Cutshort logo
Leaf Soft Pvt Ltd logo
Senior Customer Service Manager
Senior Customer Service Manager
Leaf Soft Pvt Ltd's logo

Senior Customer Service Manager

Naresh Reddy's profile picture
Posted by Naresh Reddy
3 - 4 yrs
₹3L - ₹4L / yr
Bengaluru (Bangalore)
Skills
multi-tasking
Excellent communication skills
handles pressure
able to lead a team
Job Description • Explain and help the customer how to set up the app and sell online platforms such as Facebook, WhatsApp etc… • Take care of all the customer service queries which includes- Resolves the problems by clarifying the customer's complaints; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Answer calls professionally to provide information about the app, obtain details of complaints. • Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Follow up to ensure that appropriate actions were taken on customers' requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Need to create the standards and customer service guide and needs to analyse regularly, how it is performing and make changes if needed. Skills Required: • Minimum 3 years of experience in customer service • Good communications skills • Ability to listen and active problem solving skills • Good interpersonal skills • Ability to handle pressure. • Should be fluent in Hindi and English. (Knowing any south language is an advantage) • Ability to stay calm and reply to customer queries • Good Management Skills. • Able to manage multi tasks at a time • Should be a hard worker
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Leaf Soft Pvt Ltd

Founded :
2016
Type :
Products & Services
Size :
20-100
Stage :
Raised funding

About

Teamleaf Software Private Limited

Teamleaf Software Private Limited is a mobile Internet company focusing on Indian C2C e-commerce market. We have an online shopping app named ForeverShop. The app is doing well in the market, at the same time the brand value and downloads have been growing constantly.  The app is an advance technology platform with a goal to assists millions of small/individual merchants in India to pursue their dreams of owning a free online shop. The app is hassle free and commission free. We have a dedicated team of marketing, design and development experts in India and China who are working together for the sole purpose of making the customer and seller experience the best. With the power of social network, SAAS tools, big data, and artificial intelligence, we help our customers to build the business network and transform their business grows vastly.

The Team has been consistently coming up with lot of creative new features to address the unmet needs of Indian sellers. We believe using our talents, global vision, with new technology we not only innovate the retail business in India by ourselves but also with you.

 

Why joining us:

  1. A Startup which is growing rapidly and the business Model has been proved so successful globally including China, US and other countries.
  2. Teamleaf Software Private Limited is a Coolest Startup, and has a very strong team with lot of experience and great co-founders and also raised funds from great Investors.
  3. Join us, enjoy your work while learning and grow together with our team and whole company.
  4. Find your strength, and realize you’re potential. We will help you to find his/her unique strengths, make growth plan with the company. Training and learning are provided regularly.
  5. We have a mixed culture of India, China, and U.S to let people exchange views and beliefs openly. You can learn a lot of things across different culture people.
Read more

Connect with the team

Profile picture
Naresh Reddy

Company social profiles

N/A

Similar jobs

Bengaluru (Bangalore)
4 - 8 yrs
₹18L - ₹22L / yr
skill iconAmazon Web Services (AWS)
SQL
Datawarehousing
Data modeling
ERwin
+1 more

Job Description :

We are seeking a highly experienced Sr Data Modeler / Solution Architect to join the Data Architecture team at Corporate Office in Bangalore. The ideal candidate will have 4 to 8 years of experience in data modeling and architecture with deep expertise in AWS cloud stackdata warehousing, and enterprise data modeling tools. This individual will be responsible for designing and creating enterprise-grade data models and driving the implementation of Layered Scalable Architecture or Medallion Architecture to support robust, scalable, and high-quality data marts across multiple business units.

This role will involve managing complex datasets from systems like PoS, ERP, CRM, and external sources, while optimizing performance and cost. You will also provide strategic leadership on data modeling standards, governance, and best practices, ensuring the foundation for analytics and reporting is solid and future-ready.


Key Responsibilities:

·               Design and deliver conceptual, logical, and physical data models using tools like ERWin.

·               Implement Layered Scalable Architecture / Medallion Architecture for building scalable, standardized data marts.

·               Optimize performance and cost of AWS-based data infrastructure (Redshift, S3, Glue, Lambda, etc.).

·               Collaborate with cross-functional teams (IT, business, analysts) to gather data requirements and ensure model alignment with KPIs and business logic.

·               Develop and optimize SQL code, materialized views, stored procedures in AWS Redshift.

·               Ensure data governance, lineage, and quality mechanisms are established across systems.

·               Lead and mentor technical teams in an Agile project delivery model.

·               Manage data layer creation and documentation: data dictionary, ER diagrams, purpose mapping.

·               Identify data gaps and availability issues with respect to source systems.


Required Skills & Qualifications:

·               Bachelor’s or Master’s degree in Computer Science, IT, or related field (B.E./B.Tech/M.E./M.Tech/MCA).

·               Minimum 4 years of experience in data modeling and architecture.

·               Proficiency with data modeling tools such as ERWin, with strong knowledge of forward and reverse engineering.

·               Deep expertise in SQL (including advanced SQL, stored procedures, performance tuning).

·               Strong experience in data warehousingRDBMS, and ETL tools like AWS GlueIBM DataStage, or SAP Data Services.

·               Hands-on experience with AWS services: Redshift, S3, Glue, RDS, Lambda, Bedrock, and Q.

·               Good understanding of reporting tools such as TableauPower BI, or AWS QuickSight.

·               Exposure to DevOps/CI-CD pipelinesAI/MLGen AINLP, and polyglot programming is a plus.

·               Familiarity with data governance tools (e.g., ORION/EIIG).

·               Domain knowledge in RetailManufacturingHR, or Finance preferred.

·               Excellent written and verbal communication skills.


Certifications (Preferred):

·               AWS Certification (e.g., AWS Certified Solutions Architect or Data Analytics – Specialty)

·               Data Governance or Data Modeling Certifications (e.g., CDMPDatabricks, or TOGAF)

 

Mandatory Skills

aws, Technical Architecture, Aiml, SQL, Data Warehousing, Data Modelling

Read more
Nvest Solution
at Nvest Solution
3 recruiters
Gopesh Modi
Posted by Gopesh Modi
Mumbai
3 - 7 yrs
₹6L - ₹10L / yr
skill iconJavascript
ASP.NET
MVC Framework
SQL server
skill iconjQuery
+1 more
About Us : This position is being offered by Nvest Solution, a start-up formed by an IIM-A and an IIT- D alumnus. We are working in the field of financial technology. We are building various tools for financial advisory and research across financial domain ranging from life insurance, health insurance, mutual fund, banking products and personal financial planning. We believe that these tools will define the future of financial advisory in India. We are looking for some talented and passionate people to join us. About the role : This position is for a full stack software developer having good knowledge of both front end and back end development. Since we are a start-up this position will have lot of exposure to other verticals such as product management as well. However the person must have a long term mindset and shall not be a job hopper. There is no limit to learn for a person who is willing to take responsibility. Candidate will get ample opportunity to grow with the company. Responsibilities : 1) Developing new applications from scratch 2) Understanding and Maintaining the existing application 3) Managing third party IT engagements regarding new product developments 4) Creating efficient and clean code Skill-set : 1) Back end Programming Languages - ASP.Net, MVC, CSharp, MS SQL 2) Front end - HTML, CSS, Javascript, JQuery . (Good knowledge of Javascript and Jquery is a must) 3) Developing APIs and efficient data management 4) Knowledge of android would be an added advantage. Experience : Experience of 3+ years is preferable however if any candidate feels that he is capable and is interested in the position then we are happy to look at them. Location : Our office is currently located at Thane What is on offer : 1) Being a start-up, you will have lot of exposure to all the new developments 2) Of course salary and perks + Growth along with company's growth 3) You will get lot of responsibility 4) Growth and learning opportunity
Read more
Cureeya
Remote only
0 - 15 yrs
₹2L - ₹15L / yr
Teaching
Training and Development
Content Strategy

✨ *Calling All Aspiring Medical Educators!* ✨


Are you a medical student, doctor, or healthcare enthusiast with a passion for teaching?

