structure and sales promotion schemes.
  • Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.
  • To penetrate all targeted accounts and originate sales opportunities for the company’s products and services.
  • To set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team.
  • To ensure systematic follow-up with the client organizations to take the sales pitch to timebound closure.
  • To ensure that all payments are collected as per the company’s payment terms.
  • Ensure adherence to sales processes and requirements.
  • Conduct performance review for his/her team on regular basis.
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Indiamart Intermesh Limited

at Indiamart Intermesh Limited

1 video
8 recruiters
Jackson Varghese
Posted by Jackson Varghese
NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹5L - ₹8L / yr
Sales
Client Servicing
Customer Acquisition
Branch Manager - IndiaMart Intermesh Pvt Ltd.About IndiaMART:IndiaMART is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform for buyers, who can be SMEs, large enterprises as well as individuals. Buyers typically gain access to a wider marketplace; diverse portfolios of quality products to choose from and tap a one-stop-shop which caters to all their specific requirements, thereby aiding the discerning buyer make well-informed choices.IndiaMART has over 3000+ employees located across 85+ offices in the country, and with customers spanning across 200 nations. Profile:This is a Middle Management level position for the new client acquisition division. This division has around 1000 people and a large network spread across the country. The job encompasses complete P&L responsibility of a Branch comprising of 20 - 25 Direct Sales Resources. He will be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve Managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.Key Responsibility Area : 1. Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, clients work status and receivables. 2. Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers. 3. Responsible for team training, hand holding and ensuring high retention of team.4. Ensure implementation of training program for skill development5. Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel. 6. Drive performance incentive structure and sales promotion schemes7. Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy Education: Any Graduation and MBA Experience: 3 + years of experience in a sales driven environment
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Indiamart Intermesh Limited
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹5L - ₹6L / yr
Sales
Business Development
Acquisition
Customer Acquisition
Branch Sales Manager About IndiaMART:IndiaMART is India's largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform for buyers, who can be SMEs, large enterprises as well as individuals. Buyers typically gain access to a wider marketplace; diverse portfolios of quality products to choose from and tap a one-stop-shop which caters to all their specific requirements, thereby aiding the discerning buyer make well-informed choices.IndiaMART has over 3000+ employees located across 85+ offices in the country, and with customers spanning across 200 nations. Profile :This is a Middle Management level position for the new client acquisition division. This division has around 1000 people and a large network spread across the country. The job encompasses complete P&L responsibility of a Branch comprising of 10 - 15 Direct Sales Resources. He will be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve Managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.Key Responsibility Area :1. Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, clients work status and receivables. 2. Identifying the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target achievement, management of sales support function and timely work completion of customers. 3. Responsible for team training, hand holding and ensuring high retention of team.4. Ensure implementation of training program for skill development5. Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel. 6. Drive performance incentive structure and sales promotion schemes7. Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy Education: Btech/MBAExperience: 2+ years of experience in a sale driven environment
Read more
Digitone mobiles pvt ltd
Aakrati Kaul
Posted by Aakrati Kaul
NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹2L - ₹2L / yr
Sales
Communication Skills
Marketing
Field Sales
Customer Acquisition
+1 more
We have requirement of Sales executive for Delhi NCR Region with minimum of 1 year of experience in Field Sales.
The salary offered would be best in the industry.
Read more
CommerceUp

at CommerceUp

3 recruiters
Abhishek Shrivastava
Posted by Abhishek Shrivastava
Remote, NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹2L - ₹8L / yr
Customer Acquisition
MS-Office
Business Development
Sales
Lead Generation
+1 more
Job Summary : The Business Development Executive will focus on customer acquisition, lead generation, and prospect management, as this role will garner and meet with potential clients. The Business Development Executive will research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed; and work with clients to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue. This is a full-time role, based in Gurgaon. The office location is in 808, Tower B4, Spaze i-Tech Park, Sector 49, Sohna Road, Gurugram , close to Omaxe City Centre Mall Gurgaon . Responsibilities: Identifying new sales leads Pitching products and/or services Maintaining fruitful relationships with existing customers Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals. Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences Developing sales goals for the team and ensuring they are met Training personnel and helping team members develop their skills Required background: Bachelors degree is required. Experience in project management and/or sales. Strong communication and IT fluency Creative talents and the ability to solve tough problems In-depth knowledge of the e-commerce industry and its current events The ability to handle pressure and meet deadlines Skill in prioritizing and triaging obligations Attention to detail Excellent time management and organisation High attention to detail and a focus on fact-based decision making. Send in your resume and current job details (CTC/Notice period) to [email protected] / [email protected]
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