Sales Manager

Role Overview

We are looking for a sharp, relationship-driven Key Account Manager to own and grow our most valuable client partnerships. You will be the single point of accountability for a portfolio of key accounts — driving renewals, upsells, and ensuring clients extract maximum value from Superbot’s AI communication stack. This role sits at the intersection of sales, product, and delivery — you’ll need commercial instincts paired with enough technical fluency to consult on bot strategy and deployment outcomes.

Key Responsibilities

• Own end-to-end relationship management for a portfolio of 15–25 key accounts, serving as the primary point of contact for CXOs, IT heads, and department leads.
• Drive revenue growth through renewals, upsells, cross-sells, and expansion into new use cases (voice bots, WhatsApp bots, chat widgets, outbound campaigns).
• Conduct regular business reviews (QBRs) with clients, presenting ROI metrics, usage analytics, and actionable recommendations to deepen platform adoption.
• Collaborate with the Prompt Engineering and Bot Deployment teams to ensure client bots are optimised for conversion, CSAT, and operational goals.
• Act as the voice of the customer internally — channel feedback to Product, Engineering, and Leadership to shape roadmap priorities.
• Identify at-risk accounts early, build and execute retention playbooks, and maintain a net revenue retention rate above target.
• Support pre-sales efforts for strategic prospects by contributing to solution design, demos, and proposal narratives.
• Maintain accurate pipeline, forecast, and account health data in CRM (HubSpot/Salesforce).
• Stay current on competitive landscape, industry trends in conversational AI, and regulatory shifts relevant to client verticals.

Requirements

• Minimum 1 year of experience in Key Account Management, Client Success, or Sales in a SaaS / AI / CPaaS / EdTech environment.
• Strong commercial acumen — comfortable with P&L conversations, pricing negotiations, and contract structuring.
• Excellent communication skills in English and Hindi; ability to engage confidently with senior stakeholders.
• Familiarity with AI/ML concepts, chatbot/voicebot platforms, or CPaaS ecosystems (Twilio, Gupshup, Tata Tele, etc.) is a strong plus.
• Hands-on experience with CRM tools (HubSpot, Salesforce) and comfort with data-driven account planning.
• Self-starter who thrives in a fast-paced, evolving product environment and can context-switch across verticals.

Job Title: Telecaller – Insurance Process

Process: Kotak Mahindra Bank Insurance

Location: Malad, Mumbai

Openings: 4 (Female candidates only)

Job Responsibilities:

Make outbound/inbound calls to customers regarding Kotak Mahindra Bank insurance products

Explain insurance plans, benefits, and policy details clearly

Handle customer queries and provide accurate information

Maintain proper call records and customer data

Achieve daily/weekly calling and conversion targets

Follow company scripts and compliance guidelines

Eligibility Criteria:

Qualification: Graduate (any stream)

Good communication skills in English & Hindi (regional language is a plus)

Freshers and experienced candidates both can apply

Basic knowledge of MS Excel/CRM preferred

Salary & Benefits:

Salary: ₹20,000 in-hand

Fixed salary + performance incentives

Day shift

Stable banking & insurance process

Preferred Skills:

Customer handling skills

Convincing and negotiation abilities

Positive attitude and willingness to learn

Technical Lead

The ideal candidate should possess the following qualifications:

• Education: Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Experience: 9+ years in software development with a proven track record of delivering scalable applications.
• Leadership Skills: 4+ years of experience in a technical leadership role, demonstrating strong mentoring abilities.
• Technical Lead must Lead and mentor a team of software developers and validation engineers.
• Technical Skills: Technical Lead must have Proficiency in programming languages such as C#, React js, SQL, MySQL, Javascript, Web API are required .NET, or Python, along with frameworks and tools used in software development.
• Technical Lead must have General working knowledge of Selenium to support current business automation tools and future automation requirements.
• General working knowledge of PHP desired to support current legacy applications which are on the roadmap for future modernization.
• Technical Lead must have Strong understanding of software development lifecycle (SDLC).
• Experience with agile methodologies (Scrum/Kanban or similar).
• Knowledge of version control systems (Git or similar).
• Development Methodologies: Experience with Agile development methodologies and experience with CI/CD pipelines.
• Problem-Solving Skills: Strong analytical and problem-solving abilities that enable the identification of complex technical issues.
• Collaboration: Excellent communication and collaboration skills, with the ability to work effectively within a team environment.
• Innovation: A passion for technology and innovation, with a keen interest in exploring new technologies to find the best solutions.

+ About Us

At Pathfinder we identify with the need to build Strategy for Innovative Ventures in a ‘Digital Native’ manner. Our frameworks provide holistic guidance to startups navigating the challenging 0-1 terrain. We imbibe the adage – Strategy is what you see & not what you say, and transforming our frameworks into intuitive playbooks is the act at the end of the play.

+ Role Overview

We are looking for a highly motivated and detail-oriented specialist to join our team as a Venture Analyst. In this role, you will work with innovative ventures and play a pivotal role in our advisory team to build compelling cases that foster strategic initiatives. You will conduct client interviews, develop case wireframes, and structure work to represent strategic paths. The ideal candidate should possess the following capabilities – critical thinking, logical reasoning, and a keen business acumen.

+ Key Responsibilities

• Proficient in framing questions for RFIs: Skilled in identifying critical data requirements and crafting precise & insightful questions to gather essential information from clients through Requests for Information (RFIs)
• Process Documentation: Develop and record systematic methodologies for analysing business cases to ensure consistency across projects
• Team Collaboration: Foster a collaborative environment across teams to develop effective solutions to engagement pain points that improve client satisfaction and retention
• Report Presentation: Collaborate with clients and internal stakeholders to understand their requirements and present your findings. Engage with both parties to ensure their needs are met and effectively communicate your work

+ Qualifications

Education: ·Master’s degree in Business Administration, Finance, Economics, Statistics or a related field

Experience: 2-4 years of experience as a business analyst role within a start-up or management consulting firm

Skills & Capabilities:

• Understanding of business and innovation concepts
• Good knowledge of representing qualitative and quantitative info sets
• Proficiency in data visualization tools and software (e.g., MS Office, Tableau)
• Excellent report writing and presentation skills
• Familiarity with financial analysis and projections

+ Attributes

• Entrepreneurial mind-set with a passion for start-ups
• Ability to thrive in a fast-paced, dynamic environment
• High level of professionalism and integrity.

+ Why Join Us?

• Impact: Create industry-first propositions that propel start-ups towards exponential growth.
• Growth: Opportunities for professional development and career advancement.
• Culture: Be part of a collaborative and supportive team that values innovation and creativity.
• Compensation: Competitive salary and benefits package.

• Job Description:

MySQL Database Administrator (DBA) who will be responsible for ensuring the

Performance, Database Tuning, Database Cleanup, Database Migration, Database Availability, and Security of Clusters of MySQL

Instances. The candidate will also be responsible for Orchestrating Upgrades,

Backups, and Provisioning of Database Instances. The candidate will also work in

tandem with the other teams, documentation, and specifications as required.

.

• Key Responsibilities:

✓ Provision MySQL instances, both in Clustered and Non-Clustered Configurations

✓ Ensuring the Performance, Database Tuning, Database Availability, and Security

of Clusters of MySQL Instances

✓ Development of Database Schema

✓ Development of ERD

✓ Find the Root Cause of Database related issues & Database Clean-up

✓ Migrating Data from Customer Database to Serosoft Product Database

✓ Prepare Documentation and Specifications

✓ Handle common database procedures, such as upgrade, backup, recovery,

migration, etc.

✓ Profile server resource usage, optimize and tweak as necessary

✓ Collaborate with other team members and stakeholders

• Skills and Qualifications:

✓ Strong proficiency in MySQL database management

✓ Decent experience with recent versions of MySQL

✓ Understanding of MySQL’s underlying storage engines, such as InnoDB and

MyISAM

✓ Experience with replication configuration in MySQL

✓ Proficient in Database Clean-up and Migrations

✓ Knowledge of De-Facto Standards and Best Practices in MySQL

✓ Proficient in Writing and Optimizing SQL statements

✓ Proficient in Table Scan, Row Scan, Query Execution Plan, SQL Profiler, etc.

✓ Should be able to decide when to create Views (Standard Views, Indexed views,

and Partitioned views)

✓ Knowledge of MySQL features, such as its Event Scheduler

✓ Ability to plan Resource requirements from High-Level Specifications

✓ Familiarity with other SQL/NoSQL databases such as PostgreSQL, MongoDB, etc.

✓ Knowledge of limitations in MySQL and their workarounds in contrast to other

popular relational databases

✓ Proficient understanding of code versioning tools such as SVN / Git

✓ DBA Certification would be added advantage

• Strong in data structure and algorithms
• Experience in Java, Express, API Design & DOM
• Understanding of component based design or other design patterns
• Experience with unit testing, integration testing & continuous integration
• RDBMS and NoSQL databases preferably PostgreSQL, MongoDB
• Good to have passion for investing

• Attractive compensation package - competitive salary, flexible bonus scheme.
• We are always looking for ways to promote and inspire innovation.
• Individual career path - management and technical career growth, enhanced by learning and development program, regular performance assessment, teams of multi-national IT professionals.
• Healthy work environment - company-sponsored medical program, food, and beverage program, open communication.
• Friendly policies to support Work-life balance, team building, and celebrations.

* Study design briefs and determine requirements.

* Schedule projects and define budget constraints.

* Conceptualize visuals based on requirements.

* Prepare rough drafts and present ideas.

* Develop illustrations, logos and other designs using software or by hand.

* Use the appropriate colors and layouts for each graphic.

* Work with copywriters and creative director to produce final designs.

* Test graphics across various media.

* Amend designs after feedback.

* Ensure final graphics and layouts are visually appealing and on-brand.

Requirements:

* Proven graphic designing experience.

* A strong portfolio of illustrations or other graphics.

* Familiarity with design software and technologies (such as Corel Draw, InDesign, Illustrator, Dreamweaver, Photoshop).

* A keen eye for aesthetics and details.

* Excellent communication skills.

* Ability to work methodically and meet deadlines.

* Degree in Design, Fine Arts or related field is a plus.

Role: Full Stack Developer

Location: Gurgaon

Website: http://www.panamoure.com/" target="_blank">www.panamoure.com

Primary Skills

• Candidates must have a minimum of 3 years relevant experience in HTML5 and CSS3, Angular (2 and above versions), Typescript, React JS and JavaScript.
• Working experience on NodeJS and any Database (MYSQL, MS SQL Server etc).
• Should have excellent communication and analytical skills.

Role & Responsibilities

• Responsible for developing Hybrid Mobile Applications and Web applications.
• Develop, enhance and test front-end web and hybrid mobile applications to deliver innovative, responsive, customer-friendly experiences across multiple devices and platforms (Android, IOS, and Web).
• Write well structured, testable, and efficient code

Desirable / Good to have:

• Experience in Ionic, Cordova