Senior Customer Service Manager

Basic Qualifications :

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, JavaScript, etc.

● Server-side development experience mainly in JAVA, (Python and NodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS, or jQuery, etc., is good to have.

● Passion for software engineering and following the best coding concepts.

● Good to great problem solving and communication skills.

• Responsible for the end to end student admission cycle.Handling of student enquiries effectively.
• Explaining the candidate about the available IT courses and its payment plans and resolving their doubts and queries accordingly.
• Following up with the candidate for joining the course/ programme and for the payment.
• Making follow up calls for due payments from the candidates.
• Timely updation and scheduling of upcoming batches to all the concerned team members, trainers and students.
• Achieving targets set by the Reporting Manager.
• Maintain a MIS of the students who have taken admissions or have done enquiries
• Enhances admissions department and institute reputation by accepting ownership for accomplishing new and different requests for admissions.
• Any other work allotted by the Reporting Manager.

• Back-end software development
• Software engineering and designing data models and write effective APIs
• Working together with engineers and product teams
• Understanding business use cases and requirements for different internal teams
• Maintenance of existing projects and New feature development
• Consume and integrate classifier/ ML snippets from Data science team

What we are looking for:

• 4+ years of industry experience with the Python and Django framework.
• Degree in Computer Science or related field
• Good analytical skills with strong fundamentals of data structures and algorithms
• Experience building backend services with hands-on experience through all stages of Agile software development life cycle.
• Ability to write optimized codes,debug programs, and integrate applications with third party tools by developing various APIs
• Experience with Databases (Relational and Non-Relational). Ex: Cassandra, MongoDB, Postgresql
• Experience with writing REST-APIs.
• Prototyping initial collection and leveraging existing tools and/or creating new tools
• Experience working different types of datasets (e.g. unstructured, semi-structured, with missing information)
• Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
• A positive attitude, and a growth mindset

Bonus:

• Experience with relevant Python libraries such as Sklearn, NLTK, tensorflow, HuggingFace Transformers
• Hands on experience in Machine learning implementations
• Experience with Cloud infrastructure (e.g. AWS) and relevant microservices
• Good with Humor and Team player

At DotPe, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We’re seeking a Technical Lead Backend who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. Our ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact back-end architecture, and ultimately, delivering amazing global user experiences.

Technical Lead Backend

Responsibilities:

• Build cutting-edge, scalable systems by writing simple and efficient code, and pushing your design and architecture limits for new product development
• Optimize APIs for applications while creating and maintaining unit/integrations test suites
• Participate in all aspects of agile software development including design, implementation, and deployment
• Design and provide guidance on building end-to-end systems optimized for speed and scale
• Develop new features and infrastructure development in support of rapidly emerging business and project requirements
• Assume leadership of new projects from conceptualization to deployment
• Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
• Work and collaborate closely with tech, product, and business teams to understand requirements and translate them into quality software products

Roles and Responsibilities

Generation of business from Direct Accounts and achieving sales targets, specialized in IT sectors

Identifying new sales leads targeting international market

Knowledge of end to end life cycle of Recruitment, RPO, Managed Service ( MSP) and Staffing solutions

Researching organizations and individuals online (especially on social media) to identify new leads

Planning and overseeing new marketing initiatives

Strong networking in handling international market ( Europe, North America, APAC, UAE)

Mapping the prospect clients in IT industry and generate the leads

Going and meeting F2F with the HR and generate RPO & MSP business deals

Must be well versed with email marketing, lead generation, demand forecasting, market research, social media selling, sales enablement, sales funnel building, cold calling, LinkedIn reach out

Must have knowledge of the basis lead generation tools and processes

Have an insatiable thirst to be successful, drive to be the best, and motivation to make it all happen

Desired Candidate Profile

-Minimum 4+years of experience in selling staffing solution to international market

-Must have solid existing customers network and willingness to find new customers quickly.

