Subodh Popalwar
Software Engineer, Memorres
About Indium Software
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Java
Spring BootOpportunity Summary
We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 3+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Strong background in Java development
· Experience working with databases and/or CRM systems.
· Experience with, or willingness to learn the Salesforce platform
Secondary Skills (nice to have)
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· Experience building and maintaining Salesforce AppExchange apps.
· AWS ecosystem and tools, developing for serverless environments.
· Front-end expertise: HTML, CSS, JavaScript, etc.
· Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable.
Soft Skills
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
Java
Amazon Web Services (AWS)
NodeJS (Node.js)Your Impact:
• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases
Your Skills & Experience:
• 4-8 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years
• If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials
• Mentors developers in improving their platform knowledge and development skills
• Communicate technical design to the developers and help/guide them in the implementation
• Participates in Agile sprints
Set Yourself Apart With:
• eCommerce platform certification
• Security considerations – OWASP, CSRF, reCAPTCHA etc. – Basic knowledge or experience
• Git Development workflow – Proficient
• Visual Studio Code IDE or Eclipse IDE - Proficient
• Knowledge on Agile methodology and desired tools like Jira, confluence etc.
• Scripting/development experience with Node.js, Mocha/Chai
• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
• Excellent written, verbal communication and articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Ability to provide necessary coaching to bring team members up to speed on the technology
• Ability to prioritize and manage multiple tasks
• Excellent and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution
Location: Bangalore
Responsibilities
• Delivery of telephone, email, chat, and Web-based support including:
• Providing advice and guidance to clients to efficiently resolve their questions and issues; this will include general Korn Ferry product advice, troubleshooting of technical issues and identifying sales opportunities, and referring them to the appropriate internal team.
• Improve customer satisfaction through delivery of excellent support
• Ability to write technical or functional information and contribute to the Web-delivered FAQ knowledge base
• Maintain a level of technical knowledge and Korn Ferry product knowledge
• Identify and document product issues, enhancements, and requests in the appropriate tracking system
• Work cross-functionally with other Korn Ferry groups as needed
• Suggest and employ new, creative, and innovative ways to deliver support
• Participate in the hiring, training, and retaining of other team members as requested
• Other duties as required by manager
EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS
• Associates or BA degree in a technical discipline or equivalent experience
• At least 1 year’s professional experience in a corporate setting is desired
• At least 1 year of Salesforce Sales Cloud Admin experience
• At least 1 year of Helpdesk experience supporting users of Salesforce Sales Cloud with package installation, configuration, and troubleshooting issues
• Business Support/ Customer Service experience for web-based applications highly desired
• Phone support experience highly desired
• Experience using a customer case tracking system highly desired.
• Excellent customer relationship skills
• Superior analytical and troubleshooting skills
• Must have excellent written and oral communication skills in English
• Experience with www browser technology, including Microsoft Internet Explorer/Edge, Chrome, and Firefox
• Familiarity with Windows, MAC, iOS, and Android operating systems and browsers a plus
• High level of accuracy and attention to detail, as well as good organization skills
• Building rapport and dealing with a wide range of people in a friendly and professional manner
• Work effectively with cross-functional teams
XML
HTML/CSS- Bachelors/master’s degree in computer science or related field.
- 2+ years of experience in developing web-based, E-Commerce applications on Salesforce Commerce Cloud (SFCC).
- Object oriented analysis and design using common design patterns.
- Experience in working with ISML, Pipelines, Pipelets, JS-Controllers, Digital Scripts,
- B2C Commerce API.
- Knowledge on SGJC is must and SFRA is an added advantage.
- Experience in working with Forms, Service and Job / Integration frameworks.
- Experience in working with REST and SOAP webservices.
- Experience in integrating with third party LINK cartridges like Payment, Tax, Analytics, Ratings & Reviews etc. along with developing custom cartridges.
- Good understanding on SFCC Business Manager Configurations.
