digital marketing manager

Salesforce Program Manager

Experience - 7+ years 

Shift Timings: 2 to 11 PM IST  

Location : Remote 

Job Description 

Mandatory Requirements: 

●7–10 years of Program Management experience 

●Ability to manage 3–5 accounts concurrently 

●Strong stakeholder management and cross-functional coordination skills 

●Excellent verbal and written communication skills 

●Expert-level proficiency in Jira and Advanced Jira reporting/dashboards 

●Good understanding of Salesforce ecosystem, modules, and integrations 

●Experience managing project teams, budgets, schedules, and delivery governance 

●Ability to work in fast-paced, high-energy environments and multitask under pressure 

●Experience leading UAT, managing test cycles, and collaborating with remote teams 

●Strong negotiation, conflict management, and leadership skills 

Optional Requirements: 

●Agile SCRUM Master Certification 

●PMP Certification 

●Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.) 

 ROLES AND RESPONSIBILITIES: 

●Create, maintain, and track project plans, schedules, and progress updates. 

●Ensure on-time and on-budget delivery while adhering to project governance and gates. 

●Track resource utilization, timesheet compliance, and alignment with budget allocations. 

●Lead and manage day-to-day execution of Salesforce-related project implementations. 

●Facilitate requirement-gathering sessions, documentation, and project deliverable creation. 

●Manage customer communication as the primary interface throughout the project lifecycle. 

●Support end-to-end implementation activities including project planning, issue/risk 

management, communication, and change management. 

●Conduct review sessions with clients and internal teams at key stages of the project. 

●Prepare and/or review test scripts for QA and UAT cycles; manage UAT execution and sign-off. 

●Develop user enablement materials such as user guides and training documentation. 

●Drive process improvements by leveraging Salesforce and business domain expertise. 

●Build trusted advisor relationships with stakeholders; provide product roadmap insights. 

●Lead conversations around scope, timelines, budget, risks, and escalations. 

●Manage remote development teams working across different time zones. 

●Adopt standardized development lifecycle processes across projects. 

🚨 We’re Hiring | Customer Support Executive

Blended Process (Chat + Voice) | Work From Home

We are looking for enthusiastic and customer-focused professionals to join our remote support team. If you have strong communication skills and a reliable system setup, this is a great opportunity to build a long-term career from home.

🔹 Role Details

Position: Customer Support Executive

Process: Blended (Chat + Voice)

Work Mode: Work From Home / Remote

Languages Required: Hindi + English

🔹 Key Responsibilities

Handle customer queries via chat and voice calls

Provide accurate information and effective resolutions

Maintain professionalism, quality standards, and customer satisfaction

Document interactions clearly and correctly

🔹 Eligibility & Requirements

Excellent communication skills in English

Comfortable handling both chat and voice support

Ability to work in rotational shifts

🔹 System & Internet Requirements (Mandatory)

Laptop/Desktop with Windows 11

100 MBPS internet speed

UPS / Power backup to avoid downtime

🔹 Shift Details

24/7 Rotational shifts

6 days working, 1 rotational week off

🔹 Salary & Compensation

Freshers: ₹19,000 CTC (₹15,000 approx. in-hand)

Experienced: ₹21,000 CTC (₹17,000 approx. in-hand)

🔹 Interview Process

HR Round

Operations Round

Online Assessment

Client Round

About NonStop io Technologies:

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialize in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment.

Brief Description:

We are looking for a passionate and experienced Full Stack Engineer to join our engineering team. The ideal candidate will have strong experience in both frontend and backend development, with the ability to design, build, and scale high-quality applications. You will collaborate with cross-functional teams to deliver robust and user-centric solutions.

Roles and Responsibilities:

● Design, develop, and maintain scalable web applications

● Build responsive and high-performance user interfaces

● Develop secure and efficient backend services and APIs

● Collaborate with product managers, designers, and QA teams to deliver features

● Write clean, maintainable, and testable code

● Participate in code reviews and contribute to engineering best practices

● Optimize applications for speed, performance, and scalability

● Troubleshoot and resolve production issues

● Contribute to architectural decisions and technical improvements.

Requirements:

● 3 to 5 years of experience in full-stack development

● Strong proficiency in frontend technologies such as React, Angular, or Vue

● Solid experience with backend technologies such as Node.js, .NET, Java, or Python

● Experience in building RESTful APIs and microservices

● Strong understanding of databases such as PostgreSQL, MySQL, MongoDB, or SQL Server

● Experience with version control systems like Git

● Familiarity with CI CD pipelines

● Good understanding of cloud platforms such as AWS, Azure, or GCP

● Strong understanding of software design principles and data structures

● Experience with containerization tools such as Docker

● Knowledge of automated testing frameworks

● Experience working in Agile environments

Why Join Us?

● Opportunity to work on a cutting-edge healthcare product

● A collaborative and learning-driven environment

● Exposure to AI and software engineering innovations

● Excellent work ethic and culture

If you're passionate about technology and want to work on impactful projects, we'd love to hear from you!

What We Expect:

• Min 3 years of mobile development experience, with Flutter & Dart.
• Proven ability to build and scale real-time, high-performance fintech applications.
• A sharp eye for stunning UI/UX design that balances aesthetics with seamless functionality.
• Mastery over state management solutions (Provider, Riverpod, BLoC, or similar).
• Hands-on experience with real-time data streaming, push notifications, and WebSockets.
• Strong expertise in security, encryption, and compliance—you know fintech demands precision.
• A track record of integrating RESTful APIs, GraphQL, and third-party services into flawless mobile apps.
• A mindset that thrives under pressure—we work fast, and we expect results.
• Lead the development of world-class fintech mobile applications that redefine user expectations.
• Architect and optimize blazing-fast, low-latency Flutter applications for financial markets.
• Work with designers, backend engineers, and product teams to craft seamless, intuitive, and ultra secure user experiences.
• Solve hard problems at scale—whether it’s optimizing performance, reducing load times, or ensuring absolute security.
• Push the boundaries of mobile fintech innovation, from AI-powered insights to predictive analytics.
• Own your work end-to-end—no excuses, no hand-holding, just results.

Must-Have Skills:

• Min 3 years of mobile development experience, with 2+ years in Flutter & Dart.
• Proven ability to build and scale real-time, high-performance fintech applications.
• A sharp eye for stunning UI/UX design that balances aesthetics with seamless functionality.
• Mastery over state management solutions (Provider, Riverpod, BLoC, or similar).
• Hands-on experience with real-time data streaming, push notifications, and WebSockets.

Why Join Us?

• Work with some of the sharpest minds in fintech and mobile engineering.
• Build products that traders, investors, and financial professionals rely on daily.
• A culture that values bold innovation, fast execution, and pushing boundaries.
• Expect challenges, high expectations, and relentless pursuit of excellence.
• Take complete ownership—from ideation to deployment, every pixel and every line of code should scream excellence.
• Competitive compensation, performance-driven growth, and a real opportunity to lead and shape the future of fintech mobile applications.

Job Title: Full Stack Engineer (Real-Time Audio Systems) – Voice AI

Location: Remote

Experience: 4+ Years

Employment Type: Full-time

About the Role

We’re looking for an experienced engineer to lead the development of a real-time Voice AI platform. This role blends deep expertise in conversational AI, audio infrastructure, and full-stack systems, making you a key contributor to building natural, low-latency voice-driven agents for complex healthcare workflows and beyond.

You’ll work directly with the founding team to build and deploy production-grade voice AI systems.

If you love working with WebRTC, WebSockets, and streaming pipelines, this is the place to build something impactful.

Key Responsibilities

• Build and optimize voice-driven AI systems integrating ASR (speech recognition), TTS (speech synthesis), and LLM inference with WebRTC and WebSocket infrastructure.
• Orchestrate multi-turn conversations using frameworks like Pipecat with memory and context management.
• Develop scalable backends and APIs to support streaming audio pipelines, stateful agents, and secure healthcare workflows.
• Implement real-time communication features with low-latency audio streaming pipelines.
• Collaborate closely with research, engineering, and product teams to ship experiments and deploy into production rapidly.
• Monitor, optimize, and maintain deployed voice agents for high reliability, safety, and performance.
• Translate experimental AI audio models into production-ready services.

Requirements

• 4+ years of software engineering experience with a focus on real-time systems, streaming, or conversational AI.
• Proven experience building and deploying voice AI, audio/video, or low-latency communication systems.
• Strong proficiency in Python (FastAPI, async frameworks, LangChain or similar).
• Working knowledge of modern front-end frameworks like Next.js (preferred).
• Hands-on experience with WebRTC, WebSockets, Redis, Kafka, Docker, and AWS.
• Exposure to healthcare tech, RCM, or regulated environments (highly valued).

