Telesales Executive

Job Title: Generative AI Engineer

Experience: 6–9 years

Job description:

We are seeking a Generative AI Engineer with 6–9 years of experience who can independently

explore, prototype, and present the art of the possible using LLMs, agentic frameworks, and

emerging Gen AI techniques. This role combines deep technical hands-on development with

non-technical influence and presentation skills.

You will contribute to key Gen AI innovation initiatives, help define new protocols (like MCP

and A2A) and deliver fully functional prototypes that push the boundaries of enterprise AI — not

just in Jupyter notebooks, but as real applications ready for production exploration.

Key Responsibilities:

·        LLM Applications & Agentic Frameworks

·        Design and implement end-to-end LLM applications using OpenAI, Claude, Mistral,

·        Gemini, or LLaMA on AWS, Databricks, Azure or GCP.

·        Build intelligent, autonomous agents using LangGraph, AutoGen, LlamaIndex, Crew.ai,or custom frameworks.

·        Develop Multi Model, Multi Agent, Retrieval-Augmented Generation (RAG) applications with secure context embedding and tracing with reports.

·        Rapidly explore and showcase the art of the possible through functional, demonstrable POCs

·        Advanced AI Experimentation

·        Fine-tune LLMs and Small Language Models (SLMs) for domain-specific use.

·        Create and leverage synthetic datasets to simulate edge cases and scale training.

·        Evaluate agents using custom agent evaluation frameworks (success rates, latency,reliability)

·        Evaluate emerging agent communication standards — A2A (Agent-to-Agent) and MCP (Model Context Protocol), Business Alignment & Cross-Team Collaboration

·        Translate ambiguous requirements into structured, AI-enabled solutions.

·        Clearly communicate and present ideas, outcomes, and system behaviors to technical and non-technical stakeholders

Good-To-Have:

·        Microsoft Copilot Studio

·        DevRev

·        Codium

·        Cursor

·        Atlassian AI

·        Databricks Mosaic AI

Qualifications:

·        6–9 years of experience in software development or AI/ML engineering

·        At least 3 years working with LLMs, GenAI applications, or agentic frameworks.

·        Proficient in AI/ML, MLOps concepts, Python, embeddings, prompt engineering, and

·        model orchestration

·        Proven track record of developing functional AI prototypes beyond notebooks.

·        Strong presentation and storytelling skills to clearly convey GenAI concepts and value.

should have basic knowledge of meta ( FB and Instagram postings), meta ads, Google ads. 

-should be good enough in market and trend research. 

-should have good interaction with the team and  their capabilities. 

- should be able to acknowledge and train the team on the latest trends and keep the team motivated. 

-very good communication skills to interact with clients. 

-be in continuous engagement with the clients and understand their views

Company Description

Hubler is a NoCode platform located in Bangalore Urban that helps businesses digitally transform and manage every aspect of their business onto a single platform. Our clutter-free app-building platform offers ready-to-deploy apps and app canvas to digitize any business process into mobile and web apps overnight, as well as actionable insights in real-time.

Role Description

This is a full-time on-site role for a Senior Software Engineer (Python) at Hubler. The Senior Software Engineer will be responsible for designing, developing, and maintaining high-quality software applications while working within a team of developers and collaborating with cross-functional teams to identify and develop software solutions that meet client needs.

Qualifications

• 5+ years of experience in developing, and maintaining high-quality software applications using Python
• Must enjoy Coding with Passion
• Strong knowledge of software engineering principles, algorithms, data structures and design patterns
• Experience working with Django, Flask, Python-based web frameworks and Restful APIs
• Experience in database design and management with MongoDB
• Experience in distributed source control, such as Git
• Experience with scrum development methodology
• Bachelor's or Master's degree in Computer Science, or a related field
• Good communication skills, both written and verbal, to facilitate clear communication with team members and stakeholders
• The ability to work in a collaborative team environment with willingness to share skills and knowledge

The Role

The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.

Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.

How You Will Make an Impact:

• Understand how the product works and how it is used by customers.
• Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
• Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
• Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
• Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
• Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
• Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
• Should be able to drive initiatives for productivity and ticket resolution quality improvement.
• Work on providing innovative ideas to improve ticket closure quality.
• Should suggest functionality in the platform to provide ways to improve turn around time for tickets
• Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
• Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
• Should suggest better implementation for product based on usage on Production
• Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
• Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
• Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
• Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
• Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
• Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
• Ensure successful transition from SE, have regular connection with customers team management and attrition management.

People Management & Recruitment:

• Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
• Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
• Should engage the team with team building and motivational activities.

What You Bring to the Team:

• 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
• Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organisational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality 
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 
• SCRUM, APM and other agile certificates will be nice to have

Technical Ability:

• Should have experience in transitioning projects (Development and Maintenance).
• Past experience in Building and Managing high-performance teams.
• Exposure to the SAP Platform
• Strong Working Experience in JIRA
• Should have prior development background along with current support role.
• Strong and proven background with experience in Troubleshooting on the Mobile platform
• Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
• Strong orientation towards Technical and functional aspects of the product.
• Strong influencing skills and ability to prioritize the backlog.
• Understanding of customer support processes and tools.

About Company

‘Good Good Piggy’ is an Ed-FinTech start-up that encourages the new generation to develop the life-skill of managing the entire money management equation digitally, because the future of money is digital. We recognize the importance of reinforcing good behaviour, habits and skills from a young age.

Job Description

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Total Experience: 2 to 5 Years
• Notice Period: 30-45 Days
• Preferred Location: Delhi NCR
• Role: Full Stack Developer
• Industry Type: Ed-FinTech
• Employment Type: Full Time, Permanent
• Role Category: Software Development

Responsibilities

• Architect, build and maintain excellent React Native applications with clean code.
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Setup/configure CI/CD pipeline leveraging AWS native services or traditional tools (e.g. Jenkins, GitHub, Artifactory, SonarQube, etc)
• Deploy applications on AWS platform leveraging AWS platform services like EC2, EBS, S3, CodeArtifact etc
• Integrate third-party API's.
• Write unit and integration tests.
• Release applications to IOS and Google Play stores.
• Work with native modules when required.
• Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.

Skills And Qualifications

• 2+ years of professional experience working with React Native.
• Experience working with Swift, Java required.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work.
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• Working with Agile framework especially is necessary
• Organizational and leadership abilities
• Excellent communication skills
• Problem-solving aptitude

Education

B.Tech/B.E./MCA or Equivalent

About Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling
our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!

Department: Customer Experience

Role: Customer Experience Executive
Location: We are location agnostic & operating in a hybrid model
Core Responsibilities

•  Resolve customers’ queries and issues through voice, email, social, social media channels following the defined process in specified timelines.
• Able to take Inbound calls/make Outbound calls for resolving real-time Customer queries, Customer retention, and offering certain marketing offers, etc.
• Meet the average response time along with productivity while ensuring you follow all quality parameters, SLA with 100% Customer satisfaction.
• To ensure all the customer queries/issues are being resolved on priority with clarity and promptness.

What are we looking for?

• Willing to work in rotational shifts and weeks off (24*7 environment). Initially, it will be 6 days (but will be changed to 5 days a week later).
• Must be proficient with Hindi, English & speaking another language will be an added advantage (Bengali, Gujarati, Kannada, Marathi).
• Should have a minimum of 1-3 years of work experience as a CX executive preferably in E-commerce, Consumer Tech, Hospitality, ITES, Gaming domain.
• Should have managed - Emails/Calls/Chat/Social Media queries.
• Ability to multi-task, and must have excellent communication skills.

Pre-assessment Test Link:- https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ" target="_blank">https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ

We are seeking a Product Designer with a passion for finding solutions that allow customers to intuitively use our products. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer. You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.

Responsibilities:

• By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision.
• Set design requirements based on information from internal teams and user research.
• Identify new product improvement opportunities.
• Analyze how a new product satisfies market needs and consumer preferences.
• Stay up to date on current industry trends and market conditions.
• Coordinate with other design team members to ensure consistent and accurate communication.
• Modify and revise existing designs to meet changing customer preferences.
• Work closely with product engineers to suggest improvements for products and processes.
• Present product design ideas to cross-functional teams and senior leadership.

Requirements:

• Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
• An intuitive eye for customer needs beyond the obvious.
• Excellent attention to detail.
• Ability to collaborate with cross-functional team members.
• Ability to collect and interpret both qualitative and quantitative feedback.
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
• Ability to effectively communicate and persuade around design concepts.
• Passion for design; not satisfied with the status quo and always thinking of ways to improve.
• Creative problem-solving skills.
• Dynamic, creative personality, effective at engaging and influencing a variety of audiences.
• Provide assistance to product engineers when needed.
• Recommend new tools and technologies by staying abreast of the latest trends and techniques.
• From good product based background.
• Knowledge of FIGMA is must.