Sr. System Support Specialist (Coupa & Lucernex)

Job Summary

We are seeking a skilled Full Stack Developer with 3.5+ years of experience in designing and building scalable web applications using Microsoft .NET technologies on the backend and React.js on the frontend. The ideal candidate will be responsible for developing, integrating, and maintaining enterprise-grade applications in a fast-paced Agile environment.

Key Responsibilities

• Design, develop, and maintain robust, scalable, and high-performance web applications using ASP.NET Core and React.js
• Build RESTful APIs and integrate with third-party services
• Implement UI components with reusable and responsive React components
• Optimize application performance and ensure cross-browser compatibility
• Work with relational databases like SQL Server to develop complex queries and stored procedures
• Collaborate with cross-functional teams to understand requirements and deliver high-quality software
• Participate in code reviews, unit testing, and bug fixing
• Follow Agile/Scrum methodologies for software development

Required Skills & Qualifications

• Experience: 3.5+ years of professional experience as a Full Stack Developer
• Frontend: React.js (with Redux or Context API), JavaScript, HTML5, CSS3
• Backend: C#, ASP.NET Core (3.1 or later), Web API, MVC, Entity Framework Core
• Database: SQL Server or other RDBMS, strong knowledge of stored procedures and joins
• Version Control: Git, GitHub/GitLab/Bitbucket
• Cloud & DevOps: Basic understanding of Azure or AWS, CI/CD pipelines (preferred)
• Testing: Unit Testing (NUnit, xUnit, Jest or equivalent)
• Solid understanding of OOP principles, design patterns, and RESTful service integration

Good to Have

• Experience with Docker, Kubernetes, or container-based deployment
• Knowledge of Agile development methodologies
• Exposure to microservices architecture
• Experience in performance optimization and debugging tools

Educational Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field

Why Join Us?

• Work on modern tech stacks and enterprise-grade solutions
• Collaborative and inclusive work environment
• Flexible work arrangements and growth opportunities
• Competitive salary and performance-based rewards

·      Knowledge of RIL Automation tools : Jio Track, Tableau

·      Preventive and Corrective Maintenance of Small Cell, Wifi, UBR + UBR (Air Fiber Back Haul), L2 Switch, OSP / Common

·      Preventive Maintenance of

o  IBS (Indoor Small Cell/WiFi/UBR (P2P/P2MP)) : Battery & SMPS, Electrical Panel, Energy Readings of energy meters, Earthing & Power System, Alarm extension to NOC, Security Alarm System testing.

o  Small Cell / L2 Switch / UBR All Type / WiFi : Power/CIPRI cable, GPS Connector, Antenna & LOS alignment,  etc

o  SMPS Maintenance : Rectifier Ventilation cleaning, LVD/BLVD setting check, Check All Parameters visible on NOC, Hardware Replacement - Rectifier, Controller, Communication

o  Battery Maintenance : Battery Discharge test, Voltage & abnormal temperature, Earthing & Power connection.

o  Earthing Maintenance : Earth pit Measurement and Maintenance, Record Voltage between Neutral & Earthing, Check earthing bonding at all points at site.

o  Overall hygiene of site

·      Replacing Faulty cards with Healthy Spares at site - Bring faulty Module from Site to CMP .

·      Providing data for Consumption booking in SAP - Related tasks as instructed by NOC Engineers Small cells, WIFI, IP, SMPS, Battery, Earthing & UBR Maintenance.

·      Should be well versed with basic Microsoft Office.

Responsibilities: 

• Contribute to managing end-to-end implementation project life cycle, driving optimization of operating models 
• Determine Project Scope, Objectives and Dependencies
• Develop and manage a detailed project schedule, work plan and key milestones
• Determine and Define Project Resource Allocations
• Manage Risks, Issues, Assumptions and Dependencies on Project by assigning appropriate ownership and escalations
• Capture project health metrics, maintaining a central repository for all projects and project information that provide insights into processes and frameworks that work 
• Establish and execute Project Governances viz., Steerco Meetings, Weekly Cadences and Track Action Items to closure
• Conduct governance calls for ongoing projects and ensuring project commitments are being met by Darwinbox’s implementation team as well as the Client’s implementation team 
• Develop and manage a detailed project schedule and work plan
• Collaborate with Client on requirement changes and initiate change management process
•  Identify, document and update the project scope for changes
• Initiate appropriate review and approvals on the changes
• Evaluate and analyze the impact of changes and communicate with stakeholders
• Seek approvals and commitments on the scope, cost and schedule
• Ensure SOP adherence, time-logging, effectively making use/ driving adoption of Project Management tools and methodologies 
• Review/prepare Project Plans for implementation projects and monitor resource allocation 
• Identify Stakeholder Communication Requirements on project performance metrics
• Collaborate with Product Teams on Product enhancements
• Document impact and prioritize changes to Product Backlog and timelines
• Stakeholder Reporting - Preparing status reports, highlighting risks to the project timelines, proactively escalating potential red flags, and recommending mitigation solutions 
• Track Project Closure / Handover activities to downstream teams. 

General Requirements: 

• B. Tech or an equivalent degree 
• MBA or an equivalent degree is preferred but not mandatory 
• Excellent written and verbal communication skills 
• Ability to work under pressure and adaptable to change 
• Excellent time management and problem-solving skills 
• Proficiency in MS Office tool.
• Any experience in MS SharePoint, MS Power Automate, Excel Macros, and Project Management Tools like JIRA, and Zoho Projects is an added advantage 
• Any Project Management (PMP/ Prince2/Agile CSM) or Agile certification is mandatory 

•  8-10 years of prior experience in a project management role is preferred with strong experience in HRMS implementation.

• Designing And Implementing Applications
• Developing And Testing Software
• Resolving Technical Issues
• Fixing Bugs

What you need to have: