Seo Fresher traniee

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Intenim Technologies Pvt Ltd is an IT products and services company. In Jan’18 the company ventured into E-Commerce domain and launched brand VOILA® which is E-Commerce business consultancy services vertical. Today, VOILA® has many business niches, namely, VOILA BIZ, VOILA STUDIO, VOILA RETAIL, VOILA KART and VOILAUX.

For now, we are looking for a Business Development Executive for E-Commerce Business Vertical under VOILA.

Profile: Business Development Executive

Job locations: Gurgaon

Experience: 1-3 Years

Salary: As per company norms

Employment Type: Full-Time; Permanent

Business Development Executive Responsibilities:

1. Revenue Generation by pitching eCommerce Consultancy Services and Solutions to prospective Clients.

2. Pitching about VOILA business through calls, f2f meetings or virtual connects.

3. Customer Relationship Management throughout the life cycle

4. Ability to classify leads and smart lead filtering acumen

5. Coordinate with other teams for effective & smooth process flow.

6. Maintain the sales pipeline and take continuous follow ups throughout the sales process.

7. Build good rapport with the clients and take feedback to increase customer satisfaction.

Business Development Executive Requirements:

•            Bachelor’s degree in business, marketing or related field.

•            Experience in sales, marketing or related field.

•            Strong communication and Soft Skills.

•            Ability to manage complex projects and multi-task.

•            Excellent organizational skills.

•            Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

•            Proficient in Word, Excel, Outlook, and PowerPoint.

• Should be atleast having 10 + years of exp with scaled startups / high growth startups
• Preferably have done 0-1 or 1-10 (build things from scratch in HR & have scaled it )
  
  

  Roles & Responsibilties

  Roles & responsibilities :

  • You will work closely with the senior most leadership and will be responsible to build and drive HR strategy across functions to foster organisation growth.
  • Create a conducive culture that enables the team to grow the organisation & themselves.
  • Set up policies and processes and create an employer brand in the market.
  • Leadership role with fast growing early age startup
  • Work closely with senior stakeholders in a high impact rol

  Experience and Qualifications

  • Overall 12+ years experience in HR post MBA from a reputed B-School.
  • Having worked in an online/ digital start up ecosystem is a must.
  • Experience working as a HR Business Partner, HR Operations, HR Generalist, TA etc.
  • Strong business acumen with experience managing a team and diverse stakeholders.

  What’s an offer

  An excellent opportunity to work with a well funded early age start up in their fast growing set up in a leadership role working closely with a strong leadership team of expert professionals.

Job description –

1. To build efficient, effective, testable, and reusable PHP websites
2. To oversee and help in the designing of the interface of the website
3. To work in a team for the complete enhancement of the look and feel of the websites
4. To write code debugging of the codes for the development and enhancement of the websites
5. Integration of the user-facing elements developed for the websites
6. Ensure the smooth completion of the complete lifecycle of the website viz; Requirement Analysis, Estimating, Design, Implementation, Testing, and Release of the website - Continuous R & D for the better performance of the websites.

Skills Abilities: -

1. PHP language coding ability
2. Time Management Skill
3. Technical Analytical Skill

Experience: -

• Must have at least 3 years of experience in working on Websites built on Laravel and PHP
• Good Command over writing codes in website development
• Experience with HTML, CSS, javascript, PHP and Laravel

rollback End Developer

• Industry TypeAdvertising & Marketing
• Functional AreaEngineering - Software & QA
• Employment Type Full Time, Permanent
• Role CategorySoftware Development Education
• UG: B.Tech/B.E. in Computers
• PG: M.Tech in Computers

Key Skills CSS / CodingTime management / Web development / Debugging / Javascript / PHP / HTML

• Java,Jdbc,J2ee,Ajax,jquery,Spring,Hibernate, Restful Web Services, JAVASCRIPT, HTML, CSS 
• T-SQL and PL/SQL 
• Strong experience in core java 
• Experience in OOAD frameworks, Spring Integration, Hibernate, JSP, Tiles, Applets, Servlets 
• Extensive development experience with PL/PGSQL (PostgreSQL) 
• Good experience in code optimization, performance tuning, debugging 
• Web/App server: TOMCAT/JBOSS/WAS 
• Knowledge of OOPS concepts, SDLC, and design patterns 
• Good Analytical ability and Problem Solving Skills 
• Good communication skills in both written and verbal 
• Java Certification will be an added advantage 

UI Developer :

Experience in developing Web Applications/websites using HTML5, CSS3, and Bootstrap4 or above is essential

Experience in CSS preprocessors like Less, Sass

Experience in developing Responsive and Mobile First design products/websites using wireframes & mock-ups is essential

Experience in tailwind CSS is a must (config, create custom util function)

Experience in the latest design principles and animations is essential

Experience in Photoshop / Sketch tools and collaborative products like Invision / Figma is desirable

A fair understanding of JavaScript programming / Jquery is essential

Experience in working with React

Good knowledge of web standards and SEO principles is desirable

• Track record of delivering various features in large-scale applications or core systems with at least 5 years of experience. If you've written code in big data applications handling multitudes of data or real-time events, you're in.
• Experience writing multi-component systems or micro-services, with architectures requiring efficient inter-application communication. If you know what Kafka is, and think it's the bee's knees, we will think the same of you.
• Experience writing in a high-level language such as Go, C, Rust, Python, Ruby, etc.. If you're already writing Go, or spent a weekend debugging the worse memory leak ever, that's a big plus.
• Experience writing APIs (either RESTful or not) and RPCs. If you've broken backwards compatibility for your customers once, and dealt with the fallout, we want you (to deal with the fallout again).
• Experience with RDBMS systems (e.g. MySQL, PostgreSQL, Oracle, SQLite) and/or NoSQL databases (e.g. MongoDB, Redis, Cassandra, Couchbase). If you've written queries with more than two joins, or have a strong opinion of why an integer is better as a primary key (or maybe a UUID), we'd like to hear from you.
• Experience with container platforms and orchestrators such as Docker, Kubernetes and OpenShift is a plus. If you can name one way in which a container is different than a regular process, you're golden.
• Are you a free software/open source nerd? Do you maintain open source projects? Are you a Hacker News reader? Do you remember the days when you had to compile your own Linux kernel? Do you believe it should be called GNU/Linux? Have you ever been in a fight with an Emacs user? Are you an Emacs user? Well, we have the job for you!