Veeva CRM QA

We are seeking a curious, detail-oriented, and quality-driven tester who is passionate about building great products within a startup culture. This role goes beyond traditional testing—you will be responsible for evaluating the entire product experience before it reaches the client.

Your primary responsibility will be testing across product functionality, UI, UX, and overall usability, while also having basic awareness of automation testing tools and concepts.

You will work closely with developers, designers, and product teams to ensure that what we ship is stable, intuitive, clean, and client-ready.

Key Responsibilities

1. Manual Testing (Primary Focus)

• Perform end-to-end manual testing of web and/or mobile applications.
• Test all product features to ensure they work as expected across different scenarios.
• Identify, document, and report bugs, edge cases, inconsistencies, and usability issues.
• Validate fixes and ensure issues are fully resolved before release.
• Test applications from a real user’s perspective, not just based on requirements.

2. Product-Level Testing

• Evaluate whether the product:
• Solves the intended problem
• Has all the required features
• Feels complete and production-ready
• Identify missing flows, broken logic, or confusing behaviors.
• Ensure the product delivers a good overall experience, not just correct functionality.

3. UI Testing

• Review the visual quality of the product:
• Layout consistency
• Alignment, spacing, typography, and colors
• Check if the UI is:
• Clean and intuitive
• Not overly complex or cluttered
• Easy for users to understand and navigate
• Report UI inconsistencies across screens, devices, or browsers.

4. UX Testing

• Analyze how smooth and logical the user journey is.
• Identify friction points in:
• Navigation
• User flows
• Interactions and feedback
• Ensure the product feels natural, fast, and easy to use.
• Suggest improvements to enhance usability and user satisfaction.

5. Automation Testing Awareness

• understanding of automation testing concepts.
• Familiarity with common automation tools such as
• Selenium
• Cypress
• Playwright
• Postman (for API testing)
• Ability to understand where automation fits into the testing lifecycle.

6. Code Awareness (Secondary)

• Have a basic understanding of code and system behavior.
• Ability to:
• Read logs or error messages
• Understand where issues might originate
• Direct code-level testing is not mandatory, but awareness is a plus.

What We’re Looking For

Skills & Traits

• Strong attention to detail and observation skills
• Ability to think like an end user
• Logical thinking and problem-solving mindset
• Curious to explore edge cases and unusual scenarios
• Clear communication when reporting issues
• willingness to learn and improve continuously

Mindset & Passion

• You genuinely care about product quality
• You enjoy finding bugs, gaps, and improvements
• You take ownership of the product before it reaches the client
• You aim for “client-ready and polished,” not just “working.”

Eligibility

• A background in Computer Science, IT, Engineering, or related fields is a plus

What You’ll Gain

• Hands-on experience testing real products
• Exposure to the full product lifecycle before client delivery
• Strong foundation in manual testing, UI/UX evaluation, and product thinking
• Mentorship from experienced developers and product teams
• Opportunity to grow into a full-time QA or Product Quality role

Assignment :

https://docs.google.com/document/d/1dFsnhKXpHU3CsgisAFn1rJpb4k95FaEomF9G2moIDJs/edit?tab=t.0#heading=h.d0oiq0eiuuxv

Position: Test Engineer (Manual / Automation)

Location: Bangalore

Experience: 3-5 years

Employment Type: Full-time

About the Role

We are looking for a skilled Test  Engineer with strong experience in manual and automation testing to collaborate  QA efforts across multiple projects. The ideal candidate will drive testing strategy and ensure product quality through process excellence and automation adoption.

Key Responsibilities

·       Define and implement test strategies, plans, and quality standards.

·       Oversee test design, execution, defect tracking, and triage.

·       Drive automation and integrate testing with CI/CD pipelines.

·       Collaborate with cross-functional teams for timely, quality releases.

·       Track and report QA metrics (defect density, coverage, leakage, progress).

·       Conduct risk-based testing and prioritize critical areas.

·       Manage test data, environments, and reviews for continuous improvement.

·       Ensure best testing practices and high-quality delivery across projects.

Required Skills & Qualifications

• Bachelor’s in Computer Science, IT, or related field.
• Strong manual testing and test case design skills.
• Hands-on experience with automation tools (Selenium, Playwright, Cypress, etc.).
• API testing experience (Postman, Swagger).
• Understanding of SDLC, Agile/Scrum, and CI/CD.
• Excellent problem-solving, communication, and mentoring skills.

Good to Have

• Knowledge of performance testing tools (JMeter, LoadRunner).
• Exposure to cloud-based testing (AWS, Azure).

Why Join Us?

• Lead a high-performing QA team with real ownership.
• Build automation frameworks and influence testing strategy.
• Exposure to full SDLC and enterprise-scale applications.
• Growth path toward QA Manager / Head of QA.

Key Responsibilities

·      Assuring the high quality of the products

·      Analyze stakeholder and system requirements

·      Design, create and maintain test artifacts (Test Plans, Test Cases, Coverage Matrix)

·      Raise synergies with lower level test stages along the test pyramid

·      Perform end-to-end-, regression- and acceptance tests

·      Document and report test results and defects

·      Create and demonstrate status reports to stakeholders

·      Work with development team on system integration test planning and execution

·      Collaborate with Product Owner to assure correct and complete requirements

·      Follow defined organizational processes and quality standards

Participate in Product Development Life Cycle improvements

Required Skills

·      Willingness to identify weaknesses by intensive manual tests

·      Experience with test management tools (Azure Test Plans or similar)

·      Experience of test case detailing, reviews and defect management

·      Experience in functional testing techniques (end-to-end, acceptance, regression, explorational)

·      Understanding of Agile Development Life Cycle methodologies

·      Test Engineer Certification (CSTE, ISTQB) is a plus

·      Strong analytical and problem-solving skills, reliable and self-organized

·      Excellent communication skills in multicultural environments

·      Ideally experience in understanding of C# code

·      Ideally experience in writing automated tests

Key Responsibilities

·      Assuring the high quality of the products

·      Analyze stakeholder and system requirements

·      Design, create and maintain test artifacts (Testplans, Test-Cases, Coverage Matrix)

·      Raise synergies with lower level test stages along the test pyramid

·      Perform end-to-end-, regression- and acceptance tests

·      Document and report test results and defects

·      Create and demonstrate status reports to stakeholders

·      Work with development team on system integration test planning and execution

·      Collaborate with Product Owner to assure correct and complete requirements

·      Follow defined organizational processes and quality standards

·      Participate in Product Development Life Cycle improvements

Required Skills

·      Willingness to identify weaknesses by intensive manual tests

·      Experience with test management tools (Azure Test Plans or similar)

·      Experience of test case detailing, reviews and defect management

·      Experience in functional testing techniques (end-to-end, acceptance, regression, explorational)

·      Understanding of Agile Development Life Cycle methodologies

·      Test Engineer Certification (CSTE, ISTQB) is a plus

·      Strong analytical and problem-solving skills, reliable and self-organized

·      Excellent communication skills in multicultural environments

·      Ideally experience in understanding of C# code

·      Ideally experience in writing automated tests

Role Summary

The QA Engineer (Automation + Manual) is responsible for ensuring the quality, reliability, and compliance

readiness of the ERP platform. This role involves end-to-end testing of complex workflows, including compliance

processes, legal case management, and multi-entity operations. The QA will play a critical role in preventing

defects in high-risk areas such as accounting, regulatory filings, and audit trails, while also building automation

frameworks to improve testing efficiency and release confidence.

Job Responsibilities

• Understand business requirements, technical architecture, and ERP workflows.

• Create test strategies and test plans covering functional, integration, and regression testing.

• Identify high-risk areas such as compliance deadlines, approvals, and workflow dependencies.

• Perform functional testing of ERP modules and end-to-end workflow testing.

• Validate complex business scenarios and multi-role workflows such as admin, compliance officer, and accountant.

• Conduct exploratory testing for edge cases.

• Ensure accuracy of financial and legal data flows.

• Design and develop automated test scripts for UI and APIs.

• Build scalable automation frameworks.

• Automate regression suites and critical workflows such as compliance filings, approvals, and calculations.