Bonus Points

• Contributions to open-source audio/media projects.
• Experience with DSP, live streaming, or media infrastructure.
• Familiarity with observability tools (e.g., Grafana, Prometheus).
• Passion for reading research papers and discussing the future of voice communication.

Key Responsibilities:

• Develop and maintain scalable web applications using Node.js, Express, and React
• Collaborate closely with UI/UX teams and backend developers
• Write clean, maintainable, and efficient code
• Integrate APIs and third-party services
• Utilize Docker and Kubernetes (basic level)
• Participate in code reviews and optimize performance…

Skills

• Strong proficiency in JavaScript/TypeScript, React.js, Node.js, and Express.js
• Good understanding of RESTful APIs and system architecture
• Experience with MongoDB, MySQL, or similar databases
• Familiarity with Docker and basic Kubernetes
• Hands-on with Git/GitHub
• Exposure or experience with Generative AI (GenAI) tools/technologies

Personality we expect:

• You are a hunter looking for opportunities to sell and maximize company revenue all the time in your territory
• You will prepare and review the monthly / weekly plan for your territory. Collaborate with the RSMs and partners in the field to achieve as per plan
• You believe in taking baby steps towards success, enjoy learning by doing and believe in building a strong network both in the market and within the company to take collaborate at the right time for success. You strongly believe domain, business and product knowledge and skill contribute to success and enjoy learning small modules in the product each day
• You should be able to understand the nuances of customer decision making to increase win rates and for faster order closure. Need to show empathy and ability to understand customer needs and sells the benefit not product/company as the outcome of selling is the value or results they can experience rather than the features
• You will have to participate in hackathon arranged by RSM periodically to accelerate progress on key initiatives and priorities and to build bonding within the team
• You value your, other team members and customers time, love to plan your tasks for the next day session wise, measure your plan vs achievement each session and day wise and honestly share your experience, feedback, challenges, learning and emotions for the day in your daily report
• You should have the flexibility to handle different levels and categories of customers. Right from the small retailers to medium to corporate level customers
• You follow the systems and processes and utilize CRM tools effectively to ensure 100% quality information is entered in CRM for all the leads, prospects, customers and partners engagements
• You love sharing your success and your learning not only with the area / regional team you work with but also with others as appropriate
• You are expected to have strong negotiation skills and closure of the business deals profitably to GOFRUGAL
• You need to establish trust in relationship with customer and gain the respect of the customer by ensuring the implementation delivers on the promise made during sales. You will be the go-to person understand his needs, addressing his unhappiness on a timely manner, keeping him happier thus accelerating business through references

Who should not apply for this job

• If you are looking for a 100% hike in your salary but can't commit to what value you will bring on the table
• If you never read books
• If you jump companies every 11-12 months
• If you are not comfortable working on Saturdays
• If you have less than 2 years of experience
• If you have more than 4 years of experience

At this position you will:

• Get solid experience with high-load distributed architecture using REST and High load services.
• Work with automated CI/CD processes, AWS cloud, and VoIP.
• Implement and support microservices based on Elasticsearch, Mongo, and frontend.

Key-Skills Required:

Node.js  | Express  | REST Api   | Javascript  | Redux-Saga |   MongoDB | Web security TLS/SSL | Web Sockets |   Promises & Call-backs | Database & Data structures |   Redis | Elasticseach | React.Js

Key Deliverables: 

• New feature design and implementation, Bug fixing, testing and performance tuning.
• Work on the API and Engines.
• Code deployment on cloud & maintenance of the same.
• Take complete ownership of a product/feature from setup to deployment.
• Time-bound feature delivery & updating.
• Cost-saving using efficient & effective technologies

Role and Responsibilities: 

• Work on back-end (+ frontend integration) development of core scripts using NodeJS / MongoDB /Express /Redux, and Redis.
• Manage Key-value based databases like Redis.
• Active participation in the development of a sophisticated platform as one of the leading developers.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular, and database level.
• Respond promptly and professionally to bug reports. 
• Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
• Coding and programming using Object-Oriented Programming, Data Structure and Algorithms, architecture/ design and build RESTful API.
• Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
• Knows one or more of Wireframes/ Prototyping/ Functional Documentation of business.

4-10 LPA based on experience and on performance in the interview round (70% Fixed - 30% Variable Incentive based on performance/delivery schedule)

(We do ZERO deductions since the salary will be paid from US/Singapore)

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.