Test Automation Engineer

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

The Human Resource Manager will perform the routine functions of hiring and interviewing staff, administering pay, benefits, setting up and enforcing company policies and practices.

• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

• Partners with the leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with regulation authorities and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

1. Building up and leading the Testing Team to the success of project
2. Defining the scope of testing within the context of each release / delivery
3. Deploying and managing resources for testing
4. Applying the appropriate test measurements and metrics in the product and the Testing Team
5. Planning, deploying and managing the testing effort for any given engagement.

Ultra Commerce is a software and hosting company. It is based in Australia with additional offices in US, UK, New Zealand & India. Ultra Commerce provides managed- hosting services for commerce applications with its cloud platform & offers its own digital commerce platform. It serves B2B & B2C both.

Role & Responsibility-

5 years’ experience in web development with a server-side language such as PHP(framework such as Laravel, Zend, CodeIgniter)

Experience in Python.

- Experience in JavaScript frameworks (especially React)
- Experience in web services, Rest API, JSON, SOAP, Linux/Unix.
- Advanced knowledge in MVC architecture and object-oriented programming
- Proven track record of delivering high-quality customer facing software solutions on time and within deadlines.
- Solid understanding of web application security
- Professional experience of version control (Git)
- Ability to estimate, design and implement development tasks in the form of writing and editing code, as well as writing and executing database queries and applying configuration changes.
- Great communication, critical thinking, problem solving, and time-management skills.
- Ability to create development tasks based on analysis of client business rules, desired functionality, and functional specs
- Mentor developers by answering questions on ongoing project related tasks.

Job Location- Gurgaon sector 39 Unitech Cyber Park

5 Days working- Work from office

http://www.ultracommerce.co">www.ultracommerce.co

JOB DESCRIPTION

About Company:-
It's digital consultancy that partners with the world’s leading brands to design and deliver compelling digital products and services for their customers & digital engagement provider for more than 200 of the world’s leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists – spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their consumers, patients, and employees.

Required Skills:-

-Should have 2+ years of hands on development experience with a degree in computer science, related to information technology, ideally with the focus on banking and wealth management.

-Should have spent most of the career in development

- Hands-on experience in Backbase

- Hands-on experience in Java

- Proficiency in understanding the application architecture

- Able to customize based on the demand and working to coding standards to ensure a robust and mature, development of the functionality within the platform.

-Independently design Responsive design

-Backbase CXP (customer experience portal), CXP Web Library (built-in JS)

-RESTful web services

-HTML5, JS frameworks like JQuery, Angular JS, Bootstrap JS

 -CSS (cascading style-sheets)

-Experience working with Servlets, Filters, Listeners and data sources

-Security, User Access ControlGood to have

• Maven
• Any Source code repository like SVN, Git, etc
• Resolving cross browser compatibility issues
• Resolving page load / performance issues
• Experience working with templates (JSP, Google Closure Tools for RIA, Mustache), Backbase widgets, Caches

Location :- Ahmedabad

Preffered companies:-

Variyas Global Solutions Inc
Capgemini
TCS 
Accenture
IBM
BlueRose Technologies Pvt. Ltd
Xebia 
Sellcraft Global Solutions

SeenIt is looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.

QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we'd like you to apply.

Position Title: Embedded Software Developer (Linux Driver Development)

Experience: 4 - 10 Years

Mode of Hire: Permanent, Deployed at Client Location.

Work Location: Hyderabad

Notice Period: Max. 20 - 30 Days (Early Joiners will be preferable).

What we are looking for?

Must Have:

• Should have strong proficiency in C, C++ and Embedded Systems (embedded C)
• Should have 4+ years of experience in Linux Driver Development, Application development
• Excellent debugging skills at kernel and user space and exposure to different debugging tools
• High level understanding of ARM & RISC (Instructions) OR MB Processor and Assembly Programming

Good to Have:

• Any Driver development exposure in Multimedia, Exposure to any one of the Linux Kernel Framework (Display, Camera Drivers, HDMI, GPU, MIPI, DRM framework, V4L2, etc.)