WFH-Language Interpreter-Eng-French (Both languages required)

FLUENCY IN ENGLISH + EITHER NEPALI OR GUJARATI IS REQUIRED

📍 Location: Remote (India-wide)  

🖥 Role: *Full-Time | Permanent WFH*  

👤 Candidate Profile Required

- Fluent in English + Gujarati / Nepali

- Fresher or experienced  

- Graduate/Undergraduate  

- Age limit: up to 40 years  

- Must own a device (smartphone, laptop/desktop) and have WiFi access  

💼 Why Support This Role?

- ✅ Permanent Work From Home  

- ✅ Company-provided system  

- ✅ Transparent salaries:  

• Gujarati or Nepali : 5.4 LPA

- ✅ Pan India accessibility  

- ✅ No certification needed — just strong language skills!

📝 Screening Workflow

1. HR Round  

2. AMCAT Assessment (English 70 + Chosen Language) 3+ 

3 OPS round

Responsibilities :

• Client and audience query handling
• Resolving customer complaints brought to your attention
• Providing detailed information to customers
• Prompt response over Product Chat box
• Taking feedback from the customers
• Maintaining a healthy relationship with the clients

Only Surat Local candidates can apply

📌 Process: US LLS (Language Interpreter)

📍 Location: Remote (India-wide)  

🖥 Role: Full-Time | Permanent WFH  

Do you have access to candidates fluent in French (B2+), with solid English communication? Let’s work together to deliver impactful remote opportunities and grow your candidate network!

👤 Candidate Profile Required

- Fluent in English + One of the following: French (B2+) or Gujarati or Nepali or Urdu or Punjabi or Hindi

- Fresher or experienced  

- Graduate/Undergraduate  

- Age limit: up to 40 years  

- Must own a device (smartphone, laptop/desktop) and have WiFi access  

💼 Why Support This Role?

- ✅ Permanent Work From Home  

- ✅ Company-provided system  

- ✅ Transparent salaries:  

• French (B2+): Up to ₹10 LPA 

Gujarati / Nepali / Punjabi: upto 5.4 LPA

Hindi / Urdu: 4.2 LPA

- ✅ Pan India accessibility  

- ✅ No certification needed — just strong language skills!

📝 Screening Workflow

1. HR Round  

2. AMCAT Assessment (English 70 + Chosen Language) 3+ 

3 OPS round

📌 Process: US LLS (Language Interpreter)

📍 Location: Remote (India-wide)  

🖥 Role: Full-Time | Permanent WFH  

👤 Candidate Profile Required

- Fluent in English + One of the following: Russian/French/Italian

- Fresher or experienced  

- Graduate/Undergraduate  

- Age limit: up to 40 years  

- Must own a device (smartphone, laptop/desktop) and have WiFi access  

💼 Why Support This Role?

- ✅ Permanent Work From Home  

- ✅ Company-provided system  

- ✅ Transparent salaries:  

•German/Russian/ French/Italian (B2+): Up to ₹10 LPA 

- ✅ Pan India accessibility  

- ✅ No certification needed — just strong language skills!

📝 Screening Workflow

1. HR Round  

2. AMCAT Assessment (English 70 + Chosen Language) 3+ 

3 OPS round

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Key Details

Shift: Rotational (Male & Female)

Salary: Up to ₹34,000 CTC

Qualification: Graduate / Undergraduate

Experience: Minimum 6 months of BPO Voice or Chat experience (BFSI or Customer Support experience preferred)

Required Skills:

• Excellent spoken and written English communication.
• No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
• Clear pronunciation and strong grammatical skills.
• For Chat Process: Typing speed of approximately 35 WPM with 95% accuracy.
• Ability to handle multiple chats efficiently.
• Strong customer handling and problem-solving abilities.

Roles and Responsibilities:

• Handle international customer queries through voice and chat channels.
• Provide accurate and complete information to customers.
• Resolve customer issues with end-to-end ownership.
• Maintain detailed records of customer interactions in CRM systems.
• Adhere to international quality, compliance, and data security standards.
• Ensure high levels of customer satisfaction and service excellence.

Customer Experience Specialist / Sales Representative

Aliens Art Pvt. Ltd. | Mumbai

About Aliens

Aliens is India’s leading premium tattoo and lifestyle brand, redefining customer experiences through creativity, craftsmanship, and innovation. With studios across India, we are committed to delivering exceptional experiences and building customer relationships.

Role Overview

We are looking for an energetic, customer-focused Customer Experience Specialist / Sales Representative to join our team. You will be the first point of contact for prospective customers, handling calls and chats, understanding their requirements, providing personalized guidance, and converting inquiries into successful business opportunities.

Key Responsibilities

• Handle inbound and outbound calls with prospective customers.

• Respond promptly to customer queries through chat and other communication channels.

• Understand customer needs and recommend suitable services.

• Convert, follow up, and nurture leads to maximize sales opportunities.

• Build strong relationships with prospects and existing customers.

• Maintain accurate customer information and updates in the CRM.

• Follow sales processes, SOPs, and customer engagement guidelines.

• Coordinate with internal teams to ensure a seamless customer journey.

• Achieve individual and team sales targets while maintaining service quality.

Requirements

• Minimum qualification: 12th pass; graduates preferred.

• 1+ year of experience in sales, customer service, telecalling, inside sales, customer support, or business development.

• Excellent verbal and written communication skills.

• Strong persuasion, negotiation, listening, and relationship-building abilities.

• Customer-centric, empathetic, adaptable, and target-oriented approach.

• Basic CRM knowledge is an advantage.

Why Join Aliens?

Enjoy high-growth career opportunities, performance-based incentives, a creative and collaborative work environment, continuous learning and development, and the opportunity to make an impact on customer experience.

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job Responsibilities:

Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.

Contact customers with abandoned carts and assist them in completing their purchases.

Resolve customer queries related to orders, deliveries, returns, exchanges, refunds, and cancellations via phone, WhatsApp, email, or chat.

Coordinate with logistics and internal teams for timely issue resolution.

Maintain accurate records of customer interactions and follow-ups.

Requirements:

Good communication skills in Hindi and English.

Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).

Strong customer service and problem-solving skills.

0–2 years of experience in customer support or telesales is preferred.

Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.

Hiring Alert | International Chat Process

📍 Location: Mohali (Work from Office)

Position

Customer Support Associate – International Chat Process

Eligibility

* Graduates & Undergraduates can apply

* Freshers & Experienced candidates are welcome

* Good written English communication skills are mandatory

* Basic computer knowledge and typing skills required

Salary

Freshers

* CTC: ₹29-30k monthly

* Approx. In-Hand Salary: ₹23,000 – ₹24,000 per month

Experienced Candidates

* CTC: Up to ₹32k monthly

* Approx. In-Hand Salary: ₹25,000 – ₹26,000 per month (depending on experience and interview performance)

Job Highlights

* International Chat Process

* Work from Office

* Excellent career growth opportunities

* Professional work environment

Interested candidates can share their updated CV to apply