Virtual Hiring Event on 25th April - Site Reliability Engineer

Customer Support Executive

We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.

We are looking for person with following knowledge:

• Good command over English
• Basic Computer working knowledge
• Customer Support Knowledge
• Some knowledge about Web Sites
• Basic knowledge about ecommerce

Nice to have

• Working knowledge of Chat and Ticketing System
• Any other language would be added advantage
• Positive and helping Attitude

Key Responsibility:

• Manage large amounts of chats and Tickets
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer information with vendors.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Proven customer support experience or experience as a client service representative at least 2 year experience
• Strong typing skills, active Listening skill and fluency in English Language.
• Familiarity with Ticketing/Chat systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Bachelors degree and throughout English Medium
• Willing to work in Shifts

Benefits:

• Great environment with work/life balance
• 5 Days working (Rotational shifts)
• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India.

For more details go through our website: https://positiwise.com/

Channel Sales Executive - Field Sales

Company: Manvi International Courier

Location: Dwarka Sec 7, Delhi

Preference: Male 

Age Limit - 20-35 years

Who can Apply? 

Freshers/Experienced both can apply with good communication skills.

Position Overview:

Manvi International Courier is looking for a Channel Sales Executive to generate leads and build client relationships. This is a field-based role with no sales targets, requiring strong communication skills in English and Hindi.

Key Responsibilities:

• Lead Generation: Identify and generate new business opportunities for courier services.
• Client Relationships: Build and maintain strong relationships with clients through regular visits.
• Communication: Effectively communicate the company’s services to clients in both English and Hindi.
• Field Visits: Travel to various locations to meet clients and assess their needs.

Required Skills:

• Strong communication skills in English and Hindi.
• Ability to build relationships and generate leads.
• Self-motivated with a proactive attitude.
• Willingness to travel and visit clients as needed.
• Male candidates only.

1. Providing SEO optimized unique and plagiarism-free content

2. Ensuring the quality of content assigned to you

3. Managing the work-from-home content writers and reviewing & editing articles written by them

4. Publishing content on our websites and mobile apps

We are seeking an experienced Full Stack Developer with a strong background in React.js, JavaScript, TypeScript, and Node.js.

As a member of our development team, you will be responsible for designing, developing, and maintaining our web applications, ensuring high-performance and responsiveness across the entire software stack.

Responsibilities:

• Collaborate with cross-functional teams to understand requirements and develop innovative solutions using React.js, JavaScript, TypeScript, and Node.js.
• Design, develop, and deploy scalable and reliable web applications with a focus on usability, performance, and security.
• Write clean, maintainable, and efficient code using industry best practices and coding standards.
• Develop reusable components and libraries for future use.
• Collaborate with UI/UX designers to translate wireframes and mockups into responsive web interfaces.
• Optimize applications for maximum speed and scalability.
• Implement automated testing and continuous integration to ensure code quality and reliability.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5-8 years of professional experience in web development with a focus on React.js, JavaScript, TypeScript, and Node.js.
• Strong proficiency in React.js, including hooks, context API, and component lifecycle.
• Proficient in JavaScript and TypeScript with a good understanding of functional programming concepts.
• Experience with Node.js and building RESTful APIs using Express.js or similar frameworks.
• Solid understanding of web fundamentals such as HTML5, CSS3, and responsive design.
• Experience with version control systems (Git) and collaborative development workflows (GitFlow).
• Knowledge of testing frameworks (Jest, Enzyme, Mocha) and writing unit and integration tests.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.

Job Description

[Job Overview]:

● Perform role of MDG senior functional consultant SAP S/4 Hana ABAP skills will

also be good

● [Primary Skills]: SAP MDG domain in scope - Business Partner and Material

Expertise in any std master data domains like material, Business partner

Customer & supplier.

● Functional configuration of MDG like change request, BRF+ workflow

development, data model enhancements, MDGFPM config, etc Support domain

data replication process.

● Facilitate MDG data load and distribution. Understanding of the impact of the

enterprise on decisions made in MDG.

● Minimum 2 full lifecycle implementations in on Business partner Customer and

supplier and Material master domain.

● Hands-on experience in extending the data models, custom entities, and

attributes.