• Integrate automation with CI/CD pipelines.

• Validate REST / GraphQL APIs.

• Perform data validation between database and API responses.

• Test integration points with third-party APIs and government portals.

• Test multi-step approval workflows, RBAC, and document lifecycle flows.

• Ensure correct escalation and notification flows.

• Conduct basic performance testing, including API response times.

• Identify bottlenecks in workflows and support load testing efforts.

• Log clear, reproducible bugs and track defects through the lifecycle.

• Collaborate with developers for quick resolution.

• Prioritise based on business impact.

• Work closely with the Product Manager and developers for requirements clarity and early testing.

• Participate in sprint planning, daily standups, and sprint demos.

• Use Gen AI as a force multiplier.

Qualifications

• Bachelor's degree in Computer Science / IT / Engineering.

• 5-7 years of experience in QA, including manual and automation testing.

• Experience in enterprise applications / ERP / SaaS platforms.

• Strong experience in workflow-based systems.

• Strong expertise in test case design, exploratory testing, and workflow validation

Location: Chakala, Andheri East, Mumbai

Experience: 2-4 Years

Looking for a role where your Zoho CRM expertise can make a real impact?

We're seeking a Zoho CRM Executive who enjoys improving processes, managing CRM data, building automation, and supporting business teams. If you've worked hands-on with Zoho CRM and want to take ownership of CRM operations, we'd love to hear from you.

What You'll Do

• Manage and maintain Zoho CRM on a daily basis
• Create workflows, automation rules, reports, and dashboards
• Support lead management and sales pipeline activities
• Ensure CRM data is accurate, organized, and up to date
• Handle data imports, updates, and cleanup projects
• Work with teams across Sales, Marketing, and Operations
• Support CRM integrations with business tools and platforms
• Identify process improvements and help drive CRM efficiency

What We're Looking For

• 2-4 years of hands-on Zoho CRM experience
• Experience creating workflows and automation
• Strong understanding of CRM data management
• Experience building reports and dashboards
• Good problem-solving and communication skills
• Ability to work independently and take ownership

Nice to Have

• Experience supporting Sales or Marketing teams
• Exposure to CRM integrations
• Experience with CRM process improvement initiatives

Why Join?

• Opportunity to own and improve CRM processes
• Cross-functional exposure across multiple business teams
• High-impact role with visibility and responsibility
• Learning and growth opportunities in operations and CRM management

Apply If You Have

✅ Strong Zoho CRM experience

✅ Experience with workflows, reports, and dashboards

✅ A passion for process improvement and data accuracy

✅ A proactive and solution-oriented approach to work

We're primarily looking for candidates with hands-on Zoho CRM experience.

Job Description:

Test Design & Execution

Design and execute detailed, well-structured test plans, test cases, and test scenarios to ensure high-quality product releases.

Automation Development

Develop and maintain automated test scripts for functional and regression testing using tools such as Selenium, Cypress, or Playwright.

Defect Management

Identify, log, and track defects through to resolution using tools like Jira, ensuring minimal impact on production releases.

API & Backend Testing

Conduct API testing using Postman, perform backend validation, and execute database testing using SQL/Oracle.

Collaboration

Work closely with developers, product managers, and UX designers in an Agile/Scrum environment to embed quality across the SDLC.

CI/CD Integration

Integrate automated test suites into CI/CD pipelines using platforms such as Jenkins or Azure DevOps.

Required Skills & Experience

• Minimum internship experience in Software Quality Assurance or Automation Testing.
• Hands-on experience with Selenium WebDriver, Cypress, or Playwright.
• Proficiency in at least one programming/scripting language: Java, Python, or JavaScript.
• Strong experience in functional, regression, integration, and UI testing.
• Solid understanding of SQL for data validation and backend testing.
• Familiarity with Git for version control, Jira for defect tracking, and Postman for API testing.

Desirable Skills

• Experience in mobile application testing (Android/iOS).
• Exposure to performance testing tools such as JMeter.
• Experience working with cloud platforms like AWS or Azure.

