Sr. System Support Specialist – Lucernex
Position Summary
This role is responsible for the ongoing support, configuration, and optimization of Discover Dollar's client's Lucernex platform, with a focus on lease administration, real estate lifecycle management, and financial integrations. You will partner closely with Finance, Real Estate, and Technology teams to ensure the stability, integrity, and continuous improvement of Lucernex capabilities, including lease accounting (IFRS 16), site lifecycle tracking, critical dates, payments, and integrations with core financial systems.
What You Will Do
- Provide day-to-day functional support for the Lucernex platform, including incident triage and issue resolution
- Configure and maintain Lucernex modules supporting lease administration, site management, and financial processes
- Monitor application performance, lease data accuracy, and financial integrity
- Perform root cause analysis and implement sustainable fixes for system and data issues
- Support lease lifecycle activities, including lease setup, amendments, renewals, terminations, and critical date tracking
- Ensure accuracy of lease accounting outputs, including rent schedules and integration to downstream systems (e.g., GL)
- Partner with stakeholders to deliver system enhancements, process improvements, and automation opportunities
- Support UAT, releases, and go-live readiness for system changes and upgrades
- Develop reporting and dashboards to provide insights into lease portfolio, obligations, and key dates
What We Are Looking For
- Strong experience supporting lease administration, real estate systems, or financial systems
- Understanding of lease accounting principles (e.g., IFRS 16 / ASC 842)
- Experience with incident, problem, and change management in a production support environment
- Ability to translate business requirements into system configurations and workflows
- Experience supporting UAT, defect management, and release cycles
- Understanding of system integrations and data flows, particularly between lease systems and ERP/GL platforms
What You Will Bring
- 5+ years of experience in application support, preferably with Lucernex or similar lease/real estate management platforms (e.g., CoStar, Visual Lease, Nakisa)
- Hands-on experience with lease administration, critical date management, and financial data handling
- Strong problem-solving and analytical skills with attention to data accuracy and controls
- Ability to analyze data discrepancies, system logs, and integration issues
- Experience working in structured service management environments (ITIL or similar)
- Bachelor’s degree in Business, Finance, Information Systems, Real Estate, or equivalent
Shubham Vishwakarma
Full Stack Developer - Averlon
About Discover Dollar Technologies Private Limited
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Position Responsibilities
● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
● Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.
● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
Position Requirements
● Able to work patiently with end-users of both a technical and non-technical background.
● Strong team player and solution oriented.
● Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.
● Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.
Knowledge and Skill Requirements
● Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)
● Basic Working knowledge of PC networking, including Network+
● Familiarity with PC remote control software.
● Familiarity with google workspace, including docs, sheets, gmail
● Good analytical problem solving skills.
● Experience with the standard MS Office suite, including MS Word, Excel and Access.
● Experience with iPadOS, iOS, MacOS, Android
PostmanJob Title: Manual QA Tester
Location: Bangalore
Experience Required: 4+ Years
Work Mode: Onsite / Hybrid (as per company policy)
Notice Period: Immediate joiners or candidates who have completed their notice period only
About the Role
We are looking for a detail-oriented and methodical Manual QA Tester with strong analytical skills and a passion for ensuring high-quality software. You will be responsible for understanding requirements, planning test coverage, identifying defects, and ensuring a seamless user experience across web and API interfaces.
Key Responsibilities
- Design, develop, and execute comprehensive test cases based on functional requirements and specifications
- Perform manual testing of web-based applications, APIs, and mobile apps (if applicable)
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- Maintain clear and concise documentation of test results, reports, and testing processes
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Interview Focus Areas
- Strong BlackBox & WhiteBox testing mindset
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- Quality of clarifying questions during ambiguity
- Ability to segregate API vs UI test cases and cover edge cases & security
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Mandatory Tools & Skills
- Postman – for API testing
- Chrome Developer Tools – for UI inspection, console & network analysis
- JIRA – for defect tracking and test management
- Log Analysis – basic familiarity with reading and debugging logs
- Strong command of test case writing, reporting, and scenario-based testing
Good-to-Have Skills
- Experience with tools like TestRail, Zephyr, or Confluence
- Exposure to Agile/Scrum methodology
- Understanding of database queries (basic SQL)
- Experience testing responsive designs and mobile UIs
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Website: www.i2k2.com
Email id : Nidhi(a)i2k2.com
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Azure Pre-Sales Consultant
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- Delivers clear, effective, and professional presentations on i2k2 products and services to clients.
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- Demonstrates expertise in Azure Presales/Solution Architecture, with a strong background in solution design, technical documentation, and client interaction.
Company Profile:
i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:
Managed IT Services
Dedicated Web Servers Hosting
Cloud Solutions
Email Solutions
Enterprise Services
Round the clock Technical Support
www.i2k2.com
Amazon Web Services (AWS)We’re hiring a DevOps Engineer who’s passionate about automation, reliability, and scaling infrastructure for modern cloud-native applications. If you thrive in dynamic environments and love problem-solving at scale, we’d love to meet you!
🔧 Key Responsibilities
- Manage and support production systems with on-call rotations
- Deploy and maintain scalable infrastructure on AWS (ECS, EC2, EKS, S3, RDS, ELB, IAM, Lambda)
- Build infrastructure using Terraform
- Manage and monitor Kubernetes clusters and Docker containers
- Automate deployment and configuration using Ansible or similar tools
- Ensure systems reliability using robust monitoring and alerting tools
- Work with Linux OS, and network protocols like HTTP, DNS, SMTP, LDAP
- Manage services like Nginx, HAProxy, MySQL, SSH
- Collaborate with development, QA, and product teams
- Document systems and infrastructure best practices
✅ Required Skills
- 4+ years in DevOps, SRE, or Systems Administration
- Hands-on experience with AWS, Kubernetes, Docker
- Proficient with Terraform, Ansible, and Linux systems
- Strong understanding of networking, system logs, and debugging
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POSITION: BUSINESS DEVELOPMENT EXECUTIVE
Company Name: Inmakes Infotech Pvt Ltd
Location: Cochin
Job Type: Full-time, Permanent
Experience: 0 to 3 Years
Salary: From INR 12,000 to 20,000 Per Month
No. of vacancy: 10+
Candidates must need Tele calling experience.
EdTech and banking field sales experience is an added advantage.
C++Software Engineer – C++ (3-6 years of experience)
1. Telecom/Volte LTE 2g 3g Preferred
2. Programming knowledge of multi-threading, sockets, IPCs.
3. Well versed with std and boost libraries.
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6. Knowledge of Diameter (AAA) Stack
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- Good hands-on experience on data structures and algorithms
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Must have solid experience in IT Hiring, Niche hiring
Apply only if interested for c2h/ contract to hire.
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Location: Mumbai, Bangalore, Pune
Notice Period: Immediate to 15 days
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Skills: It Recruiter, Niche hiring, volume hiring,
Please mention the IT skills worked on.
React Native
React.js
NodeJS (Node.js)
Javascript● Portfolio or a GitHub account of cool projects;
● Prior experience with native Mobile Application Development for iPhone and Android
using (Objective – C and Swift, or Java);
● Experience with Augmented Reality SDKs;
● Experience with Web Services(REST and SOAP), JSON and XML, MySQL, SQLite, and
mobile database expertise;
● Familiar with performance tools and optimization techniques;
● Experience in working with Continuous Integration(CI) and Unit Testing;
● Familiar with at least one end-to-end testing framework, such as Selenium or
Protractor;
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon