
Subject Matter Expert (SME) – Operations
Job Title: Subject Matter Expert (SME) – Operations
Location: Mohali / Karnal
Shift: Morning / Evening / Night
Experience: 2+ Years
Languages: English & Punjabi
About the Role:
We are looking for a Subject Matter Expert (SME) to support our Operations team. The SME will play a critical role in providing process expertise, guiding teams, and ensuring operational excellence in the service industry domain.
Key Responsibilities:
- Provide deep process expertise and domain knowledge in operations.
- Support the team with issue resolution, escalations, and process clarifications.
- Train and mentor team members on process improvements and best practices.
- Ensure compliance with SOPs, SLAs, and quality parameters.
- Collaborate with Team Leaders and Managers to optimize operational performance.
Skills & Requirements:
- Minimum 2+ years of experience in the service industry / BPO / KPO.
- Strong process knowledge and ability to guide team members.
- Excellent communication in English & Punjabi.
- Problem-solving and analytical skills with focus on quality and compliance.
- Flexible to work in rotational shifts (morning, evening, night).

About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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Role Summary:
The Relationship Executive will generate hospital-based leads by engaging doctors and counselling expectant parents on cord blood banking, diagnostics, and related services, while managing client presentations, enrollments, CRM reporting, and logistics coordination to drive business growth.
Key Areas of Responsibility:
- Meet doctors to promote the concept of cord blood banking and stem cell applications, and facilitate interaction with expectant parents.
- Promote diagnostics and other services introduced by the company from time to time and generate prescriptions.
- Visit hospitals, nursing homes, and relevant healthcare centers for lead generation, diagnostic business, and institutional tie-ups.
- Build strong relationships with hospital front-office staff, nursing staff, doctor attendants, and coordinators to enable client interaction and service promotion.
- Place drop boxes and flyer stands at strategic locations within hospitals and doctor chambers.
- Ensure regular refilling and upkeep of drop boxes and flyer stands with updated marketing material.
- Conduct counselling sessions at hospitals and doctor chambers to generate qualified leads.
- Update daily activities, lead generation, counselling, and follow-ups accurately in the CRM system.
- Call prospective clients for counselling and referrals, and conduct free presentations at their preferred location.
- Enroll clients, complete documentation, collect payments, coordinate delivery logistics, and share competitor/market information as required.
Qualification, Experience & Skills:
- Graduate in Pharmacy (B.Pharm / D.Pharm) or Life Sciences (preferred).
- prior experience in healthcare / hospital marketing is an added advantage.
- Good communication and interpersonal skills.
- Comfortable working in hospital environments and field-based roles.
- Basic knowledge of MS Office and willingness to learn CRM systems.
- Presentable, customer-oriented, and relationship-focused approach.
∙Need 8+ years of experience in Devops CICD
∙Managing large-scale AWS deployments using Infrastructure as Code (IaC) and k8s developer tools
∙Managing build/test/deployment of very large-scale systems, bridging between developers and live stacks
∙Actively troubleshoot issues that arise during development and production
∙Owning, learning, and deploying SW in support of customer-facing applications
∙Help establish DevOps best practices
∙Actively work to reduce system costs
∙Work with open-source technologies, helping to ensure robustness and secureness of said technologies
∙Actively work with CI/CD, GIT and other component parts of the build and deployment system
∙Leading skills with AWS cloud stack
∙Proven implementation experience with Infrastructure as Code (Terraform, Terragrunt, Flux, Helm charts)
at scale
∙Proven experience with Kubernetes at scale
∙Proven experience with cloud management tools beyond AWS console (k9s, lens)
∙Strong communicator who people want to work with – must be thought of as the ultimate collaborator
∙Solid team player
∙Strong experience with Linux-based infrastructures and AWS
∙Strong experience with databases such as MySQL, Redshift, Elasticsearch, Mongo, and others
∙Strong knowledge of JavaScript, GIT
∙Agile practitioner
Responsibilities
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Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
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Binding of UI elements to JavaScript object models
-
Creating RESTful services with Node.js
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Architect scalable web architectures
-
Work in a cross-functional team to deliver a complete user experience
-
Create Unit and Integration tests to ensure the quality of code
-
Be responsive to change requests and feature requests
-
Write code that is cross-platform and cross-device compatible
-
Ability to wear many hats and learn new technologies quickly
Dear Applicants
We are looking for a person to join our team and take an active role in building up Software products for our customers. The Candidate must have at least 3 years of experience in product development. Our ideal candidate should have experience in standalone long-term product development with MERN stack, team-leading skills, and the ability to scale the product functionalities to achieve the organization's goals.
