Shubham Vishwakarma
Full Stack Developer - Averlon
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EXCITED ABOUT YOUR TASKS?
1. HR Coordination:
● Oversee and coordinate interview processes, including onboarding interviewers and conducting Quality interviews.
● Ensure adherence to policies and regulatory requirements of the company.
2. Client Relationship Management:
● Serve as a liaison between Clients/recruiters ensuring effective communication and alignment of goals.
● Build and nurture strong relationships with client’s HRs/recruiters, understanding their needs and addressing concerns.
3. Communication and Collaboration:
● Facilitate clear communication between recruiters and clients to streamline processes and resolve issues.
● Build rapport with employees and clients at various organizational levels
● Should have product knowledge and resolve platform issues and impart training.
4. Performance Monitoring:
● Monitor key performance indicators (KPIs) for assigned accounts and take corrective actions as needed.
● Provide regular reports on account status, highlighting achievements and areas for improvement.
5. Communication and Collaboration:
● Foster effective communication between internal teams and clients to address queries, concerns, and feedback.
● Collaborate with cross-functional teams to ensure a cohesive and client-centric approach.
WHAT WILL YOU NEED TO SUCCEED?
● Bachelor/ Master's degree in Human Resources, Business Administration, or a related field.
● Previous experience in HR coordination, recruitment or a related HR role.
● Exposure to client interaction or account management is advantageous.
● Strong communication and interpersonal skills, essential for both HR and client interactions.
● Ability to multitask, problem-solve, and meet deadlines.
● Proficiency in MS Suite.
● Ability to adapt to evolving HR and client management needs.
Working Days:
Monday to Friday- WFO
Please Note: Initial days training at Bangalore office and then in Hyderabad (All WFO)
About The Role
We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.
We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.
What Describes You Best
● Bachelor of Engineering (preferred IT - CE background)
● 0-2 Years of prior experience in Customer Support Service
Skills
● Good written and oral communication skills
● Excellent customer handling skills
● Experience with ticketing tools like Freshdesk,Zendesk
● Corporate emailing and documentationknowledge
● Knowledge of Excel, Word, and PowerPoint
● Experience in creating FAQs and building a knowledge base
What will you Own?
As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.
Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.
Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.
Why Join Us
● Be a part of our growth story as we aim to take a leadership position in international markets.
● Opportunity to manage and lead global teams and channel partner networks.
● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.
● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBAbout Zetwerk
Zetwerk is the largest global manufacturing network for custom manufacturing that helps transform digital designs into physical manifestations.
Zetwerk offers manufacturing solutions across a diverse range of products, from simple items like steel pipes to complex products like aircraft engine components, from industrial use-cases like metal bridges, oil rigs, aircraft/auto components to consumer use-cases like apparel, home appliances, audio-visual electronics, for small businesses and Fortune 500 companies alike. Zetwerk offers customers access to a wide range of manufacturing capabilities, including metal fabrication, CNC machining, plastic injection moulding, 3D printing and aluminum die castings, across 1000s of manufacturing partners. These capabilities serve a diverse set of industries ranging from traditional ones such as Oil & Gas, Energy, Infrastructure, Aerospace, Apparel to modern ones such as Renewables, Electric Vehicles, Consumer Electronics, and Space.
For customers, Zetwerk’s global manufacturing network ensures products are manufactured faster, at competitive prices and with world-class quality. It offers quality monitoring through indigenously developed technology which provides end-to-end transparency from purchase orders to delivery, thus eliminating uncertainties around quality, visibility, reliability, and under-utilized capacities.
For manufacturing partners, the Zetwerk platform drives higher capacity utilization of manufacturing capacities and offers various portfolio services (including logistics, raw material procurement, working capital access) to drive revenue growth as well as optimize for cost of manufacturing.
Technology + Manufacturing
Over the last 3 years, Zetwerk has built a strong technology driven supply chain to deliver high quality manufacturing of various industrial and consumer products at highly competitive costs and lead times.