-Must have very positive and result oriented attitude

-Must have ability to meet given targets

Remote

basic pay + Commission (On extra hours)

Job type : Part time /Full time

Description:             Business Development Manager – Marketplace

Qualification:           MBA

Job Location:           Surat, Gujarat. India

Experience:             3 To 5 Years

Responsibilities:

• Brainstorming to create new sales strategies  
• Identifying sales and services that would appeal to new clients  
• Creating sales pitches and proposals  
• Executing Sales objectives  
• Managing Client accounts  

• Finding new sales leads on leading marketplaces like Upwork, Guru, Toptal, etc. and converting them to revenue

• Arranging business meetings and one-on-one conversations with prospective clients  
• Attending networking events  
• Preparing sales contracts; following company rules and guidelines  
• Negotiating sales contracts  
• Building trust and long-term relationships with clients/customers  
• Managing records of sales, revenue, and other important data  
• Making professional decisions in a fast-paced environment  
• Motivating team members to exceed expected goals  
• Developing ways to improve the customer experience and build customer loyalty  
• Researching the market and industry trends  

Requirements:

• 3 -5 years of experience with a proven track record in selling BPM or IT Services to Global Clients.
• MBA in sales, or relevant field 
• Self-Motivated, Self-Confident, Self-Directed, Go-getter, and Achiever
• Eager to expand the company with new sales, clients, and territories 
• Able to analyze data and sales statistics and translate results into better solutions 
• Able to multi-task, prioritize, and manage time effectively 
• Experienced at compiling and following strict budgets 
• Experienced at preparing and presenting quarterly goals and forecasts for future projects 
• Comfortable in both a leadership and team-player role 
• Creative problem solver who thrives when presented with a challenge 
• Demonstrated and proven sales results 
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) 
• Excellent verbal and written communication skills. Fluent communication in person, on the phone, and via email. 
• Abide by all non-compete/non-solicit agreements 

Backend Developer - Node.JS - AirFi

AirFi is a market leader in providing portable Onboard Passenger Entertainment and Mobile Crew Sales Solutions to various passenger travel segments. Founded in 2011 in The Hague, Netherlands - AirFi is the world's fastest-growing company in mobile InFlight Entertainment space and in providing ancillary sales solutions to enterprise customers.

AirFi brings disruptive innovations in a cost-effective manner to the airline cabin and other modes of passenger transport mediums and is making thousands of passengers and crew happy every day all over the globe!

Your key responsibilities

• Responsible for ideating, designing, developing, and supporting the backend services of AirFi web apps for different modes of passenger transport including major airlines across the world.
• Manage your components independently, including but not limited to: gather requirements; communicate design decisions to cross-functional teams including data science, engineering, analytics, and operations; proactively seek user feedback.
• You will help AirFi to quickly iterate and scale web app development to different segments of customers with standard processes, automation, monitoring, and rapid quality assurance.
• Proactively monitor the web apps space for continuous improvements and optimisations, looking for new opportunities and challenges.

What we look for

• Exposure to product development, self-driven, highly motivated and you must be independent in managing on your own components or features
• You must be extremely collaborative and enjoy working cross-functionally with other engineers, designers, and stakeholders
• You must possess an affinity for metrics and analytics - You must be proactive and must move fast or pivot to meet the changing needs of the product
• You are a problem solver and can use everything from front end to command-line tools to help you identify and fix issues.
• You should be diligent, thoughtful, have an eye for detail and have great oral and written communication skills
• Work with product and engineering teams on different data driven products and help drive/implement the Data flows for the same.
• Designing, integrating and documenting technical components for seamless data extraction and analysis

Must have technical skills

• MUST: Experience in Javascript or any modern-day JS frameworks - 7+ years
• Experience NodeJS, MongoDB or any other NoSQL DB - 7+ years
• Experience on building RESTful services and MVC patterns - 5+ years

You get bonus point for

• Responsive web-frameworks (e.g. Foundation, Bootstrap)
• Experience in AngularJS, React, etc - 2+ years
• Linux skills (we run on embedded Linux)
• Expertise HTML5, CSS,
• Experience on Cloudant, AWS, GCP etc.

• Experience on eCommerce or payments related domains

We promise to provide opportunities that not only satisfy your creative instincts but also let you make a significant impact on the products that we create and ultimately the business we are in. We provide a great platform to take up multiple roles based on individual interests or skills and collaborate with different global teams. We boast of a professional, fun work environment with a flat hierarchy and super supportive people to work with. We also encourage a work culture where - no idea is a bad idea and the team can shout it out to be heard!

Some of our benefits that our employees cherish:

• Flexible work timings, remote working and work from home options
• Liberal employee policies including genuine open-door policy and special focus on keeping the work culture non toxic
• A very liberal leave policy that includes paternity, adoption and sabbatical leaves
• We provide Skill enhancement sponsorships
• Celebratory team events, regular team virtual GupShups and fun engagement activities including the annual team (destination) meetings and the annual family gala dinner!
• Meal coupons and random gift vouchers
• Career longevity perks and so on!

