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Solution Architect
Solution Architect

Solution Architect at CSI GLOBAL LTD · Remote only · 12 - 25 years · ₹10L - ₹30L / yr · Remote only · Posted 1 Oct 2026

CSI GLOBAL LTD's logo

Solution Architect

Santhosh Paida's profile picture
Posted by Santhosh Paida
12 - 25 yrs
₹10L - ₹30L / yr
Remote only
Skills
Solution architecture
Payment gateways
Payment systems

Job Title

Solution Architect — Building an In‑House Payment Investigation Platform

Role purpose

Design and lead the delivery of an in‑house platform that supports end‑to‑end payment investigations (exceptions, recalls/returns, claims, enquiries, tracking, evidence and audit), integrating with payment processing, case management, messaging networks and customer channels. You’ll shape the target architecture, drive engineering alignment, and ensure the platform is secure, resilient, compliant and operable at scale.

Key responsibilities

Architecture & solution design

  • Own end‑to‑end solution architecture across channels, APIs, workflow/case services, data, integration and observability.
  • Define target state architecture and transition roadmap (strangler patterns, incremental migration from legacy/manual processes).
  • Produce architecture artefacts: HLD/LLD inputs, C4 diagrams, data flow diagrams, sequence flows, NFRs, runbooks, ADRs.
  • Design investigation workflows: triage, assignment, SLA timers, evidence capture, maker/checker controls, decisioning and closure.
  • Establish canonical data models for investigation cases, events, payment references, counterparties and communications.

Integration & payments domain

  • Architect integrations with payment rails and services (e.g., SWIFT, CHAPS/Faster Payments, SEPA, RTP equivalents depending on market), gateways and core banking/payment hubs.
  • Design inbound/outbound messaging patterns for investigations: status requests, recalls, return handling, charge/claim processes, correspondence.
  • Ensure idempotency, correlation (end‑to‑end trace IDs), retries, dead‑lettering and reconciliation for all investigation flows.
  • Define event-driven patterns (pub/sub) and API contracts for upstream/downstream teams.

Non‑functional requirements (NFRs)

  • Drive NFRs covering resilience (active-active where required), availability, latency, throughput, disaster recovery, and capacity planning.
  • Ensure strong security architecture: threat modelling, IAM, RBAC/ABAC, privileged access, secrets management, encryption in transit/at rest.
  • Design for auditability and compliance: immutable logs, evidential storage, full case history, segregation of duties, retention policies.
  • Embed observability: metrics, logs, traces, SLOs/SLIs, alerting, incident playbooks.

Delivery leadership

  • Partner with Product Owners, Engineering Leads, Ops/SRE, InfoSec, Risk/Compliance, and business SMEs to align scope and priorities.
  • Provide architectural governance: design reviews, standards, guardrails, and technical decision facilitation.
  • Mentor squads on patterns (API design, eventing, data, resilience) and unblock delivery through pragmatic trade-offs.
  • Support vendor/product evaluation when needed (BPM/workflow, rules engines, document/evidence stores).

Data & analytics

  • Define data strategy for operational reporting, MI and regulatory reporting (case volumes, SLA breaches, root-cause categories).
  • Architect data lineage and quality controls; define golden source for investigation outcomes.
  • Support analytics for proactive issue detection (e.g., recurring breaks, correspondent issues, fraud signals where applicable).

Typical deliverables

  • Target architecture + phased migration plan
  • NFR catalogue and platform guardrails
  • Integration patterns and API/event contract standards
  • Event Driven Integration
  • Operational readiness: monitoring, runbooks, DR plans, support model
  • Architecture Decision Records (ADRs)

Required skills & experience

  • Proven Solution Architect experience delivering mission-critical platforms in banking/financial services.
  • Strong payments domain knowledge: investigation lifecycles, recalls/returns, exceptions handling, payment references and reconciliation.
  • Integration expertise: APIs (REST/gRPC), messaging (Kafka/AMQP), event-driven architecture, workflow orchestration, distributed systems.
  • Security by design: IAM, encryption, key management, secure SDLC, threat modelling.
  • Resilience engineering: HA/DR designs, failure modes, back-pressure, idempotency, consistency models.
  • Cloud and/or hybrid architecture experience (container platforms, service mesh optional), plus CI/CD and infrastructure-as-code awareness.
  • Strong stakeholder management and ability to translate business outcomes into implementable designs.

