Telesales Executive

The Admissions Counsellor will serve as a trusted advisor to working professionals exploring higher education and upskilling opportunities. The role focuses on understanding each learner’s career goals, offering informed program guidance, and ensuring a smooth transition from enquiry to enrollment. This is a consultative, relationship-driven position that requires professionalism, strong communication skills, and the ability to support adult learners in making informed decisions.

Key Responsibilities

• Engage with prospective learners—primarily experienced professionals—through calls, email, and digital platforms to understand their academic and career aspirations.
• Provide personalized guidance on program suitability, learning pathways, fee structures, and enrollment procedures.
• Conduct meaningful conversations to assess the learner’s background and recommend programs aligned with their career progression.
• Build and maintain strong relationships through consistent follow-up and professional communication.
• Manage the end-to-end admissions cycle, ensuring timely application processing and a seamless learner experience.
• Maintain accurate and detailed records of all interactions and lead movements in CRM systems.
• Collaborate with academic, support, and operations teams to ensure smooth onboarding for newly enrolled candidates.
• Provide feedback to internal teams regarding learner expectations and market trends.
• Uphold Uni Athena’s communication standards and represent the brand with credibility and empathy.

Required Skills & Qualifications

• Bachelor’s degree in any discipline; postgraduate qualification is an advantage.
• Prior experience in admissions, counselling, customer success, EdTech, or consulting preferred.
• Excellent verbal and written communication skills suited for interacting with mid-career professionals.
• Strong listening, analytical, and advisory abilities.
• Ability to manage multiple leads, prioritize tasks, and meet deadlines without compromising relationship quality.
• Professional demeanor with a commitment to learner-centric service.
• Proficiency in CRM tools and digital communication platforms.

Job Title: Software Development Engineer 2 (SDE 2) – React / Next.js / React Native

Location: Remote

Job Type: Full-TimeAbout the Role

We are looking for a passionate and skilled SDE 2 with strong experience in React.js and Next.js, and an eagerness to contribute to mobile app development using React Native. As a core member of our frontend team, you'll play a critical role in building scalable web applications and delivering a seamless mobile experience.Responsibilities

• Design, develop, and maintain complex frontend applications using React.js and Next.js
• Collaborate with designers and backend engineers to implement responsive, high-quality UI/UX
• Participate in architectural decisions and contribute to improving development workflows
• Contribute to the development of cross-platform mobile apps using React Native
• Write clean, maintainable, and well-tested code
• Perform code reviews and mentor junior engineers as needed
• Stay up to date with the latest trends and best practices in frontend and mobile development

Requirements

• 3–5 years of experience in software development, with a focus on frontend technologies
• Strong proficiency in React.js and Next.js
• Good understanding of JavaScript, TypeScript, and modern frontend tooling (Webpack, Babel, etc.)
• Experience with state management libraries (Redux, Zustand, Recoil, etc.)
• Familiarity or hands-on experience with React Native or willingness to work on mobile apps
• Knowledge of RESTful APIs and frontend-backend integration
• Experience with Git and modern CI/CD pipelines
• Excellent problem-solving, debugging, and analytical skills
• Strong communication and team collaboration abilities

Nice to Have

• Experience with SSR and performance optimization in Next.js
• Familiarity with native mobile development (Android/iOS)
• Knowledge of testing frameworks like Jest, React Testing Library, Detox, etc.
• Experience with app deployment to App Store / Play Store

What you will do:

• Planning concepts by studying relevant information and materials
• Illustrating concepts by designing examples of art arrangement, size, type size and style
• Preparing finished art by operating necessary equipment and software
• Communicating with teams about layout and design
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Adobe illustrator (must)

You should apply If you:

• Bachelor’s degree in graphic design or related field.
• Experience as a graphic designer or in related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Adobe illustrator, Photoshop
• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
• Experience with computer-aided design.

An innovative place to explore next-generation technologies for students and all techenthusiasts.

A team of highly charged dynamic individuals, a cohesive unit that has been driven with the desire totransformthewayEngineeringandSTEMeducationislookedatandaccessedaroundtheglobe.Havingthemodest of starts in the year 2012, we have grown from strength to strength, thanks to our team of highlymotivated engineers and curious learners who took it upon themselves to develop a product that couldusher in making Robotics ubiquitous. The brand SP Robotic Works strives to be the first one globally tointroducetomorrow’sgenerationstothe world of techlearning.

Today, the company has India's Largest Network of Maker Labs and is also spreading its wingsInternationally with debut in Australia. , the company introduces learners to othercutting edge fields too such as Internet of Things, Virtual Reality, Computer Vision and more etc. With an aimto reach millions of students every year across 10+ countries by 2025, the team has ensured qualityeducationtoallstudentsthroughitspersonalizedandgamifiede-learningplatformwhichsynchronizeswiththehands-onkitdevelopedbytheteamfor learningvarious technologies.

