Tele sales Associate

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role -Senior Graphic Designer - Branding

Experience Level - 3+ years

Location - Bangalore

Job Description :

This is a full-time on-site role for a Senior Graphic Designer in Bengaluru. The Senior Graphic Designer will be responsible for creating graphics, designing logos, developing branding, and typography. They will be expected to interpret design briefs, collaborate with internal and external stakeholders, and deliver high-quality designs.

Qualifications :

● Expertise in Graphics, Graphic Design, Logo Design, and Branding

● Advanced skills in Typography

● Hands-on experience with design software like Adobe Creative Suite or Sketch

● Strong understanding of visual communication principles

● Ability to interpret client needs and design briefs into actionable design solutions

● Experience in managing multiple projects and meeting deadlines

● Excellent interpersonal and communication skills to collaborate with other team members and stakeholders

● Experience in advertising or creative agencies is a plus

● 3 + creative design experience

Please attach your portfolio/Behance link to the resume while applying

Job Title : Senior Software Engineer

Experience : 5+ Years

Location : Mumbai (Work from Office)

Notice Period : Immediate to 15 Days

Mandatory Skills :

Platform Engineering, Backend Development, Python/Golang/Node.js/Elixir, Microservices, REST APIs, Cloud-Native Architecture, Distributed Systems, SQL, Cloud Platforms (AWS/Azure/GCP), Product-Based Experience

Role Overview :

We are looking for a Senior Software Engineer with strong backend engineering expertise to design, build, and scale cloud-native platform services. The ideal candidate should have experience working in product-based organizations, building highly scalable distributed systems, and contributing to platform engineering initiatives.

You will work closely with Product, DevOps, Security, and Engineering teams to build reliable, secure, and high-performance backend systems while driving technical excellence across the organization.

Key Responsibilities :

• Design, develop, and enhance core platform modules and shared backend services.
• Build scalable REST APIs, backend services, and data pipelines for high-volume production environments.
• Participate in architecture discussions and contribute to technical design decisions.
• Collaborate with Product, DevOps, Security, and Data Engineering teams to deliver scalable solutions.
• Design systems with a focus on scalability, performance, security, maintainability, and reliability.
• Troubleshoot complex production issues and implement permanent solutions.
• Review code, mentor engineers, and promote engineering best practices.
• Improve platform reliability, observability, and developer productivity.
• Drive continuous improvements in coding standards, architecture, and development processes.

Required Skills & Qualifications :

• 5+ years of software development experience in product-based companies (B2B experience preferred).
• Strong backend development experience using one or more of :
• Python
• Golang
• Node.js
• Elixir
• Hands-on experience with Microservices Architecture.
• Strong understanding of Cloud-Native Application Development.
• Experience designing and developing RESTful APIs and backend services.
• Minimum 3 years of experience working on cloud-based, customer-facing production applications.
• Strong knowledge of Distributed Systems Design.
• Experience with relational and NoSQL databases.
• Good understanding of SQL and data modeling.
• Experience designing reusable platform services consumed by multiple engineering teams.
• Strong product mindset with the ability to balance business requirements and technical excellence.
• Backend-focused engineer with exposure to frontend technologies.

Preferred Skills :

• Experience building highly scalable distributed platforms.
• Strong debugging and performance optimization skills.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Familiarity with DevOps practices, CI/CD pipelines, monitoring, logging, and observability tools.
• Excellent analytical, communication, and problem-solving skills.
• Experience mentoring engineers and driving technical initiatives.

Preferred Background :

• Product-Based Organization
• Platform Engineering Team
• FinTech or B2B SaaS products (preferred)

Role Summary

The Director, Client Relations – Staff Augmentation will lead the end-to-end ownership, scaling, and expansion of the staff augmentation business for key global clients, primarily in North America. This role will be responsible for building and growing a high-quality offshore delivery organization, scaling from an initial team of 10 plus FTEs to 100 plus FTEs across multiple client owned processes.

The Director will act as the senior most client interface, partnering with client leadership to understand demand, define the right staffing model, and ensure seamless execution. This role combines business growth, workforce strategy, delivery governance, and organizational building.

The role will also carry full ownership of the P&L for this line of business, including revenue growth, cost optimization, and long-term scalability.

