Sales Executive

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

This Role is ,perfect for someone looking to further their experience in web application and software development. to help maintain and improve our platform. Proficiency in Backend Development Someone with previous experience in ROR

1.Design and build reusable and efficient ruby code

2. Architect and install new infrastructure

3. Plan and implement new features

4. Integrate data sources and databases into one system

Responsibilities 

• Develop and implement HR strategies and initiatives.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation    and preservation of human capital and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Report to management and provide decision support through HR metrics.

Full Stack Developer - Looking for top 5% talent from growth startups

About the Company:

Torre Capital is a VC-Funded Fintech based out of Singapore focused on disrupting the Asset Management Industry. We are backed by prestigious VC firms and a network of angels and industry leaders, with over 18 months of runway. We are creating new ways to interact and service High Net Worth Individuals using latest tech and analytics interventions. Torre Capital was started by professionals (Mckinsey, Accenture, Flipkart, PayU, CIMB) with 50+ years of experience in Digital Business Build and Asset Management.

Job Description:

We are looking for an experienced Full stack Engineer with 3-7 years of programming experience in a product development team. You are in top 5% of your field, and are passionate about creating new products and innovative code.

We are building a solution that deploys elements of tokenization using blockchain, ML driven portfolio selection and risk management, and a proprietary alternate secondary market for illiquid securities. You will work on relevant and cutting-edge technologies.

Key Requirements

• BE/ BTech or MTech/ Dual degree in Computer Science/Software engineering or similar from a tier 1 institute
• Fullstack development (Node.js or Python + React + React Native + GCP/AWS)
• Writing clean, semantic HTML, CSS working across all popular browsers
• Experience with typescript
• SQL/NoSQL database design, management and optimization
• Good at Functional style programming
• You have worked with and built REST APIs & GraphQL
• Experience with continuous deployment, familiar with AWS and Devops
• Experience implementing tests at all levels – unit, integration, E2E. TDD believer.
• Strong fundamental knowledge of algorithms, data structures, design patterns and network protocols.
• Previous work experience of at least 2 years in a similar role with an established startup
• Ability to deep dive into problem-solving and build elegant, maintainable solutions to complex problems
• Excellent interpersonal skills
• Deep knowledge of at least one backend frameworks

What we offer:

• Excellent fixed compensation with milestone linked bonuses
• Flexible work hours, family-friendly
• Independent work culture, no micro management
• Significant ESOPs in a fast-growing startup

PLEASE ONLY APPLY FOR THIS JOB IF YOU ARE AN EXPERT IN NODE.JS

Addenda is a Dubai based Insurtech startup that utilises the blockchain to share life/medical/motor insurance information among a consortium of insurers. Our Products helps insurers avoids anti selection, non-disclosure, overexposure, and ensures transparency between the policy applicant and the insurance company.

We are looking for a NodeJS Backend Developer who is energetic, self-directed and self-motivated. You should possess a strong desire to learn and contribute solutions and ideas to a dynamic team.

Responsibilities 

- Development of all server-side logic and ensuring high performance and responsiveness to requests from the front-end. 

- Develop stable and secure RESTful APIs, Microservices, automated tests 

- Build reusable code and libraries for future use 

- Optimise backend for maximum speed and scalability 

- Collaborate with other team members and stakeholders for front-end or otherwise

Skills 

- Proficient understanding of Express.JS, Node.JS, MongoDB 

- In Depth Knowledge of creating Secure RESTful APIs, Web Services or micro services along with caching, content management capabilities 

- Knowledge of API Design and Development and Security Patterns on API’s using various Authentication mechanisms 

- Experience in Cloud Technology for Deployment of Services is a plus 

- Proficient understanding of code versioning tools, such as Git