
Subject Matter Expert (SME) – Operations
Job Title: Subject Matter Expert (SME) – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 2+ Years
Languages: English & Punjabi
About the Role:
We are looking for a Subject Matter Expert (SME) to support our Operations team. The SME will play a critical role in providing process expertise, guiding teams, and ensuring operational excellence in the service industry domain.
Key Responsibilities:
- Provide deep process expertise and domain knowledge in operations.
- Support the team with issue resolution, escalations, and process clarifications.
- Train and mentor team members on process improvements and best practices.
- Ensure compliance with SOPs, SLAs, and quality parameters.
- Collaborate with Team Leaders and Managers to optimize operational performance.
Skills & Requirements:
- Minimum 2+ years of experience in the service industry / BPO / KPO.
- Strong process knowledge and ability to guide team members.
- Excellent communication in English & Punjabi.
- Problem-solving and analytical skills with focus on quality and compliance.
- Flexible to work in rotational shifts (morning, evening, night).

About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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Dear Jobseekers,
Greetings from Techmango Technology Services!
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Company: CareStack
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About CareStack:
Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact.
Job Description:
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Responsibilities:
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Minimum of 3 years of demonstrated Customer Support experience.
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Competitive salary package.
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Dynamic and collaborative work environment.
Incentives and rewards for outstanding performance.
Comprehensive benefits package.
If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.
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Greetings from Amazon...!
It is our pleasure in personally inviting you to apply job with Amazon Development Centre India (ADCI). At Amazon we are inclined to hire people with passion for technology and you happened to be one of the shortlisted candidates. Our business is committed to recognizing potential and creating teams that embrace innovation.
Please find the Eligible criteria and requirements:
Job title : SDE – II (Software Development Engineer)
Role Opportunity : Permanent/Full Time/FTE/Regular
Work Location : Hyderabad/Bangalore/ Gurgaon
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- Strong Exposure to Data Structures, Algorithms, Coding, System Design (LLD, HLD, OOAD), Distributed systems, problem solving skills, Architecture (MVC/Microservices), logical thinking.
Amazon (ADCI) - If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. Amazon’s transportation systems get millions of packages to customers worldwide faster and cheaper while providing world class customer experience – from checkout to shipment tracking to delivery. Our software systems include services that handle thousands or requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve experience for millions of online shoppers. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.
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About Amazon India:
Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.
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- 3+ years’ experience building successful production software systems
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- BS/MS in Computer Science or equivalent
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- Experience in SQL or Non-SQL database.
- Strong sense of ownership, urgency, and drive.
- Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
- Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
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Good to Have:
- Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
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- Strong written and verbal communication skills preferred
Key Points to remember:
- Strong knowledge of the Software Development Life Cycle methodology
- Technical design, development and implementation decisions on the use of technology in area(s) of specialization.
- Write or modify programming code to suit customer's needs.
- Unit test to assure meets requirements, including integration test as needed.
- Ability to understand and analyze issues and uses judgment to make decisions.
- Strong problem solving & troubleshooting skills
- Strong communication skills
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