Sr Design Engineer

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Position- Technical Support executive

Relevant Experience: 1-2 Years (Ed Tech ERP)

Locations- Noida

Key skills- Presentation Skill, Computer Knowledge, ERP Knowledge, Good Communication Skills, MS Excel Skills

Minimum Qualification:- Bachelor’s degree mandatory.

What we’re looking for

We are looking for dedicated and proactive Technical Support professionals who can deliver excellent customer service while resolving client queries efficiently. The ideal candidate should have strong troubleshooting skills, good technical understanding, and the ability to communicate effectively with clients.

Candidates with relevant EdTech experience will be highly considered.

Edunext is an equal opportunity employer. We celebrate diversity and encourage candidates from all backgrounds to apply.

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desktop support, and other communication channels.

·        Address and resolve tickets raised by clients for technical issues to ensure seamless operations.

·        Assist in designing and implementing effective software solutions.

·        Track user tickets and ensure timely resolutions.

·        Coordinate with the development team for any new feature requirements.

Requirements:

·        1–2 years of EdTech preferably school ERP/CRM

·        Excellent communication skills with fluency in English (mandatory)

·        Strong presentation and interpersonal skills.

·        Proficiency in Microsoft Office (Excel, Word, etc.).

·        Strong analytical and problem-solving abilities.

·        ERP certification (e.g., “Data Analyst”) is a plus.

What We Offer

•      Fixed CTC

•      Annual Off site Retreats

•      Rapid career growth with structured training and on-the-job mentorship

•      Opportunity to impact the lives of learners via tech.

•      Monthly Trainings & Skill Development to sharpen product expertise

•      Employee of the Month & Rewards & Recognition Programs

•      Fun inclusive work culture with Recreational Activities like open house events, fun games, celebrations and peer-driven culture

This role will be permanent with NAM info and deploy to client location HYDERABAD, PUNE, CHENNAI.

Work Mode: WORK FROM OFFICE

Role Descriptions:

We are looking for a strong Tech Lead with hands-on experience in Java, React, and modern application engineering. The role will be responsible for technical solutioning, leading development teams, ensuring quality delivery, and identifying opportunities to apply Generative AI for productivity, automation, and feature innovation.

Key Responsibilities

• Lead end-to-end design, development, and delivery of scalable enterprise applications using Java, Spring Boot, ReactJS, REST APIs, and microservices-based architecture.
• Own technical solutioning, architecture discussions, code reviews, design reviews, and engineering best practices across the development lifecycle.
• Guide and mentor developers, unblock technical issues, improve code quality, and ensure timely delivery aligned to business and product priorities.
• Collaborate with business, product, QA, DevOps, and architecture teams to translate requirements into clean, maintainable, and secure technical solutions.
• Identify practical GenAI use cases such as developer productivity, knowledge search, automated documentation, test generation, and AI-assisted application features.
• Support CI/CD, release readiness, production stability, performance improvements, and technical debt reduction activities.

Skills: Java + React JS + Gen AI

Locations: HYDERABAD, PUNE, CHENNAI

Desire candidate

• Candidate should have valid PF.

We are looking for enthusiastic and curious individuals who want to start their journey in Quality Assurance (Manual / Automation Testing).

If you are someone who wants to learn testing by working on real projects, this internship is a great opportunity.

🔎 Role: QA Intern – Manual / Automation Testing

🌍 Mode: Remote

⏳ Duration: 100 Days Internship

🕒 Working Hours: Flexible (Around 5 hours per day)

📌 What You’ll Work On

• Manual testing of web and mobile applications

• Writing and executing test cases

• Identifying and reporting bugs

• Exposure to basic automation testing tools

• Working with the development team on live projects

🎁 Benefits

• Hands-on experience on live projects

• Opportunity to learn manual & automation testing

• Access to learning resources / courses

• Internship Completion Certificate after 3 months

• Flexible remote working environment

💡 Who Can Apply

• Students or freshers interested in Software Testing / QA

• Basic understanding of software or web applications is a plus

• Curious mindset and willingness to learn

📩 How to Apply

Send your resume or profile to hello[@]thecodershub.co .in.

Start your career in Quality Assurance and gain real industry experience! 🔍✨

React JS Developer

Exp - 5+ years

Skills: React, Redux, Javascript, HTML, CSS
Location: Bangalore, Hyderabad, Chennai

3+ yrs of exp develp'g in PHP and open source language, knowledge in MySQL, JQuery, Javascript, and other popular& widely used server technologies like Drupal, WordPress, Joomla used to implement php web applications. Knowledge of UNIX & Web Hosting.