Job Description: Software Tester – Manual Testing

Experience Required: 2 Years – 5 Years

Job Overview

Join Cyber Infrastructure (CIS), a CMMI Level 5 company, as a Senior Software Tester. You'll play a crucial role in ensuring the quality of world-class software for our global clients, primarily in the US and EMEA. In our AI-augmented delivery environment, you will apply your meticulous testing skills to complex web applications, collaborate with a dynamic team, and contribute directly to client success. We offer a stable career with clear pathways for growth and opportunities to mentor junior team members.

Educational Qualifications

BE/ME/B.Tech/M.Tech/MCA/MCM/BCA/MSc, PGDCA, or equivalent degree in a related field.

Roles and Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and test scenarios.
• Perform various types of manual testing, including functional, regression, integration, smoke, and sanity testing.
• Thoroughly test web applications to ensure cross-browser compatibility and responsive design.
• Identify, document, and track defects with precision using tools like JIRA, ensuring clear communication with the development team.
• Analyze business requirements to identify gaps, ambiguities, and potential issues before development begins.
• Prepare and maintain key QA documentation, including test plans, defect reports, and status reports.
• Collaborate closely with developers, project managers, and client stakeholders to ensure quality standards are met throughout the STLC.
• Apply strong analytical and problem-solving skills to debug issues and ensure a high-quality end product.

Minimum Required Skills

• Proven hands-on experience in Manual Software Testing for web applications.
• Strong knowledge of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
• Expertise in creating detailed test cases, test scenarios, and managing test data.
• Proficiency in defect management and reporting using tools like JIRA.
• Experience in functional, regression, integration, smoke, and sanity testing methodologies.
• Excellent analytical, problem-solving, and debugging skills with a detail-oriented approach.
• Strong verbal and written communication skills for effective team collaboration.

Preferred Skills

• Basic knowledge of databases/SQL for backend data validation.
• Familiarity with API testing tools like Postman or Swagger.
• Exposure to performance and security testing concepts.
• Experience with test management tools such as TestRail or QTest.
• Basic understanding of automated testing frameworks (e.g., Selenium) and scripting languages (e.g., Java, Python).

Software Testing Engineer

Exp- 2-5 years

Purpose:

The purpose of the Software Testing Engineer is to validate components of multi-technology energy platform including: EV chargers, energy storage, and embedded energy management technologies. You will develop and automate test cases from requirements, and participate in the development cycle of Company advanced energy management software platform. You will help drive quality within the Company’ ecosystem by participating in all aspects of black-box API testing for the many EV chargers that company utilizes. You will work with both hardware and software test setups to help Company deliver a quality product.

What you’ll do:

• Develop validation and test plans for energy management algorithms in embedded devices
• Develop validation and test plans for OCPP communication protocol
• Install and Maintain AC & DC EVSE Hardware with a focus on safety above all.
• Develop python automation in a Linux environment
• Develop functional, stress and system level test suite and test infrastructure in manual and automated ways
• Develop test capabilities like fault injection, customer scenario simulation, end-to-end functional and performance testing
• Ability to architect and develop strategies to test the system at all levels of the application stack
• Build, manage and execute manual/automated test suites to exercise our world-class software to verify the growing feature sets and customer requirements
• Automate tasks through creation and maintenance of scripts and tools
• Track defects and drive vendors to closure
• Participate in all aspects of the product development process with emphasis on end-to-end system validation
• Lead efforts to obtain and maintain open standard certifications (OCPP, ISO15118, CCS, etc.)
• Maintain internal testing and validation equipment.

What We’re Looking For: 

Basic Qualifications

• Bachelor’s degree in computer science or electrical engineering
• 4+ years’ experience working with Python, Scripting, Linux and Networking in a product development environment
• Hands-on experience with Playwright,Selenium, Jupyter, Pandas and other automation tools
• Hands-on experience Websockets, and REST API testing
• Hands-on experience with EVs, and EV chargers
• Hands-on experience with CCS, Chademo, and ISO15118
• Hands-on experience with Battery storage systems
• Certified electrician is a plus
• Experience in power systems, grid management, and inverters
• Fast pace learner and self-starter
• Experience with energy storage, EV and electrical distribution preferred
• Knowledge of software requirements, architecture and documentation
• Knowledge of code maintenance, coding standards, and version control
• Work in an Agile (SCRUM) engineering environment
• Excellent verbal and written communication skills, interpersonal skills, collaborative skills, and cross-functional interface skills
• Effective communication of project results in written reports and presentations
• Ability to solve problems by identifying root causes, analyzing possible solutions, and taking appropriate action
• Committed to security practices in policy and delivery
• Show vigilance in reporting of information, security vulnerabilities whether personal devices, corporate assets, services offered to customers, or office environment
• Willing to participate in additional security and privacy trainings
• Willing to be a model citizen/mentor in security practices for Shell Recharge Solutions
• A sense of humor! 

What We Offer: 

• A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry 
• The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure 
• The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies 
• Daily ownership of your role in a challenging, high-growth environment.    
• A casual work environment and culture that support work life ‘fit’, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package 
• Competitive pay and benefits programs designed to enable you to thrive inside and outside of work
• Participation in Shell Recharge Solutions’ performance and rewards bonus program 
• Best in class medical benefits for employees 
• Innovative Paid Time Off Program

Job Overview: 

We are seeking a skilled QA Engineer with expertise in testing frontend, backend systems, PostgreSQL, and ensuring dataflow and report consistency. The ideal candidate will have experience in performing API testing, including load and stress tests. You will be responsible for designing and implementing test plans to ensure our systems are reliable, scalable, and functionally sound. 

Key Responsibilities:

• Conduct thorough testing of frontend and backend components to ensure alignment with design specifications and functionality requirements.
• Perform comprehensive PostgreSQL testing, including database integrity checks, query performance analysis, and ensuring data consistency.
• Validate dataflow across systems to ensure data accuracy, consistency, and integrity in real-time or batch processing pipelines.
• Test the consistency of reports generated from databases, ensuring they reflect the correct, up-to-date data from the underlying systems.
• Design and execute API testing for both functionality and performance (load, stress, and scalability tests).
• Create, maintain, and enhance automated test scripts for frontend, backend, and API testing.
• Collaborate with developers, product managers, and other stakeholders to ensure clarity in requirements and testing coverage.
• Identify, document, and track defects using bug tracking tools such as Jira, and work closely with the development team for prompt resolution.
• Ensure that all testing results meet the highest quality standards and are aligned with project deadlines.
• Provide insights and suggestions for improvements in the testing process and tools

Required Skills & Experience:

• 2+ years of experience as a QA Engineer, with hands-on experience testing frontend and backend applications.
• Strong experience with PostgreSQL or similar relational databases, including writing SQL queries to validate data and performance.
• Experience with API testing tools such as Postman, SoapUI, or JMeter for functional, load, and stress testing.
• Familiarity with load and stress testing methodologies to validate system performance under varying conditions.
• Experience testing data pipelines and ensuring dataflow consistency across ETL processes and distributed systems.
• Strong understanding of data validation, report consistency, and how data should move accurately through multiple systems.
• Experience with backend testing, including working with RESTful APIs and validating request/response cycles.
• Familiarity with version control systems (e.g., Git).
• Strong problem-solving skills with the ability to troubleshoot and isolate issues in a complex system.
• Excellent communication skills to interact effectively with cross-functional teams.

Nice to Have:

● Experience with CI/CD pipelines to automate testing and deployment processes.

● Knowledge of NoSQL databases like MongoDB in addition to relational databases.

● Familiarity with cloud platforms such as AWS, GCP, or Azure for testing cloud-based applications.

● Experience with performance monitoring tools like New Relic, Dynatrace, or Grafana.

● Experience with test automation frameworks like Selenium, Cypress, or TestCafe for frontend testing.

Qualifications:

● Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).

● Proven track record in testing web applications, data pipelines, and APIs.

What We Offer:

● Competitive salary and benefits package.

● A chance to work on challenging and cutting-edge technologies.

● Flexible working hours and remote work options.

● Opportunities for career growth and learning.

● An inclusive and collaborative work environment