Shopify Developer

Business System Operations Intern to support daily CRM and telephony operations. The role focuses on handling BAU activities, system access management, and basic troubleshooting, enabling smooth business operations across teams.

Key Responsibilities

CRM and telephony issue troubleshooting

User access management

Creating and Optimising CRM Process Flows – (Forms, workflows, tasks, etc…)

Maintaining and Creating automation workflows and journeys to cater business requirements.

Eligibility & Skills

Final-year student or recent graduate

Basic understanding of CRM and Telephony systems (They can do basic research on this before the interview)

Working knowledge of MS Excel / Google Sheets

Good communication (Written and Verbal)

Coordination skills

Key Competencies 

Detail-oriented and process-driven

Willingness to learn and take ownership

Reliable and responsive in day-to-day operations

Strong learning agility and adaptability

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects

Experience in teaching at the undergraduate and graduate levels

Research skills and the ability to guide student projects

Excellent written and verbal communication skills

Proficiency in curriculum development and academic assessment

Master's degree in Computer Science, Engineering, M.Tech or a related field

Experience in the use of digital tools and teaching technologies is an advantage

Commitment to continuous improvement and professional development

Profile: Azure Presales Consultant / Azure Solution Architect

Experience: 2 To 5 years

Requirement : Solution Provider, Technical Documentation, Public Cloud Solution, Client Interaction, Solution Designing, etc.

Location: Noida Sector 63 (Work From Office)

Organization : i2k2 Networks Pvt Ltd

Website: www.i2k2.com

Email id : Nidhi(a)i2k2.com

Prefer Immediate Joiners to 15 days.

Job Description:

Azure Pre-Sales Consultant

• Proactively identifies and scopes the technical solutions necessary to address customer requirements, thoroughly assessing both met and unmet needs, while recommending optimal solutions that align with the proposed architecture.
• Adopts a consultative and solution-oriented sales approach to ensure the client’s needs are accurately understood and effectively met.
• Collaborates closely with the Solution Manager and Development team to gain insights into product direction and design, and ensures relevant information is communicated effectively to the sales team.
• Ensures that pre-sales resources are continuously aligned with the evolving needs of the sales team.
• Actively participates in scheduled client meetings, offering valuable insights and expertise.
• If needed, assumes the role of Project Manager for each deal to ensure the final solution meets customer expectations and aligns with initial proposals.
• Delivers clear, effective, and professional presentations on i2k2 products and services to clients.
• Ensures all activities adhere to legal, ethical, and i2k2 policy standards.
• Monitors market trends through client engagement and participation in industry events, seminars, and meetings, providing regular feedback to the Sales Head.
• Demonstrates expertise in Azure Presales/Solution Architecture, with a strong background in solution design, technical documentation, and client interaction.

 Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

    Managed IT Services

    Dedicated Web Servers Hosting

   Cloud Solutions

    Email Solutions

    Enterprise Services

    Round the clock Technical Support

www.i2k2.com

Responsibilities:

- Manage end-to-end interactions with prospective customers.

- Deliver tailored product demos to multiple stakeholders.

- Understand customer problem statements and follow a consultative sales process to offer solutions.

- Use sales acceleration tools to perform outbound and inbound sales.

- Research accounts to understand the customer's needs, perform effective follow-up, and generate interest.

- Unearth new sales opportunities through networking.

- Build strong relationships and effectively communicate with the sales, support, and marketing teams.

Requirements

- Have 2+ years of successful experience in SaaS Sales.

- Have been in a quota-carrying role.

- Obsessed with prospect happiness and can set the stage for effective sales follow-up.

- Have excellent verbal & written communication skills.

- Flexible - things change around here. FAST.

Responsibilities:

- Design, implement, and maintain cloud infrastructure solutions on Microsoft Azure, with a focus on scalability, security, and cost optimization.

- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.

- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.

- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.

- Manage and monitor containerized applications using Azure Kubernetes Service (AKS) or other container orchestration platforms.

- Implement and maintain monitoring, logging, and alerting solutions for cloud-based infrastructure and applications.

- Troubleshoot and resolve infrastructure and deployment issues, working closely with development and operations teams.

- Ensure high availability, performance, and security of cloud infrastructure and applications.

- Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, DevOps, and automation.

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.

- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.

- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.

- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.

- Solid understanding of CI/CD principles and experience with relevant tools such as Azure DevOps, Jenkins, or GitLab CI.

- Experience with scripting languages like PowerShell, Bash, or Python for automation tasks.

- Strong problem-solving and troubleshooting skills with a proactive and analytical mindset.

- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.

Roles and Responsibilities:

- Understands the value of digital influence or a digital influencer themselves.
- Whether on YouTube, Instagram, Facebook or other platforms, s/he will create relationships with content creators and work with them from negotiation to posting.

- Test new ideas, manage own projects and budgets, always look for new ways to grow the number.

- Identify, on-board, train, track and manage brand influencers across social and digital media platforms.

 -Implement engaging influencer and brand ambassador campaigns using research, competitive analysis, brand standards and social/digital media best practices.

-Develop and execute influencer marketing strategies and creative campaigns

- Keep abreast of emerging trends, technologies, and influencers

- Liaising with the marketing team to create and coordinate marketing strategies that work across different channels

Job Responsibilities:

• Having a proactive customer support approach
• Testing product features as assigned
• Build & strengthen customer relationships
• Lead scoring and qualification
• Manage incoming chats, emails and handle appropriate follow-up calls and emails
• Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
• Demonstrate the value of the platform to our customers every day by providing amazing customer support
• Maintain existing customer success metrics and data as directed

Job Requirements:

• Excellence at Googling stuff and spoken English
• Ability to meet deadlines and decent depth of thought process
• Capable of operating without much supervision while still producing results
• Not being camera shy and great presentation skills
• Motivation to pursue customer success as a career
• Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
• Technical understanding and ability to troubleshoot and resolve technical problems

Note: The applicant should be comfortable with both the timings, Day Shift Timings as well as the US Shift Timings.Shifts will be rotational.

Brownie Points If - You are great at video presentation and love engaging with customers through videos