Role IT Project Lead

Industry Type IT Services & Consulting

Functional Area Project & Program Management

Role Category Technology / IT
Location:Hyderabad

· Are you yearning for a challenge and to explore uncharted territory?

· Do you wish to leave the herd pack to create something unique to transform a sector?

· Do you love interacting with people sometimes convincing them, sometimes driving them?

If you answered YES to all of the above and love handling responsibility on end-to-end basis, you are most likely to be the right fit for an opportunity which will transform individual giving in India by assisting NGOs to reach out and engage with their donors.

At DanaMojo, we have developed India’s first payment solutions platform especially for NGOs, providing an easy and convenient way for donors to give and for NGOs manage these donations. Over the last 3 years we have onboarded 900+ NGOs and are currently growing at 20% m-o-m in terms of donations.

As the Inside Sales Manager of NGO Relationships you will basically lead our team on acquisition of NGOs – from lead generation to conversion and assist the team in onboarding.

Remember we are a startup, so we are in “always-on” mode. You need to have a high degree of enthusiasm, energy and an ability and willingness to put in whatever it takes to get the job done. You will need a high degree of execution focus and take ideas from concept to planning to execution in the shortest possible time.

Ideally you should have experience in inside sales roles to businesses/SMEs and team management.

What are we looking for?

1. Strong communication – both oral & written in English. Speaking fluency in multiple languages is an added advantage.

2. Experience in inside sales I.e. selling over the phone to businesses/SMEs.

3. Strong hands-on experience in lead generation through digital mediums.

4. Excellent analytical capabilities (fantastic in Excel) and an ability to grasp things fast

5. An ability to think both innovatively and creatively

6. Ability to communicate effectively both internally and externally

7. Most importantly - an almost crazy willingness to learn!!!

Permanent WFH

This is a Contract Based role only

Not a "Fulltime opportunity"

Role Summary:

The Robotics Process Automation Senior Developer is responsible for designing and coding the automation process components. The RPA Senior developer develops the automation design to ensure it meets the specifications. The design must handle concurrency, scalability, restart and recovery, auditing & object reuse for all the automations that are designed and developed. The senor developer will also validate the automation by performing appropriate unit testing, and ensure configuration control is maintained at all times. The senior developer mentors junior developers and performs QC checks on code components developed by them.

DUTIES / ACCOUNTABILITIES

Responsibilities include, but may not be restricted to:

• Design technical specifications for RPA that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

EDUCATION

• Bachelor university degree in Engineering/Computer Science.

KEY SKILLS

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism/Automation Anywhere).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Desirable:

• Prior experience in UI automation, Robotics process automation is an added advantage.
• Certification in Robotics

https://www.srclogix.com/">SourceLogix  - is a California based software development company. Founded in 2007, we have successfully built our client base with our values: Talent. Team. Trust.

SourceLogix experts help Fortune 500 clients in the areas of SaaS, eCommerce, VoIP, CRM, Transaction systems & Predictive Analytics.

Our latest venture is to build our own Cloud-based SaaS platform to disrupt the Digital Marketing space with a revolutionary voice & video platform - to help customers significantly improve conversions. The platform is built on Amazon Web Services, Google Cloud, and Salesforce CRM to drive Voice & Video with analytics & deep learning, all to significantly improve conversion rates.

We are setting up our offices in Chennai and Bangalore. Looking for an experienced Lead Developer who can become our employee#1 in India & eventually grow into a CTO role.

Job Requirements:

• Node.js and/ or Python - expert level. Over 5 years.
• Deep Knowledge of Amazon web services (AWS). Over 2 years.
• Expertise building on Lambda, API gateway, AWS Cognito
• Dynamo DB, Amazon RDS.
• S3, EC2, Route 53.

Role and Responsibilities:

• Build the platform from the ground up.
• Work with designers & developers to create signup, login, telephony, dashboards and control panel functions.
• Manage AWS instances and run the platform cost-effectively.
• Work with founders to build the roadmap and prioritize tasks.
• Communicate effectively - daily standups, weekly demos, etc.

Benefits:

• Competitive salary - based on experience.
• 100% remote work. All you need is a good laptop, headset, and internet connectivity.
• Flexible work: don't care when or where you work. We care how you work and how well you deliver.
• US-based team: open & transparent & professional. 
• Ability to make a direct impact & build a great platform.
• Awesome culture! We are a friendly & collaborative team with a learning and growth mindset.