When we're in office some of the things that make AirFi an interesting place to work are - healthy breakfast, snacks and a fully loaded pantry (read: health alert!); we try to keep AirFi as a fun place to work at and have interesting team activities on Fridays with occasional beers. 

You get the opportunity to work and socialise with our global team when they visit or when you visit our customer offices/hangers. Last but not the least, in case you are an aviation geek - the opportunity to be on test flights and learn how the aviation industry works!

• https://www.linkedin.com/company/airfi">LinkedIn
• https://www.facebook.com/AirFi.aero">Facebook
• https://twitter.com/airfi_aero">Twitter
• http://airfi.aero/">Website

• Desire to explore new technology and break new ground.
• Are passionate about Open Source technology, continuous learning, and innovation.
• Have the problem-solving skills, grit, and commitment to complete challenging work assignments and meet deadlines.

Qualifications

• Engineer enterprise-class, large-scale deployments, and deliver Cloud-based Serverless solutions to our customers.
• You will work in a fast-paced environment with leading microservice and cloud technologies, and continue to develop your all-around technical skills.
• Participate in code reviews and provide meaningful feedback to other team members.
• Create technical documentation.
• Develop thorough Unit Tests to ensure code quality.

Skills and Experience

• Advanced skills in troubleshooting and tuning AWS Lambda functions developed with Java and/or Python.
• Experience with event-driven architecture design patterns and practices
• Experience in database design and architecture principles and strong SQL abilities
• Message brokers like Kafka and Kinesis
• Experience with Hadoop, Hive, and Spark (either PySpark or Scala)
• Demonstrated experience owning enterprise-class applications and delivering highly available distributed, fault-tolerant, globally accessible services at scale.
• Good understanding of distributed systems.
• Candidates will be self-motivated and display initiative, ownership, and flexibility.

Preferred Qualifications

• AWS Lambda function development experience with Java and/or Python.
• Lambda triggers such as SNS, SES, or cron.
• Databricks
• Cloud development experience with AWS services, including:
• IAM
• S3
• EC2
• AWS CLI
• API Gateway
• ECR
• CloudWatch
• Glue
• Kinesis
• DynamoDB
• Java 8 or higher
• ETL data pipeline building
• Data Lake Experience
• Python
• Docker
• MongoDB or similar NoSQL DB.
• Relational Databases (e.g., MySQL, PostgreSQL, Oracle, etc.).
• Gradle and/or Maven.
• JUnit
• Git
• Scrum
• Experience with Unix and/or macOS.
• Immediate Joiners

Nice to have:

• AWS / GCP / Azure Certification.
• Cloud development experience with Google Cloud or Azure

About Intugine Technologies: 

Intugine Technologies is a Bangalore based IoT company started in 2013 within the walls of IIT Kharagpur. The company launched itself with a smart ring called Nimble. The company now aims to revolutionize the logistics sector of India, which is still at its nascent stage as compared to its foreign counterparts. Intugine Technologies is already leaving an impact in the logistics sector by working with flourishing start-ups like Flipkart, big enterprises like Philips, and 3PL companies like Mahindra Logistics. 

Our team comprises of ambitious, reliable, and witty people who love to play around; while getting the job done. We are looking for smart and adventurous people who relish an opportunity to solve intricate problems. If you want to make an impact with your work, then Intugine is the right place for you. 

Position: 

We are looking for a talented and competitive Sales Development Representative that thrives in a quick sales cycle environment. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives as you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. 

Responsibilities: 

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails 
• Research accounts, identify key players, and generate interest in the company. 
• Maintain and expand the Company's database of prospects within the assigned territory. 
• Understand customer needs and requirements and brief the sales manager. 
• Route qualified opportunities to the appropriate sales executives for further development and closure 
• Perform effective online demos to prospects 
• Following up on sales inquiries from customers. 
• Account management when required for existing customers. 

Requirements: 

• Proven lead generation experience 
• Strong phone presence and experience dialing dozens of calls per day 
• Experience working with Salesforce.com or similar CRM 
• Excellent verbal and written communications skills 
• Strong listening and presentation skills 

What can you expect at Intugine? 

A young team of like-minded, intellectually curious colleagues working together in a high paced learning environment with a flat hierarchy. An open environment where there would be continuous mentorship to help you achieve your peak potential.