Senior Customer Service Manager

Responsibilities

• Assist in daily administrative tasks, such as copying, filing, and scanning documents
• Manage and maintain executives' schedules, appointments, and travel arrangements
• Coordinate meetings, including preparing agendas, taking minutes, and distributing relevant documents
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail
• Maintain office supplies and equipment by monitoring inventory and placing orders as needed
• Assist in the preparation of reports, presentations, and other documents
• Schedule and coordinate office events, including meetings, training sessions, and conferences
• Perform general office duties, such as greeting visitors, answering phone calls, and organizing office space

Qualifications

• Proven experience as an administrative assistant or similar role
• Excellent organizational and time management skills
• Excellent Communication skills
• Experience in computer proficiency and Microsoft office suite
• Ability to multitask and prioritize tasks
• Attention to detail and problem-solving skills
• Discretion and confidentiality

JD-Backend Developer

Job Location: Andheri, Mumbai

Job Summary:

As a Python based Backend developer, you shall be responsible for software development of greenfield projects -an platform

for automated testing using Python as a main language. You will work with a team of developers, collaborating on projects to

create efficient and effective software solutions that meet the needs of clients or end-users in the testing domain. You will

need to have a strong understanding of Python & other languages with knowledge of test automation frameworks and tools/

libraries.

Responsibilities:

• Develop and maintain an automated testing platform using Python programming language.

• Design and implement software solutions that automate the testing process.

• Collaborate with other developers and cross-functional teams to deliver high-quality software solutions.

• Participate in code reviews, debugging, and troubleshooting to improve software quality.

• Stay up-to-date with the latest developments in Python and JavaScript programming language and related

testing frameworks and tools.

• Ensure software is delivered on-time and meets or exceeds customer expectations.

• Develop and maintain documentation related to software development processes and projects.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering or a related field.

• Proven experience as a Back-end Developer.

• Strong understanding of Python & other programming language along with its ecosystem (libraries, frameworks,

tools, etc.).

• Excellent written and verbal communication skills.

Preferences:

• Preference shall be given to local candidates

• Preference shall be given to candidates having experience in greenfield software development projects related

to automated testing.

About the role:

· Monitor relationships with existing customers through CRM systems

· Ensure the CRM system provides an effective sales funnel

· Develop and implement marketing techniques that will drive new customers

· Plan and manage Welcome Email, calls, escalations, handover/possession etc

· Suggest new methods to address customers’ needs

· Track marketing metrics and trends, like conversion rates

· Assist with organizing promotional events to reach prospective customers

Qualifications:

· Technical expertise with CRM and analytical systems

· Strong communication skills along with a customer-oriented attitude

· Graduate, MBA or PG in relevant field with 2-5 years of experience

Position: SR. WEB APPLICATION DEVELOPER 

Job Responsibilities:

• Should maintain Apache web server (LAMP & WHM/CPanel).
• Create and Maintain PHP, Laravel Based web application / HTML, CSS & JS wireframes / mockups, websites , web assets , Landing pages.
• Conceptualize original ideas that bring simplicity and user friendliness on web sites and web applications.
• Create and Maintain WordPress Websites, Plug-Ins and Themes using the latest development and deployment methodologies.
• Create and Maintain high-performance websites with SEO and SEM integrations and managing all technical aspects of the CMS.
• On time delivery - Ensuring the project is delivered on time through continual improvement.
• Quality Benchmark - Ensure that the project is delivered with best quality and with minimal bugs.
• Ensuring effective and timely communication with the project stakeholders and team members.
• Process Compliance / Adherence to style standards on fonts, colors, images, design guidelines, best practices and standards.

Job Requirements:

• Strong understanding of Apache Server with LAMP & WHM/CPanel.
• Strong understanding of php & Laravel based app development life-cycle and best practices and CMS management.
• At least 5+ years of experience working in Laravel, WordPress / HTML 5 / CSS3 / JavaScript / PHP and NodeJS technologies
• Must have experience in building and managing websites for large consulting firms or large publishing house or large content marketing company
• Strong experience in building rapid prototypes and wireframes using HTML 5 / CSS 3 / JavaScript
• Must have experience in developing responsive , multi platform , cross browser / multi resolution user interfaces and design
• Must have Basic knowledge in SEO / SEM
• Must have experience in building new themes and plugins on WordPress CMS and integration with external systems using RESTful APIs and formats (JSON, XML)
• Proficiency in ReactJS with Redux or Angular will be an added advantage
• Ability to work with business leaders / multiple teams.
• Ability to recommend intuitive user journeys / interfaces and proactively evolve product design
• Excellent communication, interpersonal, and organizational skills

SKILLS:

Laravel, WordPress , PHP , WHM/CPanel, DigitalOcean, HTML5 , CSS3 , JavaScript , Bootstrap , jQuery , RESTful APIs and formats (JSON, XML) , ReactJS with Redux , Angular, Debugging Tools , User Interface Design Concepts , Adobe Photoshop, Adobe Illustrator, SEO / SEM.

Are you a motivated, organized person seeking a demanding and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.

This role is part of our global Team and will be responsible for driving our digitalization roadmap. You will be responsible for analyzing reporting requirements and defining solutions that meet or exceed those requirements. You will need to understand and apply systems analysis concepts and principles to effectively translate and validate business systems solutions. Further, you will apply IT and internal team methodologies and procedures to ensure solutions are defined in a consistent, standard and repeatable method.

Responsibilities

What are you accountable for achieving as Senior Oracle Fusion Reporting Specialist?

• Design, Development and Support of Oracle Reporting applications and Dashboards.
• Interact with internal stakeholders and translate business needs to technical specifications
• Preparing BIP reports (Data Model and Report Templates)
• Effectively deliver projects and ongoing support for Oracle HCM BI solutions.
• Develop data models and reports.

Requirements

What will you need as a successful Senior Oracle Fusion Reporting Specialist / Developer?

• Bachelor's Degree in Computer Science or more than 2 years of experience in business intelligence projects
• Experience in programming with Oracle tools and in writing SQL Server/Oracle/SQL Stored Procedures and functions.
• Experience in a BI environment.
• Broad understanding of Oracle HCM Cloud Applications and database structure of the HCM application module.
• Exposure to Oracle BI, Automation, JIRA and ETL will be added advantage.

About us : 

QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence.

In an era where popping medicines and being recommended surgery has become a common practice, QI Spine has changed the face of the game. With an algorithm developed over 12 years across millions of cases, it has treated back & neck issues in the most efficient and long-lasting approach.

Launching in the US market in 6 months followed by the UK and the Middle East, QI Spine aims to target the $1.1 Bn market with a unique offering for all types of patients through Clinic care, Video care, and Digital care being made possible via its integrated mobile application. All of this enables tremendous experience, global exposure, and wealth generation in a short time for a dynamic, out-of-the-box thinker.

Website: https://www.qispine.com/

Role & Responsibilities:

• Ownership of all performance marketing initiatives and campaigns, including planning, execution, optimization, and reporting.

• Manage and coordinate with internal and external stakeholders to ensure successful execution of campaigns.

• Daily/weekly and monthly tracking of performance metrics to identify trends, areas of opportunity, and actionable insights.

• Experience in handling large budgets and ability to optimize spends for best ROI.

• Experience in handling both in-house and agency campaigns

• Work closely with creative team to co-create compelling and effective creative outputs.

• Analyze campaign data to provide insights and recommendations to improve performance.

• Conduct A/B testing and experimentation across channels to drive incremental growth.

• Stay up-to-date with emerging trends and best practices in performance marketing, and bring new ideas to the table.

We are looking for an android developer to enhance design, fix bugs, improve performance and develop new features of a functional Android application

Responsibilities & Skills

An ideal candidate:

Should have 7+ years of professional experience in autonomously designing, developing, testing, debugging and maintaining mobile applications on the Android platform

Should have hands-on experience with and strong knowledge of Android SDK, Android Studio, Kotlin, and different versions of android, and how to deal with different screen sizes

Should have familiarity with RESTful APIs to connect Android applications to back-end services

Should have experience with offline storage/mode, threading, and performance tuning and Memory Management

Should have knowledge of the open-source Android ecosystem and the libraries available for common tasks

Should have strong understanding of Android, OEM's and OS flavors

Should have experience working with Sqlite database and proficient in writing SQL queries

Should be well conversant with Android UI design principles, interface guidelines, material design, patterns, and best practices

Should have familiarity with cloud message APIs and push notifications

Should be able to review the existing code, find out & fix bugs and optimize the code.

Should fix bugs and improve Android application performance

Should develop new features of the Android application

Should assume end-to-end ownership of the Android application and assigned tasks

Should work independently without the need of guidance and supervision

Should have ability to understand business requirements and translate them into technical requirements

Should have a knack for benchmarking and optimization

Education