Visual Designer

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

Full Stack Java Developer-

Java, Angular 5+, html, css, Springboot, microservices, hibernate, mysql, sql server.

About the role: In this role, you will be responsible for the end-to-end development of software solutions related to banking, payments, investments, wallets, and other fintech products. You will work closely with software engineers, test engineers, researchers, designers, and the management team.

You will be responsible for enforcing software development best practices in a fast-paced Agile/DevOps environment, while always focusing on delivering high-value. In the process, you will work with primarily fintech technologies and other distributed systems-related tools,
techniques and methodologies.

If you want to join an early-stage startup that values you and your skills, and gives you the freedom to work at your pace while delivering a fantastic all-in-one financial app for all Indians, this is the perfect role for you.

About us: Mool is an all-in-one financial app where you can save, spend and invest your money with confidence. We understand that everyone deserves a good relationship with their money and growing your wealth should not be a difficult process. To help you gain financial freedom, we bring together champions of the financial service industry to champion you with best-in-class products.

Our ideal candidates will:
• Be highly experienced in Golang. So, if you have at least 1 year of active golang development experience, we want you!
• Have a good understanding of the MVC framework and also proficiency in using advanced JavaScript libraries and frameworks such as ExpressJS, FastifyJS and other backend and frontend frameworks
• Understand and experience with cloud technologies: AWS (Must have) and Azure.
• Be knowledgeable in code versioning tools and dev ops methodologies such as Git.
• Highly experienced with various databases such as MongoDB, PostgreSQL, MYSQL
• Have worked on Relational Database and can figure out where to add Indexes in DB to optimise the performance
• Know how Cache Layer works (e.g. Redis)
• Have experience with queuing services and frameworks such as KafkaRabbit MQ. We prefer it if you have experience with fintech systems and applications
• Expected to have a good understanding of security practices for financial systems.
• Have experience in writing Unit and E2E test cases
• Have experience with Network Security or Ethical Hacking
• Experience with integrating banking APIs

Roles and responsibilities:
• Take an active part in the design process of the architecture of the mobile application
• Maintain quality and ensure responsiveness of applications
• Collaborate with the rest of the engineering team to design and launch new features
• Maintain code integrity and organization
• Working with the design team to convert designs to visual elements
• Implement security and data protection systems and processes to ensure information security compliance
• Oversee full software development lifecycle for the product

ServiceNow,ITSM + CSM

Role Purpose The role holder is responsible for developing ServiceNow services, applications and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and project activities are successfully delivered as sold, generating positive customer feedback and unpinning further business growth.Key Accountabilities 1.Product Development. In-depth knowledge of the ServiceNow Platform (2 years), from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.2.IT Integration. Provides integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.3.Process Improvement. Suggests and implements proposals for process improvements within projects, once agreed.4.Innovation. Uses new technologies and methods actively to develop competitive services on customer projects.5.Documentation. Provides technical documentation on modules / products, following company standards on customer projects.6.Technical Expertise. Maintains high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, .NET and Jelly code.7.Capabilities: Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.Selection Criteria:Must have implementation experience in complete ITSM and CSM (Agent and Configurable Workspace, Playbook, Types, Guided decisions, Configuration Areas, Roles, Integration of CSM with other ServiceNow Apps).Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI PagesDeep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.Educated to degree level or have at least three years experience in an IT industry/environmentAt least three years of experience in technical delivery, preferably within a consulting environmentServiceNow Certified Administrator is essentialServiceNow Certified Implementation Specialist is desirableServiceNow Application Developer certification is essential.Experience of software development lifecyclesExperience of Agile and Waterfall project methods.

1. Rails 6 or 7
2. Writing integration tests And Mini-Test or rSpec
3. Simple_form and nested attributes
4. Hotwire / Turbo
5. ActionText

1. Administrate
2. Devise
3. Pundit
4. Acts as Tenant

Job Description

• Understanding of real estate market
• Designing and implementing of sales strategies for targeted revenue.
• Meetings prospective customers to present project & following up the sales
• Product knowledge by market research for better deliverable
• Achieve Sales targets for all Residential & Commercial Projects
• Respond to customer and broker queries and complaints Timely
• Identify potential customers, engage with them on a regular basis to convert the lead
• Direct Sales & Channel Sales
• Should have good and relevant experience in Sales.
• Good Communication Skills.        

We are looking for a MERN stack developer with experience in designing and developing the design and development of 

• JavaScript experience
• NodeJS - 2+ years of experience with production-ready applications
• 2+ years of experience with 2 or more UI frameworks (React, Angular).
• React preferred a Thorough understanding of React.js and its core principles
• Experience with popular React.js libraries (such as Redux, jest, etc)
• Experience in testing libraries such as Jest, Enzyme, or Mocha.
• Experience in building Progressive Web Apps (PWA)
• Knowledge of Node server, Socket connections, and mechanisms to handle real-time async data
• Experience with Elasticsearch (Lucene queries).
• Experience with API Design
• Experience with DB Design (document and relational databases like Mysql, MongoDB, etc.)
• Experience with SQL/NoSQL databases, writing queries, etc.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Understanding HTTP/HTTPS protocols