Do you dream of creating your own *medical courses*, sharing your knowledge with students worldwide, and building a sustainable source of income?


Now is the perfect time to turn your expertise into impact! 🌍📚


We’re inviting *medical students, young professionals, and healthcare experts* who are eager to:

✅ Design and build engaging medical courses

✅ Teach and mentor the next generation of learners

✅ Launch and sell their courses across *multiple global platforms*

✅ Grow their personal brand while making a real difference


Whether you’re just starting your teaching journey or already mentoring peers, this opportunity will help you *transform your knowledge into a structured, sellable course* — reaching learners far beyond the classroom.


Please fill this Google form for further communication… https://forms.gle/QcdrYkP3WfQibind9

Read more
An E-commerce Start-up
An E-commerce Start-up
Agency job
via Merito by Jinita Sumaria
Noida, Mumbai
2 - 9 yrs
Best in industry
Content Writing
Social Media Marketing (SMM)
Search Engine Optimization (SEO)
Blogging
Storytelling
Roles & Responsibilities
• Produce well-researched content for the brand online and in print
• Led the Conceptualization, Creation, and Implementation of Digital Media Campaigns as well as Media Campaigns
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
• Follow an editorial calendar, collaborating with other members of the content production team to ensure the timely delivery of materials
• Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, Newsletters and blogs
• Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results

Requirements
• Proven record of excellent writing demonstrated in a professional portfolio
• 2+ years of experience in Content creation
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions
• Ability to work independently with little or no daily supervision
• Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
• Ability to work on multiple projects with different objectives simultaneously
• Strict adherence to the style guides of the company and their policies for publication
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
• Familiarity with each requirement and the company's brand image, products, and services
Read more
Remote only
1 - 3 yrs
₹2L - ₹4L / yr
skill iconFigma
skill iconAdobe XD
Adobe Photoshop
skill iconAdobe Illustrator
Sketch

Company: Scrollengine

Location: Remote

Employment Type: Contract (1 Month) – Extendable based on performance

Compensation: Competitive (Based on Experience)

About Scrollengine

ScrollEngine is a dynamic and fast-growing SaaS platform that provides powerful automation solutions for Shopify merchants. We specialize in seamless integrations, order fulfillment optimizations, and cutting-edge delivery management solutions.

Job Overview

We are looking for a talented and experienced UI/UX Designer to join us for a one-month contract. If you have a passion for designing intuitive, user-friendly interfaces and improving user experiences, this role is for you. Based on the quality of work, we may extend the contract for the next month.

Responsibilities

  • Design and enhance UI/UX for web and mobile applications.
  • Collaborate with developers and product managers to create user-centric designs.
  • Conduct user research, analyze user behavior, and optimize user flows.
  • Develop wireframes, prototypes, and visual designs using tools like Figma, Adobe XD, Sketch.
  • Improve existing UI components and ensure design consistency across all products.
  • Implement UX best practices to improve accessibility and usability.
  • Stay updated with the latest UI/UX trends and industry standards.

Requirements

  • 1+ years of experience in UI/UX design.
  • Strong portfolio showcasing modern, clean, and user-friendly designs.
  • Proficiency in Figma, Adobe XD, Sketch, or similar tools.
  • Experience with responsive web and mobile design.
  • Understanding of UX research methodologies, user testing, and A/B testing.
  • Ability to work independently and deliver high-quality designs within deadlines.
  • Knowledge of basic front-end development (HTML, CSS, JavaScript) is a plus.
  • Strong communication skills and ability to collaborate remotely.

Perks

  • Remote work flexibility.
  • Opportunity to extend the contract based on performance.
  • Work on a fast-growing SaaS product with global impact.


