Software engineer(Solutions)

Software engineer(Solutions) at Vernacular.ai · Bengaluru (Bangalore) · 1 - 3 years · ₹6L - ₹12L / yr · Raised funding · Posted 4 Apr 2022

Software engineer(Solutions)

at Vernacular.ai

Posted by Abhishek Ekka

1 - 3 yrs

₹6L - ₹12L / yr

Bengaluru (Bangalore)

Skills

Python

Django

Flask

About us

Skit (previously known as http://vernacular.ai/" target="_blank">Vernacular.ai) is an AI-first SaaS voice automation company. Its suite of speech and language solutions enable enterprises to automate their contact centre operations. With over 10 million hours of training data, its product - Vernacular Intelligent Voice Assistant (VIVA) can currently respond in 16+ languages, covering over 160+ dialects and replicating human-like conversations.

Skit currently serves a variety of enterprise clients across diverse sectors such as BFSI, F&B, Hospitality, Consumer Electronics and Travel & Tourism, including prominent clients like Axis Bank, Hathway, Porter and Barbeque Nation. It has been featured as one of the top-notch start-ups in the Cisco Launchpad’s Cohort 6 and is a part of the World Economic Forum’s Global Innovators Community. It has also been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation.

We have an opening for a Software Engineer(Solution) role which you might be interested in.

Responsibilities of your role:

You will be coordinating our enterprise account-specific teams called squads, consisting of members from engineering, machine-learning, and conversation-design teams.

There are five working groups in the organization, (i) Business (ii) Research (iii) Solutions (iv) Product, and (v) Operations, where you will be joining the Solutions working group.

You will be collaborating with the sales team to design an appropriate solution to the customer's problems and help them showcase the value in the product.
You will be collaborating with the operations team to ensure we are not compromising on our quality standards.
You will also be co-working with the product working group to help them improve the overall platform and to prioritize the high-impact initiatives in the roadmap.

Work you will be doing:

You will be building bespoke voicebots for enterprise clients using internal tools.
You're expected to help build the Solutions stack whose goal it is to reduce the amount of effort put into building our voicebots.
You will be involved in analyzing client calls where you're expected to use either data pipelines or SQL to get insights into caller behavior.

Technical Requirements

Mandatory Requirements:

Professional experience of at least 1 year.
Has experience with integrating or building HTTP APIs
Has hands-on experience of working with Python
Good communicator

Optional Requirements:

Has experience working in any of Django Rest Framework, Redis, Celery

Technical Stack

Skit uses a microservices architecture where we employ both HTTP and GRPC to communicate between our services.

We don't expect you to have worked on all of it. We're looking for Python programmers who are ready to pick up the rest of the tech stack on the job.

Languages:

Python
Golang

Frameworks:

Python:
- Django Rest Framework
- Celery
Golang:
- Gorm
- GorillaMux

Tools/Orchestration/VCS:

Docker
Kubernetes
Argo Workflows
Gitlab
Github

Applicant and Candidate Privacy Policy

This policy explains:

What information we collect during our application and recruitment process and why we collect it;
How we use that information; and
How to access and update that information.

Types of information we collect
This policy covers the information you share with Skit (Cyllid Technologies Pvt. Ltd.) during the application or recruitment process including:

Your name, address, email address, telephone number and other contact information;
Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
Information from interviews and phone-screenings you may have, if any;
Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
Details of how you heard about the position you are applying for;
Reference information and/or information received from background checks (where applicable), including information provided by third parties;
Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
Information related to any assessment you may take as part of the interview screening process.

How we use information we collect
Your information will be used by Skit for the purposes of carrying out its application and recruitment process which includes:

Assessing your skills, qualifications and interests against our career opportunities;
Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.

We collect and process some or all of the following types of information from you:

Information that you provide when you apply for a role. This includes information provided through an online job site, via email, in person at interviews and/or by any other method.
In particular, We process personal details such as name, email address, address, telephone number, date of birth, qualifications, experience, information relating to your employment history, skills experience that you provide to Us, as well as your video in case you conduct your interview using the Video Interview feature.
If you contact Us, We may keep a record of that correspondence.
A record of your progress through any hiring process that we may conduct.

About us

We have an opening for a Software Engineer(Solution) role which you might be interested in.

Responsibilities of your role:

You will be coordinating our enterprise account-specific teams called squads, consisting of members from engineering, machine-learning, and conversation-design teams.

There are five working groups in the organization, (i) Business (ii) Research (iii) Solutions (iv) Product, and (v) Operations, where you will be joining the Solutions working group.

You will be collaborating with the sales team to design an appropriate solution to the customer's problems and help them showcase the value in the product.
You will be collaborating with the operations team to ensure we are not compromising on our quality standards.
You will also be co-working with the product working group to help them improve the overall platform and to prioritize the high-impact initiatives in the roadmap.

Work you will be doing:

You will be building bespoke voicebots for enterprise clients using internal tools.
You're expected to help build the Solutions stack whose goal it is to reduce the amount of effort put into building our voicebots.
You will be involved in analyzing client calls where you're expected to use either data pipelines or SQL to get insights into caller behavior.

Technical Requirements

Mandatory Requirements:

Professional experience of at least 1 year.
Has experience with integrating or building HTTP APIs
Has hands-on experience of working with Python
Good communicator

Optional Requirements:

Has experience working in any of Django Rest Framework, Redis, Celery

Technical Stack

Skit uses a microservices architecture where we employ both HTTP and GRPC to communicate between our services.

We don't expect you to have worked on all of it. We're looking for Python programmers who are ready to pick up the rest of the tech stack on the job.

Languages:

Python
Golang

Frameworks:

Python:
- Django Rest Framework
- Celery
Golang:
- Gorm
- GorillaMux

Tools/Orchestration/VCS:

Docker
Kubernetes
Argo Workflows
Gitlab
Github

Applicant and Candidate Privacy Policy

This policy explains:

What information we collect during our application and recruitment process and why we collect it;
How we use that information; and
How to access and update that information.

Types of information we collect
This policy covers the information you share with Skit (Cyllid Technologies Pvt. Ltd.) during the application or recruitment process including:

Your name, address, email address, telephone number and other contact information;
Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
Information from interviews and phone-screenings you may have, if any;
Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
Details of how you heard about the position you are applying for;
Reference information and/or information received from background checks (where applicable), including information provided by third parties;
Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
Information related to any assessment you may take as part of the interview screening process.

How we use information we collect
Your information will be used by Skit for the purposes of carrying out its application and recruitment process which includes:

Assessing your skills, qualifications and interests against our career opportunities;
Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.

We collect and process some or all of the following types of information from you:

Information that you provide when you apply for a role. This includes information provided through an online job site, via email, in person at interviews and/or by any other method.
In particular, We process personal details such as name, email address, address, telephone number, date of birth, qualifications, experience, information relating to your employment history, skills experience that you provide to Us, as well as your video in case you conduct your interview using the Video Interview feature.
If you contact Us, We may keep a record of that correspondence.
A record of your progress through any hiring process that we may conduct.

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About Vernacular.ai

Founded :

2016

Type :

Product

Size :

20-100

Stage :

Raised funding

About

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