Transaction associate,

Job Description:

Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.

As an Instructional Design Apprentice, you will provide support in creating a broad range of creative materials including documents, presentations, eLearnings, newsletters, flyers, videos, and other media to assist our training team.

Key Responsibilities:

Research and Analysis: Conduct research on best practices in workplace inclusion and equity. Analyze data to identify trends and insights that can inform our strategies.

Content Development: Assist in creating training materials, presentations, and reports. Contribute to the development of engaging and informative content for our clients.

Outreach and Engagement: Help identify potential clients and partners who align with our mission. Assist in outreach efforts to promote our services and build relationships with key stakeholders.

Event Assistance: Assist in planning and organizing events, workshops, and webinars focused on inclusion and equity. Help with logistics, participant engagement, and follow-up activities.

Qualifications:

Educational Background: Currently enrolled in or recently graduated from a degree program related to social sciences, human resources, business, or a related field and experience in graphic design, studio art, communication art, or web design

Communication Skills: Excellent written and verbal communication skills. Ability to create clear and engaging content.

Organizational Skills: Detail-oriented and highly organized. Ability to manage multiple tasks and deadlines effectively.

Technical Skills: Working knowledge of PowerPoint (and other Microsoft Office applications, including Word and Outlook) and preferred knowledge in Adobe Creative Cloud.

Compensation and Expectations:

This internship is remote and unpaid. Interns are expected to work 15-20 hours a week.

Own top-of-funnel and mid-funnel business development execution, with the primary goal of generating Sales Qualified Leads (SQLs). For the first 6 months, success is measured on creating qualified pipeline, not closing deals.

Core Responsibilities

1. Presales Coordination

• Work closely with Saurav on active presales opportunities
• Join relevant sales and discovery calls
• Review existing active leads, past call notes, and ongoing opportunities
• Coordinate proposal/SOW preparation using standard company templates
• Help move presales opportunities from discussion to scoped commercial conversations

2. Outbound Business Development

• Execute account-based marketing across target accounts
• Identify and engage 3–5 relevant stakeholders per target company
• Reach out through LinkedIn, email, calls, and other relevant channels
• Build relationships with decision-makers and influencers inside target accounts
• Follow up consistently and maintain outreach discipline

3. ICP-Based Prospecting

Focus prospecting around defined ICPs such as:

• Indian brands expanding to US / UK / global markets
• Brands stuck at a growth plateau
• Other ICP segments defined by leadership

4. Agency and Channel Partner Development

• Identify and approach agencies, consultants, and channel partners
• Build partnerships with firms that can use or recommend the company’s software for their clients
• Explore collaboration opportunities across Delhi, Noida, Gurgaon, Lucknow, Amritsar, Jaipur, and nearby markets

5. Marketing Coordination

• Work with the marketing team to convert MQLs into SQLs
• Use marketing inputs including newsletters, ICP lists, research support, and warm leads
• Coordinate on campaigns, founder-led content, webinars, workshops, and events
• Share field feedback to improve messaging, targeting, and conversion

6. Reporting and Review

• Submit weekly reporting on outreach, responses, meetings, presales progress, and SQL creation
• Track leading indicators, not just final outcomes
• Show directional evidence of progress through consistent execution and learning

Success Metrics / KRA

First 6 Months Primary KRA

Generate sales-qualified leads.

Phase-wise Focus

• Months 1–3: India-focused pipeline building
• Month 4 onward: Expand to international markets in addition to India

Performance Philosophy

Performance will be evaluated on:

• Quality and consistency of execution
• Directional evidence that the approach is working
• Leading indicators such as outreach, engagement, meetings, and pipeline movement
• SQL generation as the main lagging outcome metric

Closed revenue is not the primary KPI in the first phase.

Weekly KPI Plan

A. Activity KPIs

• Number of target accounts added
• Number of contacts identified
• Number of outreach messages sent
• Number of calls made
• Number of LinkedIn touchpoints completed
• Number of follow-ups completed

B. Engagement KPIs

• Response rate
• Positive response count
• Discovery / intro meetings booked

C. Pipeline / Presales KPIs

• Number of active opportunities reviewed
• Number of presales discussions supported
• Number of proposals / SOWs coordinated
• Number of opportunities moved to next stage
• Number of SQLs generated

D. Marketing Coordination KPIs

• Number of warm leads from marketing initiatives
• Speed of follow-up on warm leads
• Campaign feedback shared with marketing
• Joint initiatives supported (webinars, workshops, content-led campaigns)

E. Channel Partner KPIs

• Number of agencies / partners identified
• Number of partner outreach attempts
• Number of partner conversations initiated
• Number of partner opportunities created

Suggested Weekly Targets (starting version)

Week 1–4

• 25–40 target accounts researched
• 75–150 contacts identified
• 80–120 outbound touchpoints
• 10–20 meaningful responses
• 4–8 discovery conversations
• 1–3 SQLs
• 5+ active opportunities / presales items reviewed
• 3–5 agency/channel partner conversations initiated

These can be tightened after 3–4 weeks based on actual conversion data.

