Senior Data Scientist

Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results.

Our client is actively seeking a Conversational AI Engineer with deep hands-on experience in Google Contact Center AI (CCAI) to join a high-impact digital transformation project via a GCP Premier Partner. As part of a staff augmentation model, you will be embedded within the client’s technology or contact center innovation team, delivering scalable virtual agent solutions that improve customer experience, agent productivity, and call deflection.

Key Responsibilities:

• Lead the design and buildout of Dialogflow CX/ES agents across chat and voice channels.
• Integrate virtual agents with client systems and platforms (e.g., Genesys, Twilio, NICE CXone, Salesforce).
• Develop fulfillment logic using Google Cloud Functions, Cloud Run, and backend integrations (via REST APIs and webhooks).
• Collaborate with stakeholders to define intent models, entity schemas, and user flows.
• Implement Agent Assist and CCAI Insights to augment live agent productivity.
• Leverage Google Cloud tools including Pub/Sub, Logging, and BigQuery to support and monitor the solution.
• Support tuning, regression testing, and enhancement of NLP performance using live utterance data.
• Ensure adherence to enterprise security and compliance requirements.

Required Skills & Qualifications:

• 3+ years developing conversational AI experiences, including at least 1–2 years with Google Dialogflow CX or ES.
• Solid experience across GCP services (Functions, Cloud Run, IAM, BigQuery, etc.).
• Strong skills in Python or Node.js for webhook fulfillment and backend logic.
• Knowledge of NLU/NLP modeling, training, and performance tuning.
• Prior experience working in client-facing or embedded roles via consulting or staff augmentation.
• Ability to communicate effectively with technical and business stakeholders.

Nice to Have:

• Hands-on experience with Agent Assist, CCAI Insights, or third-party CCaaS tools (Genesys, Twilio Flex, NICE CXone).
• Familiarity with Vertex AI, AutoML, or other GCP ML services.
• Experience in regulated industries (healthcare, finance, insurance, etc.).
• Google Cloud certification in Cloud Developer or CCAI Engineer.

Job Description: Social Media Specialist

We are looking for an experienced and creative Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts. You will be working closely with the Marketing and Sales departments.

• Develop, implement and manage our & clients’ social media strategy
• Define most important social media KPIs
• Manage and oversee social media content
• Measure the success of every social media campaign
• Stay up to date with the latest social media best practices and technologies
• Use social media marketing tools 
• Work with copywriters and designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network
• Provide constructive feedback

Key Qualifications :

- Bachelor/Masters.

- Experience of 1-2.years

- Willing to learn

- Knowledge of Google Adwords, Facebook Ads Manager & Google Analytics is a must.

1. Java development knowledge is a must

1. Springboot preferred
2. 2.AWS exposure is a must
3. Engineering degree in Computer Science, Electronics and, Communication or Information Science.

1. Or MCA is agreeable.
1. Location: Bangalore

We are looking for a Passionate Android Developer to join our award-winning, talented team, building the next generation automated drone applications for our global customers. You will be responsible for the development of Android applications and their integration with back-end services.

About FlytBase

FlytBase is a 4-year old, venture-funded, high growth startup –  a global pioneer in software-led automation of commercial drone applications. The team has a cumulative professional experience of several decades, with engineering graduates from IIT-B, IIT-KGP, University of Texas & Georgia Tech.

FlytBase develops intelligent software that leverages reliable, off-the-shelf drone hardware to automate and scale drone deployments for commercial use-cases. FlytBase platform is hardware-agnostic, has intelligent plugins for autonomy, manages drone fleets via 4G/5G, and uses APIs to integrate into enterprise workflows. The company is headquartered in Silicon Valley, California, USA and has R&D offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase continues to win awards globally, the most recent one being the ‘NTT Data Open Innovation Global Champion 2019’.

Role and Responsibilities:

• Design, build and maintain efficient, reusable, and reliable android code.
• Collaborate with cross-functional teams to define, design, ship new features, and implement new technologies to maximize development efficiency.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.

Qualifications and Requirements:

• 1+ years of experience in designing and building Android applications.
• Good knowledge in programming concepts – OOPs, design & coding patterns.
• Experience in developing Android applications using Kotlin/Java.
• Strong knowledge of Android UI design principles, MVC, MVP and MVVM patterns.
• Strong knowledge of MAPS, Sqlite, GPS functionality etc.
• Strong experience in Material Design.
• Experience in writing Unit Tests and UI tests, must be familiar with Junit, Mockito and Espresso.
• Experience in integrating SSO and auth modules or libraries.
• Experience in Git or Bitbucket Repository.
• Experience in REST API integration.
• Familiarity with Android local connectivity API (Bluetooth, WiFi, USB).
• Familiarity with RxKotlin / RxJava (operator, thread management, eventBus).
• Familiarity with cloud message APIs and push notifications.

What Will I Earn?

This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit and alignment with FlytBase’s long-term business strategy.

Requirements : 

a) CSS / Bootstrap : Flex Layout/ability to demonstrate the cascading nature of CSS clearly with example/Positioning.

b) Pure JavaScript: Prototype chain and inner workings of inheritance in JS. Understood DOM, Events, Event Bubbling, and Capturing/ ability to demonstrate it with example/ Promises and their use cases.

c) TypeScript: Basic understanding of using TS. Union Types, Index Signatures,

d) REST: Backend experience. REST principles, URL structures for APIs. integration using native JS (fetch and Promises) and in Angular. use cases of getting vs POST vs PUT vs PATCH.

e) Angular :  Abstractions of Angular Component, Service, Pipe, Directive, Module, Lifecycles. Knew advanced patterns as well Dynamic Components, Content Projection, Reactive Forms, ViewChild, ContentChild. Understood Observables and various operators demonstration of Design Skills ability to create the component and module hierarchy for a moderately complex application, along with their interactions

• Experience / strong knowledge in both iOS & Android Mobile Application technologies
• Proficient in SwiftUI, Swift, Xcode, Java, Kotlin and Android Studio, Flutter, React Native
• Experience with version control: Maven, Gradle, Git, Cocopods
• Experience in application submission / provisioning process
• Experience in performance and memory tuning
• Good understanding of computer science concepts, design patterns, algorithms and data structures

Bonus Points:

• Experience / knowledge in any of the Back-End technologies