Should have minimum 0 - 12 months of experience in telesales
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Your day to day responsibilities shall encompass:
- Contact prospective customers by both telephone and email
- Market Research to develop warm leads
- Responsible for generating leads for the category/market assigned
- Conduct outbound calls to prospective clients
- Set appointments or close deals with clients
- Identifying customer needs and communicating the client's value proposition.
- Answering customers’ questions, resolving their queries, and helping provide outstanding customer service
- Maintain a pipeline of leads based on the targets assigned
- Manage and develop your own diary, schedule call-backs, and future opportunities
- Report weekly sales goals and objectives to regional leaders
What you’ll need to succeed in the role:
- Good communication skills – you need to be able to have informative and engaging conversations with the customers
- Fearless attitude and a hunter mentality
- Active listening – is crucial for great customer satisfaction rates, especially via phone
- Time management – if you manage your time efficiently, you can build meaningful relationships with your clients and close more deals
- Organizational skills – you juggle multiple tasks and work with many accounts on a daily basis
- Problem-solving – you have to be adaptable to various situations
- Conflict management – your ability to resolve any conflicts that may arise directly affects your sales opportunities
- Collaborative skills – it’s crucial that you are a team player
- Interpersonal skills – you have to be able to provide a great sales experience throughout the whole buying journey
Walk-in Interviews
Monday to Friday - 11 AM to 6 PM
Location: 448, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102
Position
Position Title: Tele sales Executive
Location: Mumbai.
Reporting Manager: Tele sales Manager/Lead
We hustle Monday - Friday (1st & 3rd Saturday)
Industry: Insuretech
Vertical Summary
Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?
This is the problem we are trying to solve by creating innovative products in this space.
Roles & Responsibilities
- Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
- To utilize inbound/outbound calls to cross-sell & up-sell products/services
- To share and record accurate information of communication with customers to update database
- Answer questions regarding products/services to ensure customer satisfaction
- Ask relevant questions to understand customer requirements.
- Develop and sustain relationships with customers to encourage repeat business.
- Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Meet/exceed daily and monthly targets with respect to call volume and sales
Professional Experiences
- Proven experience working as a telesales executive or customer service role
- Proven track record of successfully meeting sales targets preferably over the phone
- Good knowledge of relevant computer programs and telephone systems
- Proficient in all Microsoft Office applications.
Functional & Behavioural Competencies
- Strong analytical and problem-solving skills.
- Strong negotiation and consultative sales skills.
- Growth and aggressive delivery, targets-oriented mind-set
- Ability to deliver in high pace environment
- Strong organizational skills
- Excellent communication and customer service skills.
What do we offer?
- Attractive salary & performance-linked bonuses
- Health Insurance benef
- Fun, casual & flexible work environment
- Entrepreneurial, forward-looking, growth-driven & open work culture
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Contacting prospective clients / existing customers to inform them about the product using scripts
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Accurately record details of communication with customers
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Developing and sustaining solid relationships with customers to encourage repeat business
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Answer questions about product features
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Using sales scripts drive sales and respond to customer rejections
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Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
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Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
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Go the ‘extra mile’ to meet customer expectations and perform diligently
Responsibilities and Duties
- Develop PTL, FTL (Full truck load) Business for the company through approaching new clients.
- Generate leads through existing and new contacts for business in field of PTL, FTL
- Daily Sales calls visit to customers
- Focus on winning and maintaining profitable business.
- To develop and maintain good relationship with the client.
- Develop a system for strong payments follow-up and should be able to take responsibility of outstanding.
➢ Evaluate customers skills, needs and build productive long lasting relationships
➢ Negotiate the terms of an agreement and close deals
➢ Challenge any objections with a view to getting the customer to buy
Business/Revenue generation
➢ Meet personal and team sales targets,
➢ Generate or follow through sales leads
BDE-Based out of Gandhinagar
Roles and Responsibilities :
You will be required perform primary and secondary research to build a detailed understanding of the target market, industry, opportunity & devise a detailed sales plan and implement it.
- Oversee the sales process to attract new clients.
- Finalizing the deal
- Build long term business relationships with client leaders and decision makers.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Maintain fruitful relationships with clients and address their needs effectively.
- Research and identify new market opportunities .
- Need to approach through email, Zoom meeting, Calls and Visit
Desired Candidate Profile
- Dynamic personality with excellent verbal, written, presentation skills, capable of giving demos independently
- Fast learner and passion for sales
- Self-motivated with a result driven approach.
- Strong inter-personal skills.
Identifies business opportunities by identifying prospects.
Sells products by establishing contact and developing relationships with prospects;
recommending solutions.
Outbound calling on data collected through lead generation activities / secondary data
sources.
Daily follow-ups on older leads and work on new leads.
Education Qualification - BE , B-Tech _ computer science / BCA
Experience - 1 -2 years
Responsiblity -
Genrate leads thru Telecalling
Digital Marketing ( Daily Postings )
Field sales ( if required )