SQL Developer

Job Overview: This position will play a pivotal role in driving the company's finance department functions. You will responsible for overseeing financial operations, strategic planning, and compliance within the company.

Required Experience & Skills:

• Hands-on experience with accounting software. Taking care of all books of accounts like Journals, Ledger,etc
• Experience with general ledger functions.
• Strong control over revenue through various means and channels and reconciliation
• Working knowledge of GST India provisions for input credit, HSN/SAC codes, tax rates, invoicing rules, GST monthly, Yearly filings, and 2B reconciliations.
• Day-to-day banking operations and fund planning & reporting to management.
• Preparing Bank Reconciliation revenue reconciliation
• Taking care of Vendors' bill approvals, advance, and payment.
• Working knowledge of provisions of TDS- different sections under which TDS is deducted, TDS returns, and various TDS rates. Experience in quarterly and year-end E-TDS filings.
• Statutory compliances, including verification, calculation payment & filing of return, e.g., GST, TDS, etc.
• Vendor Management. Creation of vendor registration, asset creation, and purchase. The primary point of contact for all vendor-related transactions.
• Possess strong work ethics and good interpersonal and communication (written & oral) skills.
• Good analytical skills, embrace challenges & changes, initiative and have a positive working attitude

Role and Responsibilities:

• Responsible for all accounting matters such as AR, AP, GL to ensure the accounting books accurately reflect the company's financial position in accordance with GAAP/Ind-AS.
• Controlling Accounts Payable and Account Receivables.
• Responsible for implementing Finance Policies set by the management/Corporate Office.
• Company Vendor Management. Creation of vendor registration, asset creation, and purchase. The primary point of contact for all vendor-related transactions.
• Receivable and payable management, Liquidity management, and periodic cash flow management

Skills & Qualification:

Experience: 1-3 years in core accounting & finance 

Education: CA inter / M.com/ MBA / Graduate

Industry Type: IT Services & Consulting

Location: Lower Parel

Job Type: Full-Time

Key Responsibilities:

● Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.

● Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.

● Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.

● Manage employee relations issues, including grievances, conflicts, and disciplinary actions.

● Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees. ● Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.

● Maintain HR records and ensure that employee files are up-to-date and accurate.

● Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.

● Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

● Bachelor's degree in Human Resources or related field.

● Minimum of 5 years of experience in recruitment, team management, and employee relations.

● Strong knowledge of employment laws and regulations.

● Excellent communication and interpersonal skills.

● Ability to work independently and as part of a team.

● Strong problem-solving and decision-making skills.

● Ability to handle sensitive and confidential information.

● Strong organizational and time management skills.

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Responsibilities:

• Writing reusable, testable, and efficient code in Python.
• Designing and implementing software features and capabilities.
• Identifying and addressing performance bottlenecks and bugs in existing code.
• Collaborating with other developers, stakeholders, and users to define, design, and ship new features.
• Building and maintaining software documentation.
• Ensuring code is maintainable and maintain appropriate versioning practices.
• Continuously discovering, evaluating, and implementing new technologies to maximize development efficiency.

Requirements:

• 
  
• Bachelor's degree in Computer Science or related field.
• Minimum of 3 years of experience in Python development.
• Strong knowledge of Python programming language and related frameworks (such as Django, Flask etc.)
• libraries is important.
• Knowledge of software development methodologies, version control systems and experience with system administration.
• Database management and good understanding of software design principles is desired.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork skills.

We're looking for someone having 2-3 years of total work experience with strong managerial and leadership skills. The coordinator will be responsible for the overall direction, coordination, implementation, execution, control and completion of web and mobile development projects, ensuring consistency with company strategy, commitments and goals.

**Responsibilities**

• Ensure that all projects are delivered on-time, within the scope and within budget.
• Develop a detailed project plan to monitor and track progress.
• Drive mobile application product vision, strategy, and roadmap
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Supervise the development, bug-fixes and upgrades of web application projects.
• Keep your knowledge and the company’s products up to date with the latest web industry trends.
• Report problems and escalate to management as needed.
• Coordinate with developers to create and maintain a robust framework to support the applications.
• Create and maintain comprehensive project documentation.
• Plan and oversee the preparation and dissemination of project communications.
• Create learning opportunities within the development team through training, conferences, hands-on training and mentorship in projects.
• Oversee recruitment of new team members when required.
• Maintain and develop relationships with existing customers and reach out to potential customers for new business.
• Screen potential business deals by analyzing requirements, financials and market strategies.

