Subject Matter Expert (SME) – Operations

Role & Responsibilities

You will act as a force multiplier for the founders, owning GTM and scaling initiatives end-to-end: from strategy to execution to operating cadence.

GTM Strategy & Execution-

• Own the end-to-end ABM motion, unifying outbound, brand, and partnerships into a cohesive GTM flywheel.
• ICP evolution and segmentation
• Account and lead book rigor
• Messaging frameworks and multi-channel experimentation
• Automation for precision and scale
• Diagnose and unblock funnel bottlenecks using data-driven analysis in partnership with channel owners.
• Translate ambitious growth targets into:
• Clear operating cadences
• Dashboards and metrics
• First-principles optimisation loops
• Drive daily pipeline reviews, stand-ups, and execution cadences across outbound and RevOps
• Evolve reporting, play books, and metrics to enable real-time iteration and 10x scale.

Building & Leading GTM Teams

• Hire, mentor, and scale multi-layer GTM teams (managers + ICs).
• Instil execution rigour, accountability, and ownership across functions.
• Raise the operating bar across GTM through process, clarity, and cadence.

Ideal Candidate

• Top college graduate with experience in Founder’s Office / GTM Strategy / Growth / Strategy / Operations / Revenue Ops roles, preferably in startup or high-growth environments
• Mandatory (Experience 1): Must have 6+ years of experience in roles such as Founder’s Office, GTM Strategy, Growth, Strategy, Consulting, Revenue Ops, Startup leadership, VC, or Ex-Founder roles
• Mandatory (Experience 2): Must have direct experience working with founders and/or senior leadership, owning high-impact initiatives with end-to-end responsibility
• Mandatory (Experience 3): Must have hands-on team leadership experience, with direct people management responsibility for a minimum of 2 team members.
• Mandatory (Experience 4): Must have played a key role in scaling journeys such as 0→1, 1→10, or 1→100, including building processes, charters, and execution frameworks from scratch
• Mandatory (Experience 5): Must demonstrate strong first-principles thinking with hands-on execution, not limited to advisory or planning-only roles
• Mandatory (Graduation): Undergraduation from Top 7 IITs (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati) or BITS Pilani – Pilani campus
• Mandatory (Graduation Year): Candidates should have graduated between 2015 and 2020
• Mandatory (Current CTC): Should be greater than 35L.
• Mandatory (Note) : Product Managers' profiles will not be considered for this role.
• Mandatory (Overall Experience): Candidate’s overall experience should not exceed 12 years.
• Preferred (Early Career): Tier-1 internship or full-time role immediately post graduation; strong extracurricular or leadership experience during graduation is a plus

should have basic knowledge of meta ( FB and Instagram postings), meta ads, Google ads. 

-should be good enough in market and trend research. 

-should have good interaction with the team and  their capabilities. 

- should be able to acknowledge and train the team on the latest trends and keep the team motivated. 

-very good communication skills to interact with clients. 

-be in continuous engagement with the clients and understand their views

EverestEngineering -Software Engineering when you need it. High quality, scalable, distributed development teams are ready to help you now. Sustainable software development. Fit for purpose. Doing the right thing both for our customers and for yours.

As a team, we are passionate and motivated by the impact our organization can have on our customers, employees, the industry, and the world. We are here to accelerate software innovation by digitally connecting the global workforce. Through our experience, we know that working with remote teams and getting it right can become a competitive advantage for organizations. We want to provide this advantage to customers and partners that are trying to have a positive impact on the world through software innovation

Excellence is at the forefront of our mission. We see an opportunity to shift the narrative of working with offshore teams - from a frustrating cost-cutting exercise to a beneficial value addition.https://everest.engineering/

Our experience means we understand the problems software companies face trying to build offshore distributed teams because we've been there before ourselves.

We work iteratively together to manage these problems for you, or to provide extra capacity in peak times so that you can do what you do best – deliver amazing innovations and delighting your customers
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering" target="_blank">https://github.com/everest-engineering

Specialties- 

Big Data, Web Development, Mobile Development, Agile Development, Data Analytics, Software Product Development, and Remote Working

HeadQuarters- Melbourne, Victoria

We love people who in general - 

• have a passion to own and create amazing products.
• are able to clearly understand the customer’s problem.
• are a good collaborative problem solver.
• are a really really good team player.
• are open to learn from others and teach others.
• are able to take the meaningful feedback and improve continuously.
• can commit to inclusion, equality & diversity.
• can maintain integrity at work.

You are the one if - 

• you love solving problems.
• you have a keen interest in understanding and analysing the customer problems and solutions. 
• you possess good listening, communication (verbal & written) and presentation skills.
• you can empathise easily with customers.
• you can facilitate and lead workshops that generate customised business solutions.

• analyse the as-is system and collaborate with clients to create artefacts (personas, journeys, epics, stories, to-be system etc.) to outline business vision, objective, product roadmap, and a project release plan.
• effectively manage the scope and constraints of the project.
• work in agile teams that help in the successful delivery of a project.
• effectively prioritise and obtain buy-in from all the stakeholders to help the team with the requirements.
• write detailed stories to help the team understand the requirements.
• demonstrate flexibility in picking up things/roles needed for the successful delivery of the project. 
• collaborate with the UX team to understand and contribute to the user research & design process.
• be an effective liaison between the client and your team to manage the product backlog and keep an eye on the software delivery.

Job description

Ruby on Rails Developer Responsibilities :

- Designing and developing new web applications.

- Maintaining and troubleshooting existing web applications.

- Writing and maintaining reliable Ruby code.

- Integrating data storage solutions.

- Creating back-end components.

- Identifying and fixing bottlenecks and bugs.

- Integrating user-facing elements designed by the front-end team.

- Connecting applications with additional web servers.

- Maintaining APIs.

Ruby on Rails Developer Requirements :

- Bachelor's degree in Computer Science, Computer Engineering, or related field.

- Experience working with Ruby on Rails as well as libraries like Resque and RSpec.

- Ability to write clean Ruby code.

- Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.

• Languages: Javascript, Typescript, CSS
• Framework: React 17, knowledge of React hooks is important and knowledge about react context and redux is required too
• Packages manager: npm, yarn
• Knowledge of REST and GraphQL
• Control version: Git
• Hosting & deployment: AWS Amplify
• The automation UI was written in Vue therefore knowing about Vue may be a plus

How many hours are they expected to work? 

• - Full time position ( 40+ hours a week) 
•  

What hours should they work?

•  - Prefer 9-5 EST but there is wiggle room
•  

Will there be nights and weekends? 

• - Nights and weekends are not scheduled, however we are looking for someone that takes pride in their work and will lean in to hit a deadline or to fix a bug if it has a significant impact on the platform.
•  

Should they be expected to lead?

• - Yes, you should be expected to lead and to communicate/ cooperate with other devs as a team. Some coding might be alone but the hope of the app is that it all works seamlessly together and to ensure that there needs to be communication among all devs front end and back end. 
•  

Who will they report to?

• - They will report to Product OwnerRob and Product ManagerJulietta daily for standups and well as pushing tasks through the appropriate structure of review, QA, and production. 
• They will also report and check in with Client SuccessCourtney as we look to make the app have a seamless customer experience and customer value. The goal of Attribute should be to try and give as much value as quickly and easily as possible.

Will they work alone or in a team?

• In some spots they might be expected to work alone and on a separate sprint from others, however, everything needs to tie in and work together, because of that the developer must be team oriented in both development and problem solving.
• Additionally, there will be times that they should expect to work with people who are not particularly tech savvy ( ie. sales, marketing, customer success etc.) to collaborate on a specific feature to produce the best thing for the product.

Accountability

• The developer is both accountable for their code and the code of the team. They should take care and responsibility in the work that is done and if there are problems with the code in QA or production work as diligently as possible to fix that problem ( whether it is their code directly or not).
• As part of this all code will be attached from Github to Jira for developers to constantly upload their commits to Jira tasks
• A mistake is completely fine and expected, bugs are to be expected. What is asked is that you report it as soon as possible and are honest about it so that we can move forward in resolving it as soon as possible.

Customer, Usability, and Value Focused

• The end user of our product will be marketing professionals/head of marketing. At all times the developers need to take this into account and spend time thinking of the ease and the use cases that people will utilize their code or features in real life versus what is a way to make something work but in a vacuum. 

Quality focused

• Pushing out code is awesome, but if the code has a ton of bugs and does not do the required action that is practical for the user then it does not matter. We want a developer who is Quality focused and also hold their other developers accountable.

Focused on the whole 

• When producing a feature it is easy to sometime get sucked into how that features works in a vacuum. The developers need to be able to work together and understand the software architecture as a whole in order to make whatever feature they are working on be able to work with the other features that are built within the app ( and will be built or are on the roadmap for the future).

Creativity and Experimentation

• Developers are expected to work within structures, however, they are always encouraged to take time to think of creative solutions and to collaborate on new features or ways of making the product better.

Unfeathered, Honest, Respectful Communication

• Every developer should feel free to speak their mind in a respectful manner to other developers as well as anyone else in the entirety of the company. Any opinion, thought, or perspective will be listened to and valued. 

Next Man or Woman Up Mentality

• Never should anyone on the team defer a problem and say “ thats not my fault or problem”. We are one unit and one company. One problem is everyone's problem and should lean in to the “next man up philosophy” if you have the time and can help to fix the problem and bring it to a solution you should be willing to.

Upward Mobility and Vesting Opportunity

• This position will allow for upward mobility, increased responsibility, and for people who constantly go above and beyond an opportunity to vest into and own equity in the company