Job Description
As a Senior Product Developer at Certcube, you will play a crucial role in developing and enhancing our in-house products. Your experience in Express JS, React JS, TypeScript, Visualization libraries, REST/ GraphQL API, and Generate AI will be invaluable in shaping the future of our product offerings.
Responsibilities
- Collaborate with product managers, designers, and front-end developers to understand product requirements and translate them into technical specifications.
- Develop and maintain products using Express, React, Node.js, and REST / GraphQL, ensuring high performance, scalability, and security.
- Implement Data visualizations and data analytics capabilities for better visibility of data with MERN technologies.
- Design and implement APIs for seamless communication between frontend and backend components.
- Implement Authentication and seamless authorization capabilities using the MERN stack.
- Manage and maintain backend databases like Mongo DB, and PostgreSQL.
- Integrate AI and machine learning capabilities into our cybersecurity products using predictive algorithms.
- Ensure the security of our products by implementing best practices and staying up-to-date with the latest cybersecurity trends.
- Perform code reviews, identify and fix bugs, and optimize application performance.
- Participate in the development of product roadmaps, making technical recommendations, and contributing to feature planning.
- Mentor and guide junior developers, fostering a collaborative and innovative development environment.
Qualifications and Skillset
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
- 3 years of professional experience in backend development, with a strong focus on React JS, TypeScript, Node, and Express framework.
- Proven expertise in GraphQL and experience with Generate AI or other AI/ML frameworks.
- Prior experience as a product developer in the cybersecurity domain is highly desirable.
- Strong knowledge of cybersecurity concepts and best practices.
- Proficiency in database design and management Excellent problem-solving skills and the ability to work independently and in a team.
- Strong communication skills, both written and verbal.
- Certifications in relevant technologies or cybersecurity are advantageous.
Benefits
- The chance to make a meaningful impact by contributing to the development of cybersecurity products that protect data and systems.
- Potential for career advancement within the company, including promotions to higher-level development or leadership roles.
- An inclusive and positive company culture that fosters collaboration and innovation.
Job Type: Full-time (In office)
Start Date: Immediate
Documents Requirement- Last job relieving letter, ID Proof, Last job offer letter, Updated CV, Last qualification certificate
• Run the production environment by monitoring availability and taking a holistic view of
system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities
forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large distributed
software applications
• Drive cross-team alignment across development teams around reliability initiatives
The ideal candidate must -
• Bachelor’s degree in computer science or other highly technical, scientific discipline
• Ability to program (structured and OO) with one or more high level languages, such as
Python, Java, C/C++, Ruby, and JavaScript
• Good experience with microservices architecture and serverless technologies
• Exposure to event driven architecture and state machines
• A proactive approach to spotting problems, areas for improvement, and performance
bottlenecks
The Lead Quality Assurance (QA) Engineer will be responsible for developing and maintaining a best-in-class QA process to ensure the highest quality of software products.
This individual will work with the development team to define, design, and maintain comprehensive test plans and test cases, develop automation frameworks, and execute tests.
Essential Duties and Responsibilities
• Lead the development and implementation of a comprehensive QA process to ensure the highest quality of software products.
• Design and develop automated test plans, test cases, and test scripts.
• Execute tests and document results.
• Develop and maintain automation frameworks.
• Identify, document, and report software defects.
• Work with the development team to define, design, and maintain comprehensive test plans and test cases.
• Participate in design reviews and provide feedback on product design specifications.
• Monitor product quality on an ongoing basis and provide feedback to the development team on areas of improvement.
• Stay current with the latest technologies and trends in software development.
• Provide technical guidance and leadership to other QA engineers.
