Search Engine Optimization

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

Responsibilities:

Use quantitative methods such as business simulations, data mining, modeling, and advanced statistical techniques to solve problems. The Data Scientist contributes by serving as a technical lead for analytics initiatives of low‑to‑medium complexity or business impact and supporting high‑profile, enterprise initiatives such as the Engineered Value Chain. 

In this role, you will act as an individual contributor on analytic teams, partnering on cross‑functional projects, and guiding technical delivery. You will also mentor procurement professionals on the technical approaches used to solve problems presented by business units, service organizations, dealers, or customers. 

Job duties/Responsibilities include but not limited to:

• Lead and deliver analytics initiatives by defining analytical approaches, building models, and translating insights into business actions for procurement and enterprise stakeholders. 
• Develop, train, validate, and monitor predictive models using a broad set of machine learning/statistical methods to support targeted business outcomes. 
• Design and implement ETL/data pipelines and integrate data sources to create safe, trusted datasets for reporting and analytics (including Snowflake and SQL-based workflows). 
• Build executive-ready dashboards and decision tools (e.g., Power BI) that enable data‑driven leadership decisions. 
• Apply data modelling best practices (conceptual, logical, physical models) and support integration/transformation patterns to analytics environments and warehouses. 
• Partner cross‑functionally (Procurement, Digital/IT, Finance, operations stakeholders) to deploy analytics solutions into production and ensure adoption. 
• Operate with strong data governance and operational rigor, including troubleshooting data issues, managing access/user needs, and supporting reliable analytics operations. 
• Use modern engineering practices (e.g., GitLab/DevOps toolchains) to improve repeatability, scalability, and maintainability of analytics solutions. 

Must Have Skills

• Strong AI/ML background across model development and validation, including methods such as time series, clustering, tree-based algorithms, generalized linear models, or neural networks.                           
• Strong SQL + Snowflake proficiency for ETL, transformation, and analytics-ready datasets. 
• Experience with cloud solutions, solution integration, IT operations, and data governance. 
• Proficiency in Python programming language.
• Proficiency in Prompt Engineering.
• Experience with front-end technologies such as HTML, CSS, and JavaScript.
• Experience with back-end technologies such as Django, Flask, or Node.js.
• Solid grasp of database technologies such as MySQL, PostgreSQL, or MongoDB.
• Creation of CI,CD Pipelines for ML algorithms, training, prediction pipelines
• Proficiency in Machine Learning Operations.
• Work with business, data scientists to ensure value realization, ROI on operationalization of models
• Strong understanding of statistical analysis and machine learning algorithms.
• Containerization, packaging of ML models
• Experience with data visualization tools such as Power BI.
• Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity.
• Experience with Large Language Models (LLMs) and Natural Language Processing (NLP) technologies.

Good To Have Skills:

• Experience with cloud-first and agile methodologies.
• Strong understanding of statistical analysis and machine learning algorithms.
• Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity.

Required Skill:

• Degree in Computer Science, Business, Mathematics, Economics, Statistics, Engineering, or related field.  

Responsibilities

• Develop and maintain robust APIs to support various applications and services.
• Design and implement scalable solutions using AWS cloud services.
• Utilize Python frameworks such as Flask and Django to build efficient and high-performance applications.
• Collaborate with cross-functional teams to gather and analyze requirements for new features and enhancements.
• Ensure the security and integrity of applications by implementing best practices and security measures.
• Optimize application performance and troubleshoot issues to ensure smooth operation.
• Provide technical guidance and mentorship to junior team members.
• Conduct code reviews to ensure adherence to coding standards and best practices.
• Participate in agile development processes including sprint planning daily stand-ups and retrospectives.
• Develop and maintain documentation for code processes and procedures.
• Stay updated with the latest industry trends and technologies to continuously improve skills and knowledge.
• Contribute to the overall success of the company by delivering high-quality software solutions that meet business needs.
• Foster a collaborative and inclusive work environment that promotes innovation and continuous improvement.

Qualifications

• Possess strong expertise in developing and maintaining APIs.
• Demonstrate proficiency in AWS cloud services and their application in scalable solutions.
• Have extensive experience with Python frameworks such as Flask and Django.
• Exhibit strong analytical and problem-solving skills to address complex technical challenges.
• Show ability to collaborate effectively with cross-functional teams and stakeholders.
• Display excellent communication skills to convey technical concepts clearly.
• Have a background in the Consumer Lending domain is a plus.
• Demonstrate commitment to continuous learning and staying updated with industry trends.
• Possess a strong understanding of agile development methodologies.
• Show experience in mentoring and guiding junior team members.
• Exhibit attention to detail and a commitment to delivering high-quality software solutions.
• Demonstrate ability to work effectively in a hybrid work model.
• Show a proactive approach to identifying and addressing potential issues before they become problems.

Job Role: Executive_ OHC 

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 3 years+ 

Salary: As per industry standards

Job Summary: 

This is a full-time on-site role for an Operations Executive at Connect and Heal - CNH Care in Bangalore. We are hiring for the Occupational Health Clinic (OHC) Dept. The ideal candidate will be responsible for managing an entire portfolio of clinics across cities to ensure smooth operations, with the support of regional teams. 

Roles & Responsibilities: 

A) Clinical Operations: 

-Conduct thorough check on all clinic requirements and ensure smooth operations 

-Ensuring the MIS for all clinics is done on time (daily / weekly / monthly) 

-Ensure timely audits is done for all clinics 

B) Sourcing Requirements: 

-Coordinating with central sourcing team on all hiring requirements 

-Coordinating with medical governance team on staff training calendar and ensuring smooth trainings -Track attendance on daily basis and ensuring no service gap 

C) Client relationships: 

-Managing relationships with PAN India clients and handle client escalations 

- Liaising with different stakeholders (Marketing/sales/product) as per business requirement 

Qualifications 

• Bachelor's Degree (Master’s degree preferred) 

• Proficiency in excel and experience in handling large data sets 

• Minimum of 3 years of experience 

• Excellent communication & interpersonal skills 

• Experience in Occupational Health Centre, healthcare industry including hospitals, clinics is a plus

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

• Proficiency in Unity3D and C# programming language.
• Strong understanding of unity 3d and 2d principles and best practices.
• Familiarity with version control systems such as Git.
• Excellent problem-solving and communication skills.
• Ability to work effectively in a collaborative team environment.
• Familiarity with VR/XR/AR hardware and platforms, including Oculus, HTC Vive, HoloLens, and ARKit/ARCore.
• Excellent problem-solving skills and ability to adapt to evolving technologies and project requirements.

BeBetta is a social sports betting platform based in India, redefining the way fans engage with sports. BeBetta offers a gamified sports betting experience, allowing users to bet on live matches, challenge friends, and win rewards—all without spending real money. Our platform is designed to foster a passionate community of sports enthusiasts, enhancing the excitement of every game.

Summary:

Are you a sports fan eager to break into the exciting sports engagement space? As an Intermediate Android Developer at BeBetta, you'll gain invaluable experience building a rapidly growing app that's changing the way fans experience their favorite games.

Responsibilities:

• Implement new features and enhancements, working closely with senior team members.

• Collaborate across design, product, and engineering teams to create intuitive and engaging user experiences.

• Proactively identify and resolve performance bottlenecks and code issues.

• Stay up-to-date on emerging Android development trends and technologies.

Qualifications:

• 2+ years of experience developing Android apps using Kotlin and Java.

• Solid understanding of Android UI frameworks, layouts, and best practices.

• Experience with RESTful APIs and data handling.

• Familiarity with version control systems (preferably Git)

• A keen interest in sports and a desire to build fan-centric features.

Nucleus – Senior Solutions Specialist

Location: Noida

Primary Responsibilities

Ability to communicate Value Proposition of Nucleus' Lending Product solutions to Banks and Financial Institutions

Be responsible to incubate the solution to BFSI client as per Nucleus' lending product fitment

Business/System Analysis, Solutions Designing & Pre-Sales

Support with functional scoping of RFPs, RFIs and Opportunities

Imparting trainings and demos to Prospects, Clients, Internal Teams, Sales teams, Channel Partners and Analysts

Expectation from the Role

Ensuring customer satisfaction by pitching right solutions, showing and explaining value of products to clients, requirement to product mapping

Basic knowledge of Retail/Corporate Lending domain

Willingness for Overseas and Domestic travel for client meetings, demos and Proof of Concepts (Post Covid)

Desired for the Position

Good command over written and verbal communication in English

Knowledge of Lending life cycle

Well-groomed/presentable

Good at interpersonal skills

Stakeholder management

Agile

Experience: 6 yrs plus

Position Type: Full Time

Location: Hitech City, Hyderabad

Required Skills :

- Should have 3-8 years in .Net programming using .Net MVC or .Net Core.

- Must have hands-on experience with C# programming including .NET Framework, ASP.NET, and ADO.NET.

- Strong OOPS concepts and Unit Testing experience is a must.

- Experience on React.js is added advantage.

• Identifying business opportunities by hunting, qualifying prospects, and evaluating their position in the industry.
• Actively reaching out to leads over various channels and converting them for sales
• You must be skilled at generating your own leads through various channels, networking, and driving your territory.
• Developing relationships with prospects and recommending company "real money gaming" products and solution through a consultative approach
• Capable of generating leads via various sources building a solid pipeline, doing thorough research around possible suspects, and qualify them.
• Create processes to optimize or automate the current processes and acting as a mentor to the new joiners in the team
• Helping prospects make an informed decision by providing support, information, and guidance upon developing a thorough understanding of the company products and overall industry
• Contribute to the overall strategy and initiatives taken up by the B2B vertical
• Identifying product improvements or new opportunities based on industry trends, market activities, and competitors
• Handling multiple clients concurrently and keep a track of all client transactions
• Contributing to team effort by accomplishing related results by adhering to delivery deadlines - Working cross-functionally to positively collaborate with colleagues
• Liaising and communicating client needs/requirements with senior management
• Forecasting, tracking sales metrics, and preparing sales plans
• Document every minute detail from inception to completion

• Prior B2B sales/ business development etc. experience
• Excellent communication skills- written & verbal both (English is a must)
• Good analytical skills & business sense
• Able to create varied business propositions, pitches according to the audience