Sales Specialist

Position: BPO Team Leader – Customer Service & Renewals

Location: Delhi

Experience:

Minimum 2 years of documented experience as a Team Leader in outbound customer service.

Recent experience must be in Customer Service.

Experience in outbound service combined with renewals and upselling is a strong plus.

Should have managed call flows ranging between 100 to 150 calls per day.

As a Team Leader, must be willing to take calls when required.

Total experience should not exceed 5.5 years.

Work Schedule:

Day Shift

2 rotational offs

Qualification:

Minimum HSC (High School Certificate)

Compensation:

Maximum salary up to ₹7 LPA (approximately ₹55K per month)

Additional variable pay up to ₹2 LPA

•  Development using .net core
•  Requirement understanding and getting on client calls
•  Work closely with the nearshore developer
•  Perform code reviews and unit testing as planned
•  Participate in peer reviews.

•  Strong knowledge on C#, .net core 5 and Entity Framework
•  Knowledge on PostgreSQL
•  Web API, building Microsoft .NET-based web or Enterprise applications
•  Experience in building and consuming Asp.NET MVC & Web API or REST API  using 
• jQuery, JSON, AJAX, Asp.net Web Services.

•  Knowledge on Docker and Kubernetes
•  Knowledge on AutoMapper

• Job Title:- Microsoft Tech Lead
• Location:- CG Road, Ahmedabad(Mobile and flexible), WFH is available, sometime you have to come attend business meetings
• Education:- No bar in Education
• Desired Skills:- ASP.Net, C#, Database Design, MySQL, MSSQL, Bootstrap, SQL Server
• Experience: - 05 yrs. to 06 yrs.
• Number of Vacancy:- 01
• Job Timing:- Flexible Time
• Interview Process: - 2 round, First round is Telephonic, Second round is face to face only.

Job Description

Responsibilities:-

• Plan, lead and deliver the software development cycle.
• Lead technical team and solve their day to day issues.
• The successful candidate would lead a team of 6-10 developers.
• Handle ongoing projects as well as new projects.
• Guide or mentor new team members and existing members.

Skills Requirement

• Experience in Microsoft ASP, C#, SQL server, MS SQL, Bootstrap, database design and github.

Who can Apply

• Education : No bar
• Experience : Good to have: BFSI domain and professional certification

Role: Business Development Executive

Experience: 1-4 years

Location: Hyderabad (Initially remote)

Technovert, it’s not a typical IT services firm. We love solving problems by harnessing the power of technology. We must credit our two successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

This role is open with Saketa – a Technovert company. Our customers run their businesses on our cloud. Our mission is to provide them with best-in-class content management, collaboration, enterprise data security, and an ever-expanding set of foundational cloud-based services. 

This role requires overseeing sales in the assigned region and working to grow the customer base. We need individuals with innate leadership qualities & someone who can maintain good client & vendor relationships.

Core Functions:

Understanding & Validation: Understand Saketa offerings clearly in order to effectively communicate with prospects, know and understand the assigned territory, validate and Manage assigned Target Accounts on CRM

Prospection & Qualification of lead: Effective Prospecting (via cold calling, inbound calls, emailing, and networking), to map an account and understand Microsoft footprint within through engaging IT teams/LOB and others at different levels (CXO to Admin), Profiling - Tech Influencer, Recommendation/ Middleman and Decision maker, tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up/presentation), qualify by BNTD (Budget – Need – Timelines – Decision Makers)

Handling the entire sales cycle: Present Saketa value prop over telecon and web sessions to CXO, VP/Director, LOB Managers as per the account profiling, Engage Sales team / Support Team as and when needed. Working with internal teams to get SOW/Proposals in line with client discussions. Negotiation/Closure, Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and driving new opportunities.

Must-Have:

• 1-4 years of work experience in inside sales and cold calling.
• Clear, concise, and effective written and oral communication skills.
• Empathy towards customers and understanding their needs.
• Interest, curiosity, and openness to learning new technologies.
• Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc.
• Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers.
• A learning mindset and the right attitude will help you thrive and adapt in a fast-paced, performance-driven environment.
• Ability to handle rejections and stay focused and driven.
• Ability to multi-task and manage your tasks effectively.
• Flexibility working in different shifts/regions. This is mandatory. 

Nice to have:

• Prior work experience in SaaS product companies in domains relevant to Microsoft.
• A proven track record of consistency in overachieving targets.

Qualification:

• Graduate degree in any stream
• 1-4 years of experience in IT / Inside Sales in North America
• Excellent communication skills and ability to drive prospect calls
• Organized, disciplined, and a Hunter attitude
• Open to work in different shifts/regions.

 Data auditing, validating and monitoring all data for accuracy.

Create daily, weekly, monthly and quarterly MIS report.

Coordinating  & collecting the data

Updated the data in CRM