Role & Responsibilities
- Design Automation framework and develop automated test scripts to maximize efficiency
- Integration of automation suites with tools such as browser stack
Writing and executing automated tests for new features - Mentoring the juniors and contributing to peer reviews
- Participate in design reviews and provide feedback on features and usability as accurately as possible and come up with possible test requirements
- Identify test data requirements and generate required data to support testing
- Completion of the tasks without creating a dependency
- 6 years of experience writing automated tests and frameworks from scratch for automating Mobile App using tools such as XCUITest, Appium, UIAutomator etc. Good exposure in Mobile App Automation testing using any framework
- Experience working on scripting or programming languages (Java, Python) Hands-on experience with TestNG frameworks
- Familiar with agile software development cycles and security testing
- Strong technical and analytical skills; ability to understand complex systems and design tests around integration and interface points
- Knowledge of general QA procedures and methodologies, as well as software development fundamentals. Familiarity with tools like postman, Burp suite and mobile app development tools.
- A practiced eye for pixel misalignments, margin errors, and other visual details.
• Expertise in spearheading IT projects and ensuring delivery of projects in compliance to the Cost, Schedule, Scope and Quality parameters.
• Ensure that all projects are delivered on time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ability to Ensure resource availability and allocation to accomplish objectives.
• Handle multiple clients at the same time and working is a dynamic environment
• Discuss with business customer or client to define project scope, requirements and deliverables
• Perform requirements gathering and analysis to include business requirements, project features, current system integration and documentation, business process, development of implementation plans.
• Develop and implement test plans/scenarios to ensure successful delivery of a project.
• Develop Accurately determine, assign, track and manage project task, activity, documentation, time information per internal standards.
• Define communication plan for all stakeholders, get buy-in for status report format and communicate on defined frequency.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Coordinate and integrates project activities, lead the team.
• Track project performance using appropriate KPIs, metrics, tools, and techniques.
• Solve team conflicts and problem, take corrective actions when problem arises.
• Lend support to various business and technology teams as necessary during project delivery.
Requirements:
• Thorough working knowledge of the SDLC/Agilemodels/methodologies/, HR systems (like SAP, Oracle, etc.)and their direct implementation to projects.
• Strong project management skills with software development projects
• Ability to apply common, object-oriented modelling techniques, including UML, use case, activity and sequence diagrams.
• Experience with requirements management, use case and modelling tools.
• Strong familiarity with project management software tools, methodologies, and best practices
• Must have 7+ years of total experience and at least 3-4 years of Project Management Experience
• Knowledge of Lean and Six Sigma is a plus
• PMP / PRINCE II certification is a plus.
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
As an Administration Assistant Manager, you will be responsible for planning and coordinating administrative procedures and systems and devising ways to streamline processes in the company.
What you will do:
- Experience in handling admin portfolio beforehand, like pantry / canteen, stationary, house keeping, shift attendance management (for security guards etc.), etc.
- Managing administrative activities involving purchase of equipment's, maintenance of procurement, stationery, housekeeping, safety, security, etc.
- Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities.
- Budgeting and cost control measures, monitoring budget vis a vis variance.
- Maintaining admin store in out report.
- Contracts/ Vendor management:
- Generating POs, execution of task, submitting bills and ensuring payment to the vendor.
- Managing repair, maintenance & replacement of office equipment, appliances, furniture, furnishings, vehicles, building, etc.
- Purchasing, implementing and operating security and surveillance.
- Vendor management:
- Overseeing acquisition, installation and commissioning of equipments that are required for the facility – IT systems, air conditioning, CCTV, EPABX etc.
- Liaising security with supervisor. Ensuring guards availability as per roster. Immediately taking action on changes.
- Performing asset management of all locations.
- Monitoring event management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates.
- Liaising and coordinating with various departments within the Office.
- Upkeeping of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.
- Acting as info-hub for providing administration related information and supervising administrative activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control, housekeeping, etc.
- Specializing in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheques, etc.
What you need to have:
- Excellent communication and organizational skills.
- Proven experience as administration manager.
- Having experience in facilities management, vendor management, hardware management.
- Proficient in MS Office.
- An analytical mind with problem-solving skills.
- Excellent organizational and multitasking abilities.
- A team player with leadership skills.
- Willing to work for 6 days a week.









