Sr. System Support Specialist – Lucernex

Company name: PulseData labs Pvt Ltd (captive Unit for URUS, USA)

About URUS

We are the URUS family (US), a global leader in products and services for Agritech.

SENIOR DATA ENGINEER

This role is responsible for the design, development, and maintenance of data integration and reporting solutions. The ideal candidate will possess expertise in Databricks and strong skills in SQL Server, SSIS and SSRS, and experience with other modern data engineering tools such as Azure Data Factory. This position requires a proactive and results-oriented individual with a passion for data and a strong understanding of data warehousing principles.

Responsibilities

Data Integration

• Design, develop, and maintain robust and efficient ETL pipelines and processes on Databricks.
• Troubleshoot and resolve Databricks pipeline errors and performance issues.
• Maintain legacy SSIS packages for ETL processes.
• Troubleshoot and resolve SSIS package errors and performance issues.
• Optimize data flow performance and minimize data latency.
• Implement data quality checks and validations within ETL processes.

Databricks Development

• Develop and maintain Databricks pipelines and datasets using Python, Spark and SQL.
• Migrate legacy SSIS packages to Databricks pipelines.
• Optimize Databricks jobs for performance and cost-effectiveness.
• Integrate Databricks with other data sources and systems.
• Participate in the design and implementation of data lake architectures.

Data Warehousing

• Participate in the design and implementation of data warehousing solutions.
• Support data quality initiatives and implement data cleansing procedures.

Reporting and Analytics

• Collaborate with business users to understand data requirements for department driven reporting needs.
• Maintain existing library of complex SSRS reports, dashboards, and visualizations.
• Troubleshoot and resolve SSRS report issues, including performance bottlenecks and data inconsistencies.

Collaboration and Communication

• Comfortable in entrepreneurial, self-starting, and fast-paced environment, working both independently and with our highly skilled teams.
• Collaborate effectively with business users, data analysts, and other IT teams.
• Communicate technical information clearly and concisely, both verbally and in writing.
• Document all development work and procedures thoroughly.

Continuous Growth

• Keep abreast of the latest advancements in data integration, reporting, and data engineering technologies.
• Continuously improve skills and knowledge through training and self-learning.

This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Requirements

• Bachelor's degree in computer science, Information Systems, or a related field.
• 7+ years of experience in data integration and reporting.
• Extensive experience with Databricks, including Python, Spark, and Delta Lake.
• Strong proficiency in SQL Server, including T-SQL, stored procedures, and functions.
• Experience with SSIS (SQL Server Integration Services) development and maintenance.
• Experience with SSRS (SQL Server Reporting Services) report design and development.
• Experience with data warehousing concepts and best practices.
• Experience with Microsoft Azure cloud platform and Microsoft Fabric desirable.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with Agile methodologies.

Experience- 6 to 8 years

Location- Bangalore

Job Description-

- Extensive experience with machine learning utilizing the latest analytical models in Python. (i.e., experience in generating data-driven insights that play a key role in rapid decision-making and driving business outcomes.)

- Extensive experience using Tableau, table design, PowerApps, Power BI, Power Automate, and cloud environments, or equivalent experience designing/implementing data analysis pipelines and visualization.

- Extensive experience using AI agent platforms. (AI = data analysis: a required skill for data analysts.)

- A statistics major or equivalent understanding of statistical analysis results interpretation.

EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.

Job Responsibilities:

1. Manage daily operations, and accounting data entry in perspective templates/software

2. Assist with month and end-year process

3. Take care of accounts payable/receivable

4. Manage cash receipts

5. Manage general ledger

6. Improve systems and procedures and initiate corrective actions

7. Meet financial accounting objectives

8. Establish and maintain fiscal files and records to document transactions

9. Work on vendor management

10. Work on bill verification

11. Handle the daily expense verification

12. Work on the filing of bills

13. Handle the miscellaneous account work

• Candidate should have strong work experience in JavaScript(ES6+)
• Hands on application development using Node JS, Express JS, MongoDB and Mongoose
• Good understanding of Web Technology, RESTful APIs, JSON structures
• Proficient understanding of code versioning tools, such as Git
• Exposure in AWS Services will be an added advantage

Responsibilities and Duties

• Design, code, test and document software according to the functional requirements.
• Analyze, diagnose and resolve errors related to applications.
• Provide application and user support.