The backbone of the company is its community - that is considered the most active tech community in Indiainnovatingitswaythrough variousIndustrysectors. Withopportunitiesfor learnerstoapply theireducation in real-time, every initiative is undertaken with the aim of making learners not just become awareofcuttingedge concepts,but tomake them creatorsandarchitects of asustainablefuture!

Software Engineering

• 4+ years of experience in designing, developing, and maintaining React-based applications
• 4+ years of hands-on experience in developing medium to large-scale applications using Javascript frameworks
• Experience with projects that involve, improving the reliability and performance of your web-apps, by leveraging different observability tools like Lighthouse, Sentry, and Datadog.
• Good understanding of functional programming paradigms and UI architecture patterns
• A decent understanding of cloud infrastructure like AWS to orchestrate and manage our applications.
• Experience with testing frameworks like JEST, modern auth mechanisms, and server-side rendering through frameworks like NextJS
• Experience with backend technologies like JAVA, and Kotlin would be good to have.

Product Development

• Ability to scope, review and refine user stories for technical completeness and to resolve dependency risks.
• Well-versed in working in an agile environment and being involved in different stages of SDLC - Design, Development, Code Review, Testing, and Release Management
• Ability to work with different CI/CD frameworks, with hands-on experience with Git or any similar source code management tools
• Continuously refactor applications so that they are easy to maintain, easy to extend, and contribute to

Your Tech Stack

Web Application Frameworks: React, Ruby on Rails

Programming Languages: ReasonML/Rescript, Typescript, Javascript, Kotlin, HTML, CSS

Tools and Libraries: Webpack, Sentry, NextJS, NodeJS, Jest, Figma

Communication: HTTP, GraphQL, Amazon SQS, Amazon SNS

Observability: Google Analytics, Lighthouse, Sentry, Kibana, Datadog

What you will build with us?

The front-end platform at Porter is geared toward developing a variety of products for customers, partners, and our internal teams. You will be a part of Porter’s Web Engineering Platform team.

What will be your primary focus?

1. enabling our engineering teams to create highly reliable and scalable software systems, reduce client and server outages and increase system hygiene.
2. building the right set of tooling and flows for our web and mobile teams, for improving developer productivity. This will enable our application teams to churn out user features rapidly and will help them build the best-in-class product solutions for our business teams.
3. work on security initiatives, to protect information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction in order to provide confidentiality, integrity, and availability.

What will you closely influence?

1. Providing the right user experience to our customers, partners, and cc agents when they reach out to us
2. Building tools to help boost user growth on our platform including our driver onboarding, training and certification system, referral system, and lead management models. A step towards sustainable user growth and providing personalized experiences, on our platform
3. Unlocking new growth levels for Porter, in form of our new vibrant customer base through business initiatives like Packers and Movers, Part-Load, and help Porter on its journey to becoming a super Logistic App.
4. Enabling us to engage our partner ecosystem better with our fast-moving initiatives in the Insurance and Lending segments. Your work here will directly impact the livelihood of our partners
5. Solving problems related to optimal pricepoint for partners and customers, matchmaking with supply and demand, and building confidence around payment experience and location tracking.

                                          Business Development Manager- Job Description

Responsibilities

• Lead generation through various marketing activities, cold call and networking.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Developing sales plan, prospecting / identification of opportunities, customer presentations, managing RFI / RFP responses, and winning opportunities.
• Achieve set targets in terms of revenue, profitability, collection and other result areas.
• Work with technical team and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

• Manage Key Accounts, develop and maintain client relationship.
• New Account Development, Developing relationships with key decision-makers in target organizations for business development.
• Understanding and coordinating client's needs / enhancements and consulting with team to provide solutions in adherence to delivery schedules.

 Skill Sets

• Knowledge of IT Infrastructure Solutions and Services.
• Knowledge of Networking products like Switches, Routers, structured cabling , NAS SAN Storage, CCTV etc.

• Knowledge of of IT Security products like UTM, firewall, VA-PT Cyber Security and End Point Security.

• Knowledge of Computing like Servers, Desktops etc.

 Requirements

• Technical Background (BE, B.Tech, B Sc, BCA, B.com, Diploma) MBA a strong plus.
• Good track record in IT Hardware, Software & Services sales.
• 3 to 12 years of Corporate Sales experience in IT Industry mandatory. 
• Excellent interpersonal, diplomacy and conflict-resolution skills.
• Good Personal Networking Skills.

Responsibilities:

• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Requirements:

• Graduate (Any Discipline)
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• Excellent English - Verbal & Written (Highly Professional English)
• Excellent Excel Capabilities as we need to submit monthly SLA reports to clients. (Should be an expert)