Salon Manager at Rawls Wellness Private Limited · Palwal · 5 - 8 years · ₹4L - ₹5L / yr · Profitable · Posted 2 Apr 2026
We are seeking an experienced Salon Manager with a strong background in the Salon industry to lead daily salon operations and deliver exceptional guest experiences. The ideal candidate will bring luxury salon service standards, commercial acumen and people leadership skills to drive operational excellence, revenue growth and brand consistency.
Key Responsibilities:
- Oversee day-to-day salon operations ensuring smooth, efficient service delivery.
- Implement and maintain hospitality-level service standards and SOPs.
- Ensure a premium guest experience from arrival to departure.
- Manage scheduling, service flow, and capacity utilization.
- Lead, train, and motivate stylists, therapists, and front-desk staff.
- Conduct onboarding, coaching, performance reviews, and skill development.
- Foster a positive, high-performance service culture.
- Ensure grooming, hygiene, and professional conduct standards.
- Build strong relationships with guests to drive loyalty and repeat visits.
- Handle guest feedback, complaints, and service recovery with professionalism.
- Implement loyalty programs, memberships, and personalized service initiatives.
- Monitor guest satisfaction scores and online reviews.
- Drive service and retail sales through upselling and cross-selling strategies.
- Achieve monthly and annual revenue, retail, and productivity targets.
- Monitor KPIs such as average ticket value, conversion, and rebooking rates.
- Collaborate with marketing teams on promotions and local activations.
- Manage inventory, ordering, stock control, and shrinkage.
- Ensure accurate cash handling, billing, and POS reconciliation.
- Maintain compliance with health, safety, and hygiene regulations.
- Coordinate with vendors and service partners.
- Ensure salon aesthetics, cleanliness, and visual merchandising meet brand standards.
- Align service delivery with brand positioning and guest expectations.
- Support new launches, campaigns, and brand initiatives.
- Guest satisfaction and repeat visit rates.
Qualifications & Experience:
- 5–10 years of experience in Salon Industry.
- At least 2–3 years in a managerial or supervisory role.
- Strong understanding of customer service excellence and operations.
- Proven ability to lead teams and drive sales performance.
- Experience in salons, spas, wellness, or beauty services.
- Knowledge of POS systems and retail operations.
- Hospitality or retail management certification.
Why Join Rawls Group:
- Founder-led, fast-scaling luxury brand ecosystem.
- Exposure to multiple industries under one group.
- High-ownership leadership role with long-term growth opportunity.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description:
We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.
Key Responsibilities:
• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.
Requirements:
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience as a Store Manager or in a similar retail management role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple tasks simultaneously and work under pressure.
• Proficiency in MS Office and retail management software.
• Flexibility to work in different shifts, including weekends.
Preferred Qualifications:
• Experience in retail sales or customer service.
• Knowledge of visual merchandising techniques.
• Ability to motivate a team and drive sales performance.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon