Social Media Manager

Job Role: Sales (Account Farming, IT Services, experience with BFSI clients on an IT services environment)

Level:Associate Director/Director

Location:Bangalore/Mumbai

Job Summary: We are seeking an experienced and results-driven Sales Representative with a strong background in account farming and IT services sales. As a Sales Representative, you will be responsible for nurturing and expanding existing client accounts, as well as identifying and securing new business opportunities within the IT services sector. The ideal candidate is a strategic thinker, possesses excellent communication and negotiation skills, and has a proven track record of success in selling IT services to enterprise-level clients.

Responsibilities:

• Develop and execute account farming strategies to maintain and expand relationships with existing clients.
• Proactively engage with key stakeholders within client organizations to understand their business needs and align our IT services to address those needs.
• Conduct regular account reviews to identify upselling and cross-selling opportunities, and collaborate with the internal teams to drive revenue growth.
• Stay updated on industry trends, market conditions, and competitive landscape to effectively position and differentiate our IT services in the market.
• Build and maintain a robust sales pipeline by identifying and pursuing new business opportunities.
• Conduct thorough market research and analysis to identify potential clients and develop targeted sales strategies.
• Lead the end-to-end sales process, including prospecting, qualifying leads, delivering sales presentations, negotiating contracts, and closing deals.
• Collaborate with the delivery and implementation teams to ensure successful onboarding and customer satisfaction.
• Meet or exceed sales targets and contribute to the overall revenue growth of the organization.
• Provide accurate sales forecasts and reports to management on a regular basis.

Qualifications:

• Basic knowledge of IT technologies and concepts, including software development methodologies, cloud computing models (e.g., IaaS, PaaS, SaaS) and data analytics techniques.
• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
• Minimum of 10 years of experience in sales, with a focus on account farming and IT services sales.
• Proven track record of exceeding sales targets and driving revenue growth.
• Strong knowledge and understanding of the IT services industry, including cloud solutions, managed services, software development, and infrastructure services.
• Exceptional interpersonal and communication skills, with the ability to effectively engage and influence senior-level executives.
• Demonstrated experience in building and maintaining long-term client relationships.
• Strong negotiation and closing skills, with the ability to navigate complex sales cycles.
• Self-motivated and results-oriented, with a strong drive to achieve and surpass sales goals.
• Excellent problem-solving and decision-making abilities.
• Ability to work independently and collaboratively in a fast-paced, target-driven environment.
• Proficiency in using CRM software and sales productivity tools.
• Join our dynamic sales team and contribute to the growth and success of our organization by leveraging your expertise in account farming and IT services sales.

About Wissen Technology:

Website : www.wissen.com

Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.

Wissen Technology is a specialized delivering high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.

Wissen has offices in India, the UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $650 million for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 1800 highly skilled professionals.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

Wissen Technology has been certified as a Great Place to Work® company in 5 years of inception which is a testament to our progressive and flexible work culture. As we cast our eyes to the future, we remain committed to the core philosophy of our management team ‘Employee First’.

We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

Execute projects: Exceptional quality

Plan collaboratively: Detailed project

Liaise with clients: Manage expectations

Supervise projects: Ensure & maximize efficiency

Maintain standards: Conduct reviews

Generate reports: Data insights

JOB BRIEF:

We are looking for an SEO (Search Engine Optimization) person who will lead our web marketing and analytics activities with content strategy, link building and keyword strategy.

JOB DESCRIPTION:

• Develop a strategy for the improvement of organic search ranking and the maximization of ROI.
• Prioritize keywords to attract target audience.
• Monitor and analyse SEO statistics such as redirects, click rate, bounce rate and others.
• Build systems and best practices to ensure that all content is optimal for SEO.
• Manage relationships with web developers and marketing teams to properly implement SEO best practices in coding and campaigns.
• Communicate the performance of process improvements to the Management team.
• Provide feedback regarding any broken links or other problems through the appropriate channels.
• Watch popular SEO Publications and blogs to stay updated on the latest innovations, tools and techniques.
• Research and analyse competitor advertising links.

WHAT POSITION DEMANDS:

• At least 3 years’ experience within the SEO industry
• Strong working knowledge of the latest SEO and SEM techniques and algorithm updates
• Good knowledge of Google Webmaster Tools, Google Analytics and Adwords
• Strong team management skills
• A proven track record in delivering high performance SEO strategies for a range of clients
• Experience in creating effective outreach strategies
• Excellent communication and client-facing skills
• Excellent presentation and reporting skills
• Knowledge of ranking factors and search engine algorithms

WHAT WE OFFER YOU:

• Stable, consistent work hours.
• Competitive salary & comprehensive benefits.
• A fast-paced & high energy work place.
• 5 days working

• Experience building large scale, large volume services & distributed apps., taking them through production and post-production life cycles
• Experience in Programming Language: Java 8, Javascript
• Experience in Microservice Development or Architecture
• Experience with Web Application Frameworks: Spring or Springboot or Micronaut
• Designing: High Level/Low-Level Design
• Development Experience: Agile/ Scrum, TDD(Test Driven Development)or BDD (Behaviour Driven Development) Plus Unit Testing
• Infrastructure Experience: DevOps, CI/CD Pipeline, Docker/ Kubernetes/Jenkins, and Cloud platforms like – AWS, AZURE, GCP, etc
• Experience on one or more Database: RDBMS or NoSQL
• Experience on one or more Messaging platforms: JMS/RabbitMQ/Kafka/Tibco/Camel
• Security (Authentication, scalability, performance monitoring)

Head/ Chief Architect - Engineering

About Our Client

Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online. Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.

Since the launch of  its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.

About the role:

About the job

• Own and drive product development and engineering management in a fast paced, rapidly changing environment.
• Deliver architectural initiatives that drive revenue and improve efficiency inline with business strategy.
• Develop and maintain a aspirational architectural road map
• Maintain in-depth knowledge of IT industry best practices, technologies, architectures and emerging technologies.
• Build and lead the technical team with focus on infusing culture resulting in energetic & positive outcomes.

Requirements

• Relevant prior experience in a software product-based company in a leadership position. Minimum of 5+ years experience building applications in high level programming languages - Java, Python or Go
• Strong experience in either or all of databases: MySQL, MongoDB, NOSQL, SQL Server, Oracle. -Strong working knowledge on AWS & Google Cloud & Cloud security.
• Strong working knowledge of Web, caching technologies, API integration technologies & protocols.
• Experience with managing AGILE development methodology and inspire the team to follow best Scrum practices.
• Fair understanding of DevOps would be ideal
• Must be a strong and enthusiastic team player with excellent verbal and written communications skills.
• You are a good communicator who can explain technical concepts to product managers, designers, support and other engineers and you have curiosity about how things work
• Skills in Microservices Architecture, Product Roadmap& tech team management

solutions and with customer success team for deploying the same to customers.

2. Build & Design conversational chatbots that can be directly deployed for usage bya

large volume of customers.

3. Prepare Chabot user flows and process flows to effectively communicate interaction and

design ideas.

4. Analyze data coming from bot conversation to provide insights w.r.t processes and user

experience enhancement

5. Ensure that the customer understands the solution and receive responses to all open

questions and action items.

6. Prepare solution-related documents and specifications with the ability to write clear,

concise requirements and functional design documentation. Configure the solution,

followed by the creation, execution and maintenance of accurate and detailed test plans

for applicable testing.

7. Drives problem management and associated resolutions delivery with product

management teams.

REQUIRED SKILS

1.Pre-Sales or technical consulting with enterprise software

2. Able to understand technology practitioner - you have got your hands dirty with APIs,

technical definitions, and stitching solutions between partner ecosystems with basic REST

APIs consumption & JSON manipulation knowledge.

3. Excellent understanding of SDLC, Agile & Scrum.

4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow

Charts.

5. Creation of user-stories and bridging the gap between the development team, client, and

project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.