Salesforce release manager

🎯 What We’re Looking For:

✔️ 6+ months experience in recruitment, preferably with IT roles

✔️ Familiarity with tech profiles (Developers, QA, DevOps, etc.)

✔️ Strong communication skills and a hunger to learn.

✔️ Bachelor's degree in HR / Business / IT or related field (preferred).

Stipend -: 10K - 15K / Month (Depends upon the interview)

Working Days -: 5.5 Days (Alternate Saturdays will be Off)

Based on Performance, Full-Time opportunity will be provided post completion of the Internship.

Mandatory Criteria (Can't be neglected during screening) :

1. IT Recruitment Knowledge

– Minimum 3 Months of Recruitment Experience in screening, and coordinating interviews especially in IT.

– Understanding of common IT roles (e.g., Developers, QA, DevOps, Data Analysts) and basic tech stacks (like Java, Python, .NET, AWS, etc.)

– Understanding of tech stacks, keywords, and job requirements

2. Basic Understanding of IT Roles & Technologies

– Knowing the difference between front-end, back-end, full-stack, etc.

– Able to read and understand tech job descriptions.

– Comfort in learning new IT terminologies and understanding client needs.

Summary of Role

Innovate to solve the world's most important challenges. We are looking for Advanced User Exp Designer with strong capabilities to design and own the product experience. The designer would be responsible for end to end interaction and visual design.

Responsibilities

• Own the design execution while working closely with key stakeholders in design, engineering and business stakeholders to solve user needs and business goals
• Demonstrate mastery of the end-end UX process, including user research for discovery and product definition, and multiple methods of formal and informal user evaluations
• Demonstrate a strong understanding of Agile / Lean UX methodologies
• Prioritize backlog effectively; communicate clear timelines and status updates at all levels
• Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories
• Conduct research and evaluation of designs, as well as emerging technology, industry, and market trends

Must Have Background for this Role:

• Bachelor's degree preferably from tier 1/ tier 2 design school.
• Outstanding user experience design portfolio
• Bachelors degree in human factors, psychology, user experience design or related degree
• Some experience in user experience design, interaction design or human factors
• Proficient user experience design skills, e.g., customer journey map, experience diagramming, task analysis, workflow design, etc.
• Experience with observational research and usability testing
• Graduate degree in user experience design, human factors, interaction design or related discipline.
• Fluent with design sketching and prototyping tools, e.g., Axure, Balsamiq, Visio, etc.
• Experience with design trends, benchmarking, forecasting and concept creation
• Experience with project planning, scoping and execution in a phase-gate and/or agile environment

Required Skills for this Role:

• Has 5+ years of experience (e.g. interaction, graphic, visual, product, industrial), User Experience, HCI, or a related field
• Must have strong background in interaction/UX design and continue to be hands-on as an interaction designer
• Conducts user research to understand user needs, mental models and working contexts
• Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.
• Has real-world experience in managing projects & stakeholders
• Skilled in standard design & wireframing tools (Adobe CC, Sketch) and visual communication

About Company

Our client delivers personalised luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.  

Qualifications

• Software developer with skills to develop front-end and back-end systems in Web site development.
• The candidate number has hands-on experience in handling and developing code in JavaScript, React, HTML, PHP, MySQL, APACHE & NGINX to develop web-based applications.
• Knowledge of designing the user interface, developing servers and database designs & coding for mobile platforms would be added advantage.
• Work Experience: 6-7 Years

Requirements

•  Design and implementation of the overall web architecture.
•  “Pixel-perfect” implementation of our approved user interface.
•  Expertise in front-end technologies, including JavaScript,CSS3 and HTML5 and third-party libraries such as React Js, jQuery
•  Design and deployment of our database
•  Ensuring the entire stack is designed and built for speed and scalability
•  Design and construction of our REST API
•  Integrating our front-end UI with the constructed API
•  Design and implementation of continuous integration and deployment
•  Designing Database - Expertise in databases like MySQL, other databases like MongoDB , and PostgreSQL Will be a plus.
•  Ensuring cross-platform optimization for mobile phones.
•  Overseeing and guiding the analysing, writing, building, and deployment of software.

What skills we are looking for?

• Writing HTML, CSS, and JavaScript. Up to the latest practices,
•  A relevant back-end programming language experience
•  Database design and management, including being up on the latest practices and associated versions
• Server management and deployment for the relevant environment
•  Familiarity with a relevant and globally supported framework

both front-end and back-end like React, and Laravel.

• Thorough understanding of user experience and possibly even product strategy
•  Experience implementing testing platforms and unit tests

Greetings!!!

Please find below mentioned Job Description of Relationship Manager profile for your reference.

Company Name :- Bonanza Portfolio Ltd

Location : - Jaipur

Qualification : - Any Graduation

Job Description : -

1.     New client acquisition, building new relationships and increasing depth in existing relationships with clients.

2.     Selling online broking accounts- demat account, trading account.

3.     Identifying customer needs, assessing their appetite and providing them investment options.

4.     Achieving targets as assigned by the organisation on a monthly basis.

5.     Migrating offline clients to do online trading.

6.     Backend support to clients.

7.     Regular updates to the immediate superior as a when required.

Past experience in the similar role will be preferred.

If you are interested in this opportunity, please feel free to connect or refer to the suitable candidate if you know anyone.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Responsibilities for Staff Engineer role:

• Having experience in Java along with Springboot, Micorservices, RDBMS
• Experience required: 6yrs to 8 yrs.

Requirement:

• 5+ years of experience in Quality Assurance
• Knowledge of Casino Gaming Domain
• Experience in Kiosk Application testing
• Experience in Assets Testing
• Configuration of Screens, Promotions and Drawings
• Experience in Azure DevOps bug tracking tool
• Experience of regression testing, integration testing.
• Debugging skills
• Good communication skills and ability to interact with clients.
• Good problem solving skills.
• Bug raising and retesting.

Key aspects of this role: 

• Maintain, update, and enhance ITSM environment including Incident, Request,  Problem, Change and Knowledge Management, Service Catalog, Service Portals,  SLAs, Discovery, and Integrations 
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and  troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need: 

• Minimum of 2 years of demonstrated experience in ServiceNow development and  configuration.  
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform  interfaces (to other data sources) and the data within tables, import sets and the  CMDB. 
• Preferably certified in ServiceNow