● Good to have knowledge of earlier versions of MDG and S/4 HANA Responsible

to interact with Business and to gather business requirements and accumulate

information.

● Good analytical skills, strong interpersonal and communication skills.

[Good to have Skills]:

JLPT N3 or N2 certified SAP S/4 Hana ABAP skills or debugging skills

[Responsibilities and Duties]:

● Actively engage with the client team by participating in the business process

discussions, understand the current processes, pain points and new

requirements to design an effective solution in S/4HANA.

● Lead the functional / technical consultants in ensuring successful delivery of the

SAP Solution and ensure deliverables for MDG are successfully handed over for

the closure of the project.

● Identify and escalate issues and risks within project structure as soon as

discovered and not just when the delivery is due

● Prepare Key user & End user training and workshop materials and conduct the

meetings Ensure documentation of all key project deliverables and execute

smooth transition plan to the Application maintenance team

● Support Effort Estimation, Solution Standardizing, conduct Training, Mentoring

and Coaching junior team members Strong client facing experience, Analytical

mind-set with a strong eagerness to learn and able to translate requirements into

designs and code / configuration

● Demonstrates excellent communication skills, both oral and written Open to work

in shifts and flexible to support during weekends / holidays in case of urgency

• Manage the end-to-end tender submission process, ensuring all necessary documentation is prepared and submitted accurately and on time.
• 
  
• Review tender requirements and documentation to understand the scope of work, technical specifications, and evaluation criteria.
• 
  
• Coordinate and collaborate with cross-functional teams, including sales, finance, legal, and operations, to gather the required information for bid preparation.
• 
  
• Conduct pre-qualification assessments to determine the company's eligibility for participating in specific tenders.
• 
  
• Prepare technical specifications and develop comprehensive proposals that address the client's requirements.
• 
  
• Handle customer relationship management (CRM) activities, maintaining accurate records of interactions and correspondence related to the tender process.
• 
  
• Participate in post-tender processes, such as negotiations and contract finalization, if the tender is awarded to our company.
• 
  
• Stay updated on industry trends, market developments, and regulatory changes related to tendering and procurement.
• 
  
• Prepare and submit tender proposals within design

Purpose

 To design, develop, test, and maintain integrated software applications, systems, and platforms

 Responsible for ensuring that the software created is reliable, scalable, and secure

 The candidate should use his/her expertise to maintain enterprise wide upstream and downstream integration

solutions that help organizations achieve their business goals and provide value to end-users

Key Accountabilities

Responsibilities will include but will not be restricted to:

 Designing and developing solutions at middleware and integration layer

 Ensure the best standards are followed for integrating with multiple upstream and downstream

applications

 Documenting and Developing APIs which are fault tolerant, performance oriented and allow for publishing

across multiple sources

 Ensure management of the interfaces on the WSO2 EI platform

 Ensure continuous monitoring, troubleshooting, and debugging

 Ensuring that the integrations development is part of the overall CI/CD pipeline

 Working with stakeholders to ensure that integration solutions meet business requirements and are

delivered on time

Technical Requirements

 A Bachelor’s degree in Computer science, software engineering, or any other equivalent field

 Has 6+ years of experience in the field of software engineering or software development

 Experience with WSO2 middleware technologies like WSO2 Enterprise Integrator (EI), WSO2 API Manager,

and WSO2 Identity Server

 Experience in developing multiple type interfaces such as SOAP, REST, WebHooks, GraphQL and having

knowledge of working on changing one type to other

 Software development skills including proficiency in a modern programming language such as

Java/C++/Python/Golang.

 The ideal candidate should have worked on application development within an enterprise ecosystem.

 The person should also have the necessary knowledge to connect to systems like mail, DB, external

systems, or APIs etc.

 Ideally the person should have demonstrated creating common interfaces or adapters for interactions

between heterogeneous systems with least amount of code change or no code change at all on both the

integrating systems.

 The person needs to be hands on and should be able to write code and review the code of teammates.

Desired Personal Qualities and Behavior

 Excellent relationship management skills with the ability to engage, negotiate and manage key

stakeholders and suppliers.

 Excellent communication, interpersonal and influencing skills.