Technology Lead - Platform

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.

Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

 Your Opportunity:

As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.

 Your Responsibility:

1. Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
2. Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
3. Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
4. Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
5. Work with cross-functional teams to address all technical dependencies
6. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
7. Actively participate in technical innovations, external presentations, technical publications etc.
8. Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
9. Deploy and monitor products on Cloud platforms

 Our Ideal Candidate:

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

 Your Qualifications:

1. 11+ years of experience as an Engineer
2. Ability to work with teams in a collaborative and productive manner
3. Strong computer science fundamentals in data structures and algorithms
4. A self-motivated learner and builder with strong customer focus and obsession with quality

 Must-Have:

1. Strong Expertise in Backend Technologies- Java, Spring Boot, etc 
2. Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
3. Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
4. Hands-on in Architecting and developing large scale applications
5. Hands-on debugging skills
6. Design for performance, scalability, fault tolerance and high availability

 Good to have:

1. Experience in Client-side technologies such as jQuery
2. Experience in Front End Technologies is good to have (Javascript, React)
3. Experience with Storage systems - NoSQL (Cassandra/MongoDB)
4. Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features

  Behavioural traits: 

1. Excellent communication and technical leadership skills
2. Can-do attitude to take BIG problems by their horns and solve them
3. Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
4. Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

• Design, architect, and build high-quality scalable systems
• Review system design and architecture, code, and test plans
• Handle technical questions and escalations from clients
• Own projects end-to-end, including gathering requirements, solutioning and designing architecture, developing, testing, deploying, and maintaining systems
• Interact and collaborate with our high-quality technical team across India and the US

Basic Qualifications

Candidates for this role must have:

• Bachelor’s degree in computer science or a related field
• At least three years of experience writing production code of increasing complexity
• Strong understanding of computer science fundamentals, including algorithms, complexity analysis, data structures, problem solving, and object-oriented analysis and design
• Proficiency in at least one of the following: Java, C, C++, C#, Ruby, Scala, Python
• Experience refactoring code and evolving architectures
• Experience crafting unit, integration, functional and regression tests

 Preferred Qualifications

• Master’s degree in computer science or a related field
• Experience developing in a Linux environment
• Experience applying service-oriented architecture techniques to production use cases
• Experience in developing secure, multi-platform mobile applications

• Hands-on Java Engineers, with experience building consumer-facing or enterprise applications using Java stack – Spring, Hibernate, MySQL
• Strong problem solving and analytical skills
• Strong understanding of Object-Oriented Programming concepts and Design patterns.

Do You Know? (Skills good to have)

• Exposure to building service-oriented distributed systems
• In building systems that process big data in a distributed environment, either in real-time streaming or offline batching.
• In messaging systems like Kafka, RabbitMQ, kinesis, etc.
• In real-time computation tools like Storm / Spark or Hadoop-based tools.
• In Data warehousing technologies like Redshift, BigQuery, etc.

Job Title: Senior Java Developer

Department: Technology and Research

Reports to:  Technical Lead

Context

Sampana Digital (SDPL) (http://www.sampanadigital.com">www.sampanadigital.com)  is a digital technology company that provides end-to-end product engineering and digital transformation services. Our engineering services includes web & mobile application development, user experience design, cloud, testing and infrastructure managed services to transform businesses digitally. We also enable enterprises with contextual and personalized two-way multi-channel mobile communications, including SMS, voice, email and PWA technology.

We believe in small teams of smart, committed, and diverse individuals coming together and form a breakthrough insight. We are a team of passionate professionals to craft an unbeatable culture and services.

Come and join us!   

Role Description

We are looking for a Senior Java Developer with experience in building high-performing, scalable, enterprise-grade applications.

You will be part of a talented software team that works on mission-critical applications, and your roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Job Responsibilities:

• Work with and direct the team’s software engineers in setting the standards for coding, testing and software quality
• Collaborate closely with the team’s BAs on the efficient transition of BDD’s and Swaggers to the engineers as part of the overall workflow.
• Oversee and manage the scope, timeline, and goals forth delivery of working software
• Oversee and assist in the production of comprehensive documentation
• Oversee and provide support to production cutovers and migrations as required
• Lead the analysis and resolution of technical and application problems
• Supporting the Scrum Master
• Participate in and support backlog grooming, sprint planning, daily stand-ups, reviews, retrospectives, release planning, demos and other Scrum related meetings
• Provide clear reporting on the status of the scope, timeline and progress for the delivery of working software
• Assist in setting up a robust out of hours support process
• Assist in the prioritisation of bugs and defects
• Providing Guidance and Mentoring
• Participate in peer reviews of solution designs and related code
• Provide technical leadership to the teams’ software engineers through coaching and mentorship
• Identify and encourage areas for growth, education and development within the team

General

• Self-Starting Leader capable or working under pressure
• Curious and engaged in Continuous Learning and Professional Development
• Strong DevOps experience
• Java and Spring Developer with +5 years’ experience with the following skills
• Java 1.8+
• Spring
• Microservices with Spring-boot
• Spring cloud config
• Unit tests with Spring-boot
• Docker
• Openshift/Kubernetes
• Basic understanding of API gateways
• OpenAPI (Swagger) specification.

Understanding of basic networking concepts

• Integration into backends via various protocols (SOAP,REST, XML-RPC etc) 
• CI/CD (Jenkins, pipelines etc)

The following additional skills would be advantageous:

• Spring reactive
• APIGEE
• Azure DevOps
• Pivotal Kubernetes
• Linux
• Azure Pipelines