Weekly Review Format

1. Outreach Summary

• Accounts targeted
• Contacts reached
• Channels used
• Total touchpoints sent

2. Response Summary

• Replies received
• Positive responses
• Meetings booked
• Follow-ups pending

3. Pipeline Summary

• Active presales opportunities
• Proposal/SOW coordination status
• Opportunities advanced
• SQLs created

4. Marketing Coordination Summary

• Leads received from marketing
• Status of those leads
• Feedback for messaging / targeting
• New campaign ideas or support required

5. Learnings and Next Actions

• What worked
• What did not work
• Bottlenecks
• Focus for next week

Reporting Template

Weekly BD Report

• Target accounts added:
• Contacts identified:
• Outreach sent:
• Calls made:
• LinkedIn messages sent:
• Emails sent:
• Follow-ups completed:
• Responses received:
• Positive responses:
• Meetings booked:
• SQLs generated:
• Active presales opportunities:
• Proposals/SOWs supported:
• Marketing leads received:
• Partner conversations initiated:
• Key learnings:
• Priorities for next week:

30-60-90 Day Plan

First 30 Days

• Understand ICPs, offers, use cases, and sales process
• Review active pipeline and presales opportunities
• Start outbound execution and messaging tests
• Begin agency/channel mapping
• Build weekly reporting discipline

Days 31–60

• Improve response and meeting conversion
• Contribute more actively in presales coordination
• Build repeatable outbound cadences
• Start generating stable SQL flow
• Support marketing-to-sales handoff improvements

Days 61–90

• Increase SQL consistency
• Expand outreach depth and partner motion
• Start testing international opportunities
• Improve efficiency through stronger channel mix and messaging

Job Responsibilities:

● Conceptualizing, executing & managing branded campaigns across LBB formats on web, app & social media based on client briefs

ensuring high repeat rate

Should have worked on branded content / content marketing

● Ensuring a mix of client objectives & LBB tonality

● Social Media Marketing & execution for sales collaborations

● Client servicing: Being the SPOC for a partner brand, daily liaison, end to end life cycle management of the brand campaigns from

brief to deliverables

● Creating pitches, briefs, presentations, campaign plans, innovations & partners to maximize conversion

● Mapping daily progress of branded content & reporting the success of a campaign post closure

● Keeping up with client deadlines & incorporating feedback/changes

Job Description: Software Developer

Position Overview:

As a Software Engineer, you will play a crucial role in the development and implementation of innovative software solutions. You will be responsible for designing, coding, testing, and debugging applications while collaborating with cross-functional teams to deliver high-quality software products. This position offers the opportunity to work on diverse projects, solve complex technical challenges, and contribute to the advancement of cutting-edge technologies.

• Key Responsibilities:

1. Software Development: Design, develop, and maintain software applications in accordance with project requirements and coding standards. Write clean, efficient, and well-documented code using appropriate technologies and programming languages.

2. System Architecture: Contribute to the design and architecture of software systems, ensuring scalability, reliability, and performance. Collaborate with architects and senior engineers to design robust solutions that meet business objectives.

3. Testing and Debugging: Conduct unit testing, integration testing, and debugging to ensure software quality and reliability. Identify and resolve software defects promptly, documenting issues and solutions as necessary.

4. Collaboration: Work closely with cross-functional teams including product managers, designers, and other engineers to understand project requirements, provide technical insights, and deliver high-quality software solutions on time.

5. Continuous Improvement: Stay updated on emerging technologies, industry trends, and best practices in software engineering. Proactively identify opportunities to improve processes, tools, and methodologies to enhance team productivity and product quality.

6. Documentation: Create and maintain technical documentation including design specifications, system architecture diagrams, and user manuals. Ensure documentation is accurate, comprehensive, and accessible to relevant stakeholders.

7. Communication: Communicate effectively with team members and stakeholders to provide status updates, discuss technical solutions, and address challenges. Foster a collaborative and inclusive team environment built on trust, respect, and open communication.

• Qualifications:

- Bachelor's degree in computer science, Software Engineering, or related field.

- Proven experience in software development, with expertise in one or more programming languages such as Java, Python, C++, or JavaScript.

- Strong understanding of software engineering principles, algorithms, and data structures.

- Experience with software development methodologies such as Agile, Scrum, or Kanban.

- Proficiency in using version control systems (e.g., Git) and development tools (e.g., IDEs, debuggers).

- Excellent problem-solving skills and attention to detail.

- Effective communication and interpersonal skills, with the ability to collaborate in a team environment.

- Commitment to continuous learning and professional development.

Additional Desired Skills :

- Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).

- Knowledge of web development frameworks (e.g., React, Angular, Django, Flask).

- Familiarity with containerization technologies (e.g., Docker, Kubernetes).

- Understanding of DevOps practices and tools for automation (e.g., CI/CD pipelines).

- Experience with relational and NoSQL databases (e.g., MySQL, MongoDB).

- Knowledge of cybersecurity principles and best practices.

Skill Sets:

·         Familiarity with commercial ad serving platforms such as OpenX, DFP, DFA etc.

·         Excellent presentation and storytelling skills with PowerPoint.

·         Experience with Excel/Pivot tables.

·         Excellent diagnostic skills.

·         Technical acumen to understand how to design campaigns that optimize the use of our tech platform.

·         Superior time management and multi-tasking skills.

·         Willingness to do whatever it takes to get the job done.

Job Location - Verse Innovation, Helios Business Park, 11th Floor, Wing E, Outer Ring Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103

Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.

At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

After a successful operation in Chennai, we are launching next in Coimbatore. 

We are currently looking for a Customer Success Executive, Coimbatore.

What will you do at Glint?

Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn. 

• Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
• Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
• Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
• Developing efficient and effective management plans for clients renewals and up-sells of services.
• Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
• Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
• Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn 

What we’re looking for:

• Consistent performer who handles stressful situations and deadline pressures.
• Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
• Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
• Empathy with a knack for understanding what a customer really needs and why they need it
• Bachelor's degree in any business-related course is an added advantage.

Website: https://goglint.in/