• Read and understand the scope of work, and deliverables for the assigned project.
• Get confirmation on the same from TL/Manager.
• Ensure completeness/adequacy of data for a specified project. Coordinate with the site team.
• Have a good understanding of the relevant standards, and testing procedures.
• Prepare the reports as per the standard formats. Ensure customization is done if required from the client end.
• Keep track of completed, ongoing and upcoming jobs.
• Participate in the report discussions.
• Actively involve in training

• Gathering business and functional requirements.
• Developing requirements documents: goal model, functional modeling, business process, customer interactions/wireframes; writing high-level user requirements (Epics and User Stories) and Process flows/analysis in JIRA
• Preparing use cases and formal requirements documentation.
• Analyzing and simplifying the requirement scenarios and be able to write prerequisites, Acceptance Criteria. Work closely with the business and technology to gather & write end to end business testing requirements and acceptance criteria.  
• Ensuring that releases are getting completed as per timeline and quality by working closely with the product delivery team and keeping daily track of progress.  
• Coordinate UAT activities prior to new product releases and client onboarding events including tracking of defects and progress of resolution.
• Escalation of issues in a timely manner.
• Ensure adherence to audit, SLA and operational standards.
• Demonstrations of new functionality to business and technology users.  
• Work in tandem with the Documentation team to produce user manual and system documents.
• Work closely with the support team to ensure timely knowledge transfer  
• Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle.
• Acting as a liaison between the technology department and other business units.
• Working on RFI or RFP proposals. Participating in process studies or pre-sales process of responding to RFI, RFP, and proposals.
• Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs.
• Quickly understanding the business issues and data challenges of clients organization and industry.
• Providing expertise on the system's capabilities/limitations as it relates to business goals.
• Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
• Aligning stakeholders on business requirements, system requirements, program functions, and strategy.

• 4 + years of hands-on experience with software applications as a BA
• Proficient with tools like Jira, Confluence, Wiki, Ms-Word, Excel, and Visio, etc. 
• Have a good experience of the Agile Process(SCRUM) 
• Can validate, refine and optimize solution option models, Through analysis of options, can select the option with the greatest business benefit bearing in mind the customer's & product objectives
• Can form a recommendation or recommendations, with justification, to the decision making authority/s, Applies effective influencing strategies to enable Decisions.
• Is able to take fresh views and avoid rigid thought patterns, Is prepared to investigate and challenge the unknown, Applies common sense and doesn't go over the top
• Comprehends end to end business life cycle and stated/unstated needs of the customer in order to provide value  
• Shows a good understanding of the domain and visualize new features and requirements from industry best practice and document them for technical implementation  
• Is clear and concise and writes in a format which is focused on the reader, avoids unnecessary detail, Documents are presented in a professional format with good spelling and grammar, clearly identifying any missing or incomplete content.  
• Demonstrates active listening and values others input/expertise, diversity of views/opinions and responds appropriately.   

• Understanding client requirements and pitching the relevant solution
• Active front-end selling and cross-selling to potential buyers over the platform
• Coordinating with the company's partners to close deals
• Delivering daily progress, revenue and activity reports for all clients
• Analyzing research, recommending and implementing processes and systems
• Working with the operations and technology teams to ensure efficient delivery of the project as per the guidelines
• Acquiring outbound clients through social media and networks
• Keeping track of all the documentation required for a transaction
• Helping both buyers and sellers in an ongoing transaction

• Degree in Engineering, business studies, management, commerce or any related area is preferred
• Experience in B2B sales is preferred
• Good communication skills (both English and Hindi)
• Proficiency in Google suite and other productivity software
• Demonstrated initiative, boldness and flexibility