Zetwerk’s in-house Manufacturing Operating System software, ZISO, enables digital selection of supply, pricing recommendations, digital repository of engineering designs, real-time tracking of manufacturing across various stages, visual updates of products getting made, seamless communication across stakeholders and quality assurance of the final product getting shipped.
Our software led approach unifies various stakeholders in the manufacturing universe to collaborate to deliver the products we see around us and we love. These include product designers, manufacturing partners, logistics providers, third-party quality inspectors, financing partners, raw material suppliers and many more. Zetwerk unifies the highly fragmented manufacturing ecosystem to work as one single entity to deliver the highest quality manufacturing with the fastest possible lead times and the lowest possible costs, day in day out.
Why Zetwerk
A company that's changing the way manufacturing is done needs game changers to shape the future. At Zetwerk, our job is to help you excel in your career and make an Impact. We offer you an environment to create a unique career journey, opportunities to grow your ambition and an inclusive culture to help you thrive. We encourage innovation through collaboration and connect you to leaders who help you go beyond. We deliver the best for our people so that they can deliver the best for our customers. It's that simple. It's Zetwerk.
Responsibilities:
- Actively drive discussions to improve product across engineering teams, wherever there are inter dependencies across products
- Develop functionalities in full stack
- API Definitions and end-to-end service design and implementations
- Design applications in true service oriented architecture
- Develop object-oriented models and design data structure for new software projects taking systems aspects into account
- Participate and contribute in discussions and decisions for creating and improving architecture across applications.
- Make correct design choices in the context of problem for datastore, caching, search, scaling etc.
- Write good quality, modular, reusable, performant, well documented, unit-tested code,
- Identify the areas and approach to refactor and simplify the modules; refactor code to improve code quality and bring molecularity and simplicity.
Requirements:
- Excellent communication skills
- Min 1 year exp in NodeJS & Express
- Min 1 year exp in consuming Rest services
- Min 1 year exp in MongoDB
- Min 1 year exp. in Angular 2+ version
- Should be from top engineering college
- Should be great team player
- Knowing AWS, Micro services would be an added advantage
About Learnyst
We are Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction We help educators to sell courses on their website & mobile learning apps. We are building Shopify for education. We want to make quality education affordable, easily accessible and engaging.
Nice, but what do we do, We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visit https://www.learnyst.com/" target="_blank">https://www.learnyst.com
What would I do?
You will be responsible for developing business opportunities by prospecting new businesses, leading acquisition and driving complete pre-sales activity. You will be responsible for lead generation, customer/lead onboarding, driving user adoption and scheduling demos with sales managers.
Qualification
- Bachelors/Masters's degree.
- Relevant work experience in business development (not mandatory)
- Good communication & presentation skills, both verbal and written in English & Hindi
- Sense of ownership/accountability
- Good knowledge about computer science or engineering is preferred
- Knowledge of digital marketing (Content marketing, SEO, social media marketing etc) is a big plus
Good to have
- Calm and collected: You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive: You will have to display patience and empathy while listening to leads/customers
- Willing to learn: You love learning how things work and you’re always looking for ways to innovate and improve processes. You enjoy testing different strategies and tracking the results
- Agile: You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
Company - Learnyst Insight Pvt Ltd
Location - Bangalore
3. Managing sales process and working on CRM
6. Conducting website research or gathering information through various tools.
7. Updating documents and sales records
8. Reviewing sales performance
9. Observing and carrying out sales processes
10. Identifying potential weaknesses and offering improvement suggestions.
11. Keeping a log of everything learned and delivering presentations to staff and other stakeholders.
- Certificate
- Letter of recommendation
- Informal dress code
- 5 days a week
- Free food & beverages
Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
- Creating & managing content for app, website & overall internet presence
- Creating innovative content experiences that would attract and delight target users and set us apart from the competition.
- Creating content ideas that users can read, view, watch, interact with and share.
- Delivering engaging content on a regular basis
- Managing the execution of content needs through designer and video agency
- Analyzing content performance metrics and driving optimization.
- Researching on product-related features to use them in creating content for users
What you need to have:
- Any Graduation
- Creative thinking along with excellent communication skills
- Ability to work methodically and meet deadlines
- Ability to work independently and as part of a team
Python
KubernetesResponsibilities
- Will work with a team of test engineers to ensure the highest quality product delivery and define measurable metrics to gauge progress against objective QA goals.
- Set and drive expectations around quality for major releases grounded in solid customer impact and product understanding
- Understand how all elements of the system software ecosystem work together and develop QA approaches that fit the overall strategy
- Be responsible for development of test strategies and creation of appropriate test harnesses
- Oversee the development and execution of test plans and monitor and report on test execution
- Be a trusted partner for senior management to determine best solutions, help drive alignment and implement decisions throughout your team.
- Generate and provide quality metrics for your area/application
- Collaborate with onsite managers on feature sprint planning and provide metrics on testing progress.
- Consistently maintain transparency with the work and identify potential risks during releases.
Basic Qualifications
- Bachelor’s degree in computer science, computer engineering or equivalent.
- 10+ years of industry experience.
- 5+ years of experience in hands-on testing and 3 years of experience as a manager.
- Experience managing senior test engineers
- Experience in Python
- Experience in automation testing
- Experience in managing resources and area ownership within a distributed and adaptable model.
- Strong knowledge in automated testing methods and technologies required, preferably with (Selenium, REST Assured, SoapUI)
- A solid engineering foundation indicated by a demonstrated understanding of product design, life cycle, software development practices, and support services.
- Experience with standard test, defect, and automation management tools such as HP ALM, JIRA, and Jenkins.
- As the team needs to develop continuous integration of the framework we are looking for someone with CI/CD Infrastructure experience.
- Proven track record to lead a team efficiently when working with tight deadlines across multiple projects while maintaining a balanced work environment.
- Experience coordinating teams across multiple sites and time zones
- Experience in delivering large releases to the customer through direct and partner teams.
Preferred Qualifications
- More than 3 years’ experience with scripting languages, such as Python.
- Experience with test automation tools and frameworks such as PyTest, Robot, and Postman.
- Experience with cloud environments such as GCP, AWS, and Azure.
- Experience with Kubernetes
- Knowledge on testing open source applications
- Domain knowledge in Data Engineering.
- Strong organizational skills, ability to track multiple test executions.simultaneously and to be able to synthesize the results
- Experience in a SaaS environment that has an agile development process is a huge plus
- Strong people management skills with a proven ability to hire and grow talented programmatic and user-level personnel
- Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
- Experience in agile development methodologies with continuous integration
- Must have B.E. or B.Tech in any stream (Mechanical/Automobiles preferable)
- Looking for sales executives with an entrepreneur mindset.
- Excellent communication
- Dynamic to work on different ideas,
- Demonstrated ability to collaborate with a distributed sales team
- Promotes a strong sense of urgency for reaching goals and key deliverables.
- Acts without being told what to do. Brings new ideas to the company
Java●Work closely with Principal Engineers to design, implement and deploy applications that impact
Rupeek’s business with an emphasis on Mobile, Payments, Core Platform and Analytics.
●Drive the architecture and design of large-scale, multi-tiered, distributed software applications, tools,
systems and services using object-oriented design, distributed programming, Java and C/C++.
●Gather business and functional requirements from external and/or internal customers and end-users,
and translate requirements into technical specifications to build robust, scalable, supportable solutions
that work well between a range of complex systems.
●Serve as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning,
conception, design, implementation and testing, to documentation, delivery and maintenance.
●Provide design reviews for other engineers, including feedback on architecture and design issues, as
well as integration, performance and scalability.
●Manage engineers on multiple technical projects and ensure schedules, milestones, and priorities are
compatible with technology and business goals.
Java
Machine Learning (ML)Python
HTML/CSS
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Full Stack Developer - Averlon