Read more
Kanjurmarg
1 - 2 yrs
₹3L - ₹4L / yr
Wireless
Arduino
Altium
I2C
Bluetooth
+1 more

Roles and Responsibilities:

  • Strong experience with programming microcontrollers like Arduino, ESP32, and ESP8266.
  • Experience with Embedded C/C++.
  • Experience with Raspberry Pi, Python, and OpenCV.
  • Experience with Low power Devices would be preferred
  • Knowledge about communication protocols (UART, I2C, etc.)
  • Experience with Wi-Fi, LoRa, GSM, M2M, SImcom, and Quactel Modules.
  • Experience with 3d modeling (preferred).
  • Experience with 3d printers (preferred).
  • Experience with Hardware design and knowledge of basic electronics.
  • Experience with   Software will be preferred.ss

Detailed Job role (daily basis) done by the IOT developer.

 

·        Design hardware that meets the needs of the application.

·        Support for current hardware, testing, and bug-fixing.

·        Create, maintain, and document microcontroller code.

·        prototyping, testing, and soldering

·        Making 3D/CAD models for PCBs.

 

 

Read more
KCS Technologies
Police Meghana
Posted by Police Meghana
Hyderabad
2 - 4 yrs
₹3L - ₹9L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+3 more

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code

Responsibilities

  • Design, code, test and manage various applications
  • Collaborate with engineering team and product team to establish best products
  • Follow outlined standards of quality related to code and systems
  • Develop automated tests and conduct performance tuning



Read more
IntelliFlow Solutions Pvt Ltd
at IntelliFlow Solutions Pvt Ltd
2 candid answers
Divyashree Abhilash
Posted by Divyashree Abhilash
Bengaluru (Bangalore)
1 - 4 yrs
₹4L - ₹10L / yr
skill iconJava
J2EE

The ideal candidate should be a proactive individual with strong communication skills and a team player. He or she should have an experience of at least 1-2 years in Java development.



Should have hands-on experience in the following:


  1. Hands on experience in designing and developing applications using Java EE platforms and at least 1-2 years’ experience on the same.
  2. Should have excellent in-depth knowledge on Core Java
  3. Experience in multi-threaded server-side Java programming
  4. Working knowledge on web services.
  5. Working knowledge on hibernate and springs framework.
  6. Added advantage if worked in any of the BPM tools
  7. Should have worked in SDLC environment.
  8. Good communication skills.
  9. Experience in working effectively within a team.
Read more
Inshorts
at Inshorts
1 recruiter
Agency job
via Randstad India by Shreya Chaudhary
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 3 yrs
₹1L - ₹10L / yr
Proofreading
Proof Reader

Inshorts is looking for people to work as Proofreaders in the English Editorial Team. Eligibility criteria include an experience of 0-2 years for the post in the field of English media.

 

 

 

Location: Noida

CTC: 100% hike on current CTC

 

Responsibilities: 

>Checking for spelling and grammatical mistakes in the headlines and body copies

>Verifying all the facts in a particular story before publishing

>Checking for the authenticity and accuracy of images used for shorts

>Making sure that any story is not repeated

>Have to look after the growth of the concerned team while adding to the overall growth of the company 

 

Desired Skills/Qualification:

>Strong command over the English language

>General awareness

>Good at spotting mistakes

>Sound logical skills

>Experience of 0-2 years

 

 

Company Profile:

Inshorts is a content consumption and discovery app which provides news and other content in 60 words. It was started in 2013 with the aim of keeping people informed by presenting news in an easily consumable format. It is the highest-rated news app on Google Play Store.

Read more
Product based company
Product based company
Agency job
via Crewmates by Gowtham V
Coimbatore
4 - 15 yrs
₹5L - ₹20L / yr
ETL
talend
Talend
Hi Professionals,
Role : Talend developer
Location : Coimbatore
Experience : 4+Years
Skills : Talend, any DB
Notice period : Immediate to 15 Days
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos