Key Responsibilities Area
Follow work schedule time and safe work practices.
Follow grooming and uniform guidelines as per the companies Grooming Guide
Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholders interests
Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervision of manpower and scheduling
Own and manager peak period business as per standard operating procedures
Ensure readiness and realistic projections / forecasting on the shift
Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective
actions
Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts
Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment
Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer
delight
Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.
Execute inventory and cost control process to control food wastage and preserve quality on the shift
Train and certify the new and tenured team members regularly to deliver consistent performance on the shift
Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations
At all times, project a favorable image of companies to the general public. Be a role model at all times
Skillset Required
Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays only.
Male employees will be required to work night shifts based on operational needs.
Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive dining experience.
Communication Skills: Clear and effective communication with team members, managers, and customers.
Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive selling.
Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.
Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal grooming norms.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
Company social profiles
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