Desirable

  • Experience with case management/BPM platforms and investigation tooling patterns.
  • Familiarity with SWIFT message types relevant to investigations and tracking (depending on scope/market).
  • Knowledge of operational risk controls, audit requirements, and regulatory expectations around payment handling.
  • Experience modernising legacy payments operations using incremental migration.

Education / certifications (optional)

  • Degree in Computer Science/Engineering or equivalent experience
  • Architecture certifications (e.g., TOGAF) and/or cloud certifications (as applicable)


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About CSI GLOBAL LTD

Founded :
2011
Type :
Services
Size :
100-1000
Stage

About

CSI Global Ltd is a leading provider of advanced solutions in Oracle technologies, ORMB (Oracle Revenue Management and Billing), cloud services, digital transformation, and APIs & integrations. We are dedicated to helping businesses modernize their infrastructure, streamline complex processes, and unlock the potential of cloud computing to drive growth and innovation. With deep expertise in Oracle's suite of products and revenue management systems, our team specializes in delivering tailored solutions that optimize operations, enhance efficiency, and reduce costs. Our focus on cloud services ensures that our clients benefit from scalable, flexible, and secure environments that enable business agility. In today's interconnected world, APIs & integrations are crucial to driving seamless connectivity across platforms. We provide robust integration solutions that connect disparate systems, ensuring smooth data flow and operational efficiency. At CSI Global Ltd, we are committed to helping our clients achieve digital transformation that future-proofs their operations, fosters innovation, and drives competitive advantage.
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  • Evaluate and adopt modern technologies to improve product capabilities and engineering efficiency.
  • Leverage AI tools (ChatGPT, GitHub Copilot, Cursor, Claude, etc.) to accelerate software development, code reviews, testing, documentation, debugging, and productivity.



Required Skills & Qualifications

  • 15+ years of software product engineering experience with at least 5 years in a Technical Architect role.
  • Strong hands-on expertise in Python and modern backend frameworks.
  • Deep experience with AWS services and cloud-native application architecture.
  • Strong understanding of DevOps, CI/CD pipelines, Infrastructure as Code (Terraform/CloudFormation), Docker, Kubernetes, and container orchestration.
  • Experience designing microservices, REST APIs, event-driven architectures, and distributed systems.
  • Strong knowledge of SQL and NoSQL databases.
  • Experience with scalable SaaS platforms, multi-tenant architectures, and secure application design.
  • Excellent understanding of software design patterns, performance tuning, observability, and system reliability.
  • Strong analytical, problem-solving, and decision-making skills.
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Shelly Singh
Posted by Shelly Singh
Bengaluru (Bangalore), Hyderabad, Pune
5 - 15 yrs
₹10L - ₹18L / yr
skill iconJava
skill iconPython
skill iconHTML/CSS
Adobe

Understand client business requirements and translate them into technical solutions.

Conduct requirement gathering, analysis, solution design, and technical documentation.

Work closely with development, QA, infrastructure, and business teams throughout the project lifecycle.

Provide technical guidance and recommend suitable technologies, architectures, and solutions.

Participate in system integration, implementation, testing, deployment, and troubleshooting.

Analyze existing systems and identify opportunities for optimization and improvement.

Prepare technical specifications, solution documents, architecture diagrams, and project documentation.

Act as a technical point of contact for clients and internal stakeholders.

Identify technical risks, dependencies, and challenges and provide appropriate solutions.

Support pre-sales activities, including technical discussions, solution presentations, and proposal preparation when required.

Stay updated with emerging technologies, industry trends, and best practices.

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