MIICA Systems is building the next generation Analytical system myA2R for Quick Service Restaurants allowing Small and Medium enterprises with Single or Multiple of locations to capture, monitor and build transversal learning which will help in increasing their efficiencies and improve their business. The myA2R Platform provides the key capabilities to: • Capture the granular level data from the location of business • Automated crunching and mashing up of data to provide pre-built analytical views • Drive strategy decisions to improve the efficiencies at all levels of the business operations • Analyze and listen to the Voice of the Customer being provided thru the insights • Gain actionable insights to improve customer experience and sales We are looking for a Product Manager to own core MyA2R platform capabilities related to capture, analyze and present actionable insights. The ideal candidate will possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality. Responsibilities: • Articulate the vision, product roadmap and business requirements driven by intimate knowledge of the customer needs and market opportunities • Conduct market research supported by on-going visits to customers and non-customers • Provide actionable guidance to Development Team with clear prioritization of development efforts to deliver on their quarterly commitments • Work closely with designers and developers, providing thorough reviews and necessary guidance to iterate over solution designs • Create and present developer-facing work products (e.g. taxonomies, navigation, page flows) • Evangelize the product vision with effective and powerful communication • Create and present high-quality customer-facing deliverables (roadmaps, user stories, designs) • Guide the Product Marketing team to identify target customers, develop differentiated product messages, articulate key benefits, and execute go-to-market plans
• Strong Delivery Leadership, Manage delivery of multiple projects meeting the key performance objectives. Experience in Managing Complex Projects & Support Engagements. • Ability to assess true status of the delivery/project through proactive Delivery Review, Identifying risks and implementing corrective actions. Ability to get into details and troubleshoot based on situation demand. • Experience in people management. Experience to lead a large team. • Delivery Industrialization. Identifying and taking up new initiatives around Delivery Optimization • Managing Troubled Projects Experience of turning them around • Building a high performing organization • Recruitment and team building experience • Budget control and budget management • Strong technology background, hands-on experience on development, requirement gathering, effort estimation. Detail Skills and Responsibilities • 10+ years of experience in delivering complex projects & support engagements. • At least 5+ years of experience in Project Management. • Experience is Media domain is must. • Should have experience of 7+ years in software development, hands-on experience on development in web technologies like Java / J2EE / Java Spring / Hibernate • Strong Agile process understanding. With experience to track projects on JIRA • Excellent People Management skills • Demonstrated excellence at presenting complex topics to both executive and technical personnel • Should have strong client interfacing skills and preferably spent time at client location for at least a year. • Should have demonstrated good Orals and Written skills • Good knowledge of Estimation methods, norms and industry benchmarks • Strong negotiating skills • Ability to be a high-impact player on multiple simultaneous engagements • Resourceful with a solution-oriented approach and an ability to think laterally Must Have - Delivery Management, Customer Management, WorkForce Management, Cost Management, People Management, and Business Analysis.