    **Skills**

• Must have a good professional background in coding.
• Must have knowledge of Web, iOS and Android development technologies.
• Must have strong leadership and team management qualities.
• Must have strong management and organizational skills.
• Must have good analytical and troubleshooting skills with end-users / customers.
• Must have competitive intelligence.
• Must have excellent verbal and written communication skills.
• Must be resourceful, innovative, self-motivated, and confident in high-stress situations.

Perks and Benefits

The company provided meals, Medical Insurance and other perks.

MoEngage is a fast-paced startup that’s helping companies run smart marketing efforts in their effort to reach the customer. We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively engage users.

In just four years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With marquee clients like Vodafone, Oyo, Airtel, McAfee, MoEngage has over 125+ paying Customers in the Enterprise & Internet companies space in India, US, South East Asia & EU. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Berlin, Jakarta, and Bengaluru.

Today, MoEngage is an industry pioneer in the space and engages more than 350M devices. This includes approximately 40B events tracked per month, 30B+ messages sent, to millions of users across the globe.

As part of the Engineering team at MoEngage, here are some things you can expect:

• Take ownership and be responsible for what you build - no micro management
• Work with A players (some of the best talent in the country), and expedite your learning curve and career growth
• Make in India and build for the world at scale of 350M active users, which no other internet company in the country has seen
• Learn together from different teams on how they scale to millions of users and billions of messages. 
• Explore the latest in topics like Data Pipeline, MongoDB, ElasticSearch, Kafka, Spark, Samza and share with the team 

and more importantly have fun while you work on scaling MoEngage.

About InApps team

In-app team is responsible for effectively delivering the contextual information to help companies cross-sell/up-sell on specific workflows triggered on desired actions performed by application users. As a member of in-app team, you will be working on developing high performance systems to deliver the contextual campaigns in real time. In addition to real time campaign delivery, you will work on designing a flexible platform to provide customised experience for application users using web personalization, which allows companies to present unique and personalized experiences on their applications.

• Scaling campaign delivery with personalized content to 500M unique users within 1 sec.
• Rich campaign content delivery keeping user experience native to mobile and web applications.

• Proven experience in handling large infrastructure and distributed systems
• Proven experience in managing high performing engineering teams
• Proven experience with at least one of the cloud computing infrastructure - GCP / Azure / AWS
• Hands on in Java OR Python related technologies and frameworks
• Familiarity with ElasticSearch, MongoDB is a plus
• Liaison with Product Management, DevOps, QA and other teams
• Performance management, Sprint management, Roadmap, Hiring, Onboarding, Mentoring, Costing, Documenting

At MoEngage, we are passionate about our team and technology - see below to know more about us and technology.

https://twitter.com/hashtag/lifeatmoengage?f=tweets&;vertical=default">Life @MoEngage

https://twitter.com/hashtag/techatmoengage?f=tweets&;vertical=default">Tech @MoEngage

https://www.moengage.com/blog/techatmoengage-reddit-has-330m-monthly-active-users-so-do-we/">Scale @MoEngage

We handle more than a billion messages everyday. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.

Deep expertise and hands on experience in Core java
∙ Hands-on experience with at least 2 years in Spring, Hibernate & Restful web services.
∙ Hands-on experience with at least 3 years in GUI development using Angular/React

, HTML & JavaScript. Added advantage if worked on Angular 5 and above, NodeJS, Bootstrap, jQuery.
∙ Clear understanding of Software Development life cycle and process Oriented. Would be great if worked on Agile or Continuous Delivery (CD) based projects before.
∙ Good fundamentals in Core Programming, JDBC, Object Oriented design & Design patterns
∙ Should have exposure to Oracle SQL. Any other DB apart from Oracle is also fine, provided the fundamentals of RDBMS are clear. Good to have experience in writing Sqls, stored procedures and functions.
∙ Experience in creating & executing unit tests using test driven approach with JUnit or any other equivalent.