- SFCC Developer certification is an added advantage.
- Knowledge on build and deployment.
- Knowledge on Source Control Management System like GitHub/BitBucket.
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently.
- Should be a problem solver with good analytical and critical thinking.
- Ability to Work on the priorities under pressure.
- Good communicator (written and verbal, formal and informal).
- Should be able to finish the work with minimum supervision.
- Experience: Minimum 2 Yrs. of relevant experience.
.NET
C#participating on projects to recommend, develop and implement scalable solutions for Contact Center
software engineering, and ensure that initiatives support the corporate vision.
This person will have daily responsibility for managing and supporting Genesys Contact Center
software, integrations, and related services. This includes, but is not limited to;
● Responsibility for the development of Contact Center custom solutions developed in C# .Net,
Salesforce Apex, and Salesforce Visualforce pages.
● Work with Sr. Engineer(s) to provide seamless service delivery and support of the software
solutions
● Contribute to architecture and code design, estimates, code reviews, and documentation to
ensure top quality software
● Balance customer and business needs to design, develop, test, and deliver against timelines
● Assist with the ongoing evolution and development of the Genesys solution
Primary/Key Responsibilities:
● Designs, codes (at least 80%), debugs and optimizes Salesforce Apex code, Visualforce pages, or
C# .Net code, including both frontend and backend components as well as internal tools, such
as configuration management and development/test environments.
● Work closely with project, application, and enterprise architects to develop solutions.
● Identify and perform troubleshooting regarding reported incidents, logs, and all other assigned
issues in order to sustain system up time & operational stability
● Provide Tier 1 & 2 software engineering and support during critical incidents as necessary.
Respond to detected and reported problems and interface with appropriate personnel to ensure
quick resolutions and appropriate notification during outages or periods of degraded
performance.
● Will be accountable for using project lifecycle methodology including following project
specifications and completing documentation to successfully deliver projects on-time and
within budget and scope.
● Automate routine processes and tasks using scripting techniques as needed.
● Must be willing and able to alter shift schedule as user support demands change or technical
projects require. This may require evening, weekends or night shift work for various lengths of
time, including on-call rotation.
● Participate in team meeting, brainstorming sessions and attend all appropriate training and
seminars
Educational Qualification & Experience:
● 2 – 4 years related experience
● Bachelor’s degree (B.A / B.S / M.S.) or equivalent work experience
● Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, Technology or a
related discipline, and/or equivalent work experience in the technology field.
● Application development experience in Salesforce Apex, .NET, C#, .NET Core, SQL Server, CSS,
and other web development technologies.● Any Software Engineering certifications
Must have:
● Working knowledge in Software Engineering methodologies
1. Expert knowledge of Salesforce Apex coding, Experience reading application logs.
2. Solve problems of considerable scope and complexity
3. Work closely with project, application, and enterprise architects to develop solutions.
4. Working knowledge of SQL
5. Strong understanding of LAN/WAN networks and TCP/IP
● Working knowledge of scripting languages
1. Proven ability to work under stress and meet deadlines
2. Proven attention to detail and organizational skills
3. Ability to lift 50lbs
4. Experience in installing, configuring and troubleshooting applications in a Windows enterprise
environment.
● Well-developed problem solving and documentation skills.
● Ability to communicate highly technical concepts to non-technical managers.
● Ability to work independently with little supervision as well as ability to work effectively as
team members.