Key Responsibilities

1) Client Leadership and Business Ownership

• Act as the primary point of contact for senior client stakeholders.
• Build strong executive relationships and position the organization as a trusted partner.
• Own the overall engagement, including delivery quality, growth, and client satisfaction.
• Identify opportunities to expand scope, increase FTE count, and introduce additional processes.
• Lead business reviews with clear insights, growth roadmap, and value delivered.

2) Staff Augmentation Strategy and Workforce Planning

• Define staffing strategy including FTE sizing, role mix, and skill requirements.
• Translate client requirements into structured staffing plans.
• Design scalable team structures and reporting hierarchies.
• Establish frameworks for ramp up from small teams to large scale operations.
• Ensure optimal utilization and capacity planning.

3) Delivery Governance and Operational Excellence

• Oversee delivery across all teams ensuring SLA adherence and quality.
• Define KPIs for performance, productivity, and turnaround time.
• Establish governance cadence and reporting mechanisms.
• Ensure consistency across multiple processes and teams.
• Drive strong issue resolution and escalation handling.

4) Transition and Process Onboarding Oversight

• Guide onboarding of new processes into the staff augmentation model.
• Ensure structured knowledge transfer and documentation.
• Define standard onboarding playbooks.
• Identify risks and readiness gaps during expansion.

5) Organization Building and Talent Leadership

• Lead hiring strategy to support rapid scale up.
• Build strong leadership layers including managers and leads.
• Establish training, cross skilling, and career progression plans.
• Drive a high performance culture with clear accountability.

6) Business Ownership, Revenue Growth, and Financial Management

• Own the line of business including revenue, cost, and profitability.
• Drive revenue expansion by increasing FTE count and adding new processes.
• Define pricing aligned with effort and delivery complexity.
• Monitor revenue realization and billing accuracy.
• Manage cost structure including hiring, utilization, and overheads.
• Optimize FTE mix to balance cost and performance.
• Build financial models for workforce planning and growth.

7) Leadership, Team Development, and Organizational Scaling

• Mentor managers and team leads across processes.
• Build second line leadership.
• Establish performance expectations and review mechanisms.
• Drive ownership and continuous improvement culture.

8) Internal Reporting and Strategic Visibility

• Provide updates to leadership on revenue, cost, margins, and growth.
• Present challenges and mitigation plans.
• Track key business metrics such as utilization and productivity.
• Build dashboards for visibility.
• Support strategic decision making with insights and projections.

Success Measures

• Scale from initial team to 100 plus FTEs with stable delivery.
• High client satisfaction and strong relationships.
• Expansion across processes and geographies.
• Consistent SLA performance.
• Strong financial performance and margins.

Required Qualifications

• Bachelor’s degree in Commerce, Finance, or Business. MBA preferred.
• 12 to 18 plus years of relevant experience.
• Experience scaling teams and managing global clients.
• Strong workforce planning and governance experience.

Preferred Experience

• Exposure to finance operations such as Accounts Payable.
• Experience in offshore delivery models.
• Familiarity with SLA frameworks and staffing models.
• Experience scaling new business lines.

Competencies

• Strong ownership mindset.
• Excellent stakeholder management.
• Structured thinking and execution.
• Strong people leadership.
• Commercial awareness and growth orientation.

Reporting and Location

• Reporting to: Head of Operations or Business Unit Head
• Location: Bangalore or Mangalore with overlap for North America time zones

Business Development Manager – US Market (India-based)

JOB LOCATION : India (Remote/Hybrid | Travel as required)

EXPERIENCE : 5–8 Years

ROLE TYPE : Individual Contributors REPORTING TO: Director of Sales WORK TIMINGS : 6 PM to 2 AM IST

Responsibilities:

●      Proactively identify and hunt for new business opportunities in the US market through intelligent prospecting across email, LinkedIn, calls, referrals, and other modern outreach channels.

●      Research target accounts and inbound leads using AI-powered tools, market signals, and business data to identify pain points, opportunities, and decision-makers.

●      Craft highly personalized and thoughtful outreach messages that resonate with prospects and initiate high-quality conversations.

●      Conduct discovery calls to deeply understand client challenges and tailor offerings accordingly.

●      Build and maintain a healthy pipeline of qualified opportunities with weekly and monthly metrics.