● Ability to follow processes, work effectively on a team, with business units, and maintain a
positive attitude at all times
● Must be self-motivated and be able to work independently as well as in a team environment
● Must have excellent interpersonal, communication, presentation, and organizational skills
● Must have excellent English verbal and written skills
● The ability to work and team effectively with clients, management, and staff members in a
multi-tiered, fast-paced environment
Good to have:
● Support 24/7/365 data center environment by providing on-call support rotation
● 6+ years of related experience in software engineering and / or certifications are a plus
● Experience with CTI integrations
Payroll: Techmasters
End client - Telecom MNC
Job Location- WFH (Work from Home)
Key Responsibility Areas:
● Identifying client’s needs and specifications; understanding their work practices and the nature of their business in order to define the scope of the project and their requirements
● Designs and implementation of expanding functionality, optimization, and improvement of existing solutions
● Cooperation with validators, integrators, and projects manager
● Providing assistance to junior consultants on the use of functional and technical toolsets
● Delivering effective project presentations, writing project reports, and leading straight forward client meetings
Technical Qualifications:
● Should have 2+ years CloudSense design experience and configuration especially in the telecom domain.
● Well versed with CloudSense development and design processes and best practices
● Requirement Analysis and Salesforce Solution Recommendations
● Experienced within CRM and preferably CPQ and Order management
● Well versed in product modeling, product hierarchy, and pricing mechanisms
● Design Validation and Identification of gaps
● Process and Quality compliance
● Seek out ways to utilize Salesforce to improve processes and productivity and make recommendations
● A good understanding of Conga is Desirable
● CS401 certification is desirable.
● CloudSense solution console experience is a plus.
● CloudSense COM implementation is a plus.
Essential:
● B.Sc. or higher in Electrical Engineering, Computer Science or a related field
● Excellent spoken and written English, including the effective use of business and technical terms
● Experience in working with both functional/technical and business-oriented people within a business
● Experience in client-facing environments
● Strong presentation capabilities, confidence, motivation, and communication skills
● Demonstrable commitment to producing high-quality work with excellent attention to detail
● Strong understanding of the business value of Salesforce
● Strong self-motivation and time management with the ability to work effectively with all parts of the business
JavascriptWe are looking for a Certified Salesforce Architect with over 5 years’ experience.
Overview
As an Architect and Integration Specialist, Your primary focus will be to help our clients integrate the Salesforce CRM platform with various in-house & 3rd-party platforms such as ERP systems, billing systems, communication tools such as phone, chat, video and screencast technologies and collaboration tools such as GSuite, Zoho and Microsoft 365.
You will work with our team and end clients to ensure that the customer requirements are implemented on-time and on-budget. You will coordinate with the rest of the CRM-solutions team to handle sales engineering, support, and technology transformation initiatives.
Requirements
Familiarity with the Lightning component framework.
Expert-level knowledge on APEX, VisualForce, Native, MySQL, and JavaScript.
Strong knowledge of JSON, XML, JavaScript, CSS2 & CSS3, HTML5 & jQuery.
Demonstrated experience working with relational databases, and ETL tools.
Strong integration skills with ERP, Billing, communication and collaboration tools.
Proficient in Version Control Software such as Github & Bitbucket.
Independently develop new user-facing features from designs and wireframes.
Ability to understand business requirements and translate them into technical requirements.
Passion for creating & delivering great software with a strong sense of ownership.
Good to have
Experience with MuleSoft, Pentaho, Informatica or any other integration platform is a plus.
Knowledge of modern authorization mechanisms, such as JSON Web Token.
Knowledge of the AWS platform and scalable application architecture.
Experience with CI/CD - Build & Release process. Agile/ Scrum based development.
Job Duties:
Create user documentation for all the code built.
Configure and customize client’s salesforce.com platform.
Create documentation such as requirements, test cases, and test scripts.
Diligently work on resolving reported issues and document root-cause analysis.
Optimize components for maximum performance across a vast array of devices & browsers.
Work closely with business owners, designers & backend developers to build a fantastic User Experience (UX) with solid User Interfaces (UI).
Be responsive to change, adapt quickly with a talented team and work efficiently & remotely.
5. Benefits:
100% remote work. All you need is a good laptop, headset, and internet connectivity.
Ability to make a direct impact & build an award-winning Salesforce platform.
Awesome culture! We are a friendly & collaborative team with a learning and growth mindset.
Javascript
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Software Engineer, Memorres