●      Own the sales process from initial contact to deal closure, working closely with pre-sales and delivery teams for solutioning.

●      Stay updated with industry trends, buyer behavior, and emerging technologies to steer intelligent conversations.

●      Maintain CRM hygiene, regularly update outreach activity and pipeline stages, and report on progress.

●      Travel occasionally to meet clients, attend events or conferences (mainly in the US).

Must-Have Skills :

●      6–10 years of proven experience in B2B technology services sales— preferably in enterprise application development, custom software, or digital transformation.

●      Prior experience in selling to US-based clients from India is a must.

●      Strong consultative sales skills with the ability to navigate complex enterprise environments and influence senior decision-makers.

●      Tech-savvy with hands-on experience using tools like LinkedIn Sales Navigator, Apollo/ZoomInfo, HubSpot/CRM, AI email assistants, and sales automation platforms.

●      Highly intelligent with excellent communication skills, strategic thinking, and an ability to ask the right questions.

●      Self-driven and outcome-oriented with a strong sense of ownership.

●      Willingness to travel when required for on-site client meetings or trade show

Good to Have Skills:

●      Exposure to key industries like Manufacturing, Healthcare, or BFSI.

●      Familiarity with modern sales enablement tools and AI-driven prospecting platforms.

●      Prior experience working in a startup or fast-growth environment.

Salesforce Developer

Job Summary:

Salesforce Developer will work with business and technology partners to maintain and enhance their Customer Relationship Management system (Salesforce.com). You must be a leader and a self-starter with the ability to propose innovative solutions based on a solid understanding of business strategy, regulatory changes, industry direction, and above all, Salesforce platform expertise key to creating an efficient, comprehensive and visually optimized product.

Experience: 3+ years

Responsibilities and Duties:

• Design and implement the key technical components of the solution and help the team to develop and deliver the project deliverables.
• Identify and confirm technical design risks, and develop mitigating approaches, judge the trade-offs with technology and feasibility and makes choices that fit the constraints of the project.
• Help reduce the overall project technical risk by uncovering design issues early in the project life-cycle, share implementation best practices, and recommending solution alternatives.
• Partners with the Technical Lead to conduct design/code reviews during major project milestones.

Required Skills :

• 3+ years overall experience, with a minimum year of experience in Salesforce with proven capability in designing software on the Force.com platform, with hands-on participation.
• Strong technical foundation including knowledge of different programming paradigms OOP/ Functional Programming/ Procedural Programming.
• Hands-on experience in LWC
• Advanced knowledge of Apex, VisualForce, Lightning, Chatter API, Connect API, Tooling API, Metadata API, Rest API, SOAP API, Bulk API, etc.
•  Extending functionality via Workflows, Apex code, Triggers, Apex Email Services, SOQL, Apex Web Service Callouts, Scheduled, Batch, Asynchronous, SOQL/SOSL
• Must already be working as a Salesforce Developer or a Senior Salesforce Developer
• Good knowledge of Lightning Web Components or Aura Components is a must.
• Strong experience in Agile methodology and ability to deliver in a global team environment with members working remotely in various time zones
• Communication Skills must be excellent across roles

Good to Have:

- PD1 Certification

- Good Knowledge of JavaScript frameworks like React, Angular, Backbone, etc.

Job description

We are seeking a highly skilled and experienced Backend Developer to join our team at Infomance. The ideal candidate will have a minimum of 3 years of hands-on experience in developing and managing WordPress websites, deploying sites on AWS, and managing servers through cPanel. This role is critical in ensuring the seamless performance, security, and scalability of our web platform.

Key Responsibilities:

• Develop and maintain the server end of our WordPress website.
• Manage and optimize the AWS server environment to ensure high performance and reliability.
• Deploy and manage WordPress sites on AWS.
• Utilize cPanel for server management, including setting up and configuring domains, email accounts, databases, and other hosting features.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Ensure the security and integrity of the website and server infrastructure.
• Troubleshoot and resolve website and server issues promptly.
• Implement and maintain automated backup and disaster recovery solutions.
• Monitor server performance and optimize for speed and efficiency.
• Stay updated with the latest industry trends and technologies to ensure our platform remains at the cutting edge.

Required Skills:

1.. WordPress Development:

• Proficient in PHP, MySQL, HTML, CSS, and JavaScript.
• Experience in developing custom WordPress themes and plugins.
• Understanding of WordPress core and architecture.

2.. AWS (Amazon Web Services):

• Extensive experience with EC2, S3, RDS, and other relevant AWS services.
• Expertise in deploying and managing WordPress sites on AWS.
• Knowledge of AWS security best practices.

3.. Server Management:

• Proficiency with cPanel for server management.
• Experience in setting up and configuring domains, email accounts, and databases using cPanel.
• Ability to optimize server performance and ensure reliability.

4.. Version Control Systems:

• Experience with Git for version control and collaboration.
• Understanding of best practices for code management and deployment.

5.. API Integration:

• Familiarity with RESTful APIs and third-party integrations.
• Ability to implement and manage API connections effectively.

6.. Security:

• Strong understanding of web and server security practices.
• Experience in implementing security measures to protect the website and server infrastructure.

7.. Problem-Solving:

• Excellent troubleshooting skills.
• Ability to diagnose and resolve website and server issues promptly.

8.. Performance Optimization:

• Knowledge of techniques to optimize website speed and efficiency.
• Experience with caching, load balancing, and other performance-enhancing practices.

9.. Backup and Recovery:

• Experience in implementing automated backup solutions.
• Ability to manage disaster recovery processes effectively.

10.. Collaboration and Communication:

• Strong communication skills for working with cross-functional teams.
• Ability to collaborate effectively with front-end developers and other stakeholders.

Preferred Qualifications:

• Experience with full-stack development on WordPress.
• Knowledge of serverless architectures and microservices.
• Experience with other cloud platforms like Google Cloud or Azure.
• Understanding of DevOps practices and CI/CD pipelines.

• Design and Build advanced applications for the Android.
• Work with outside data sources and Rest API's
• Worked on MVVM architecture, third party libraries etc.
• Experience with Kotlin, Rxjava.

Job Responsibilities:

• You will build new features across everything from the backend logic to UI components.
• Working on back-end web development using core PHP/ Laravel framework. 
• You have a good understanding of backend and database technologies. This means that you are comfortable owning and working on a feature end-to-end on both its frontend and backend parts.
• Working on database management and operations using MySQL
• Explore new technologies, new platforms, API integration and development, database development, etc. to help the company build desired product 
• Ability to write clean, scalable, and highly testable code
• Solid understanding of software development best practices

Your Role

We at Innovaccer are looking for  Software Development Engineer-II (Backend) to build the most amazing product experience. You’ll get to work with other engineers to build delightful feature experience to understand and solve our customer’s pain points.

A Day in the Life

• Building efficient and reusable applications and abstractions.
• Identify and communicate back-end best practices.
• Participate in the project life-cycle from pitch/prototyping through definition and design to build, integration, QA and delivery
• Analyse and improve the performance, scalability, stability, and security of the product
• Improve engineering standards, tooling, and processes

What You Need

• 3+ years of experience with a start-up mentality and high willingness to learn
• Solid knowledge of Python and experience with any web framework (Django, etc)
• Aggressive problem diagnosis and creative problem-solving skill
• Experience in Web Services and REST.
• Experience in RDBMS & NoSQL database.
• Experience in Solution Architecture.
• Proven experience with Git.
• Knowledge of high-level JavaScript concepts like asynchronous programming, closures, promises, data-binding, async-await, etc.
• Bachelor's degree in Computer Science/Software Engineering.

Preferred Skills

• Expert in Python and Django Code Reviews
• Server Deployment
• Mongo DB/Postgres SQL DB
• JIRA Administration

What We Offer

• Industry-focused Certifications: We want you to be a subject matter expert in what you do. So, whether it’s our product or our domain, you will dive straight in and be certified by the best in the world.
• Quarterly Rewards and Recognition Programs: We foster learning and encourage people to take moonshots. When you achieve your goals, we recognize and reward your hard work. 
• Health Benefits: We cover health insurance for you and your loved ones. 
• Sabbatical Policy: We encourage people to take time off and rejuvenate, upskill and pursue their interests so that they can generate new ideas for innovating at Innovaccer.
• Pet-friendly office and open floor plan. No mundane cubicles.